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Glas Col 2007 - Lasalle Scientific Inc.

Glas Col 2007 - Lasalle Scientific Inc.

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<strong>Glas</strong>-<strong>Col</strong>, LLCGeneral Sales PolicyHow To OrderYou can order by contacting one of the many authorized <strong>Glas</strong>-<strong>Col</strong>distributors located throughout the U.S.A., Canada, and around theworld. They will offer valuable assistance in your selections, deliveryand service after the sale. Please use our toll-free telephone number,1-800-<strong>Glas</strong>-<strong>Col</strong>, if you need the name of a distributor in your area.New AccountsWith approved credit, new direct accounts will be opened for orderamounts of $100 net or more. Orders for less than $100 may beprepaid, shipped COD, or paid by Visa, MasterCard, or AmericanExpressRestockCurrent models of catalog items returned for credit are subject to<strong>Glas</strong>-<strong>Col</strong>’s inspection and a restocking charge of 15% of the originalpurchase price. Items superseded by current models cannot bereturned for credit. Special, custom-designed items or catalog itemsmodified for special voltage, wattage, dimensions, etc., will not beaccepted for credit.When restock is necessary due to a <strong>Glas</strong>-<strong>Col</strong> error in fulfilling anorder, full credit will be given immediately upon receipt of themerchandise in question.Purchaser should not deduct credit until merchandise is received,inspected, and a credit memo issued by <strong>Glas</strong>-<strong>Col</strong>.Terms Of PaymentUpon approved credit, billing terms are Net 30 days. Otherwise,arrangements may be made for Visa, MasterCard, American Express,advance payment, or COD. Invoices are payable in U.S. funds drawnon a U.S. bank.Shipping TermsPrices are Ex-Works Terre Haute, Indiana.Minimum OrderA $10 service charge will be added to orders totaling less than $100net. The minimum order for component parts is $10.Method Of ShipmentUnless specified by the purchaser, all orders will be shipped via thesafest and most economical method based on the nature of themerchandise, the size, and the weight of the package.Order CancellationOrder cancellation charges will be assessed against cancelled ordersfor special custom-designed and modified standard products. Theamount of this charge will be based on the production status of theorder at the time of cancellation.Returned GoodsPrior approval and a Returned Materials Authorization number mustbe obtained from <strong>Glas</strong>-<strong>Col</strong> before any products may be returned. Thisnumber must be included on shipping labels and documents. AMaterials Safety Data Sheet must precede all products for return.Products that have been contaminated with hazardous materialswill not be accepted.Inspection/Repair Service<strong>Glas</strong>-<strong>Col</strong> does not support or authorize any repairs outside of thefactory. Products returned for repair not covered under warranty willbe assessed a $65.00 incomimg inspection fee to cover handling, andevaluation of required repairs. No repairs will be completed withoutthe approval of the customer and a purchase order or credit cardnumber issued. All units requiring calibration will have an additional$55.00 calibration fee assessed. Return shipping charges will be addedto the overall cost of the repair. Resale discounts are not applicable torepair orders. Repairs will not be made to items deemed to becontaminated with potentially hazardous materials. Refer to ReturnedGoods Policy before returning items for inspection or repair.Warranty<strong>Glas</strong>-<strong>Col</strong> warrants products of its manufacture to be free from defectsin material and workmanship for one year, unless otherwise stated, andagrees to repair or replace without charge any products found defectiveupon examination at the factory. With proper care and operation,<strong>Glas</strong>-<strong>Col</strong>’s products will give long and efficient service. Chemicalspillage, overheating, overloading and general misuse will greatlyreduce the service life. <strong>Glas</strong>-<strong>Col</strong> is not responsible for damage toapparatus due to improper installation or through attempts to operatethe apparatus beyond its rated capacity, intentional or otherwise.Normally expendable parts are not covered by this warranty.APART FROM SUCH WRITTEN STATEMENT OF WARRANTY,THERE ARE NO WARRANTIES, EXPRESSED, IMPLIED ORSTATUTORY, WHICH EXTEND BEYOND THE DESCRIPTION OFTHE PRODUCTS ON THE FACE HEREOF.Communication:For your convenience, <strong>Glas</strong>-<strong>Col</strong> can be contacted at:PHONE (1) (812) 235-6167FAX (1) (812) 234-6975TOLL-FREE (800) <strong>Glas</strong>-<strong>Col</strong> (U.S. Only)E-MAIL pinnacle@glascol.com<strong>Glas</strong>-<strong>Col</strong> products are intended only for legal and legitimate purposes in commerciallaboratory and industrial settings.1

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