April2008 Edition - Hatfield Heath Village Magazine

• A password scheme – where a customer who feels
vulnerable provides a password for use if Three
Valleys Water should need to visit them;
They have to know and quote your password to you
before you will let them in
• Large print or Braille bills for the visually impaired;
• Minicom or typetalk for hearing impaired;
• Bottled water delivery in the event of a prolonged
interruption to water supply;
• A register of dialysis patients;
• Easy access to company sites;
• An additional meter reading service;
• WaterSure scheme– for metered customers who receive
means-tested benefit/tax credits and with either a
medical condition requiring high water usage or with
three or more dependent children under 19 years of
age, living at home.
The Safeguard register enables Three Valleys Water to
pinpoint where people with special requirements are
located to give customers the peace of mind to know that
contingency plans will be put in place, should their water
supply be interrupted for any reason.
To register for the Safeguard Register contact Three
Valleys Water Customer services on 01707 277 131
(Monday – Friday 8.30am – 5pm),
fax: 01707 277104, email: special.care@3valleys.co.uk
or download the registration form from the Three
Valleys Water website: www.3valleys.co.uk and click
on At Home / Special Care Services.
LTD.
• Specialising in all types of
ponds & features.
• Professionally designed,
installed, restored or maintained.
• Local company established
since 1987 with excellent after
care service
Tel: 01279 461 052
(Answer phone)
Mobile: 07711 087 004
do you want a
beautiful garden to
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‘Let me help you to create a
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garden…we offer a full garden
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manage the whole process so
it’s 100% stress free …we
work to your agreed budgets
with no hidden extras…we can
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Patricia Fox
21
dream
no more
tel.01279 730 040
A R A L I A
G A RD E N D E S I G N