Rooming houses: a guide for residents and operators - NWHN

Entry rightsIn most cases, the operator must give theresident 24 hours’ notice before enteringtheir room. The notice must:• be in writing• state the reason for entry, and• be given personally to the resident orsent to them by registered post.An operator may enter a room between8am and 6pm, except on public holidays.An operator may enter because:• a resident is vacating and the operatorwants to show the room to potentialnew residents• the property is being sold or used assecurity and the operator wants to showit to a prospective buyer or lender• the operator needs to do somethingthe law requires them to do• they reasonably believe the residenthas not met their legal duties• they wish to inspect the room and havenot done so within the past four weeks.An operator may enter a resident’s roomwithout notice if:• the resident gives permission• there is an emergency situationand entry to the room will save lifeor valuable property• they are delivering services,such as bed linen.Note: When anoperator enters a room,they must do so in areasonable mannerand not stay for anylonger than necessary toachieve the purpose of their stay.25