Corrigendum to RFP - National Crime Records Bureau

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceTABLE OF CONTENTS1 REQUEST FOR PROPOSAL REVISED DATASHEET ................................................................. 32 RFP VOLUME I ................................................................................................................................... 4A. 5.4. SCOPE OF SERVICES - DURING IMPLEMENTATION PHASE ......................................................... 4B. 5.5. SCOPE OF SERVICES - POST-IMPLEMENTATION PHASE / OPERATE AND MAINTAIN PHASE ......11C. 6.2. DETAILED IMPLEMENTATION AND ROLL-OUT PLAN ................................................................11D. ANNEXURE II: SERVICE LEVELS .....................................................................................................11E. ANNEXURE V .....................................................................................................................................13F. ANNEXURE XI ....................................................................................................................................45G. ANNEXURE XIV .............................................................................................................................463 RFP VOLUME II ................................................................................................................................471. 1.2. BID SUBMISSION INSTRUCTIONS ..................................................................................................472. 2.4. PREQUALIFICATION CRITERIA .....................................................................................................473. 2.6. TECHNICAL EVALUATION SCORING MATRIX ...............................................................................484. 3.6. FAILURE TO AGREE WITH THE TERMS AND CONDITIONS OF THE RFP ..........................................512. 4.3. PAYMENT SCHEDULES AND MILESTONES ....................................................................................512. SECTION 7, FORMAT FOR BID RESPONSE – COMMERCIAL BID ...........................................................514 RFP VOLUME III ...............................................................................................................................58A. SECTION 2, MASTER SERVICE AGREEMENT ....................................................................................58B. SCHEDULE VI, PAYMENT SCHEDULE ..............................................................................................58C. SECTION 4, SERVICE LEVEL AGREEMENT .......................................................................................595 ANNEXURE ........................................................................................................................................61Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 2 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police1 REQUEST FOR PROPOSAL REVISED DATASHEETS. No Information Details1 Last date, Time (deadline) and Venue forreceipt of proposals in response to RFPnotice2 Date, Time and Venue of opening ofTechnical proposals received in responseto the RFP notice3 Place, Time and Date of TechnicalPresentations by the bidders4 Place, Time and Date of opening ofFinancial proposals received in responseto the RFP notice7 th March 2011 till 2:00 p.m. at the Office ofIGP Telecommunication, Haryana PoliceHeadquarter, Sector-6, Panchkula7 th March 2011, 3:00 p.m. at GazettedOfficers Mess. Police Complex, Moginand,PanchkulaTo be intimated LaterTo be intimated Later5 Contact Person for queries Sh. Jagdish ChandDSP/IT, Haryana Police Headquarters,Sector -6, Panchkuladsp.itphq-hry@nic.inPh: 0172 2587900 to 906, Extn. 199 or 1516 Addressee and Address at whichproposal in response to RFP notice is tobe submitted:Director General of Police, HaryanaHaryana Police Headquarters,Sector-6, PanchkulaTable 1: RFP DatasheetGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 3 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police2 RFP VOLUME IA. 5.4. Scope of Services - During Implementation Phase5.4.2.3: Preparation of Solution Design, Technical Architecture1. Point (b), Single Sign On,Single-Sign On – The Solution should enable single-sign-on so that any user once authenticatedand authorized by system is not required to be re-authorized for completing any of the services inthe same session. For employees of the Haryana Police, the browser based application accessedon the intranet, through single-sign-on mechanism, will provide access to all the core services(based on their roles and responsibilities), Help module, Basic and advanced Reporting etc.Similarly, for external users (Citizens, Hotels, Cyber Cafes, Hospitals, Jails, TransportDepartment etc), based on their profile and registration, the system shall enable single-sign onfacility to apply for various services, make payments, submit queries /complaints and checkstatus of their applications.Following details added to the clauseEMS should provide Single Sign-On and Web access management across all the modules