Rooming houses: a guide for residents and operators - NWHN

Rooming houses: A guide forresidents and operatorsVictorian Civil andAdministrative Tribunal (VCAT)VCAT is similar to a court but not asformal, and deals with disputes in areasincluding rooming houses.A 55 King Street, MelbourneVictoria 3000W vcat.vic.gov.auE vcat@vcat.vic.gov.auT 03 9628 9800T 1800 13 30 55 (freecall)F 03 9628 9822P GPO Box 5408cc.Melbourne Victoria 3001Residential TenanciesBond Authority (RTBA)The RTBA holds all residential tenancybonds on behalf of rooming houseresidents and operators.W rtba.vic.gov.auE rtba@justice.vic.gov.auT 1300 13 71 64 (local call cost)F 03 8684 6299P Locked Bag 007,Wendouree Victoria 3355Victorian legislation andparliamentary documentsRefer to this website (under ‘VictorianLaw Today’) to see an Act or Regulation.W www.legislation.vic.gov.auRegistered AccommodationAssociation of Victoria (RAAV)RAAV represents owners and operatorsof private rooming houses and otherregistered accommodation in Victoria.RAAV can assist its members with a widerange of services, including information,support, access to financial advice,insurance and more.W raav.org.auE info@raav.org.auT 0412 008 996Office of HousingThe Office of Housing provides housingservices including the Bond LoanScheme, as well as public rental housingto eligible Victorians.Details of local Housing Offices are listedin the White Pages A-K under HumanServices, Housing Services.W dhs.vic.gov.au/housingE housing@dhs.vic.gov.auT 1300 65 01 72 (local call cost)Tenants Union of Victoria (TUV)TUV provides free confidential advice andassistance to rooming house residentsand can assist with negotiations betweenresidents and operators.A 55 Johnston Street,Fitzroy Victoria 3065W tuv.org.auT 03 9416 257744