Chapter 12 Approval of Foreign AOC Holders

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL12.4 CAAV PRE-APPLICATION CONSIDERATIONSA. The foreign AOC holders will may makeoriginal contact with the CAAV—• 1003A: Public Assistance-Certification1) Directly, using their management personnel; or2) Through an agent.B. Regardless of the method of contact, the CAAV personnel contacted will, on this original contact,provide a copy of —1) VAR Part 23;2) AC 23-0013) Pre-application Statement of Intent; and4) Formal application checklist for foreignAOC holders.• Determine whether the airline holds orhas made application for thenecessary Vietnam economicauthority.• Advise that no application will beaccepted for evaluation without thateconomic authority in force.C. The CAAV will also invite managementrepresentatives to their Hanoi offices for a first-hand briefing.D. If a representative from their managementelects to attend a briefing, the contents of thebriefing will include—• 1154A: Conduct Pre-Application Meeting• 1004A: Internal Support-Certification1) A presentation/questions of the highlights of Part 21;2) A presentation/questions of the highlights of AC 21-001;3) A copy of the Part 21 Conformance Checklist;4) A copy of AC 00-005 regarding completion of the checklist5) A discussion of the forms that must be provided; and6) The approximate timelines that should be expected.7) A request for the submission of a PASI8) Advise the representative that their CAA should be advised that the Vietnam CAAV will becontacting them forE. If the foreign AOC holder files a realistic PASI, the CAAV manager accepting the PASI willrequire the Data Quality Coordinator to insert a new foreign AOC organization identifier in theCASORT-Action database.12.5 INITIAL APPLICATION REVIEW CONSIDERATIONS12.5.1 APPLICANT SUBMISSION OF PACKAGEThe CAAV person accepting the applicationpackage must have the airline representative waituntil completing —1) A check for package for a copy of theVietnam economic authority issued to theairline;• 1155: Initial Acceptance Evaluations• Determine whether the airline holdsVietnam economic authority.• If not, immediately return the entireapplication package to the airlinerepresentative.Copyright 2001-2010 AVSOG Inc.12-3Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY2) A review of the application package, using the formal application checklist, to determine thatall required documents have been submitted in the package.Packages with that do not have all required documents shall be returned to the representative.3) The issue or sign a receipt for the application package and provide it to the representative.The airline representative may be now be released.12.5.2 PREPARATIONS FOR EVALUATIONA. CAAV Management will assign a CPC andevaluation team for the processing of theapplication.B. The assigned CPC should ensure that the DataQuality Coordinator inserts the new projectnumber to support this evaluation.• 1154: Conduct Certification-Related Meeting• 1004A: Internal Support-CertificationThe assignment of the project number will be inaccordance with CASORT Database InstructionsManual procedures.12.6 DOCUMENT CONFORMANCE CONSIDERATIONS12.6.1 AIR OPERATOR CERTIFICATE & OPERATIONS SPECIFICATIONSA. Review the AOC and operations specificationscontents for minimum compliance with ICAOAnnex 6 Standards.• This information can be contained on more thanone document.B. Any other approvals by the State of theOperator should be review to determine thatthey will not Aircraft Registration12.6.2 AIRCRAFT TO BE OPERATED12.6.2.1 Certificates of Registration• 2260A: Eval Foreign AOC Approvals• 3260A: Eval Foreign AOC Approvals• 4260A: Eval Foreign AOC ApprovalsThe Action numbers presented in groups in thischapter, as in this box, are for convenience. Itis usually not necessary for more than 1 inspectorto conduct the evaluation action.A. Review the submitted certificates of registrationto establish the State of Registry.B. Ensure that the airworthiness responsibilities ofthe States involved are understood andacceptable.• 2260I:Eval Foreign AOC Flight Crew Documents• 3260I:Eval Foreign AOC State of Registry Approvals• 4260I:Eval Foreign AOC State of Registry ApprovalsC. If the State of the Operator is not the State of Registry, it may be necessary to contact the Stateof Registry to determine the applicable airworthiness requirements and documents.12.6.2.2 Aircraft Insurance RequirementsA. Review aircraft insurance the insurancedocuments for applicability to the aircraft to beoperated and validity throughout the operation.B. Determine that all aircraft are covered by thisinsurance and any lessors are also named.• 2260H: Eval Foreign AOC Aircraft Insurance• 3260H: Eval Foreign AOC Aircraft Insurance• 4260H: Eval Foreign AOC Aircraft InsuranceRevision 02: 31AUG201012-4 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL12.6.2.3 Aircraft Leasing ArrangementsA. Review ownership and leasing arraignmentsfor all aircraft.B. Ensure that the responsibilities formaintenance and operational control areacceptable.• 2260G: Eval Foreign AOC Aircraft Leases• 3260G: Eval Foreign AOC Aircraft Leases• 4260G: Eval Foreign AOC Aircraft Leases• Wet lease operations on behalf of this foreign AOC holder by other operators that do not hold Vietnamauthority will not be authorized.12.6.2.4 Aircraft Maintenance in VietnamA. Review the provisions for aircraft maintenanceof the aircraft while in Vietnam.B. Determine what maintenance is authorizedshould a maintenance release be required todepart from Vietnam.