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6 steps beyond the 5 Whys - AMMJ

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Implement <strong>the</strong> solutions (corrective actions)<br />

Be clear about who is responsible for<br />

each corrective action. You don’t want<br />

to create <strong>the</strong> opportunity for people<br />

to be able to pass <strong>the</strong> buck with “I<br />

thought Bob was going to do it.”<br />

Your RCA should produce a number of corrective actions.<br />

These should be implemented as soon as practically<br />

possible.<br />

Have a mechanism in place by which <strong>the</strong> implementation<br />

of corrective actions can be tracked. This system should<br />

appoint a single person to each corrective action, and<br />

include a clear timeframe for completion. This allows for<br />

progress to be evaluated.

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