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Usages of RTI in Rural Rajasthan, India - Consumer Unity & Trust ...

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Awareness Regard<strong>in</strong>g Fil<strong>in</strong>g Process18 percent <strong>of</strong> the functionaries were not aware <strong>of</strong> the way <strong>in</strong> which applicationsshould be processed. 80 percent <strong>of</strong> the respondents were aware about the requiredfee. What is more glar<strong>in</strong>g is the fact that 46 percent <strong>of</strong> the functionaries were not evenaware that they are designated as PIOs or First Appellate Authorities (FAAs). However,most <strong>of</strong> the respondents were aware that the demanded <strong>in</strong>formation has to be providedwith<strong>in</strong> the stipulated time <strong>of</strong> 30 days. 78 percent <strong>of</strong> the respondents were not aware <strong>of</strong>the provision <strong>of</strong> first appeal and 88 percent <strong>of</strong> the second appeal at departmental andstate <strong>in</strong>formation commission levels, respectively.Awareness Regard<strong>in</strong>g <strong>RTI</strong> fil<strong>in</strong>g Process (%)In the post-RGR survey data, most <strong>of</strong> the service providers (90 percent) ga<strong>in</strong>edawareness about the format on which <strong>RTI</strong> applications are requested and that there isno prescribed format for <strong>RTI</strong> requests, which can be made on pla<strong>in</strong> paper as well. 83percent <strong>of</strong> the service providers became aware about the required fee. Awareness <strong>of</strong>these <strong>of</strong>ficials about the PIO be<strong>in</strong>g appo<strong>in</strong>ted under this <strong>RTI</strong> was at 68 percent. Theyalso knew correctly that the stipulated time period was 30 days for provid<strong>in</strong>g therequested <strong>in</strong>formation.Only 38 percent <strong>of</strong> the respondents knew correctly about the first appeal and 22 aboutsecond appeal. Knowledge about the PIOs and FAA <strong>of</strong> their own department wasrestricted to 64 and 48 percent, respectively.Tra<strong>in</strong><strong>in</strong>g on <strong>RTI</strong>Only 22 percent <strong>of</strong> the functionaries were <strong>RTI</strong> tra<strong>in</strong>ed, but <strong>in</strong> a superficial manner,without any <strong>in</strong>-depth formal tra<strong>in</strong><strong>in</strong>g. Their sources <strong>of</strong> knowledge about the Act wereconf<strong>in</strong>ed to the media and their fellow colleagues at work.Model Framework for Replication: <strong>Usages</strong> <strong>of</strong> <strong>RTI</strong> <strong>in</strong> <strong>Rural</strong> <strong>Rajasthan</strong>, <strong>India</strong> 39

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