2005-07 Catalog - Tacoma Community College

2005-2007 Catalog Continuing Education81CENTER FOR BUSINESS AND PROFESSIONAL DEVELOPMENTThe Center for Business and Professional Development serves thespecial needs of Tacoma and Pierce County’s business andindustry community. It is dedicated to the concept and practice ofproviding performance-based services to its customers. Providingprofessional development and targeted interest training assists inlearning new skills and abilities. As a continuous resource andtraining partner, we give entrepreneurs, local business and industryan edge.Instructors are selected from the business community toensure practical application of business principles in a businessenvironment. Information about open-enrollment classes,workshops, seminars and web-based learning is available inTacoma Community College’s quarterly class schedule and on ourweb page. The following programs are offered by the Center forBusiness and Professional Development.Business and Industry Trainingand Development .............................................. 253.566.5374A broad menu of open-enrollment classes are scheduled eachquarter to provide a variety of training opportunities for businessowners, supervisors, managers and front-line employees seeking toenhance their skills. These classes are offered in a variety offormats including instructor-led, self-paced, computer-aided, andonline. TCC’s interactive and experiential learning approach allowsparticipants to complete classes with knowledge and skills that canbe immediately applied in the workplace.Classes and seminars are designed to meet the needs of bothpublic and private sector organizations from small business startup to organizational expansion to technology applications. To findout more about specific classes, check our quarterly schedule orcall 253.566.5374Contract/Customized Trainingand Services ................................................. 253.566.5374A wide variety of on-site services are available on a contract basisto meet a company’s specific needs and future goals, including: Job skill assessment Task analysis Strategic planning Performance consulting Organizational developmentHighly skilled instructor/practitioners work with companies andorganizations to develop the training best suited to their needs. Asample of workshops that can be tailored to a company’s specificneeds includes: Conflict resolution Management/supervision Communication skills/coaching Team building Customer service/customer relations Organizational development Sexual harassmentDiversity trainingWellnessPreventing violence in the workplaceManaging changeOccupation-specific SpanishCustomized Computer TrainingInformation Technology Certificationand Testing Center ....................................... 253.460.4364The Information Technology Certification and Testing Center(ITCTC) has been providing high-tech training and professionalcertification testing services for five years. The center has been aleader in industry certification and professional training, certifyingover 1,000 individuals since the center opened in 2000. ITCTC’scurriculum is supported by a growing need for informationtechnology professional certifications. Strong focus has beenplaced on vendor certifications such as Microsoft, CISCO andCompTIA. ITCTC’s classes are conducted by top-level industryleaders and certified instructors. Training is provided daytime,evening and weekends. You have access to our high tech trainingfacilities and our Prometric testing center located at the college’snew state-of-the-art Information Technology complex. To find outmore about specific programs offered at the ITCTC, call 253.460.4364.Continuing Professional Education ............. 253.566.5020Continuing Professional Education programs meet the ongoingnon-degree educational needs of professionals in many fields.College credit, clock hours, or continuing education units(CEUs) necessary for certification, licensing and renewals areoffered in many fields, including those listed below. In addition,customized courses can be developed in cooperation withprofessional organizations.Instructors are licensed professionals who are experts in theirfield. Courses are offered in workshop and seminar formats orduring regular quarter-length scheduling, and are held daytime,evening or weekends. Many courses may be contracted for deliveryon-site for individual businesses, agencies, and associations. Somecourses are offered through correspondence, online classes or selfinstructionalvideos.Continuing Professional Education also has a significant Healthand Human Services Professional Continuing Education (HPCE)program which provides high quality, reasonably-pricededucational classes for health professional certification andlicensing. This non-degree program offers classes, workshops,seminars and conferences, as well as custom-designed educationalpackages for groups. The program seeks to help professionalsanticipate the changes in today’s medical and counseling fields andbuild new skills to meet state requirements.Students may register by completing the mail-in registrationform found in the quarterly class schedule. The completed formcan be mailed with check or credit card payment to Continuing