Usages of RTI in Rural Rajasthan, India - Consumer Unity & Trust ...

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issues were followed up with service providers for redressal and RTI requests werefiled to know the progress made in this regard.ChallengesThe community fixes direct charges against service providers and it is a challenge tomaintain decorum. Service providers hesitate to participate in such meetings.Tips for Replication- Those people from the community should be targeted and mobilised who are nottoo aggressive and who would heed the advice of CGCCs.- A preliminary visit is required to mobilise beneficiaries, discuss the issues andflag relevant issues during interface.- Service providers need to be assured of maintenance of decorum and their ownself-respect at such meetings. It also needs to be impressed upon them that thecommunity would be reacting to the system and not individuals. Proceedingsshould be recorded.Constructive Dialogue with Policy MakersCUTS officials, CGCCs and grassroots people met policy makers at various levelsduring the implementation period. These dialogue meetings were issue, evidence anddemand-based and began in the beginning of the project itself. 11 high-level dialogueevents took place between CUTS, CGCCs and policy makers, including Minister, PrincipalSecretary and Secretary, Rural Development Department, chief executive officers, zilaparishads, and collectors of selected districts. Issues discussed came out of the surveysand other meetings. Advocacy workshops were discussed in brief, including the generaland specific issues related to the community and individuals. Most of the policymakers, barring a few, participated in these meetings with enthusiasm. Details arecontained in the following chapters.ImportanceSharing ground experiences and data directly with policy makers provided them withan opportunity to be aware of the policy issues.ChallengesSuch a dialogue process puts pressure upon policy makers and they tend to postponeor depute junior officials. They do not allow more than three-four people to meet atany given time and, therefore, participation of CGCC members was minimal.Tips for ReplicationThe agenda of the meeting should be prepared and circulated well in advance. Thedialogue should focus only on two or three issues and the concerned records relatedto the previous dialogues should be carried.26Model Framework for Replication: Usages of RTI in Rural Rajasthan, India
Self-disclosure of Information by Gram PanchayatsThe objective of promoting the proactive disclosure of information by PIOs using RTIas a tool was the top priority of the project activities and more than 100 RTI requestswere filed by common citizens. At both the Gram Panchayats, RTI slogans on the RTIrequest filing process, potential of the Act and other relevant information were written.At Gram Panchayat office, duties, functions of elected Panchayat representatives,various committees and their roles were also written for the common citizens.Importance in addressing corruptionProactive disclosure and updation of information symbolises transparency andaccountability. Through this disclosure of information, common citizens are informedabout the decision making processes and can take part in it.Challenges during implementationResistance of local officials was a big problem at the initial stage.Tips for ReplicationAt first the orders related to the proactive disclosure of information has to be collectedand shared with the service providers to educate them about these people and fixingtheir responsibility to do so. These people should be motivated to file RTI requests forknowing the status and reasons of non disclosure of information proactively.Conducting ‘Focus Group Discussions’These FGDs were conducted to evaluate the impact of project activities and also toknow about the experiences of the beneficiaries of the selected schemes who used RTIas a tool. These were also conducted to locate success stories to showcase the projectresults. These were conducted on a pre-decided date on which all the RTI applicantsand project stakeholders of the area were invited to hear/document their experiences.Total eight FGDs were conducted in both the districts.ImportanceFGD is a good tool to procure qualitative data on the impact of the project activities.The outcomes of the FGDs substantiate the findings of survey and make it lively andcomplete.ChallengesCalling the geographically dispersed project beneficiaries was difficult.Tips for ReplicationAdvance planning and communication for participation.Model Framework for Replication: Usages of RTI in Rural Rajasthan, India 27
Page 2: Next, screw the pipe flange to the
Page 10: PrefaceDemocratic freedom cannot be
Page 13 and 14: Chapter 1About the ToolkitWhat is t
Page 15 and 16: Chapter 2Executive SummaryBackgroun
Page 17 and 18: DurationThe duration of the project
Page 19 and 20: eneficiaries and were filed individ
Page 21 and 22: Chapter 3Growth Process and Salient
Page 23 and 24: The interesting aspect of these jud
Page 25 and 26: accountability, responsiveness, soc
Page 27 and 28: 11. The various exemptions from dis
Page 29 and 30: Chapter 4Major Activities and Outco
Page 31 and 32: • Wide media coverage at the stat
Page 33 and 34: Block level officials, leading NGOs
Page 35 and 36: ImportanceThese inputs definitely i
Page 37: transparency and accountability sha
Page 41 and 42: Chapter 5Special EndeavoursRTI Advi
Page 43 and 44: ImportanceSince the questionnaires
Page 45 and 46: FindingsAwareness about locationOnl
Page 47 and 48: High rate of Corruption (%)Registra
Page 49 and 50: In IAY, 34 percent reported (pre-RG
Page 51 and 52: Awareness Regarding Filing Process1
Page 53 and 54: Reasons of RTI Application Rejectio
Page 55 and 56: Prevalence of Corruption (%)Reasons
Page 57 and 58: Chapter 6Impact and LearningProject
Page 59 and 60: and factors which are affect corrup
Page 61 and 62: • There is no any cash collection
Page 63 and 64: Chapter 7Success Stories1. A Job Ca
Page 65 and 66: office, who suggested to him to fil
Page 67 and 68: 7. Provision of Penalty Among Servi
Page 69 and 70: Annexures1. Advocacy-cum-Disseminat
Page 71 and 72: 3. List of CGCCsJaipur1 Sailendra K
Page 73 and 74: 4. RAIC Calls DetailsDepartment/ Ma
Page 75 and 76: 6. Research FormatsCGCC Feedback Fo
Page 77 and 78: First/Second Appeal Application(Und
Page 79 and 80: 10. What impact this Act has create
Page 81 and 82: 19. How the corrupt processes can b
Page 83 and 84: 8. Log Frame MatrixNarrative Summar
Page 85 and 86: Narrative SummaryVerifiable Indicat
Page 87: Narrative SummaryVerifiable Indicat

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