• 3260K:Eval Foreign AOC MaintenanceArrangements• 4260K:Eval Foreign AOC MaintenanceArrangementsC. Review the contract with the Vietnam AMO for adequacy.D. Determine the individuals that are authorized by the State of Registry to issue a maintenancerelease.12.6.2.5 Minimum Equipment ListA. Review the approval pages for the applicableMELs.B. Determine that all aircraft to be operated haveapproved MELs.• 2260J: Eval Foreign AOC MEL Approvals• 3260J: Eval Foreign AOC MEL Approvals• 4260J: Eval Foreign AOC MEL Approvals12.6.3 SECURITY PROGRAM & ARRANGEMENTSA. Coordinate the review of the Aircraft Operator Security Program with security inspector.B. Determine that the security program and local arrangements are acceptable to the CAAV.12.6.4 GROUND HANDLING ARRANGEMENTSA. Review the contracts and provisions for ground handling while in Vietnam.B. Determine that there is adequate coverage of—1) Passenger ticketing and boarding;2) Baggage and cargo loading;3) Fueling;• 2260F: Eval Foreign AOC Ground Handling• 3260F: Eval Foreign AOC Ground Handling• 4260F: Eval Foreign AOC Ground Handling4) Servicing;5) Mass and balance computations.C. Determine that there are acceptable provisions for ensuring that copies of the following recordsare kept with an agent in Vietnam regarding the departure of the aircraft—1) Operational flight plan;2) Weather and NOTAMs pertinent to flight;• 2260L: Eval Foreign AOC Trip Records Retention3) Loading and performance document(s);4) Maintenance release and aircraft technical log pertinent to the specific flight.Copyright 2001-2010 AVSOG Inc.12-5Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY12.7 DETERMINATION OF CAA FUNCTIONALITYA. Review CAAV files to determine if the CAAV has—1) Recently (within1 year) made andetermination of the functionally of the Stateof the Operator CAA;If the answer is “YES” to these three questions,further determination is not necessary.2) Not had significant findings on operatorsfrom that State of the Operator CAA; and3) Resolved safety issues through coordination with that CAA.B. Review USOAP audit report and action plan forthe State of Operator CAA.• Determine if there are any ICAO significantfindings.The ICAO guidance recommends that automaticapprovals not be given for safety oversight systemsdelegated to industry.C. Determine if the CAA has entered this operator into the international register of AOC holders.D. Review the supplement to Annex 6, Part 1, for the State of the Operator position regardingdifferences to the SARPsE. Contact the CAA to request confirmation of theAOC and other approvals given to thisoperator.• Determine if their answers corroborate thedocumentation provided by the operator.• 2260E: Eval Foreign AOC-CAA Functionality• 3260E: Eval Foreign AOC-CAA Functionality• 4260E: Eval Foreign AOC-CAA FunctionalityF. Discuss the maintenance arrangements if the State of the Operator is not the State of Registry.• Contact the State of Registry and discuss the maintenance arrangements.• Are the State or the Operator and the State of Registry CAAs.G. Make a preliminary decision regarding the Stateof the Operator CAA safety oversight posture(active, balance or passive).Advise the CAAV-FSSD manager in writing if theCAA appears to be passive regarding oversight.12.8 DETERMINATION OF FOREIGN AOC HOLDER COMPLIANCE POSTUREA. General impressions of the compliance posture of an airline can be determined throughout thisprocess—• Was the airline management engaged from thepre-application period?• Was the subsequent application timely andcomplete?• 2260B: Eval Foreign AOC Conformance Posture• 3260B: Eval Foreign AOC Conformance Posture• 4260B: Eval Foreign AOC Conformance Posture• Has the airline management been accessible to answer CAAV questions during the process?• Were the local arrangements sufficient in detail to understand the arrangements?B. Recent published determinations by other CAA should also be considered.• Check the EASA website for the list of operators that appear on their blacklist.Revision 02: 31AUG201012-6 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYC. International audits can be accepted (such asthe IATA-IOSA audits) as evidence that theoperator has achieved a minimum level ofcompliance with international standards.AOC CERTIFICATION ANDADMINISTRATION MANUAL• 2260C: Eval Foreign AOC Compliance Audit• 3260C: Eval Foreign AOC Compliance Audit• 4260C: Eval Foreign AOC Compliance Audit• These audits may be acceptable the CAAV as additional supporting information regarding operatorcompliance.• But the results of such an audit should not be theonly source of information for the determination ofan approval for a foreign operator, as the auditmay not evaluate those conditions inherentlyrelated to the State of the Operator’s ongoingoversight responsibilitiesA successful comprehensive audit combinedwith a determination that their CAA is not passivewould be adequate for this determination.D. The evaluation team should conduct an on-site visit to the foreign AOC holder’s operations andmaintenance bases if the—1) State of the Operator has been determined to be “passive” safety oversight; or2) General impression regarding the airline management and application package has beenquestionable.E. A preliminary negative decision will be reported to the CAAV-FSSD manager for subsequentdiscussion.12.9 ON-SITE VISIT AT OPERATOR’S BASEA. If the on-site visit to the operator’s operationsand maintenance bases is requirement, at leastone airworthiness and one operations inspectorwill compose the team.