RFP Notice No. 10 of 2013 CORRIGEND - Gujarat State Disaster ...
RFP Notice No. 10 of 2013 CORRIGEND - Gujarat State Disaster ...
RFP Notice No. 10 of 2013 CORRIGEND - Gujarat State Disaster ...
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September 6, <strong>2013</strong><br />
Subject : Corrigendum <strong>No</strong>. 4 in the <strong>RFP</strong> <strong><strong>No</strong>tice</strong> <strong>No</strong>. <strong>10</strong> <strong>of</strong> <strong>2013</strong><br />
Reference: <strong>RFP</strong> <strong><strong>No</strong>tice</strong> <strong>No</strong>. <strong>10</strong> <strong>of</strong> <strong>2013</strong><br />
<strong>CORRIGEND</strong>UM NO. 4 to <strong>RFP</strong> <strong><strong>No</strong>tice</strong> <strong>No</strong>. <strong>10</strong> <strong>of</strong> <strong>2013</strong> by GSDMA<br />
Following is the corrigendum to presently available <strong>RFP</strong> for “Selection <strong>of</strong> Build, Own, Operate, and Transfer (BOOT) Operator to Set-up and<br />
manage Information & Communication Technology System (ICTS) Infrastructure for <strong>Gujarat</strong> <strong>State</strong> <strong>Disaster</strong> Response”.<br />
Sr. # Page # Clause #<br />
1<br />
95 2.6<br />
Description <strong>of</strong><br />
Terms / Headings<br />
GSDR-ICTS Design<br />
Criteria<br />
Existing Clause Queries Reply<br />
GSWAN backbone will be used<br />
for inter and intra organizational<br />
day-to-day operations with<br />
VSAT network as fallback<br />
communication backbone<br />
available 24*7<br />
The MPLS VPN is planned as<br />
fallback network for GSWAN<br />
(MPLS-VPN should interconnect<br />
SEOC (1), DEOCs (26), TEOCs<br />
(29) and ERCs (5)<br />
pl. confirm GSWAN shall have largely 2<br />
failover i.e. VSAT and MPLS, However this<br />
network also have their failover<br />
mechanism. Guidelines on failover<br />
covering complete scenario shall be<br />
appreciated. Also, How shall they operate<br />
when all networks are live<br />
Network resource preference is<br />
provided on page 97 <strong>of</strong> existing<br />
<strong>RFP</strong>.
2<br />
3<br />
92 2.2<br />
19<br />
Pg. <strong>No</strong>. 19 / 1.2.7 /<br />
e<br />
Horizontal and vertical<br />
connectivity between SEOC,<br />
DEOC, ERC, GIDM, TEOC, ESF(s),<br />
<strong>State</strong> Data Center, SICN and<br />
other nodes on GSWAN and<br />
public telecom based GSDR-ICTS<br />
backbone (MPLS-VPN). The<br />
connectivity on MPLS-VPN<br />
between SEOC and DEOCs will<br />
be at 1 Mbps rate and between<br />
District and TEOC will be at 128<br />
Kbps rates. Horizontal<br />
connectivity means connectivity<br />
at a particular level for example<br />
district EOC and ESF<br />
departments in the same<br />
district. Vertical connectivity<br />
means connectivity across levels<br />
for example SEOC and DEOC.<br />
Public telecom network for<br />
voice and broadband internet<br />
connectivity at SEOC, DEOC,<br />
TEOC<br />
We understand, Horizontal connectivity<br />
with various ESF organizations will be over<br />
GSWAN Only.<br />
Additionally bidder need to cater to MPLS-<br />
VPN based backup connectivity. Pls<br />
confirm.<br />
If the above is to be catered then pls<br />
provide the maximum no <strong>of</strong> nodes to be<br />
considered for ESF redundant<br />
connectivity.<br />
Internet at SEOC/DEOC/TEOC is required<br />
in shared network, we understand that a<br />
shared internet is required at all remote<br />
locations thru the 8 Mbps internet<br />
connectivity at SEOC using the MPLSLAN.<br />
Also there is a contradiction to the above<br />
understanding, which ask for DSL / ADSL<br />
modems and separate internet connection<br />
locally. Pls refer Cl 2.7 Pg <strong>No</strong> 97<br />
Please bring clarity on internet<br />
requirement & amend the <strong>RFP</strong> clauses<br />
accordingly<br />
This is a part <strong>of</strong> solution design<br />
and bidder will have to<br />
undertake a survey for that.<br />
1) MPLS LAN is back-up to<br />
GSWAN for voice, data and<br />
videoconferncing connectivity<br />
and not for distribution <strong>of</strong><br />
Internet<br />
2) Internet at SEOC and remote<br />
locations is for access to<br />
Internet and also to act as last<br />
back-up to other network<br />
resources
4<br />
Page<br />
<strong>10</strong>2 &<br />
Page<br />
<strong>10</strong>9<br />
5 Page<br />
254<br />
1.3.3<br />
SEOC<br />
connecti<br />
vity and<br />
facilities<br />
&<br />
1.6<br />
Taluka<br />
EOC<br />
SCHEDUL<br />
E XII<br />
DELIVER<br />
ABLES<br />
Annex I –<br />
Technical<br />
requirements at<br />
Emergency<br />
Operation Centers<br />
Facilities<br />
SERVICE<br />
AGREEMENT<br />
1.3) TEOC will be connected<br />
with SEOC using<br />
GSWAN, MPLS-VPN,<br />
Broadband Internet and public<br />
telephone (including cell<br />
phone) networks.<br />
1.6) Selected TEOC sites will<br />
be connected with respective<br />
DEOC using MPLS-VPN leased<br />
from<br />
licensed telecom service<br />
operator.<br />
MPLS-VPN <strong>of</strong> required capacity<br />
is to be provided at<br />
SEOC, DEOC and ERC locations<br />
Connectivity <strong>of</strong> TEOC with SEOC is not<br />
clear. In Section 1.3.3 it is mentioned that<br />
TEOC will connect to SEOC via GSWAN,<br />
MPLS-VPN ,Broadband Internet and<br />
public telephone (including cell phone)<br />
networks but in Section 1.6 it is<br />
mentioned that TEOC will be connected to<br />
respective DEOC using GSWAN, MPLS-VPN<br />