ofCCTNS solution through a single console. It should work across all modules and should not beconfined to a single module and be open to integrate with new modules as and when required.Proposed solution should integrate with existing server access control solution at SDC to provideholistic access management across monitored servers as wells as applications.2. Point (c), Support for PKI based Authentication and Authorization,The solution shall support PKI based Authentication and Authorization, in accordance with IT Act2000, using the Digital Certificates issued by the Registration Authorities (RA). In particular, PKIbased authentication and authorization shall be implemented by the selected Bidder forofficials/employees involved in processing key G2B and G2C services, including issuance ofnotices, receipts and approvals.Following details added to the clauseTo ensure integrity and confidentiality, the data collected (both online and offline) at the policelocation should be digitally signed and encrypted before it is sent from one location to other /central data center. Hardware Security module should be integrated with applications at DataCenter in high availability mode and should be able to endure the security and integrity of thesigning key, key management and multifactor authentication to access the key and mostGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 4 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Policesignificantly it should be able to enhance the performance of the complete system by offloadingthe complete cryptography process to a dedicated appliance. Digital Certificates in addition to theHSM appliance may be used for further enhancing the security and integrity of the information.5.4.7: IT Infrastructure at the State Data Center and Disaster Recovery Center1. Para (7),State will provide the premises for hosting the solution in State Data Centre as well as theDisaster Recovery Centre (DRC). The SI is responsible for sizing the hardware to support thescalability and performance requirements of the solution. The SI shall ensure that the servers andstorage are sized adequately and redundancy is built into the architecture that is required meetthe service levels mentioned in the RFP. SI will be required to have real time replication of theCCTNS data stored in SDC with the DR Site, as far as possible. Haryana Police may consider adata loss of maximum (0.5) half hour in case of natural disaster.Stands amended asState will provide the premises for hosting the solution in State Data Centre (SDC) at NewHaryana Secretariat, Sector -17, Chandigarh before the commencement of this project. State isalso in the process of finalizing the site for setting up the Disaster Recovery Centre (DRC) forSDC with Government of India. The SI is responsible for sizing the hardware to support thescalability and performance requirements of the solution. The SI shall ensure that the servers andstorage are sized adequately and redundancy is built into the architecture that is required meetthe service levels mentioned in the RFP. It is important to mention that solution will be hostedonly at SDC, however its backup would be taken at DRC. SI will be required to carry out DataBackups of all master and transaction data on this project at the DR Site. Desired RPO

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceProfessional or higher OS– 4 at each locationDesktop Virtualization Mode 1 l at Police Stations1 Set each comprising of 4 TFT Screens, four keyboards, four opticalmouse, and one CPU with additional one more CPU as backup andassociated h/w & s/w for desktop virtualization with pre-loaded latestversion of Microsoft Windows 7 Professional or higher OS270Other HardwareDesktops with pre-loaded latest version of Microsoft Windows 7Professional or higher OS656HDD 320 GB or higher 270Multi-Function Laser (Print/Scan/Copy) 376SNMP based 3KVA UPS for 120min backup 3762KVA/ 5KVA Generator Set 27016-Port L2 Switch 2 13024-Port L3 Switch 2Digital Camera 270Electronic Pen 270Duplex Laser Printer (Black/ White) 310600 VA UPS with 60 Min backup 332Hardware for SDC and DRServers 9SAN Storage 2SAN Management SoftwareAs requiredSAN Switch 4Tape Library 21 Haryana Police reserves the right to adopt either model of Desktops deployment at Police Stations.2 Specifications of 24 Port Switch is to be considered here.