GLOSSARY OF TERMS LEAN SIX SIGMA APOLLO ... - Orthoworld
GLOSSARY OF TERMS LEAN SIX SIGMA APOLLO ... - Orthoworld
GLOSSARY OF TERMS LEAN SIX SIGMA APOLLO ... - Orthoworld
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<strong>LEAN</strong> <strong>SIX</strong> <strong>SIGMA</strong> <strong>GLOSSARY</strong> <strong>OF</strong> <strong>TERMS</strong>Valueadded % = (Touch Time/Flow Time) X 100%Value Added (VA) – Any step or activity in a process is considered Value Addedif it meets all of the following:· If the customer wants it· If it changes the product or service· If it is done right the first time (i.e. not rework)Value Stream – The specific activities required to design, order, and provide aspecific product, from concept to launch, order to delivery, and raw materials intothe hands of the customer.Value Stream Champion or Champion (VSC) – Overall ownership of theprocess, attends the Kaizen and prekaizen meetings, manages participationdecisions, asks questions, and approves the Kaizen and results.Value Stream Mapping (VSM) – A VSM is a visual representation of majorprocess steps, information flow, and material flow from customer request tocustomer receipt of product or services. It contains relevant metrics at a rooftomacro level perspective. As part of VSM, you must walk the process as if youare the “thing (product/service).”A VSM makes it easy to visualize the steps and waste in your processes. It is ablueprint for the prioritization of improvement opportunities and the creation of aRapid Improvement Plan (RIP). It helps focus on maximizing overall flow, ratherthan suboptimizing specific functions/departments. It is easy to learn andrequires nothing more than basic office supplies (i.e. butcher paper, postit notes,markers, etc.). A VSM shows the linkage between information and material flow.It makes the disconnects and obstacles to flow stand out.WIP WorkInProcesswww.apollosolutions.usApollo SolutionsDr. Tom DePaoliDrTomD@gmail.com7