In DELIVERABLE under Schedule XIII it is<br />
mentioned MPLS-VPN <strong>of</strong> required capacity<br />
is to be provided at SEOC, DEOC and ERC<br />
locations but Sections 1.3.3 and 1.6<br />
mentions MPLS-VPN at TEOC as well?<br />
Refer revised <strong>RFP</strong><br />
MPLS-VPN <strong>of</strong> required capacity<br />
is to be provided at<br />
SEOC, DEOC, TEOC and ERC<br />
locations
6<br />
7<br />
95 2.6<br />
97 2.7<br />
GSWAN backbone will be used<br />
for inter and intra organizational<br />
day-to-day operations with<br />
VSAT network as fallback<br />
communication backbone<br />
available 24*7. The network<br />
design would permit direct<br />
interface with MPLS-VPN based<br />
on public telecom service<br />
provider’s network to meet<br />
situation where GSDMA may<br />
decided to isolate GSDR-ICTS<br />
services from GSWAN backbone.<br />
The MPLS VPN is planned as<br />
fallback network for GSWAN<br />
(MPLS-VPN should interconnect<br />
SEOC (1), DEOCs (26), TEOCs<br />
(29) and ERCs (5). Links between<br />
SEOC and DEOCs should be <strong>of</strong> 1<br />
Mbps rate and between DEOCs<br />
and respective TEOCs and ERC at<br />
128 Kbps rate. MPLS-VPN is also<br />
required where GSWAN<br />
connectivity doesn't exist (at<br />
TEOC, ESF dept.).<br />
MPLS-VPN is required where<br />
GSWAN connectivity doesn't<br />
exist. Such locations would not<br />
be more than 20 and the<br />
connectivity is required at 128<br />
KBPS<br />
We understand GSWAN will be the main<br />
connectivity, and second level <strong>of</strong><br />
connectivity will be thru MPLS-VPN and<br />
third level <strong>of</strong> connectivity will be<br />
facilitated by VSAT.<br />
As the highlighted statements contradict,<br />
hence we would request you to clarify the<br />
understanding.<br />
Can you pls provide the location where<br />
GSWAN connectivity is not available, is it<br />
DEOC / TEOC/ ERC?<br />
Assumption is correct. MPLS will<br />
be back-up for GSWAN..<br />
Refer revised <strong>RFP</strong>.
8<br />
General<br />
Please let us know about backup and data<br />
retaintion policies to seize storage<br />
The backup policy demands<br />
daily incremental backup and<br />
weekly full back up . The<br />
retention policy shall be<br />
informed to the selected bidder<br />
9<br />
263 SCHEDULE XIII<br />
DELIVERABLES/<strong>No</strong>te<br />
Telephone lines at DEOC, TEOC<br />
and ERCs<br />
Co lines will be provided at DEOC, TEOC&<br />
ERC. Pl specify no.<br />
GSDMA will provide the<br />
telephone lines<br />
<strong>10</strong><br />
43 Clause<br />
<strong>No</strong>. 3.2.2<br />
Detailed Technical<br />
Criteria<br />
2) BOOT experience in IT<br />
Network<br />
projects<br />
3) Network Operations Centre<br />
experience - (Mission Critical,<br />
WAN, LAN, Security, managing<br />
E-mail services, Internet services<br />
etc., for 24x7 operations) in<br />
Projects with over <strong>10</strong>0 WAN<br />
node<br />
<strong>No</strong>rmally both are complementary for<br />
each other, means all BOOT based<br />
NETWORK PROJECTs would necessarily<br />
have NOC, secondly the experience <strong>of</strong><br />
project under BOOT / BOOM / BOO should<br />
be allowed for any / all IT projects, if has<br />
multi-locational<br />
execution.<br />
Hence request GSDMA to kindly ament<br />
the requirement as,<br />
BOOT / BOOM / BOO/BOT<br />
experience in any IT projects,<br />
Network<br />
1) BOOT / BOOM / BOO experience in any<br />
IT projects, having multi-locational<br />
execution.<br />
2) Network Operations Centre experience<br />
(Mission Critical, WAN, LAN, Security,<br />
managing E-mail services, Internet<br />
services etc., for 24x7 operations )
11<br />
42 3.2.1<br />
(3D)<br />
<strong>RFP</strong>, Sec-2 - ITB<br />
The bidder must have<br />
experience <strong>of</strong> implementing at<br />
least one project related to:<br />
Emergency Operations Centre or<br />
Network Operations Centre<br />
experience Mission Critical,<br />
WAN, LAN, Security, managing<br />
E-mail services, Internet services<br />
etc., for 24x7 operations ) in<br />
Projects with over 50 WAN<br />
nodes for Defence or Finance<br />
organization<br />
Following modification is requested:<br />
A. The bidder must have experience <strong>of</strong><br />
implementing at least one project related to:<br />
Emergency Operations Centre or Network<br />
Operations Centre experience Mission<br />
Critical, WAN, LAN, Security, managing E-<br />
mail services, Internet services etc., for 24x7<br />
operations ) in Projects with over 50 WAN<br />
nodes for a Government/PSU or any<br />
government organization anywhere in the<br />
world.<br />
B. The work order for Emergency Operation<br />
Center/Defence Center etc are covered<br />
under <strong>No</strong>n Disclosure Agreement <strong>of</strong> the<br />
client. It is requested that a duly authorised<br />
certificate from the client shall also be<br />
considered.<br />
A. The bidder must have<br />
experience <strong>of</strong> implementing at<br />
least one project related to:<br />
Emergency Operations Centre or<br />
Network Operations Centre<br />
experience Mission Critical,<br />
WAN, LAN, Security, managing<br />
E-mail services, Internet services<br />
etc., for 24x7 operations ) in<br />
Projects with over 50 WAN<br />
nodes for Defence/Finance<br />
organization/Central or <strong>State</strong><br />
Government<br />
B. Accepted<br />
12<br />
13<br />
219<br />
General<br />
