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Talent Management in the current climate Brewing up ... - Ashridge

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“For an <strong>in</strong>creas<strong>in</strong>g<br />

number of us – whe<strong>the</strong>r<br />

from <strong>the</strong> private, public<br />

or not-for-profit sector,<br />

mak<strong>in</strong>g products or<br />

offer<strong>in</strong>g services –<br />

<strong>in</strong>telligent bus<strong>in</strong>ess<br />

growth that deco<strong>up</strong>les<br />

consumption as we<br />

know it from economic<br />

activity is <strong>the</strong><br />

<strong>in</strong>escapable challenge<br />

– and opportunity –<br />

of our time.”<br />

30<br />

Local solutions<br />

The option chosen is determ<strong>in</strong>ed accord<strong>in</strong>g<br />

to local circumstances. Ecological impact,<br />

cultural acceptability and, just as important,<br />

<strong>the</strong> practicalities of gett<strong>in</strong>g th<strong>in</strong>gs done <strong>in</strong> an<br />

<strong>in</strong>frastructure set <strong>up</strong> for <strong>the</strong> disposal ra<strong>the</strong>r than<br />

reuse of material are all considered.<br />

“ReEntry TM<br />

could mean repurpos<strong>in</strong>g, recycl<strong>in</strong>g<br />

or generat<strong>in</strong>g energy from waste. Which option<br />

we choose varies from country to country<br />

across Europe, and comes down to ecology,<br />

<strong>the</strong> economics and cultural acceptability.”<br />

Kar<strong>in</strong> Laljani, Senior Vice President, Market<br />

Strategy and Susta<strong>in</strong>ability, InterfaceFLOR<br />

“Initially ReEntry TM<br />

was repurpos<strong>in</strong>g, but now it’s<br />

about recycl<strong>in</strong>g and creat<strong>in</strong>g technical cycles.<br />

We not only take back our own product, we’ll<br />

happily take someone else’s too.”<br />

Nigel Stansfield, Senior Director, Product Design<br />

and Innovation, InterfaceFLOR<br />

Susta<strong>in</strong>ability and you<br />

The rejection of even <strong>the</strong> idea of waste has<br />

resulted <strong>in</strong> substantial bus<strong>in</strong>ess benefits for<br />

Interface. Cumulative avoided costs from waste<br />

elim<strong>in</strong>ation activities s<strong>in</strong>ce 1995 are calculated<br />

to be more than USD $372 million, but much<br />

of <strong>the</strong> value for <strong>the</strong> company has come<br />

from position<strong>in</strong>g itself for a future ever more<br />

constra<strong>in</strong>ed <strong>in</strong> available material resource and<br />

<strong>in</strong> build<strong>in</strong>g a reputation as <strong>in</strong>novative, forwardlook<strong>in</strong>g<br />

and trustworthy. (The th<strong>in</strong>k<strong>in</strong>g amongst<br />

many customers and stakeholders seems to be:<br />

If you’re careful and responsible <strong>in</strong> <strong>the</strong> way you<br />

look after <strong>the</strong> environment, you’re more likely to<br />

look after me too. † ) There’s a great deal more<br />

to say about both <strong>the</strong> tangible and <strong>in</strong>tangible<br />

benefits, but to many this all sounds like a better<br />

way to do bus<strong>in</strong>ess. And <strong>the</strong>re’s no flight of fancy<br />

here, it’s happen<strong>in</strong>g now.<br />

If you’ve found <strong>the</strong>se examples and <strong>the</strong> ideas beh<strong>in</strong>d <strong>the</strong>m <strong>in</strong>trigu<strong>in</strong>g, let us know. We are work<strong>in</strong>g with<br />

organisations with such questions as:<br />

• How could your organisation go beyond improv<strong>in</strong>g efficiency to start to design with ecology<br />

<strong>in</strong> m<strong>in</strong>d – to elim<strong>in</strong>ate waste, ensure emissions are food for nature or at least benign, and<br />

preferentially use renewable energy?<br />

• If you were to recast your bus<strong>in</strong>ess as one that provides services <strong>in</strong> closed-loop systems ra<strong>the</strong>r<br />

than a provider of products, what would that look like? What would <strong>the</strong> costs and benefits<br />

be? What would be <strong>the</strong> process for explor<strong>in</strong>g this with some seriousness and who should be<br />

<strong>in</strong>volved?<br />

• How could you use your good <strong>in</strong>tentions, commitments and demonstrable progress as a basis<br />

for conversations and build<strong>in</strong>g trust with key stakeholders?<br />

For an <strong>in</strong>creas<strong>in</strong>g number of us – whe<strong>the</strong>r from <strong>the</strong> private, public or not-for-profit sector,<br />

mak<strong>in</strong>g products or offer<strong>in</strong>g services – <strong>in</strong>telligent bus<strong>in</strong>ess growth that deco<strong>up</strong>les consumption as<br />

we know it from economic activity is <strong>the</strong> <strong>in</strong>escapable challenge – and opportunity – of our time.<br />

As well as consult<strong>in</strong>g with organisations on strategy and change, we’re offer<strong>in</strong>g <strong>in</strong>tensive twoday<br />

executive workshops or simply <strong>the</strong> opportunity to jo<strong>in</strong> a community of <strong>in</strong>terested organisations<br />

who want to learn from each o<strong>the</strong>r.<br />

Participate <strong>in</strong> one of our senior executive workshops... <strong>Ashridge</strong> InterfaceRAISE is offer<strong>in</strong>g a<br />

series of <strong>in</strong>troductory two-day workshops employ<strong>in</strong>g an action-oriented, strategic approach to<br />

becom<strong>in</strong>g susta<strong>in</strong>able <strong>in</strong> bus<strong>in</strong>ess. For more <strong>in</strong>formation on forthcom<strong>in</strong>g programmes visit:<br />

www.ashridge.org.uk/bos<br />

Or jo<strong>in</strong> a community of practice… Toge<strong>the</strong>r we’ll explore approaches to susta<strong>in</strong>able<br />

bus<strong>in</strong>ess practice and look to identify those that offer <strong>the</strong> greatest chance of success. Br<strong>in</strong>g<strong>in</strong>g<br />

<strong>Ashridge</strong>’s expertise <strong>in</strong> <strong>in</strong>quiry-based culture change and strategy, and experience <strong>in</strong> susta<strong>in</strong>ability<br />

and corporate responsibility, we’ll use an action research approach to share learn<strong>in</strong>g and<br />

collaboratively develop a body of evidence that ultimately could be published. Contact Adam<br />

Faruk, email: adam.faruk@ashridge.org.uk, if you’d like to become <strong>in</strong>volved.<br />

* See for example <strong>the</strong> Globescan Survey of Susta<strong>in</strong>ability Experts 2006 www.globescan.com/sose_overview.htm<br />

† See www.<strong>in</strong>terfacesusta<strong>in</strong>ability.com/metrics for more <strong>in</strong>formation.

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