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Routine for <strong>Panopa</strong>’s freight department: the right vehicles always transport steel<br />
products of all kinds to the production and storage facilities of the customers.<br />
<strong>Panopa</strong> employees. „This is<br />
the only way we can secure<br />
customer loyalty. To achieve<br />
this, our companies are<br />
regularly evaluated on the<br />
basis of selected criteria.<br />
This system has proven<br />
effective,“ reports Müller.<br />
Müller describes the cooperation<br />
within <strong>Panopa</strong>’s<br />
8 � IMPERIAL NEWS<br />
network of branches as<br />
good. In Germany alone the<br />
company is represented by<br />
20 branch offices. This<br />
makes it possible to set up<br />
truck routes in cooperation<br />
with colleagues at other locations<br />
such that empty runs<br />
are extensively avoided.<br />
„This is a very important as-<br />
pect with regard to pricing<br />
with the truck carriers,“<br />
notes Wiechmann.<br />
The enormous rise in<br />
costs recently (so-called<br />
eco-tax in Germany, diesel<br />
price, wage costs) has called<br />
economic efficiency into<br />
question for many companies.<br />
The consequence has<br />
been transport price increases<br />
that were able to be<br />
passed on to the customers<br />
in most cases, however.<br />
Provider for industrial relocations<br />
Transport is the basis for<br />
all freight business at<br />
<strong>Panopa</strong>, but it is by no<br />
means all that it has to offer<br />
in the way of services. The<br />
organisation of entire chains<br />
of transport as well as normal<br />
individual shipments<br />
are also carried out for the<br />
clients. Wolfgang Müller<br />
and his staff have geared<br />
their operations to this and<br />
gone a step further: „We<br />
also have the capacity and<br />
manpower to handle complete<br />
industrial relocations.“<br />
Meticulous planning is followed<br />
by dismantling, packing,<br />
loading, transport, unloading<br />
and reinstallation.<br />
„We last performed such an<br />
operation for a renowned<br />
manufacturer of automobile<br />
lock systems,“ reports<br />
Müller.<br />
Another brand-new project,<br />
which <strong>Panopa</strong> is carrying<br />
out on behalf of a large<br />
automobile producer, involves<br />
loading, transport<br />
and unloading of a complete<br />
car body production facility<br />
from Wolfsburg to the future<br />
production location in Brussels.<br />
„The successful completion<br />
of this and other orders<br />
strengthens our self-confidence<br />
and our optimism for<br />
the future,“ explains Wolfgang<br />
Müller. �<br />
They advise customers and control a large number of<br />
Marta Birken Uwe Bobsien Ralf Botzek<br />
Jan Burhans<br />
Carmen Buß