SCHEDULE II<br />
EXIT<br />
MANAGEMENT<br />
SCHEDULE<br />
Substitution Clause and<br />
Substitution Agreement<br />
It is requested to include the Substitution<br />
Clause and Substitution Agreement. It is<br />
essential to do so for ensuring the<br />
financing by Lenders.<br />
SLA should not be applicable during exit<br />
management period.<br />
<strong>No</strong> Change<br />
As per <strong>RFP</strong>
14<br />
220 1.2<br />
15 New<br />
addition<br />
16<br />
41 Clause 2a<br />
1.2 Transfer <strong>of</strong><br />
Assets<br />
Fixed Term<br />
Contract<br />
Pre qualification<br />
Criteria<br />
If GSDMA exercises the option<br />
to purchase the s<strong>of</strong>tware for<br />
operating the hardware and<br />
systems, GSDMA shall pay to the<br />
Operator on the Transfer Date<br />
for transfer <strong>of</strong> such s<strong>of</strong>tware for<br />
operating the hardware and<br />
systems, such sum in<br />
accordance with Schedule VI. If<br />
GSDMA exercises the option to<br />
purchase Proprietary S<strong>of</strong>tware,<br />
the Proprietary S<strong>of</strong>tware shall<br />
be licensed to GSDMA in<br />
accordance with the Schedule VI<br />
and Schedule VIII.<br />
<strong>No</strong> termination right for Vendor<br />
The Bidder should have a<br />
minimum average turnover <strong>of</strong><br />
INR 200 Crores for the last five<br />
financial years from all its<br />
businesses and a minimum<br />
average turnover <strong>of</strong> INR 80<br />
Crores for the last five financial<br />
years from all its IT<br />
infrastructure services<br />
businesses.<br />
GSDMA will make the payment <strong>of</strong> all<br />
unpaid amount against the asset on the<br />
date <strong>of</strong> transfer <strong>of</strong> asset based on the<br />
capex and Opex<br />
Plz add: The vendor will have the right ot<br />
terminate in case the customer defaulted<br />
the payment for concecutive two qtrs.In<br />
case <strong>of</strong> termination Bidder request<br />
payment for all the Hardware /S<strong>of</strong>tware<br />
Licences delivered and services rendered<br />
till that day along with Hardware orders<br />
especially for this project and in Transit<br />
The Bidder should have a minimum<br />
average turnover <strong>of</strong> INR 200 Crores for the<br />
last five financial years from all its<br />
businesses and a minimum average<br />
turnover <strong>of</strong> INR 80 Crores for the last five<br />
financial years from all its IT/ITES/IT<br />
infrastructure services businesses.<br />
<strong>No</strong> Change<br />
Please refer Clause 7.3 (ii)<br />
(General Rules)<br />
<strong>No</strong> Change
17<br />
18<br />
198<br />
199<br />
Service<br />
Agreement,<br />
Clause 6.4 (c),<br />
Page 198<br />
Service<br />
Agreement,<br />
Clause 6.4 (d),<br />
Page 199<br />
....However the Operator shall<br />
be eligible to seek relief based<br />
on declared Force Majeure<br />
conditions during<br />
Implementation Phase and not<br />
during Operations &<br />
Maintenance Phase....<br />
Force Majeure -<br />
Implementation Phase<br />
If the event <strong>of</strong> Force Majeure<br />
occurs prior to commencement<br />
<strong>of</strong> operations and maintenance<br />
and continues for a period in<br />
excess <strong>of</strong> ten days, then GSDMA<br />
will grant a period <strong>of</strong> 7 days to<br />
the Operator to resume normal<br />
activities under this Agreement.<br />
In case the default continues,<br />
then GSDMA may discuss the<br />
issue with the Operator and<br />
revise the existing timelines for<br />
the Project. If the Operator does<br />
not complete the<br />
Implementation Phase in<br />
accordance with the revised<br />
timelines, GSDMA shall have the<br />
option to invoke the<br />
Implementation Phase<br />
Performance Guarantee and/or<br />
terminate this Agreement.<br />
As no private company is equipped<br />
enough to deal with wars, terrorist<br />
attacks, military operations, riots,<br />
sabotage and acts <strong>of</strong> Government or other<br />
competent authority, it is requested to<br />
grant relief to the Operator based on<br />
declared Force Majeure conditions during<br />
Operations & Maintenance Phase in such<br />
cases as well. Further, it is requested that<br />
GSDMA provides the required protection<br />
to the Project in such cases.<br />
1. In case <strong>of</strong> Force Majeure for a period in<br />
excess <strong>of</strong> ten days, the period granted by<br />
GSDMA to the Operator should be equal<br />
to the number <strong>of</strong> days <strong>of</strong> Force Majeure.<br />
2. In case <strong>of</strong> continued Force Majeure for<br />
a certain specified number <strong>of</strong> days, the<br />
right to terminate the Agreement should<br />
be with both the parties and GSDMA<br />
should not invoke the Implementation<br />
Phase Performance Guarantee. Also, in<br />
such a case, the non-compliance <strong>of</strong> the<br />
timelines / obligations by the Operator<br />
should not be treated as a default.<br />
<strong>No</strong> Change<br />
<strong>No</strong> change
19<br />
199<br />
Service<br />
Agreement,<br />
Clause 6.4 (d),<br />
Page 199<br />
Force Majeure -<br />
Operation & Maintenance Phase<br />
.......In case the default is due to<br />
extreme geographical conditions<br />
preventing physical access to<br />
damages inflicted area <strong>of</strong> the<br />
GSDR-ICTS Project, GSDMA may<br />
