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In terms of health, broadband andICTs are having real impact on thedelivery of healthcare services inunderdeveloped and rural areas,leading to improved response timesin emergency situations, reducedisolation, and better training andequipment for healthcare workers.Broadband and ICTs are helpingachieve real advances in healthcare(Featured Insight 7). On a nationalscale, broadband can help ensurethat health systems or networks nolonger work in isolation, and canhelp connect up these systems tonational repositories and ministerialdatabases to provide nationaldigital health records. Governmentsand health agencies are able tocreate accurate and reliable healthrecords for growing numbers ofcitizens, leading to improved careand higher life expectancy. Evenmore importantly, ICTs may beengendering a whole new approachto healthcare by enabling peopleto be better informed and engagein prevention through betterhygiene, rather than treatment.A Price Waterhouse & Coopersstudy estimated in 2013 thatmobile health could potentiallysave 1 million lives by 2017 inSub-Saharan Africa and couldgenerate $400 billion of savingsin developed countries in 2017 24 .Efficient cross-sector collaborationbetween health and ICTs isparticularly important in thedevelopment and scaling ofmHealth. The cooperation signedbetween ITU and WHO in 2012to support countries in thedevelopment of mHealth projectsand strategies around Non-Communicable Diseases (“BeHe@lthy, Be Mobile) is an initiativewhich is already encouraging thiscross-sector work to develop(see Featured Insight 8).Featured Insight 7:Broadband as a Catalystfor Better HealthICTs and broadband are changingthe world in ways we could not haveimagined even ten years ago, whileinnovation and progress continue toaccelerate. Broadband is bringingtechnological advances to the serviceof all humanity, and putting peopleat the centre, through the use ofinnovative real-life applications infields such as healthcare.In the 21st century, and in shaping thepost-2015 development agenda, wecannot ignore the vital role that ICTsand broadband will play in improvingthe lives of every single person onthe planet. Clearly, we all recognizethis – so ICTs need to play a centralrole in the post-2015 developmentprocess. This is crucial, becauseso much development dependson healthcare-related goals andtargets – and ICTs and broadbandwill play a gigantic role in achievingthese. Without the power of ICTs, itis extremely difficult to combat HIV/Aids, malaria and other diseases.Broadband services are enablinghuge advances in the provision ofhealthcare services worldwide – andespecially in the developing world,where the gap between healthcareavailability and healthcare provisionis widest. Key benefits which canbe achieved through access to ICTsinclude:• Improved access to health adviceand emergency services;• Training for healthcare workers,especially in remote areas;• Better telemedicine, patientmonitoring, patient information andmanagement of records; and• The tracking of epidemics, diseasesurveillance and data collection.ICTs have the potential to savemillions of lives a year. Assmartphones become morewidespread, a growing numberof healthcare apps will beChapter 447

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