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Minmetals Resources Limited 2011 Sustainability Report (PDF)

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CASE STUDY update: MMG Golden Grove Cross-Cultural Awareness ProgramIn <strong>2011</strong>, the Golden Grove Cross-Cultural Awareness (CCA) Program was delivered to a total of 140 site employees.A total of almost 300 employees have now participated since the inception of the program.The program continues to be delivered by traditional land owners and provides an introductory cultural orientationand awareness message.Also in <strong>2011</strong>, scoping commenced for a Cross-Cultural Competency course. This course will target employees at amanagement and supervisor level, with the intention of supporting the site’s Indigenous Employment ImplementationPlan. Managers and supervisors will be trained to manage incidents and workplaces in a manner that is bothculturally sensitive and tolerant.OUR PEOPLEHEALTH AND SAFETYWORKING WITH OUR STAKEHOLDERS2012 challengesIn 2012, we will review the company’s community andstakeholder engagement standards to ensure alignmentwith the ICMM 10 Sustainable Development Principles.We will develop the Century Mine Closure Strategy andprioritise the implementation of related actions.In addition to this, we will aim to improve our stakeholderengagement approach and performance with thefollowing initiatives:» Align site-based social investment initiatives to agroup-wide standard and develop the group-widestrategy and system to manage it;Golden Grove employees learn about Indigenous heritage.» Improve the strategic collection and interpretationof social investment data;» Improve responsiveness to community complaintsand grievances;» Improve consistency of stakeholder management plansfor each operating site and region where we operate;and» Further develop our corporate reputation managementplan including branding, sponsorships, industrypartnerships, communications, investor relationsand stakeholder and government relations.RESPECTING OUR ENVIRONMENTSUSTAINING OUR ECONOMIC PERFORMANCE51

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