review such incidents on case-to<br />
case basis for wavier <strong>of</strong><br />
penalties giving more time to<br />
the Operator for rectifying the<br />
situation. In case <strong>of</strong> non fixation<br />
<strong>of</strong> mutually agreeable date<br />
attributable to any <strong>of</strong> the<br />
parties, the Evaluation<br />
Committee shall decide the<br />
date......<br />
It is requested that besides extreme<br />
geographical conditions, GSDMA should<br />
also consider the waiver in case <strong>of</strong> serious<br />
damage to the Project due to war,<br />
terrorist activities, military operations,<br />
riots and acts <strong>of</strong> Government or other<br />
competent authority.<br />
“In case the default is due to<br />
extreme geographical<br />
conditions/war/riots/terrorist<br />
activities/military operations<br />
preventing physical access to<br />
damages inflicted area <strong>of</strong> the<br />
GSDR-ICTS Project, GSDMA<br />
may review such incidents on<br />
case-to case basis for wavier<br />
<strong>of</strong> penalties giving more time<br />
to the Operator for rectifying<br />
the situation “
20 203-<br />
204<br />
Service<br />
Agreement,<br />
Clause 7.2, Pages<br />
203, 204<br />
.....The payment <strong>of</strong> 50% <strong>of</strong> QGR<br />
shall be made within 15 days <strong>of</strong><br />
quarter ending subject to the<br />
condition that an invoice is<br />
raised by the Operator within 2<br />
days <strong>of</strong> quarter ending. Any<br />
payment over & above 50% <strong>of</strong><br />
QGR to which the Operator is<br />
entitled shall be paid after the<br />
penalty is calculated by the<br />
designated <strong>of</strong>ficial / agency<br />
(“Third Party Agency”). The<br />
remaining payment out <strong>of</strong> QGR<br />
(after deducting the penalties)<br />
shall be made within 15 days<br />
from the date <strong>of</strong> response by<br />
the Operator to the notice<br />
issued by GSDMA as mentioned<br />
hereinafter, provided the<br />
Operator immediately responds<br />
to the notice issued by<br />
GSDMA.............the Operator<br />
shall have 15 days from the date<br />
<strong>of</strong> receipt <strong>of</strong> such notice to<br />
respond..............In the event<br />
that the Total Average<br />
Percentage Uptime for the<br />
network and Services falls below<br />
95 % in a given month, the<br />
Operator would be served a<br />
notice for improvement <strong>of</strong> the<br />
Services during the next 2<br />
months or face termination <strong>of</strong><br />
Agreement........<br />
There are three possibilities: The Operator<br />
may be eligible for Zero Penalty, Some<br />
Penalty and the third possibility may be <strong>of</strong><br />
Uptime less than 95%. It is requested that<br />
the Operator must be paid <strong>10</strong>0% <strong>of</strong> QGR<br />
within 15 days <strong>of</strong> quarter ending in case <strong>of</strong><br />
Zero Penalty. While a time limit is given<br />
for the operator to respond to the notice,<br />
there is no time limit provided on the<br />
authority to issue the notice. This may<br />
delay the payments to the operator. It is<br />
requested to allow 7 days for issue <strong>of</strong> such<br />
notice.<br />
The notice shall be issued by<br />
GSDMA within 14 days <strong>of</strong><br />
quarter ending
21<br />
22<br />
23<br />
24<br />
25<br />
196 Page 196<br />
201 Page 201<br />
General<br />
General<br />
General<br />
6.3 Limitation <strong>of</strong> Liability<br />
a. There shall be no limitation <strong>of</strong><br />
liability in case <strong>of</strong> any damages<br />
for bodily injury (including<br />
death) and damage to real<br />
property and tangible personal<br />
property.<br />
6.7 INSURANCE<br />
(ii) Without prejudice to the<br />
provisions contained in Clause<br />
(i) above, the Operator shall,<br />
during the Operation and<br />
Maintenance Phase, procure<br />
and maintain insurance cover<br />
including but not limited to the<br />
following:<br />
(a) Loss, damage or destruction<br />
<strong>of</strong> the Assets, including assets<br />
handed over by GSDMA to the<br />
Operator, at replacement value;<br />
(b) comprehensive third party<br />
liability insurance including<br />
injury to or death <strong>of</strong> personnel<br />
<strong>of</strong> GSDMA or others who may<br />
enter the Premises;<br />
(c) the Operator’s general<br />
liability arising out <strong>of</strong> this<br />
Agreement;<br />
Limitation <strong>of</strong> liability should not exceed<br />
project scope valued as quoted in the<br />
commercial bid. Kindly confirm.<br />
Limitation <strong>of</strong> liability should not exceed<br />
project scope valued as quoted in the<br />
commercial bid. Kindly confirm.<br />
To assess Insurance cover amonunt<br />
correctly, details <strong>of</strong> GSDMA assets<br />
required whichc would be handed over to<br />
the selected operator. Since it has<br />
commercial impact on the impact, you are<br />
requested to share the details.<br />
Limitation <strong>of</strong> liability should not exceed<br />
project scope valued as quoted in the<br />
commercial bid. Kindly confirm.<br />
Limitation <strong>of</strong> liability should not exceed<br />
project scope valued as quoted in the<br />
commercial bid. Kindly confirm.<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change<br />
26<br />
General<br />
(d) liability to third parties for<br />