• 2604K: Inspect Foreign AOC Primary Base• 3603K: Inspect Foreign AOC Primary Base• 4603K: Inspect Foreign AOC Primary BaseB. Advise the foreign AOC holder’s management of the intent to conduct the visit and that there willbe two full days of visit.C. Schedule the specific dates, ensuring that the operator will provide a guide for each inspectorduring the 2 full days on-site.D. Advise the State of the Operator CAA of the intent and plan to visit with the CAA offices for ashort in-briefing.• Invite them to accompany the team during thevisit.• Volunteer (during the in-briefing) to provide anout-brief.E. Conduct the on-site visit (not inspection) on anneutral basis.• This visit is not an evaluation of the adequacy of theCAA.• It should be directed at the apparent adequacy ofbasic airline operations and airworthinessconformance.• Ask to see selected elements from the job aid for such a visit.• Let the questions (and the absence or presence of their examples) be their cue.F. If the determination is that the airline does not have adequate provisions for the scope of theiroperations or maintenance, advise the CAAV-FSSD manager shortly after the determination ismade.Copyright 2001-2010 AVSOG Inc.12-7Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY12.10 DECISION REGARDING FOREIGN AOC HOLDERA. The CAAV management will make the final decision regarding the grant of operationsspecifications to the foreign AOC holder applicant.B. If the decision is positive, the team will complete the necessary administrative tasks to issue theoperations specifications.C. If the decision is negative, a formal letter of that decision will be conveyed to the foreign AOCholder—1) Stating the basis for the decision; and2) Inviting the operator to reapply when theissues for that decision are resolved.The project may be left open for 30 days to providethe operator with time to resolve theissues.12.11 FINAL CAAV ADMINISTRATION ACTIONS12.11.1 EVALUATION TEAM MEETINGA. The CPC will conduct a meeting with theevaluation team to ensure that this evaluationproject has been completed properly.• 1154: Conduct Certification-Related Meeting• 1004A: Internal Support-CertificationB. This meeting will include a review, for this project number, of the Completed CertificationSummary Report.C. The team will ensure that each inspector’s participation in the project has been properlyrecorded, including correct dates.12.11.2 COMPLETE ADMINISTRATIVE TASKS12.11.2.1 Update CASORT Organisation Information & ApprovalsA. The team will ensure that the CASORT-ORGdatabase files relative to the operator’sorganisation approvals are updated to reflectthe approvals to be given.• 1016C: Organisation Data EntriesB. A copy of the ORG (Comprehensive) Report will be printed and placed in the hard-copy workingfile.to12.11.2.2 Advise the Operator ManagementA. Advise the operator management of the intent to issue the operations specifications.B. Schedule a time for the signature of their management representative.12.11.3 SCHEDULE THE RAMP INSPECTIONSA. Determine when the operator plans to operatethe first flights into Vietnam.• Emphasize to the operator’s management theneed to arrange prior coordination for CAAVinspectors to meet the first flight.The CAAV-FSSD will use the initial ramp inspectionsto confirm that no safety issues surfacewhen the Foreign AOC holder conducts his firstflights in Vietnam.B. Determine which inspectors can be available for to perform the initial ramp inspections on thatdate.Revision 02: 31AUG201012-8 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL12.11.4 PREPARE & COORDINATE OPERATIONS SPECIFICATIONSA. The standard foreign AOC operations• 1158G: Prepare Operations Specificationsspecifications will be compiled to show theappropriate information and approvals that areincluded.B. The standard operations specifications are subject to amendment throughout the designatedvalidity period of 12 or less, depending on the validity period specified in the State of theOperator ops specs.C. The CAAV may, at any time, exercise the optionto include additional authorizations, conditionsand limitations for elements not listed in theoperator’s AOC and its associated operationsspecifications, but considered necessary forcompatible operations within Vietnam.The CAAV may not issue authorizations, conditionsand limitations that conflict with the AOCand the operations specifications issued by theState of the Operator.• These authorizations, conditions and limitations may provide more detailed information and mayaddress unique and special requirements associated with the airspace of the Vietnam.D. At the present time, the proper methodology is to digitally print the CASORT-ORG(Comprehensive) standard report in MS Excel, then—1) Copy the “active” rows of information from the ORG report; and2) Paste them under the appropriate paragraphs in the current MS Word operationsspecifications templateE. A print-out of the Foreign AOC operations specifications shall be circulated for CAAV-FSSD andoperator signatures.F. The CAAV-FSSD copy of the signed print-out of the Foreign AOC operations specification pagesshall be inserted in the—1) Foreign AOC Holders’ Working binder; and2) Completed evaluation file for this project.G. A digital copy of the current operations specifications will be inserted in the electronic folder forthis evaluation project.12.12 ISSUE THE OPERATIONS SPECIFICATIONS12.12.1 ADVISE DIRECTOR-GENERALA. To ensure conformance with the terms and any conditions of the Foreign AOC OperationsSpecifications, the applicant cannot begin operations until a copy of the signed document isreceived.B. This letter, the applicant ’ s copy of the AOC and the Completed Certification Report will beforwarded through the CAAV-FSSD Manager to the Director-General ’ s office.12.12.2 PRESENT THE OPERATIONS SPECIFICATIONSA. A private meeting will be held with theapplicant’s management personnel to obtaintheir signatures on the operationsspecifications.