Social Landlords in Scotland: Shaping up for improvement
Social Landlords in Scotland: Shaping up for improvement
Social Landlords in Scotland: Shaping up for improvement
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<strong>Social</strong> <strong>Landlords</strong> <strong>in</strong> <strong>Scotland</strong>: Shap<strong>in</strong>g <strong>up</strong> <strong>for</strong> <strong>improvement</strong>.1. Introduction1.1 We regulate social landlords and the homelessness functions of localauthorities to protect the <strong>in</strong>terests of tenants and the people who use theirservices. This report draws on evidence from our regulation and <strong>in</strong>spectionwork over the last five years, and <strong>in</strong> our first year as The Scottish Hous<strong>in</strong>gRegulator, to highlight key areas that still need to improve to make th<strong>in</strong>gsbetter <strong>for</strong> tenants and service users.1.2 We have seen some excellent per<strong>for</strong>mance and <strong>in</strong>novative practice <strong>in</strong> asector that has a strong track record of provid<strong>in</strong>g af<strong>for</strong>dable hous<strong>in</strong>g <strong>for</strong> many<strong>in</strong> <strong>Scotland</strong>. And we have worked with some talented and dedicated staff,govern<strong>in</strong>g bodies and councillors. We have written this to encourage RSLsand local authorities to evaluate their own per<strong>for</strong>mance, build on theirstrengths and improve areas of weakness; to highlight the broadermacroeconomic factors that could underm<strong>in</strong>e the per<strong>for</strong>mance of somelandlords if <strong>improvement</strong> is not made; and to contribute to the debate on thefuture of the social rented sector and the development of standards, as theScottish Government consults on our role as a regulator.1.3 In this paper we are focus<strong>in</strong>g not on the excellent areas of provision we haveidentified, but on the areas that require <strong>improvement</strong>, or that might beunderm<strong>in</strong>ed by macroeconomic <strong>in</strong>stabilities. We have used the evidence setout <strong>in</strong> our published <strong>in</strong>spection reports, thematic studies and statistics. Andwe have also drawn on our broader regulatory engagement withorganisations throughout the sector.5