goods or property damage;<br />
Limitation <strong>of</strong> liability should not exceed<br />
project scope valued as quoted in the<br />
commercial bid. Kindly confirm.<br />
<strong>No</strong> Change
27<br />
28<br />
29<br />
30<br />
204<br />
General<br />
General<br />
Service<br />
Agreement,<br />
Clause 7.3 (i),<br />
Pages 204<br />
Service<br />
Agreement,<br />
Schedule II, Clause<br />
1.1 c(ii) and Clause<br />
1.2 b(ii), Pages<br />
219, 220<br />
(e) workmen’s compensation<br />
insurance; and<br />
(f) any other insurance that may<br />
be necessary to protect the<br />
Operator and its employees,<br />
including all Force Majeure<br />
Events that are insurable and<br />
not otherwise covered in items<br />
(a) to (e) above.<br />
In the event <strong>of</strong> breach <strong>of</strong> any<br />
other terms or conditions <strong>of</strong> this<br />
Agreement by the Operator,<br />
GSDMA shall provide the<br />
Operator 30 days to rectify or<br />
remedy the breach. In the event<br />
the Operator is unable to rectify<br />
or remedy the breach within the<br />
aforementioned period, GSDMA<br />
shall have the right to terminate<br />
this Agreement.<br />
Clause 1.1 c. Upon<br />
commencement <strong>of</strong> the Exit<br />
Management Period, the<br />
Operator shall........(ii) deliver<br />
forthwith the actual or<br />
constructive possession <strong>of</strong> the<br />
Assets, free and clear <strong>of</strong> all<br />
encumbrances;........... Clause<br />
1.2 b(ii). All risk and titles to the<br />
Assets to be transferred to<br />
GSDMA pursuant to this<br />
Schedule shall be transferred to<br />
GSDR-ICTS Project, on the<br />
Transfer Date.<br />
Limitation <strong>of</strong> liability should not exceed<br />
project scope valued as quoted in the<br />
commercial bid. Kindly confirm.<br />
Limitation <strong>of</strong> liability should not exceed<br />
project scope valued as quoted in the<br />
commercial bid. Kindly confirm.<br />
It is requested to revise this clause by<br />
adding the phrase "Subject to the<br />
Provisions <strong>of</strong> Force Majeure".<br />
As all the risks and titles are to be<br />
transferred to GSDMA on the Transfer<br />
Date only, the actual or constructive<br />
possession <strong>of</strong> the assets may also be<br />
deferred to the Transfer Date.<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change.<br />
<strong>No</strong> Change
31<br />
32<br />
General<br />
7 Disclaimer<br />
The assumptions, assessments,<br />
statements and information<br />
contained in this <strong>RFP</strong>, may not<br />
be complete, accurate and<br />
adequate. Each Bidder should,<br />
therefore, conduct its own<br />
investigations and analysis and<br />
should check the accuracy,<br />
adequacy, correctness,<br />
reliability and completeness <strong>of</strong><br />
the assumptions, assessments<br />
and information contained in<br />
this <strong>RFP</strong> and obtain independent<br />
advice from appropriate<br />
sources.<br />
As this is a typical PPP project, it is<br />
requested to adopt the standard clauses<br />
from the model documents prepared for<br />
PPP projects.<br />
a) The requirement <strong>of</strong> the client need to<br />
be clearly stated in the <strong>RFP</strong> by the client so<br />
that there is no ambiguity and all the<br />
bidders are on the same page. The client<br />
organisation issuing the <strong>RFP</strong> which is the<br />
legal document has to have the entire<br />
ownership <strong>of</strong> the data and information<br />
contained in the <strong>RFP</strong>. Hence, kindly<br />
remove this from the disclaimer.<br />
b) If bidder is to obtain independent<br />
advice then there may be varied advices<br />
and respective solutions. It is suggested<br />
that there should be one source to state<br />
the requirements so that all bidders are on<br />
the same page. Hence the <strong>RFP</strong> or the<br />
written answers to the pre-bid queries<br />
shared across all the vendors should be<br />
the only means <strong>of</strong> dissiminating any extra<br />
information. Hence the statement "Each<br />
Bidder should therefore conduct.....<br />
independent advice from appropriate<br />
sources" should be withdrawn. As per<br />
legal <strong>RFP</strong> processes the same is not<br />
allowed and the <strong>RFP</strong> should be<br />
comprehensive self contained and nonambiguous.<br />
<strong>No</strong> change<br />
<strong>No</strong> change
33<br />
34<br />
35<br />
36<br />
37<br />
7 Disclaimer<br />
7 Disclaimer<br />
30 2.5 (c )<br />
30 2.5.2<br />
32 2.8.2<br />
Information provided in this <strong>RFP</strong><br />
to the bidders …. GSDMA<br />
accepts no responsibility for the<br />
accurancy or otherwise for any<br />
interpretation or opinion on the<br />
law expressed herein.<br />
GSDMA, its employees and<br />
advisers make no representation<br />
… including the accuracy,<br />
adequacy, correctness… Bidding<br />
Process<br />
Acknowledgement by the<br />
bidder: Acknowledged and<br />
accepted the risk <strong>of</strong> inadequacy,<br />
error or mistake in the<br />
information provided in the <strong>RFP</strong><br />
…..GSDMA<br />
GSDMA Shall not be liable for<br />
any omission, mistake or error<br />
…. Data given by GSDMA<br />
GSDMA reserves the right not to<br />
respond to any questions ….<br />
Provide any clarification.<br />
The client needs to own the responsibility<br />
for the accuracy or otherwise for any<br />