• 1160B: Initial Issue Operations SpecificationsCopyright 2001-2010 AVSOG Inc.12-9Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITYB. The presentation of the Foreign AOC opspecs will normally not be conducted as a formaloccasion.• But a press release is recommended.12.13 PERFORM THE INITIAL RAMP INSPECTIONSA. The first flight by the foreign AOC holder into Vietnam will be subject to a full ramp inspectionprocess.B. The CAAV-FSSD will normally assign at least 2 inspectors to the initial ramp inspection toensure full coverage of the inspection elements.12.14 CPC FINAL ACTIONSA. When all previously discussed tasks have beencompleted, the CPC will enter the finalCASORT Action record showing this project asC=Completed.• 1150J1: Original: Foreign AOC Holder OperationsB. The CPC will advise the Data Quality Coordinator to move the project number from the “active”to the “inactive” project number list.12.15 FINISH THE COMPLETED CERTIFICATION REPORT12.15.1 ARRANGE & PRINT CASORT REPORTA. From the CASORT standard reports, select the Completed Certification Report Summary.B. Complete the header information before generating the report—1) Enter a title for the generated report, suchas “FOREIGN AOC EVALUATION:ANYWHERE AIRLINES (COUNTRY);”Letters should be all capitalized for emphasis.2) Check the box to have the description of the report purpose provided in the header; and3) Select the option to have the report generated in MS Excel.C. After the report is generated, take the time to move the Excel rows so that events that happenedon the same day (such as the last day) are presented in the sequence that they actually occur.This will make it easier to auditors to understand the report.• Arrange the rows so the Action numberdescriptions “tell the story” of the evaluationprocess.• Rearranging the actions for a specific day betterpresents the CAAV-CAAV-FSSD actions on thatday.• Normally CASORT reports provide the records of asingle day sorted in the sequence of the time theywere actually entered.• This may not coincide with the actual sequence ofevents that occurred.D. Print a hard-copy of the report for inclusion in the Completed AOC Certification binder.E. Print a PDF digital copy of inclusion in the electronic folder for this certification.12.15.2 FINALIZE THE HARD-COPY REPORT OF COMPLETED CERTIFICATIONA. The Completed Foreign AOC holder Evaluation file should arranged in the following manner—Revision 02: 31AUG201012-10 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL1) Cover Page including—(a) Organisation name;(b) Organisation number; and(c) Phrase: “Foreign AOC Holder Evaluation.”2) Tab A: Copy of Foreign AOC Operations Specification Issued3) Tab B: Final copy of the CASORT Completed Certification Report4) Tab C: Copy of the revised CASORT-organisation (Comprehensive) Report at thecompletion of certification.5) Tab D: Completed Checklist for foreign AOC holder evaluation.12.15.3 CAAV-FSSD MANAGER REVIEWA. The file containing the Completed AOC Certification binder for this project will be circulatedamong the assigned inspectorsB. The final review will be made at the CAAV-FSSD Manager level.12.15.4 FINAL FILE LOCATIONA. The contents of the report of the Completed Foreign AOC Holder Evaluation will be scanned andupload to the CASORT-Documents Control database.B. The hard copy file will then be placed in a secure file area maintained by personnel assigned tothe CAAV-FSSD Manager.12.16 RENEWAL OF FOREIGN AOC HOLDER OPERATIONS SPECIFICATIONS12.16.1 CHANGES TO THE DOCUMENTS SUBMITTED WITH THE APPLICATIONDuring the validity period of the operations specifications, the operator is expected to monitor anychanges that occur to documents or arrangements submitted with the original application andprovide any revisions to the CAAV.12.16.2 CAAV-OPERATOR ON-GOING RELATIONSHIPSThe CAAV will be conducting inspections of the operator during the validity period of the operationsspecifications.• The operator is expected to facilitate those inspections and access of the CAAV inspectors to theoperator’s aircraft, records and facilities.• The operator is expected to make corrections of any findings provided by the CAAV and advise whenthose corrections are implemented.• The operator understands that the CAAV will be providing any findings of more than a minor nature tothe State of the Operator’s CAA.• The operator understands that repetitive findings of a major or significant nature will be a basis forsuspension of the operations specifications.12.16.3 APPLICATION FOR RENEWALA. The applicant is expected to track the validity of their documentation for operations in Vietnamand make application for renewal at least 15 days prior to the expiration date.B. The applicant must provide the formal application checklist and indicate those elements thathave changed since the original application.Copyright 2001-2010 AVSOG Inc.12-11Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITYC. Any documents required on the original application which have changed must be submitted withthe applications.12.16.4 PROCESSING THE RENEWALA. The processing of the renewal will follow thesequence outlined in previously in this chapter.