2011 budget summary - St. Louis County

Department ofAdministrationPamela J. Reitz, CPFO, Directorwww.stlouisco.com(314) 615‐7046OVERVIEWDepartment MissionThe mission of the Department of Administration isto promote the vision and values of St. Louis CountyGovernment by facilitating the effective delivery ofservices, and providing leadership and support toCounty departments while insuring prudent use ofresources for the constituents of the County.Strategic Priorities Continue user training and documentation ofthe new County Administrative ProcessingSystems (CAPS) to increase productivity andtransparency. Maintain the County’s strong financial structureas indicated by its AAA bond rating andbalanced budgets. Enhance responsiveness by improvingcommunication and training. Further identify and pursue more efficient andcost effective use of Information Technologies,while aligning department business strategieswith the County’s Strategic Plan. The employment brand, "Service with Purpose,"was introduced in 2010. The goal in 2011 willbe to communicate the brand throughout theorganization, providing each employee a senseof progress and achievement to the greatestextent possible. Work to modernize ordinances and proceduresused to guide the department’s operations.Department Products and ServicesThe Department of Administration providesadministrative services to all St. Louis County officesand departments as well as the general public.These services include the management of: payroll;capital assets inventory; telecommunication; IToperations; risk and insurance; safety, employeebenefits; retirement plan administration;investments; sales tax administration; bankingrelationships; records; mail and courier services;central receiving, the County’s integrated financial,procurement and human resource system (CAPS),front desk and telephone support for the mainCounty information telephone line (615‐5000) andpublishing employee newsletters. The Departmentof Administration also prepares and publishes theannual budget and financial reports.Providing assistance and guidance in theadministrative process are the Civil ServiceCommission, Retirement Board of Trustees,Insurance Advisory Committee, Fund InvestmentAdvisory Committee, and the Employee BenefitsAdvisory Committee.In September 2009 St. Louis County opened its first centralizedcashiering facility at the North County Satellite Office. TheTreasurer’s office staff processes payments for the Collector ofRevenue, Public Works Code Enforcement, Public WorksNeighborhood Preservation, Human Services and various otherareas such as false alarms. Centralized cashiering has allowedthe County to enhance customer service by reducing the waittime for payment only transactions as well as providing citizensthe opportunity to pay by cash, check or money orders.- 214 -