interpretation or opinion on the law<br />
expressed herein.<br />
The client needs to own the responsibility<br />
for the accuracy, adequacy, correctness,<br />
reliability or completeness <strong>of</strong> the <strong>RFP</strong>.<br />
GSDMA needs to own the responsibility <strong>of</strong><br />
the adequacy <strong>of</strong> the information. Thus the<br />
clause (c ) needs to be deleted and other<br />
clauses <strong>of</strong> 2.5 need to be reworded.<br />
GSDMA must take overall responsibility <strong>of</strong><br />
the information provided in the <strong>RFP</strong> as the<br />
responses shall be made as per contents<br />
<strong>of</strong> this <strong>RFP</strong>. This shall lead to fair<br />
evaluation <strong>of</strong> the bidders. Thus, thie<br />
clause needs to be deleted.<br />
The answers to queries are needed to<br />
arrive at the solution. Thus, this clause<br />
needs to be deleted.<br />
<strong>No</strong> change<br />
<strong>No</strong> change<br />
<strong>No</strong> change<br />
<strong>No</strong> change<br />
<strong>No</strong> change. However GSDMA<br />
will ensure that all reasonable<br />
queries are answered to best <strong>of</strong><br />
its ability and within reasonable<br />
time
38<br />
198<br />
Service<br />
Agreement,<br />
Clause 6.4 (c),<br />
Page 198<br />
....However the Operator shall<br />
be eligible to seek relief based<br />
on declared Force Majeure<br />
conditions during<br />
Implementation Phase and not<br />
during Operations &<br />
Maintenance Phase....<br />
As no private company is equipped<br />
enough to deal with wars, terrorist<br />
attacks, military operations, riots,<br />
sabotage and acts <strong>of</strong> Government or other<br />
competent authority, it is requested to<br />
grant relief to the Operator based on<br />
declared Force Majeure conditions during<br />
Operations & Maintenance Phase in such<br />
cases as well. Further, it is requested that<br />
GSDMA provides the required protection<br />
to the Project in such cases.<br />
<strong>No</strong> Change<br />
39<br />
36 2.14.5<br />
2.14.5 Forfeiture<br />
<strong>of</strong> Bid Security<br />
The Bid Security can be forfeited<br />
if a Bidder:<br />
a. Withdraws its Bid during the<br />
period <strong>of</strong> bid validity;<br />
b. Having been notified <strong>of</strong> the<br />
acceptance <strong>of</strong> its Bid by GSDMA<br />
during the period <strong>of</strong> bid validity:<br />
c. fails or refuses to execute the<br />
Service Agreement;<br />
d. fails or refuses to furnish the<br />
Performance Security, in<br />
accordance with the bid<br />
requirement;<br />
e. engages in any <strong>of</strong> the<br />
Prohibited Practices specified in<br />
Section 4 <strong>of</strong> the <strong>RFP</strong>; or<br />
f. is found to have Conflict <strong>of</strong><br />
Interest as specified in Clause<br />
2.2.1<br />
failure to sign the contract due to nonacceptance<br />
by customer <strong>of</strong> deviations<br />
submitted by bidder should not be a<br />
ground under this section.<br />
<strong>No</strong> Change
40<br />
41<br />
42<br />
39 2.2<br />
49 5.3<br />
240<br />
SCHEDUL<br />
E VIII<br />
2.20 Execution <strong>of</strong><br />
Service<br />
Agreement<br />
Section – 5:<br />
Miscellaneous<br />
SOFTWARE<br />
LICENSE TERMS<br />
(Proprietary<br />
S<strong>of</strong>tware)<br />
2.20.1 After acknowledgement<br />
<strong>of</strong> the LOA as aforesaid by the<br />
Selected Bidder, it shall execute<br />
the Service Agreement within<br />
the period prescribed in Clause<br />
1.3.6. The Selected Bidder shall<br />
not be entitled to seek any<br />
deviation in the Service<br />
Agreement<br />
5.3 It shall be deemed that by<br />
submitting the Proposal, the<br />
Bidder agrees and releases the<br />
GSDMA, its employees, agents<br />
and advisers, irrevocably,<br />
unconditionally, fully and finally<br />
from any and all liability for<br />
claims, losses, damages, costs,<br />
expenses or liabilities in any way<br />
related to or arising from the<br />
exercise <strong>of</strong> any rights and/or<br />
performance <strong>of</strong> any obligations<br />
hereunder, pursuant hereto<br />
and/or in connection herewith<br />
and waives any and all rights<br />
and/or claims it may have in this<br />
respect, whether actual or<br />
contingent, whether present or<br />
future.<br />
Ref clause<br />
Except for the deviations which have been<br />
submitted by bidder along with its bid in<br />
Annex V – Deviations from Bid Terms &<br />
Conditions.<br />
Seek deletion as this is against principles<br />
<strong>of</strong> natural justice, we have undertaken<br />
that for the selection process we are<br />
giving up our right to challenge any<br />
decision <strong>of</strong> GSDMA, however, same can<br />
not be the case once the contract / project<br />
is awarded.<br />
the Proprietary s<strong>of</strong>tware will be licensed<br />
as per EULA terms <strong>of</strong> the owner <strong>of</strong><br />
s<strong>of</strong>tware.<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change
43<br />
179 2.4 2.4 Approvals<br />
c. GSDMA shall use reasonable<br />
endeavors to assist the Operator<br />
in obtaining such Approvals. In<br />
the event that any Approval is<br />
not obtained, the Operator and<br />
GSDMA shall co-operate with<br />
each other in achieving a<br />
reasonable alternative<br />
arrangement as soon as<br />
reasonably practicable, for the<br />