• 1150J2: Renewal: Foreign AOC Holder OperationsB. The CAA functionality and Operator compliance determinations are not necessary if the ongoingrelationship goals have been metC. The only required formal CAAV hard-copy records of the renewal will be copies of the1) Endorsed formal application checklist; and2) Reissued operations specifications.Upload digital copies of these documents tothe CASORT-Document Control database.• Enter CASORT-Action entries for the renewal event,and• Update CASORT-ORG information for this operator.The Remainder Of This Page Intentionally Left BlankRevision 02: 31AUG201012-12 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUALAPPENDIX 12-AJob Aid FO-006: Foreign AOC Holder Application EvaluationDate Control #Action #InspectorLocationDestinationAction TakenRecord ID#Org IdentifierProject#Aircraft MMSAircraft Reg#Maint Rep PIC #Mgmt RepOther PEL#• Use this checklist to ensure proper completion of foreign AOC holder evaluation.YES NO NS NA 1 PREAPPLICATION DOCUMENTS & BRIEFING1.11.2Did the foreign AOC holder contact with the CAAV prior to submissionof an application to operate into Vietnam?Has the foreign AOC holder applied to the Vietnam governmentfor economic authority to operate into Vietnam aerodromes?1.3 Was the foreign AOC holder provided a copy of VAR Part 23?1.4 Was the foreign AOC holder provided a copy of AC 23-001?1.5Was the foreign AOC holder provided the application documents?1.6 Was the foreign AOC holder afforded a briefing by the CAAV?1.7Was the foreign AOC holder organization identifier assignedand inserted into the CASORT-Action database?YES NO NS NA 2 FORMAL APPLICATION DOCUMENTS2.1A Certification Project Coordinator (CPC) and supporting teammembers have been assigned?2.2 A CASORT-Action project tracking number has been generated?2.32.4Did the foreign AOC holder provide an acceptable copy of anapplication checklist to the CAAV?Has the AOC holder provided all other document the CAAV considerednecessary to ensure that the intended operations willbe conducted safely?YES NO NS NA 3 Vietnam ECONOMIC AUTHORITY3.13.2Has the foreign AOC holder been granted economic authorityfor operations into Vietnam aerodromes?Is there a bi-lateral air services agreement (or equivalentarrangement) between Vietnam and State of Operator?Copyright 2001-2010 AVSOG Inc.12-13Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY3.3The proposed operations are 3rd and 4th freedom operations(or acceptable 5th freedom) and do not involve cabotage?YES NO NS NA 4 STATE OF OPERATOR APPROVAL DOCUMENTS4.14.24.3Did the AOC holder provide an acceptable copy of a valid airoperator certificate issued by the State of the Operator?Did the AOC holder provide an acceptable copy of any equivalentoperations specifications issued by the State of the Operator(or other supporting method of approvals)?Did the AOC holder provide a acceptable copy of the licence orauthorisation granted by the State of the Operator allowingcommercial air transport to and from Vietnam?YES NO NS NA 5 AOC HOLDER AIRCRAFT TO BE OPERATED5.15.25.35.45.5Did the AOC holder provide an acceptable representative copyof each Certificate of Registration issued the State of Registryfor the aircraft proposed to be operated in Vietnam?Did the AOC holder provide an acceptable copies of insurancecertificates for all aircraft that are to be operated in Vietnam.Did the AOC holder provide acceptable copies of lease agreementsfor the aircraft?Did the AOC holder provide an acceptable copy of a documentidentifying the maintenance that are required to be carried outfor aircraft while they are operated in Vietnam?Did the AOC holder provide an acceptable copy of the approvalpage for a Minimum Equipment List approved by the State ofthe Operator for each aircraft type to be operated in Vietnam?YES NO NS NA 6 SECURITY PROGRAM6.16.2Did the AOC holder provide an Aircraft Operator Security programmethat was acceptable to the CAAV?Was this security program coordinated with all applicable personsin the CAAV?YES NO NS NA 7 LOCAL ARRANGEMENTS7.17.27.37.4Did the AOC holder provide an acceptable copy of the maintenancecontract between the air operator and the AMO approvedby the State of Registry to conduct the maintenance while inVietnam?Did the AOC holder provide an acceptable copy of the arrangementsfor ground handling in Vietnam?Did the AOC holder provide an acceptable copy of the arrangementsfor security in Vietnam?Did the AOC holder provide an acceptable copy of the arrangementsfor aircraft loading provisions and computations in Vietnam?YES NO NS NA 8 OPERATIONAL CONSIDERATIONS8.1Were the provisions for availability of the operational flight planand computations for departing flight acceptable?Revision 02: 31AUG201012-14 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL8.28.38.4Were the provisions for availability of the weather and notamsfor departing flight acceptable?Were the provisions for availability of the load and performancemanifest and computations for departing flight acceptable?Were the provisions for availability of the current maintenancerelease and aircraft technical log for departing flight acceptable?YES NO NS NA 9 OPERATOR COMPLIANCE STATUS9.19.29.39.49.5Was the application package provided by the AOC holder foundto meet the requirements of the CAAV?Does the operator appear on the international registry of AOCholders maintained by the ICAO?Did the CAAV determine that this AOC holder does NOT appearon the EASA Blacklist?Does the AOC holder have evidence of an successful IOSA audit(or equivalent successful assessment)?Did the