2013 Corporate Responsibility Report

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How We Give From cause marketing and charitable donations to grants and gift cards, Staples supports 501(c)(3) non-profit organizations focused on education and job skills in a variety of ways. In fact, in 2013 we gave more than $10.1 million to non-profit organizations around the world. Grants Staples Foundationsm, our private charitable arm, awards grants through the 2 Million & Change program that allows associates to nominate organizations with a focus on education or job skills that they personally care about and support. In 2013, the 2 Million & Change program enabled more than 7,000 associates globally to direct $2.5 million to more than 1,000 organizations across 23 countries. We encourage non-profits to reach out to Staples’ associates to learn more about the program. We care gift cards Staples stores support non-profit organizations through We Care gift cards. These gift cards allow organizations to get the supplies they need from Staples to help make a community event or program a success. All requests are evaluated by the local store and decisions are made at the discretion of store management. In–kind product donations In addition, Staples stores donate eligible products to help local organizations. Talk to your local Staples store’s general manager about product availability and organization eligibility. Cause marketing Staples supports youth and education programs through a variety of cause marketing programs, enabling our customers to show their support and make a difference. We’ve found cause marketing to be a great way to bring together customers, associates and partners in community-building endeavors. As part of Staples’ Back to School initiatives, we led the following campaigns: • Staples donated $1 million to DonorsChoose.org, a charity that has helped fund more than 450,000 classroom projects for teachers and impacted more than 11 million students. Staples’ customers were invited to help their local teachers by donating $1. Together, donations benefitted over 450,000 students and 1,300 teachers for classroom projects in 320 towns and cities across the U.S. • In 2013, Canadian retail locations partnered with more than 250 non-profit organizations and school boards in their eighth annual Staples for Students School Supply Drive, raising more than $1.5 million for supplies for thousands of local students in need. Since its inception, the supply drive has generated more than $7.8 million. • Staples Portugal’s innovative customer donation program, School Bench, in partnership with Entrajuda entered its fourth year. The program provides disadvantaged students with school supplies to support their educational needs. The program included both social media and in-store elements to encourage customer participation. In 2013, Staples and their Portuguese customers donated more than €27,000 to help over 2,900 students in need. Eligibility guidelines: • Registered 501(c)(3) non-profit organization • Focused on education (examples: schools, GED program, mentoring, tutoring, college preparation) or job skills (examples: job training/placement, resume building, interview skills, career exploration) Staples will not make donations to the following: • Organizations that discriminate on the basis of race, religion, creed, national origin, gender, disability, age, sexual orientation or any other basis prohibited by law • Political organizations • Religious organizations, unless they are engaged in a significant project which benefits a broad base of the community • Individuals, including educational scholarships, medical or travel expenses Staples 2013 Corporate Responsibility Report 19
Ethics At Staples, doing right is just as important as doing well. That’s why we hold all our associates, from the boardroom to the store floor to the supply chain, to the highest standards of honesty, fairness and integrity. We also work hard to ensure all our associates, suppliers and partners understand and abide by our ethical standards. Ethics at Work Staples Global Code of Ethics embodies our commitment to high ethical standards. It explains core expectations regarding ethical conduct and business practices and includes guidelines to help associates deal appropriately with a broad range of issues like: • Insider trading and customer privacy • Discrimination and harassment • How to ask questions and voice concerns about ethics issues • Processes for reporting and handling violations Our Global Code of Ethics is relevant and user-friendly and is written to be easily understood with translations available in the 17 major languages our associates speak worldwide. How we engage associates on ethical issues Successful ethics programs require a company-wide commitment to conducting business with integrity. Staples encourages all associates to take an active role in understanding, discussing and exploring ethics issues. We do so with ethics and compliance training, internal awareness campaigns, employee Web sites, an Ethics Help Line, and regular communications from corporate leaders. We also use tools like the Leader’s Guide to Ethics at Staples and an online quiz that helps executives and managers understand their roles in supporting ethics awareness and accountability throughout the company. To ensure proactive participation, we feel it’s critical to help associates feel comfortable speaking up and asking questions whenever they confront ethics issues. Our CEO Ron Sargent, emphasizes the Staples’ commitment to open and honest communication in his letter to all associates: “As a company, we must foster an environment where issues and concerns can be raised freely, no matter how small. And the code [of ethics] is designed to help you make the right decisions when it comes to a variety of situations: how to handle a situation when the easy way out is wrong. Or speaking up, even when it’s uncomfortable, to help protect Staples’ best interest and our global brand.” Contact the Global Ethics & Compliance Office Call: Mail: Visit: 508-253-4218 or 508-253-8461 Global Ethics Office Staples, Inc 500 Staples Drive Framingham, MA 01702 staplesethicslink.com Staples 2013 Corporate Responsibility Report 20
Page 1 and 2: 2013 Corporate Responsibility Repor
Page 3 and 4: Letter from Ron Sargent Dear Valued
Page 5 and 6: Recognition & Awards Thanks to the
Page 7 and 8: Performance Highlights Here’s how
Page 9 and 10: Greener paper choices Our Sustainab
Page 11 and 12: Smart-Size Packaging: A perfect fit
Page 13 and 14: Reducing Operational Waste Staples
Page 15 and 16: Using alternative sources of energy
Page 17 and 18: 2013 Performance highlights • We
Page 19: Save the Children In 2013, we worke
Page 23 and 24: Ethical Sourcing Staples is committ
Page 25 and 26: Diversity & Inclusion We believe th
Page 27 and 28: Employee Groups & Mentoring Meaning
Page 29 and 30: Environment — United States 2013
Page 31 and 32: Environment - Global 1,2 Fiscal Yea
Page 33 and 34: Stakeholder group Associates Shareh
Page 35 and 36: Application Level B Staples Inc. G3
Page 37 and 38: 4.12 Externally developed economic,
Page 39 and 40: Performance Indicator Description R
Page 41: Security practices Percentage of se

2013 Corporate Responsibility Report

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