Operator, to continue to process<br />
its work with as minimal<br />
interruption to its business<br />
operations as is commercially<br />
reasonable until such Approval<br />
is obtained, provided that the<br />
Operator shall not be relieved <strong>of</strong><br />
its obligations to provide the<br />
Services and to achieve the<br />
Service levels until such<br />
Approvals are obtained, if and to<br />
the extent that the Operator's<br />
obligations are dependent upon<br />
such Approvals.<br />
c. GSDMA shall use reasonable endeavors<br />
to assist the Operator in obtaining such<br />
Approvals. In the event that any Approval<br />
is not obtained, the Operator and GSDMA<br />
shall co-operate with each other in<br />
achieving a reasonable alternative<br />
arrangement as soon as reasonably<br />
practicable, for the Operator, to continue<br />
to process its work with as minimal<br />
interruption to its business operations as<br />
is commercially reasonable until such<br />
Approval is obtained, provided that the<br />
Operator shall not be relieved <strong>of</strong> its<br />
obligations to provide the Services and to<br />
achieve the Service levels until such<br />
Approvals are obtained, if and to the<br />
extent that the Operator's obligations are<br />
independent <strong>of</strong> such Approvals.<br />
<strong>No</strong> Change
44<br />
190 5.1<br />
5.1 Intellectual<br />
Property Rights<br />
k. All right, title and interest in<br />
and to, and ownership in,<br />
Proprietary Information <strong>of</strong><br />
Operator, which is provided to<br />
GSDMA, and all modifications,<br />
enhancements and other<br />
derivative works <strong>of</strong> such<br />
Operator Proprietary<br />
Information (“Operator<br />
Proprietary Information”), shall<br />
remain solely with Operator.<br />
The Operator shall, within 30<br />
days <strong>of</strong> the<br />
Effective Date, provide to<br />
GSDMA the status <strong>of</strong> all the<br />
Operator Proprietary<br />
Information<br />
along with documentary support<br />
sufficient to establish its sole<br />
legal rights in the aforesaid<br />
Proprietary Information. This<br />
Operator Proprietary<br />
Information shall refer to the<br />
Proprietary<br />
Information that has been<br />
owned by the Operator prior to<br />
the Effective Date.<br />
Seek deletion <strong>of</strong>:<br />
The Operator shall, within 30 days <strong>of</strong> the<br />
Effective Date, provide to GSDMA the<br />
status <strong>of</strong> all the Operator Proprietary<br />
Information along with documentary<br />
support sufficient to establish its sole legal<br />
rights in the aforesaid Proprietary<br />
Information. This Operator Proprietary<br />
Information shall refer to the Proprietary<br />
Information that has been owned by the<br />
Operator prior to the Effective Date.<br />
<strong>No</strong> Change
a. There shall be no limitation <strong>of</strong><br />
liability in case <strong>of</strong> any damages<br />
for bodily injury (including<br />
death) and damage to real<br />
property and tangible personal<br />
property.<br />
b. This Agreement does not<br />
grant or create any rights,<br />
benefits, claims, obligations or<br />
causes <strong>of</strong> action in, to or on<br />
behalf <strong>of</strong> any person or entity<br />
(including any third party) other<br />
than between the respective<br />
Parties to this Agreement.<br />
c. The Operator recognizes and<br />
acknowledges that the Services<br />
to be provided by it under this<br />
Agreement are not replicable<br />
and/or are specific to the<br />
Operator. Accordingly, the<br />
Operator acknowledges that in<br />
the event <strong>of</strong> a breach <strong>of</strong> this<br />
Agreement by it, compensation<br />
by way <strong>of</strong> damages will not be<br />
an adequate remedy for GSDMA<br />
and accordingly, GSDMA shall be<br />
entitled to seek and enforce<br />
specific performance <strong>of</strong> this<br />
Agreement.<br />
d. The Operator shall also be<br />
liable for damages caused due<br />
to breach by the Operator <strong>of</strong> its<br />
obligations under this<br />
Agreement other than as stated<br />
in Article 6.3 (a). However, the<br />
aggregate liability <strong>of</strong> the<br />
Operator for damages caused<br />
due to breach by Operator <strong>of</strong> its<br />
Seek deletion <strong>of</strong> point C.<br />
Seek deletion <strong>of</strong> following in point D:<br />
It is hereby clarified that in the event this<br />
Agreement is terminated by GSDMA for<br />
breach by Operator <strong>of</strong> its obligations<br />
under this Agreement, the Operator shall<br />
be liable to make payment <strong>of</strong> the penalty<br />
as specified above. In such an event
46<br />
47<br />
193 5.1<br />
189 i<br />
5.2 Intellectual<br />
Property Right<br />
(m)<br />
5.1 Intellectual<br />
Property Rights<br />
Upon the expiration or any<br />
termination <strong>of</strong> this Agreement,<br />
Operator shall undertake the<br />
actions set forth below in this<br />
Article to assist GSDMA to<br />
procure replacement services<br />
equivalent to Services provided<br />
hereunder.<br />
i) the license in the third party<br />
s<strong>of</strong>tware shall automatically be<br />
deemed to have been assigned<br />
in favour <strong>of</strong> GSDMA or its<br />
nominee. GSDMA shall be<br />
required only to intimate the<br />
licensor the name <strong>of</strong> the<br />