CAAV base visit with the AOC holder confirm the generalcompliance with international standards?YES NO NS NA 10 STATE OF OPERATOR FUNCTIONALITY10.110.210.310.410.510.6Was the State of the Operator accommodating and responsiveto CAAV requests for information?Are the State of the Operator regulations regarding AOC operationsparallel to or more restrictive than Annex 6 SARPS?Are the State of the Operator AOC and operations specificationsparallel to or more restrictive than specified in Annex 6?Does the State of the Operator have a functional assessment /action plan from the ICAO USOAP audit?Is the State of Registry aware of the proposed operations toVietnam?Were the State of Registry and State of Operator maintenancearrangements adequate to ensure aircraft airworthiness foroperations in Vietnam?YES NO NS NA 11 CAAV APPROVAL ACTIONS11.111.211.311.411.5All CAAV requirements for grant of foreign operator operatingpermissions have been met?CAAV management accepted the CPC recommendation forgrant of the foreign operator operating permissions?CAAV Foreign Operator Operating Permissions were granted tothis AOC holder?The initial ramp inspection assignments have been made forfirst flights of this foreign AOC holder into Vietnam?The CASORT-Action project number for this process has beenclosed and a “Completed Certification Project Summary” reportgenerated?Copyright 2001-2010 AVSOG Inc.12-15Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY11.6This completed checklist with a copy of the summary projectreport and granted operating permissions has been scannedinto the CASORT-Documents database?INSPECTORSIGNATUREORG REPSIGNATUREEnd of AppendixRevision 02: 31AUG201012-16 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUALAPPENDIX 12-BJob Aid FO-007: Foreign AOC Operator On-Site VisitDate Control #Action #InspectorLocationDestinationAction TakenRecord ID#Org IdentifierProject#Aircraft MMSAircraft Reg#Maint Rep PIC #Mgmt RepOther PEL#• Use this checklist as necessary to gain a level of confidence for the operator’s compliance status.• There is no minimum number of questions that must be completed.1 STAFFING & ORGANISATION1.1 Management structure1.2 Operations department staffing1.3 Traffic and loading staff1.4 Systems for provision of information2 BASE FACILITIES2.1 Adequacy of office services2.2 Accommodation2.3 Operations library2.4 Legislation and AIS information2.5 Flying staff instructions2.6 Aircraft technical library2.7 Navigation logs/records2.8 Pilot’s flight briefs2.9 Voyage reports2.10 Passenger and cargo handling procedures2.11 Passenger and cargo handling equipment3 SAFETY PROGRAMME3.1 Flight data analysis programme3.2 Accident Prevention and Flight Safety Programme3.3 Safeguards to protect source of dataCopyright 2001-2010 AVSOG Inc.12-17Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY3.4 Programme is non-punitive4 AIRCRAFT EQUIPMENT4.1 Normal equipment4.2 Emergency equipment4.3 Internal and external markings/notices4.4 Checklists4.5 Radio/radar navigation equipment4.6 Automatic systems (auto-land, etc.)5 OPERATIONS MANUAL5.1 Purpose and scope of manuals5.2 List of manuals comprising operations manual5.3 Manuals to be carried on aircraft5.4 Responsibility for manual content5.5 Responsibility for manual amendment5.6 Distribution of manuals and amendments6 MANAGEMENT ORGANISATION6.1 Safety Manager6.2 Operations manager — duties and responsibilities6.3 Technical manager — duties and responsibilities6.4 Chief pilot — duties and responsibilities6.5 Training captains — duties and responsibilities6.6 Flying hours for management personnel7 CREW TO BE CARRIED7.1 Composition of crew7.2 Minimum flight crew7.3 Minimum number of cabin crew members7.4 Carriage of navigator7.5 Carriage of flight engineer7.6 Crew licences8 DUTIES OF FLIGHT CREW & OTHER OPERATING STAFF8.1 Designation of pilot-in-command8.2 Authority of pilot-in-command8.3 Duties of crew members8.4 Briefing of passengers8.5 Necessity of pilots to remain at controlsRevision 02: 31AUG201012-18 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL8.6 Co-pilot handling of the aircraft8.7 Refuelling duties/responsibilities8.8 Loading by flight crew9 FLIGHT DECK MANAGEMENT9.1 Preflight action by pilot-in-command9.2 Succession to command9.3 Normal duties9.4 Flight crew — division of IMC duties9.5 Flight crew — procedures in event of incapacitation9.6 Flight crew — acknowledgement of calls during take- off and landing9.7 Flight crew — querying of deviations from flight plan9.8 Flight crew — briefing before take-off and landing9.9 Flight crew — consumption of alcohol9.10 Flight crew — wearing of harness for take-off and landing9.11 Flight crew — simulation of emergencies not permitted when carryingpassengers9.12 Operation of radio in aircraft9.13 Radio checking procedure9.14 Altimeter checking procedure9.15 Operation of flight data recorder9.16 Emergency evacuation procedures9.17 Procedures in event of pressurization failure10 FLIGHT TIME LIMITATIONS10.1 Definitions of:10.2 Flight time10.3 Duty period10.4 Flying duty period10.5 Split duty10.6 Positioning10.7 Standby duty10.8 Rest period10.9 Time off10.10 Day10.11 Local day/night10.12 Local timeCopyright 2001-2010 AVSOG Inc.12-19Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY10.13 Requirement of scheme to regulate flight times10.14 Maximum duty period — two pilot crew — aeroplane10.15 Maximum duty period — single pilot crew — aeroplane10.16 Maximum duty period — two pilot crew — helicopter10.17 Maximum duty period — single pilot crew — helicopter10.18 Particular