Rooming houses: a guide for residents and operators - NWHN

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Rooming houses: A guide forresidents and operatorsIf someone breaks the rulesBoth residents and operators can givea ‘Breach of Duty’ notice to the otherperson if that person has not met certainobligations under the Residential TenanciesAct. Once a ‘Breach of Duty’ has beengiven, the person who received it must fixthe situation. Contact Consumer AffairsVictoria for information on how to issue a‘Breach of Duty’ notice.‘Breach of Duty’forms are availablefrom ConsumerAffairs Victoria.A 113 Exhibition Street,Melbourne 3000W consumer.vic.gov.au/rentingT 1300 55 81 81A resident may issue a ‘Breach of Duty’if an operator:• is not keeping facilities in goodcondition• has inconvenienced or disrupted themduring repairs or renovations• does not provide substitute facilitiesduring repairs or renovations• does not give the resident 24-houraccess to their room or bathroom• is not respecting their right to privacy,peace and quiet• is not keeping their belongings safe• does not provide information requiredby the Residential Tenancies Act• does not give them at least seven days’written notice of proposed changesto the house rules• does not take steps to ensure residentsfollow the house rules.An operator may issue a ‘Breach of Duty’if the resident is:• using the room for non-residentialpurposes• not paying their rent on time• interfering with the peace and quietof other residents• not keeping their room clean and clearof health or fire hazards• installing fixtures without the operator’swritten permission• not notifying or compensating theowner for any damage caused by themor their visitors• keeping a pet without theoperator’s consent• not giving the operator a keyto their room• not following the house rules.26
If an operator has served three ‘Breach ofDuty’ notices for the same breach and theresident still does not fix the problem, theoperator may then issue them with a‘Notice to Vacate’.Respecting privacyResidents have a right to privacy, peaceand quiet. This means that they must notunnecessarily disturb other residents.The operator must also respect a resident’sright to privacy, peace and quiet.If a resident thinkstheir property is not safe,they may contactConsumer Affairs Victoria:A 113 Exhibition Street,Melbourne 3000E consumer@justice.vic.gov.auT 1300 55 81 81Security of goodsAn operator must take all reasonable stepsto make sure that a resident’s property issecure, especially in a shared room.27
Page 1 and 2: Rooming housesA guide for residents
Page 3 and 4: Rooming housesA guide for residents
Page 5 and 6: ContentsSection 1: Rooming house ba
Page 7 and 8: This guide is for rooming house res
Page 9 and 10: When can an operator use abuilding
Page 11 and 12: Rooming house operators must meet m
Page 13 and 14: Signs and lightingOperators must in
Page 15 and 16: The inspector may look for things s
Page 17 and 18: Operators must give new residents c
Page 19 and 20: A ‘Bond Lodgement’ form, especi
Page 21 and 22: Residents and operators have legal
Page 23 and 24: Adding more residents to a roomIf a
Page 25 and 26: Urgent repairsUrgent repairs are:
Page 27: Entry rightsIn most cases, the oper
Page 31 and 32: When a resident wants to leave the
Page 33 and 34: Table 4 (continued)Reason for issui
Page 35 and 36: Can a resident be forcedto leave?Su
Page 37 and 38: Facing eviction?If a resident is fa
Page 39 and 40: After a resident leaves the rooming
Page 41 and 42: • computer hard drives• USB mem
Page 43 and 44: Ideally, operators and residents sh
Page 45 and 46: Useful contactsConsumer Affairs Vic
Page 47 and 48: Housing for the Aged ActionGroup (H
Page 49 and 50: During a resident’s stay… Do I
Page 51: During your stay, ask... Am I payin

Rooming houses: a guide for residents and operators - NWHN

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