assignee, if applicable, and the<br />
date from which the assignment<br />
<strong>of</strong> the license shall be deemed<br />
to have taken effect. For the<br />
avoidance <strong>of</strong> doubt, this<br />
intimation shall not be<br />
construed as a condition to the<br />
assignment <strong>of</strong> the license<br />
Bidder will assit in procurement but not<br />
financially liable.<br />
GSDMA will have to sign the Assignment<br />
agreement/ agremeent <strong>of</strong> similar terms<br />
and conditions to take the s<strong>of</strong>tware on its<br />
own name with terms and conditions to<br />
be agreed between the contracting<br />
parties.<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change
48<br />
49<br />
189<br />
205 7.4<br />
5.1 Intellectual<br />
Property Rights<br />
7.4 Consequences<br />
<strong>of</strong> Termination<br />
The Operator shall procure, no<br />
later than the Implementation<br />
Phase Completion Date, from<br />
each <strong>of</strong> the third party owners<br />
<strong>of</strong> Proprietary S<strong>of</strong>tware, a<br />
confirmation letter in the form<br />
annexed hereto as Schedule<br />
XVII. For avoidance <strong>of</strong> doubt,<br />
obtaining such confirmation<br />
letters from each <strong>of</strong> the third<br />
party owner <strong>of</strong> Proprietary<br />
S<strong>of</strong>tware shall be a condition to<br />
achieving Implementation Phase<br />
Completion Date.<br />
The revised clause reads as<br />
follows:<br />
d. <strong>No</strong>twithstanding any other<br />
provision contained in this<br />
Agreement to the contrary, in<br />
the event <strong>of</strong> termination <strong>of</strong> this<br />
Agreement in the circumstances<br />
described in Clause 7.3(iv) no<br />
compensation shall be payable<br />
to the Operator, provided that<br />
such termination shall not<br />
prejudice or affect any other<br />
right <strong>of</strong> action or remedy which<br />
may have accrued or shall<br />
accrue thereafter to GSDMA.<br />
obligation would be on best effort basis<br />
only. otherwise we will asist GDMSA to get<br />
a similar agreement signed as detaied<br />
above. this should not be a condition to<br />
achieving Implementation Phase<br />
Completion Date.<br />
In case <strong>of</strong> such termination Bidder request<br />
payment for all the Hardware /S<strong>of</strong>tware<br />
Licences delivered and services rendered<br />
till that day along with Hardware orders<br />
especially for this project and in Transit<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change. Please refer<br />
Schedule II
50<br />
51<br />
206 7.6<br />
221 1.2<br />
7.6 (Fixed Term<br />
Contract)<br />
1.2 Transfer <strong>of</strong><br />
Assets<br />
The following clause has been<br />
inserted:<br />
The Operator recognizes and<br />
confirms that this Agreement is<br />
a fixed term contract and<br />
therefore, the Operator shall<br />
not be entitled to terminate this<br />
Agreement for any reason<br />
whatsoever, except for the<br />
reasons specifically provided for<br />
in this Agreement.<br />
iii. If GSDMA exercises the<br />
option to purchase the s<strong>of</strong>tware<br />
for operating the hardware and<br />
systems, GSDMA shall pay to the<br />
Operator on the Transfer Date<br />
for transfer <strong>of</strong> such s<strong>of</strong>tware for<br />
operating the hardware and<br />
systems, such sum in<br />
accordance with Schedule VI. If<br />
GSDMA exercises the option to<br />
purchase Proprietary S<strong>of</strong>tware,<br />
the Proprietary S<strong>of</strong>tware shall<br />
be licensed to GSDMA in<br />
accordance with the Schedule VI<br />
and Schedule VIII.<br />
seek deletion<br />
Proprietary S<strong>of</strong>tware shall be lisenced to<br />
GDMSA as per the terms <strong>of</strong> the EULA/<br />
S<strong>of</strong>tware Lisence terms <strong>of</strong> the owners <strong>of</strong><br />
the Proprietary S<strong>of</strong>tware only.<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change
52 New<br />
clasue<br />
53 New<br />
clasue<br />
Deemed<br />
Acceptance<br />
SNR<br />
<strong>No</strong>t mentioned to be added<br />
<strong>No</strong>t mentioned to be added<br />
All Products/ services rendered hereunder<br />
shall be deemed accepted, if Customer<br />
does not provide a written notice <strong>of</strong> any<br />
rejection/confirmation <strong>of</strong> acceptance or<br />
when Customer uses the<br />
Product/deliverable in its business,<br />
whichever occurs earlier. In the event <strong>of</strong><br />
any rejected product/service, Bidder shall<br />
be given a 30 day period to correct the<br />
same.<br />
Customer hereby agrees to make the site<br />
ready as per the agreed specifications,<br />
within the agreed timelines. Customer<br />
agrees that Bidder shall not be in any<br />
manner be liable for any delay arising out<br />
<strong>of</strong> Customer's failure to make the site<br />
ready within the stipulated period,<br />
including but not limited to levy <strong>of</strong><br />
liquidated damages for any delay in<br />
performance <strong>of</strong> Services under the terms<br />
<strong>of</strong> this Contract. Further any idle time<br />
resulted due to non available <strong>of</strong> site or<br />
infrastructure or data, Customer shall<br />
make payment to Bidder for the same.<br />
<strong>No</strong> Change<br />
<strong>No</strong> Change<br />
R Bannerji<br />
CEO, GSDMA