Rooming houses: a guide for residents and operators - NWHN

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Rooming houses: A guide forresidents and operators✔Checklist for operatorsWhen you establish yourrooming house, ask… Have I registered it with council? Do I have the appropriate permits?Before you start operating yourrooming house, ask… Am I meeting minimum standards? Have I installed the right firesafety equipment? Do I have appropriate signageand lighting? Do my residents have enough space? Do I have a register to record all pastand current residents? Do I keep appropriate records ofall safety and health and hygienemaintenance?When a resident moves in…Do I give them: a copy of this guide my contact details a statement outlining theresident’s main rights and duties a copy of the house rules,if there are any a ‘Notice to Proposed RoomingHouse Resident’ form details of any extra rent that maybe charged for additional services? Is the bond I charge equal to orless than 14 days’ rent? Do I lodge the bond with the RTBA? Do I complete and sign a ‘ConditionReport’ with the resident?46
During a resident’s stay… Do I provide rent receipts on time? Am I keeping rent receipts for atleast 12 months? Do I give at least 60 days’ noticeif I want to increase the rent? Am I getting their permission to addmore people to their room (if existingresidents have an exclusive room right)? Am I fixing urgent repairs immediately? Am I fixing non-urgent repairswithin 14 days? Am I giving the correct noticebefore entering a resident’s room?When a resident is vacating,am I… Giving the appropriate notice? Leaving enough time to servethe notice? Going through VCAT if I want toevict a resident?After a resident has left… Have I agreed with the residenton the return of the bond? Have I lodged the ‘Bond Claim’form with the RTBA? Have I tried to arrange for theresident to collect any goods theyhave left behind? Am I taking reasonable care of anybelongings left behind? Am I storing any documents leftbehind for at least 90 days? Have I asked for an inspectionreport from Consumer Affairs Victoriaif I do not know what to do withgoods left behind?47
Page 1 and 2: Rooming housesA guide for residents
Page 3 and 4: Rooming housesA guide for residents
Page 5 and 6: ContentsSection 1: Rooming house ba
Page 7 and 8: This guide is for rooming house res
Page 9 and 10: When can an operator use abuilding
Page 11 and 12: Rooming house operators must meet m
Page 13 and 14: Signs and lightingOperators must in
Page 15 and 16: The inspector may look for things s
Page 17 and 18: Operators must give new residents c
Page 19 and 20: A ‘Bond Lodgement’ form, especi
Page 21 and 22: Residents and operators have legal
Page 23 and 24: Adding more residents to a roomIf a
Page 25 and 26: Urgent repairsUrgent repairs are:
Page 27 and 28: Entry rightsIn most cases, the oper
Page 29 and 30: If an operator has served three ‘
Page 31 and 32: When a resident wants to leave the
Page 33 and 34: Table 4 (continued)Reason for issui
Page 35 and 36: Can a resident be forcedto leave?Su
Page 37 and 38: Facing eviction?If a resident is fa
Page 39 and 40: After a resident leaves the rooming
Page 41 and 42: • computer hard drives• USB mem
Page 43 and 44: Ideally, operators and residents sh
Page 45 and 46: Useful contactsConsumer Affairs Vic
Page 47: Housing for the Aged ActionGroup (H
Page 51: During your stay, ask... Am I payin

Rooming houses: a guide for residents and operators - NWHN

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