FLENDER gear units - DS TECH

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AppendixService & SupportThe unmatched complete servicefor the entire life cycle© Siemens AG 2011ServiceProgramsTechnicalConsultingField FieldService ServiceOnline SupportTechnicalSupportTrainingSpare Spare Parts PartsEngineeringSupportModernizationServicesOptimizationServicesFor machine constructors, solution providers and plant operators:The service offering from Siemens Industry, Automation andDrive Technologies includes comprehensive services for a widerange of different users in all sectors of the manufacturing andprocess industryTo accompany our products and systems, we offer integratedand structured services that provide valuable support in everyphase of the life cycle of your machine or plant – from planningand implementation through commissioning as far as maintenanceand modernization.Our Service & Support accompanies you worldwide in allmatters concerning automation and drives from Siemens.We provide direct on-site support in more than 100 countriesthrough all phases of the life cycle of your machines and plants.You have an experienced team of specialists at your side toprovide active support and bundled know-how. Regular trainingcourses and intensive contact among our employees – evenacross continents – ensure reliable service in the most diverseareas.(450) 655-7447info@pt-dstech.comwww.dstech.ca9■ Online SupportThe comprehensive online informationplatform supports you inall aspects of our Service &Support at any time and fromany location in the world.www.siemens.com/automation/service&support■ Technical ConsultingSupport in planning and designingyour project: From detailedactual-state analysis, definitionof the goal and consulting onproduct and system questionsright through to the creation ofthe automation solution.■ Technical SupportExpert advice on technicalquestions with a wide range ofdemand-optimized services forall our products and systems.www.siemens.com/automation/support-request■ TrainingExtend your competitive edge –through practical know-howdirectly from the manufacturer.www.siemens.com/sitrain1275 Newton, local 15Boucherville, Qc,Canada, J4B 5H2Contact information is available in the Internet at:www.siemens.com/automation/partner9/4 Siemens MD 31.1 · 2011
© Siemens AG 2011AppendixService & SupportThe unmatched complete servicefor the entire life cycle■ Engineering SupportSupport during project engineeringand development withservices fine-tuned to your requirements,from configurationthrough to implementation of anautomation project.■ ModernizationYou can also rely on our supportwhen it comes to modernization– with comprehensive servicesfrom the planning phase all theway to commissioning.■ Field ServiceOur Field Service offers youservices for commissioning andmaintenance – to ensure thatyour machines and plants arealways available.■ Service programsOur service programs areselected service packages foran automation and drives systemor product group. The individualservices are coordinatedwith each over to ensure smoothcoverage of the entire life cycleand support optimum use ofyour products and systems.The services of a Service Programcan be flexibly adapted atany time and used separately.1275 Newton, local 15Boucherville, Qc,Canada, J4B 5H2■ Spare parts■ RepairsIn every sector worldwide,plants and systems are requiredto operate with constantly increasingreliability. We will provideyou with the support youneed to prevent a standstill fromoccurring in the first place:with a worldwide network andoptimum logistics chains.Downtimes cause problems inthe plant as well as unnecessarycosts. We can help you to reduceboth to a minimum – withour worldwide repair facilities.Examples of service programs:7 Service contracts7 Plant IT Security Services7 Life Cycle Services for Drive Engineering7 SIMATIC PCS 7 Life Cycle Services7 SINUMERIK Manufacturing Excellence7 SIMATIC Remote Support ServicessAdvantages at a glance:7 Reduced downtimes for increased productivity7 Optimized maintenance costs due to a tailored scope ofservices7 Costs that can be calculated and therefore planned7 Service reliability due to guaranteed response times andspare part delivery times7 Customer service personnel will be supported and relieved ofadditional tasks7 Comprehensive service from a single source, fewer interfacesand greater expertise9(450) 655-7447info@pt-dstech.comwww.dstech.ca■ OptimizationDuring the service life of machinesand plants, there is oftena great potential for increasingproductivity or reducing costs.To help you achieve this potential,we are offering a completerange of optimization services.Contact information is available in the Internet at:www.siemens.com/automation/partnerSiemens MD 31.1 · 20119/5
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Page 36 and 37: Connection dimensionsHollow shafts
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FLENDER gear units - DS TECH

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