IBBS Field operations and monitoring manual English

Integrated Behavioral and Biological SurveillanceField Operations and Monitoring Manual5 The Behavioral Interview Answer the respondent's questions: Somerespondents may question you about theThe behavioral interview is the foundation of purpose of the survey before agreeing toIBBS which aims to collect information on participate. Answer the respondent's questionsrespondent's knowledge, attitudes, beliefs, as directly as possible referring to theand practices regarding HIV and AIDS and other introduction paragraph on the front of eachSTIs. The information obtained from the questionnaire. However, if a respondent hasbehavioral interview forms the basic structure questions about AIDS or other interviewonwhich the epidemic is defined and related topics at any time during the interview,prevention activities designed. Therefore, politely explain that you prefer to completethe interview plays a key role in conducting the interview first and discuss his/herIBBS; and the interviewer has the major role at questions after the interview.this stage of the study.Listen to the respondent: Listening carefully5.1 Beginning the Interviewto what your respondents say is as important asasking the questions on the questionnaire.A respondent's first impression of you willSome questions in the questionnaire requirestrongly affect his/her willingness toyou to listen to what the respondent says andcooperate with the survey. Therefore, it isrecord it by simply drawing a circle around thevery important that you approach eachnumber next to a printed response category.interview in a friendly and professionalSometimes, you must write down the exactmanner. Guidelines for good interviewinganswer given by the respondent if the answerinclude the following:does not fit in any of the listed categories. InBreaking the ice: You should always greet theeither case, be a good listener. Do not rush intorespondent first and thank him or her and thencircling the code category before you havemove on to a casual chit chat.completely heard the respondent. That may betaken as a sign of disrespect or not payingAlways remain neutral: Your job as an attention. More importantly, people who rushinterviewer is to collect facts. An interviewer into coding a response are often in danger ofshould be friendly but firm, neutral but attributing their own biases, preferences andinterested. Your tone of voice, facial favorite response categories to theirexpressions and even body postures all respondents.combine to establish the rapport you createwith your respondent. Do not express surprise,Probing: Occasionally, a respondent maypleasure or disapproval at any response oranswer a question incompletely, or seem tocomment made by the respondent.have misunderstood the question. The first24