GLOSSARY OF TERMS LEAN SIX SIGMA APOLLO ... - Orthoworld

LEAN SIX SIGMA GLOSSARY OF TERMSLead TimeThe amount of time, defined by the supplier, that is required to meet a customerrequest or demand. (Note, Lead Time is not the same as Cycle Time).Lean MethodsA set of tools designed to improve a process on a continuous basis. Lean isdesigned to remove waste from a process by identifying non­value added steps.Lean will improve process speed to conform to customer requirements. Withlean, we say that waste is the enemy. It was developed by Taichi Ohno atToyota Motor Co. from the 1950’s to the 1980’s.Lean Six Sigma: business improvement methodology that maximizesshareholder value by achieving the fastest rate of improvement in customersatisfaction, cost, quality, process speed, and invested capital.Master Black BeltMaster Black Belts are Six Sigma Quality experts that are responsible for thestrategic implementations within an organization. Master Black Belt mainresponsibilities include training and mentoring of Black Belts and Green Belts;helping to prioritize, select and charter high­impact projects; maintaining theintegrity of the Six Sigma measurements, improvements and tollgates; anddeveloping, maintaining and revising Six Sigma training materials.The Master Black Belt should be qualified to teach other Six Sigma facilitatorsthe methodologies, tools, and applications in all functions and levels of thecompany, and should be a resource for utilizing statistical process control(typically just outside the Black Belt's knowledge base) within processes.MeasureDMAIC phase M, where key measures are identified, and data are collected,compiled, and displayed.Metrics, Process (or Input)The subset of measures, the improvement of which has a direct positive effect onResults Metrics.Metrics, ResultsThe subset of measures, the improvement of which are critical to the success ofthe organization. A change in Results Metrics, will directly and significantly affectcustomer or stakeholder satisfaction.www.apollosolutions.usApollo SolutionsDr. Tom DePaoliDrTomD@gmail.com12