cases:10.19 Extension of duty period by inflight relief10.20 Split duty10.21 Positioning (dead-heading)10.22 Standby duty10.23 Traveling time10.24 Pilot-in-command’s discretion to extend flying duty10.25 period10.26 Minimum rest periods10.27 Pilot-in-command’s discretion to reduce rest period10.28 Cumulative duty and flying hours:10.29 Maximum weekly duty hours10.30 Maximum monthly duty hours10.31 Maximum monthly flying hours10.32 Maximum annual flying hours10.33 Duty cycles and time-off duty:10.34 Normal duty cycle10.35 Short breaks away from base10.36 Time off at base10.37 Records to be maintained for each crew member10.38 Scheme for regulation of flight times for cabin crew members10.39 Responsibilities of all crew members11 ADMINISTRATION11.1 General requirement for AOC11.2 Application for AOC11.3 Requirement for air transport licence11.4 Form of certificate11.5 Renewal of certificate11.6 Variation of certificate11.7 Revocation of certificateRevision 02: 31AUG201012-20 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL11.8 Exits and break-in markings11.9 Drunkenness in aircraft11.10 Smoking in aircraft11.11 Imperiling safety of aircraft11.12 Stowaways11.13 Carriage of livestock11.14 Carriage of dangerous goods11.15 Carriage of weapons of war11.16 Carriage of unauthorised persons11.17 Vehicle ferry operations11.18 Provision of navigational flight-plan forms11.19 Provision of pilot-in-command’s brief11.20 Provision of operations library11.21 Filing air miss reports11.22 Filing flight safety/incident reports11.23 Allowable deficiencies11.24 Use of flight plans11.25 Use of technical log11.26 Method of deferring defects approved by Airworthiness division11.27 Carriage of CAA inspectors12 STANDARD & EMERGENCY CHECKLISTS12.1 Drills and checks to be listed in full in the operations manual12.2 Checks required prior to take-off12.3 Checks required prior to landing12.4 Checking/setting V ref12.5 Check of safety altitude before descent12.6 Emergency drill — items to be covered12.7 Checklists for two pilot crews12.8 Checklist for flight engineers12.9 Checklist for single pilot crews12.10 Instruction that checklist must be used12.11 Requirement for cabin crew members to be issued with individualcopies of emergency evacuation drills13 FUEL FLIGHT PLANNING & RECORDS13.1 Flight planning formulaCopyright 2001-2010 AVSOG Inc.12-21Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY13.2 Island reserve13.3 Rules for replanning in flight13.4 Effect on fuel consumption of use of ancillary equipment13.5 Effect on fuel consumption of engine or system failures13.6 Fuel consumption records in flight (every hour)13.7 Records of uplift and fuel states13.8 Retention of fuel records:13.9 Technical logs13.10 In-flight records13.11 Retention of fuel records on navigation logs13.12 Refuelling with passengers on board — special instructions13.13 Fumes in aircraft13.14 Jettisoning fuel — special precautions14 ROUTE OPERATING INFORMATION14.1 Company policy on:14.2 Flights on and off airways14.3 Nomination of alternate aerodromes (heliports)14.4 Operation of VFR flights14.5 Cancellation of IFR flight plans14.6 Details of AOC area of operations14.7 Details of navigation area restrictions14.8 Details of radio area restrictions14.9 Definition of public transport14.10 Flight plan/nav forms — items to be provided for:14.11 to be retained for _____ months14.12 exceptions to above requirement14.13 Use of prepared navigational flight plans14.14 Nav log forms for use by navigators14.15 Radio equipment to be carried14.16 Operation of radio in aircraft14.17 Radio failure procedures14.18 Minimum safe altitudes14.19 Terrain clearance following loss of engine(s)14.20 Minimum aerodrome facilities for approach and landing14.21 Documents to be carried on public transport aircraftRevision 02: 31AUG201012-22 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL14.22 Details of aircraft library and nav bag14.23 Flying staff instructions or notices:14.24 Operational14.25 Technical14.26 Administration14.27 Time limit after issue14.28 Requirement to carry life rafts14.29 Provision and use of oxygen14.30 Briefing of passengers in use of oxygen14.31 Noise abatement procedures14.32 Allowable deficiencies — guidance to pilots-in- command15 AERODROME OPERATING MINIMA15.1 Operating minima to be included for every airfield used regularlyin respect of take-off, landing and visual manoeuvring15.2 Runways NOT to be used to be clearly indicated15.3 Conditions for commencing a flight15.4 Conditions for commencing/continuing an approach15.5 Definitions of:15.6 Decision Height15.7 Approach to landing15.8 Circling approach procedures15.9 RVR, etc.15.10 Minima for pilots-in-command with limited experience on type15.11 Take-off and landing when an RVR reported15.12 Take-off and landing when RVR is reported from more than oneposition on the runway15.13 Instructions concerning landing in shallow fog15.14 Alternate for each intended destination to be specified15.15 General guidance concerning selection of alternate aerodrome15.16 Guidance concerning selection of “return” alternate15.17 Instructions concerning use of return alternate — weather belowlanding minima15.18 Minima for aerodromes without approach aids15.19 Special minima for non-public transport flights15.20 Special rules for aircraft with performance category C, D or E15.21 Calculation of in-flight visibility for manoeuvringCopyright 2001-2010 AVSOG Inc.12-23Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY15.22 Relationship between RVR and DH15.23 Conversion of reported MET