Social Landlords in Scotland: Shaping up for improvement

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Social Landlords in Scotland: Shaping up for improvement.7.11 We have seen potential mergers fail because of culture clashes,disagreements about the composition of the executive management team andthe governing body, personal and power conflicts, fears about a loss ofidentity, and an inability to agree a name for the new organisation. We knowthat mergers are not always easy, they are not always the best solution, andthey can destroy value that has been built up over many years if not donecarefully. We also know that measuring and articulating the value derivingfrom a merger is not straightforward. But, given the economic and financialchange the sector faces, the administrative cost of managing houses incertain areas, and the need for more coherent neighbourhood managementand service improvement, the benefits of proactive mergers should be part ofthe discussion about shaping the RSL sector for the future.47
Social Landlords in Scotland: Shaping up for improvement.8. Other clients and service usersHomeless households8.1 The number of people applying to local authorities for assistance each yearunder the homelessness legislation remained between 40,000 and 45,000 peryear in the mid to late 1990s. But this increased rapidly from 2000/01 to ahigh of around 60,500 in 2006/07. These increases correspond to thechanges in duties to provide temporary accommodation to all those assessedas homeless and the expectation that local authorities should assess a higherproportion of people applying as priority need to meet the 2012 commitment.The most recent figures show that, for Scotland as a whole, numbers applyingfor assistance levelled out in 2006/07 and have begun to fall.8.2 In 2007/08, over 56,600 households applied to local authorities for assistanceas homeless, a 5% decrease on 2006/07. The majority of these (60%) weresingle-person households, mainly men. Single parents, predominantlywomen, were the next largest group at 24%. Local authorities assessednearly 40,300 (71%) of these households as homeless or potentiallyhomeless, and then assessed 32,111 (80%) of these as priority, up 1.2% onthe level in 2005/06.8.3 The number of households for whom local authorities secured permanentaccommodation increased markedly from just under 12,000 in 2002/03 toaround 17,500 in 2006/07. This fell to around 16,300 in 2007/08, reflectingthe reduction in the total number of homeless households whose cases localauthorities resolved in 2007/08.8.4 When we have inspected local authority homeless services, they generallyachieve lower grades than the grades we have awarded to housing services.Seven (25%) of the 28 inspected local authorities were awarded D grades intheir homelessness functions, with 61% receiving a “fair” or C gradedassessment. Only four (14%) of the 28 local authorities received a good orexcellent grade.8.5 Over the last five years we have found that local authorities are becomingmore focused on preventing homelessness, which is important in achievingthe 2012 target (see para 8.6 below). And we have seen improvedpartnership working to provide a better range of support and advice services48
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Social Landlords in Scotland: Shaping up for improvement

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