NRP Portugal

MeasureDescriptionCurrentstatus: inpreparation/ in progressExpected results until2010NotesTransparencyWebsiteCreation of a website where citizen can select any information about NHS services.In progress –Transparencywebsite pilotlaunched in07/2008. Finalversion launched byDec 2008Results/Impacts a) To publicallyprovide information to the populationabout NHS hospital performance; b) Togenerate public confidence about NHShospitals c) To reduce the informationasymmetry between the Administrationand citizens: d) To stimulateappropriate use of health servicesthrough better management of theindividual expectations of patientsabout the results of the care provided(pedagogy); e) To compare theperformance of suppliers (to identifybest practices); f) To disseminate andcontribute to the implementation of therights established in the “Charter of theright of access to health care forNational Health Service users”.Medicalprescriptions forsufferers of chronicillnessesDevelopment of an electronic platform for prescription requests for sufferers of chronic or long durationillnesses on the NHS, saving patients the need to attend Health Centres.In development tobe launched withthe 2nd phase of thee-AgendaResults/Impacts a) Speeding up theprocess for renewing prescription bythe chronically ill; b) Convenience andease of applications by citizens; c)Central monitoring of perceived qualityDevelopment ofShared Services inHealthDevelopment of a shared services platform for health institutions in Portugal, prioritising the areas ofAccounting, Financial Management, Human Resources Management and Procurement and Logistics,specifying a strategy of improving system efficiency.In progressTo generate savings of 95 million Euroat the level of NHS institutions, as aconsequence of the respectivemembership of the Shared ServicesPlatform through SUCH8