visibility to RVR16 PERFORMANCE DATA16.1 Simplified RTOW/landing mass data16.2 Calculation of V NO , V Ne , etc.16.3 Calculation of V1, V 2, and V ref16.4 En-route performance, limitations16.5 Flights over water16.6 Effect on performance of take-off procedures at particular aerodromes16.7 Effect of noise abatement requirements16.8 Abnormal pressurization affecting performance16.9 Definitions of:16.10 Landing distance16.11 Take-off distance16.12 Emergency distance, etc.16.13 Factors arising from runway surface conditions:16.14 Water16.15 Snow and slush16.16 Ice16.17 Grass16.18 Minimum strip width after snow clearance16.19 Cross-wind limitations16.20 Maximum wind velocity — light aircraft16.21 Airworthiness or flight manual approval for above16.22 Flight manual performance figures16.23 Compliance with any special handling instructions not specified inCertificate of Airworthiness or flight manual16.24 Ferry flights with one engine inoperative16.25 Handling techniques — one engine inoperative16.26 Weather and route limitations16.27 Fuel consumption17 TECHNICAL INFORMATION17.1 Airframe leading particulars17.2 Simplified description of systems17.3 System pressuresRevision 02: 31AUG201012-24 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL17.4 Fuel system17.5 Flying controls, etc.17.6 Airframe limitations:17.7 V NO17.8 V NE17.9 V MO/MMO , etc17.10 Engine — basic details17.11 Engine limitations17.12 C-18Certification and Continued Surveillance17.13 Engine handling procedures17.14 Approved types of:17.15 Fuel17.16 Oil17.17 Coolant17.18 Hydraulic fluid17.19 Water/methanol17.20 Anti-icing fluid, etc.17.21 Replenishment of all systems17.22 Refuelling or de-fuelling17.23 Operating instructions — all systems17.24 Electrical17.25 Hydraulic17.26 Brakes17.27 Anti-icing17.28 Oxygen, etc.17.29 Radio equipment — general description17.30 Radio equipment — operating instructions17.31 Operating instructions for:17.32 Auto-pilot17.33 Flight director system17.34 Flight recorder17.35 Special navigation equipment, etc.17.36 Preflight inspection by crew17.37 Abnormal drills:17.38 Invertor failureCopyright 2001-2010 AVSOG Inc.12-25Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY17.39 Flight systems failures, etc.17.40 Aircraft handling techniques:17.41 following loss of engine in turbulence17.42 on slippery surfaces, etc.17.43 Safety precautions (no smoking)17.44 Operation with defective fuel tank17.45 Method of use of oxygen18 OPERATIONS MANUAL & TRAINING MANUAL18.1 Purpose and scope18.2 Responsibility for content18.3 Responsibility for distribution18.4 Responsibility for amendment18.5 Training staff duties and responsibilities18.6 Policy statements covering:18.7 Responsibility for appointment and supervision of training staff18.8 Qualifications of training staff18.9 Use and approval of flight simulators18.10 Administration and recording of crew tests18.11 Employment of pilots and flight engineers on more than one type18.12 Method of simulating engine failure18.13 Method of simulating in-flight conditions18.14 Conversion training18.15 Minimum qualification and experience18.16 Ground technical training18.17 Flight conversion training18.18 Special equipment training18.19 Cabin crew member training18.20 Route qualification18.21 Records of progress18.22 Certification of completion of each stage18.23 Conversion to aircraft commander (captain)18.24 Periodic Crew Tests18.25 Flights on which training may be conducted18.26 Adequacy of training syllabus18.27 Adequacy of check forms/certificate for crew testRevision 02: 31AUG201012-26 Copyright 2001-2010 AVSOG Inc.

VIETNAMCIVIL AVIATION AUTHORITYAOC CERTIFICATION ANDADMINISTRATION MANUAL18.28 Survival tests18.29 Six-month check — pilot-in-command/co-pilot18.30 Line check — pilot-in-command/co-pilot18.31 Rating checks18.32 Instrument approach competence18.33 Pilot-in-command route competence18.34 Flight navigators checks18.35 Flight engineer checks18.36 Pilot-in-command recent type experience18.37 Pilot-in-command aerodrome qualification18.38 Cabin crew member checks18.39 Pilots’ familiarity with flight engineer panel19 TECHNICAL RECORDS19.1 Validity of maintenance certifications19.2 Maintenance release properly executed19.3 Technical logs correctly completed19.4 Fuel, oil and methanol quantities sufficient for flight19.5 Flight times correctly entered:19.6 Technical log19.7 Flight log19.8 Engine log19.9 Propeller (if applicable) log19.10 Defect correction properly covered by signature19.11 Significant defects entered as they occur19.12 Deferred defects log19.13 Recurring defects and any shortage of spares19.14 Records of FDR parameter allocation, conversion equations, periodiccalibration and serviceability/maintenance information19.15 Retention of flight recorders in safe custody pending their disposition20 CREW RECORDS20.1 Records of flying duty, duty and rest periods20.2 Discretionary reports20.3 Records of periodic crew tests:20.4 All crew — emergency/survival20.5 All pilots:Copyright 2001-2010 AVSOG Inc.12-27Revision 02: 31AUG2010

AOC CERTIFICATION ANDADMINISTRATION MANUALVIETNAMCIVIL AVIATION AUTHORITY20.6 Annual instrument rating renewal20.7 Line checks20.8 Six-month checks20.9 Instrument approach proficiency20.10 Recency checks20.11 Pilot-in-command — area/route checks20.12 Flight engineers — six-month/line checks20.13 Flight navigator — annual checks20.14 Induction and conversion training20.15 List of operator’s check and training pilotsINSPECTORSIGNATUREORG REPSIGNATUREEnd of ChapterRevision 02: 31AUG201012-28 Copyright 2001-2010 AVSOG Inc.