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Social Landlords in Scotland: Shaping up for improvement

Social Landlords in Scotland: Shaping up for improvement

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<strong>Social</strong> <strong>Landlords</strong> <strong>in</strong> <strong>Scotland</strong>: Shap<strong>in</strong>g <strong>up</strong> <strong>for</strong> <strong>improvement</strong>.Figure 11: Average rent per unit <strong>in</strong> real terms2007/081998/99 Ex GHA Inc GHATotal Rent (real terms) £340m £563m £758mUnits <strong>in</strong> management 131,975 209,074 274,310Average rent per unit £2,580 £2,690 2,765Source: Accounts Consolidation System, Scottish Hous<strong>in</strong>g Regulator.6.9 The table illustrates that the average rent paid <strong>in</strong> non-GHA managed units <strong>in</strong>2007/08 was, <strong>in</strong> real terms, £110 per unit more than <strong>in</strong> 1998/99. When wesurveyed the sector early <strong>in</strong> 2009 we found that a significant number of RSLsare now seek<strong>in</strong>g to <strong>in</strong>crease rents substantially, at a time when general<strong>in</strong>flation is fall<strong>in</strong>g. More than one third of those surveyed are seek<strong>in</strong>g to<strong>in</strong>crease rents by at least RPI+2%. For some this translates <strong>in</strong>to a rental<strong>in</strong>crease of 7% <strong>for</strong> 2009/10 at a time when RPI is actually fall<strong>in</strong>g and tenantsmay be fac<strong>in</strong>g straitened f<strong>in</strong>ancial circumstances or the threat of redundancy.6.10 Given the modest <strong>in</strong>crease <strong>in</strong> average rent per unit <strong>in</strong> the last ten years, thereis a risk that the current attempt to raise rent levels <strong>in</strong> the recession may notgrow gross revenues if it also triggers a rise <strong>in</strong> arrears or bad debts. If thereis also a grow<strong>in</strong>g risk that the cost of debt is likely to rise as lenders seek tore-price bus<strong>in</strong>ess, there is an urgent need <strong>for</strong> the sector to manage its costbase <strong>in</strong> order to secure a f<strong>in</strong>ancially susta<strong>in</strong>able future, to deliver improvedservices, and to contribute to broader objectives.6.11 Our experience through <strong>in</strong>spection suggests that the sector does not have asufficient focus on deliver<strong>in</strong>g core bus<strong>in</strong>ess efficiencies to secure cont<strong>in</strong>uedviability should the economic downturn prove more protracted. We rarely f<strong>in</strong>dan explicit focus on value <strong>for</strong> money <strong>in</strong> all areas of the bus<strong>in</strong>ess. We haveoutl<strong>in</strong>ed above our view that there is greater scope <strong>for</strong> modern methods ofprocurement <strong>in</strong> asset management, and we believe there are also efficienciesto be ga<strong>in</strong>ed <strong>in</strong> a range of back-office functions, <strong>for</strong> example, through shar<strong>in</strong>gservices and reconfigur<strong>in</strong>g service delivery.35

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