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 6 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceBackup Software 2KVM Switches 2Server Load Balancer 2RDBMS Licenses (full use and perpetual licenses for 2 Database servers)CAL License of Enterprise Management System (EMS) for PoliceDepartment equipments considering the expansion of atleast 20-25% innear futureNumber to beproposed based onthe technology stackadoptedTotal number ofnetwork basedcomponent as permodel (Desktop orVirtualization model)Server Operating Systems 9Router using separate IP scheme to terminate aggregated bandwidthfrom SWAN and VPN over broadband network.Appliance based Hardware Security Module (HSM) for PKI Security andEncryption.24 Port L3 Switch to connect the IT Infrastructure of Haryana Policeinside the SDCCivil Works122No. of LocationsFlooring 270Wall Finishing and Painting 270Roller Blinds 270Ceiling Mounted Light fixtures 2704 mm thick Glass for door renovation 270Split Type AC 270Workstations with allied furniture 270Cabinets (48 Sq. Ft. Approx of 1.8 ft. depth) 270Creation of LAN (structured cabling with creation of LAN nodes,laying CAT-6 UTP cables, patch panels, cable crimping, installingRJ-45, etc.)No. of LocationsGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 7 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PolicePolice Stations (approx. no. of nodes 6 per location) 100Sub-Division Offices (approx. no. of nodes 6 per location) 60District Head Offices (approx. no. of nodes 12 per location) 10Commissionerates (approx. no. of nodes 25 per location) 2Range Headquarters (approx. no. of nodes 5 per location) 4SCRB (approx. no. of nodes 5 per location) 1Police Headquarters (approx. no. of nodes 50 per location) 1Note:‣ These are only indicative numbers of material desired for the implementation of thisproject. Department reserves the right to increase or decrease the quantity of material atany time during the currency of the project to any extent and department shall makepayments for each component on actual number provided by SI.‣ SI shall be responsible for proposing other hardware/ software components as part oftheir Bill of Material for the successful implementation of this project5.4.14: Insurance1. Para (1),The successful bidder shall insure the entire hardware infrastructure deployed at all locations forthe entire duration of the contract against theft, vandalism, and fire and lightening. In case of anysuch event, the vendor will be required to take remedial actions within the timelines defined in theSLAs in this RFP.Stands amended asThe successful bidder shall insure the entire hardware infrastructure procured, supplied andcommissioned at all the locations till Go-Live of Complete CCTNS Solution against theft,vandalism, fire and lightening. In case of any such event, the vendor will be required to takeremedial actions within the timelines defined in the SLAs in this RFP.Implement GIS and GPS based systems1. Following is added to the Scope of Services – During Implementation:Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 8 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceSystem Integrator shall be required to implement the additional two modules tightly integratedwith the envisaged CCTNS application. As part of implementing GIS and GPS, SI will create/provide latest (updated atleast by 01.01.2011) Digital Maps of all the Districts of Haryana at ascale of 1:5000 or better for crime mapping, pin mapping, hot spot mapping etc. Some of thefeatures / layers the map shall cover are listed below:i. State Boundaryii. District Boundaryiii. Tehsil Boundaryiv. Range Boundaryv. Location of Police HQs, Police Commissionerates and District HQsvi. Location of Cities, Towns, Villagesvii. Location of Important Landmarks, Buildings, etc.viii. Road Networkix. Railway Networkx. Police Stations with their jurisdiction areaxi. Police Sub-Divisions with their jurisdiction areaxii. Police Commissionerate/ District Office with their jurisdiction areaxiii. Police Range Office with their jurisdiction areaFor each of the above features/ layers a set of detailed attributes must be defined by SI inconsultation with Haryana Police which shall become the basis for further analysis, reports etc.For CAD (Computer Aided Dispatch) the city level map shall be created at a scale of 1:2000 soas to locate the unit level information and street / sub street network. Even GPS module will alsobe created by SI and need to have a scale of 1:2000.The digital maps to be prepared by the bidder shall allow the following features, but notlimiting to:Geo-fencing of digital map: Additional layers of important places naka points, barriers etc. willbe added to the digital map as per requirement of Haryana Police. Geo-fencing of variousdistricts, police stations, area of PCR‘s, riders etc. will be done by the Bidder. Any vehicledeployed in a particular area will be shown in red colour when it moves out of its jurisdiction. Thehistory of period of time for which vehicle remained will also be maintained.Search for a Crime: Police person should be able to select a FIR no. and search for the crimewith details on the map. The crime location will be marked with a symbol (For e.g star, square) onthe map. Respective details (Name of the accused, nick name, photo) will be shown on the maptip.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 9 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police1. Point (a),The business hours are 8:30AM to 4:30PM on all working days (Mon-Sat) excluding PublicHolidays or any other Holidays observed by the Haryana Police. The SI however recognizes thefact that the Haryana Police offices will require to work beyond the business hours on need basis.Stands amended asThe business hours are 0700 hrs to 2300 hrs on all working days (Mon-Sat) excluding PublicHolidays or any other Holidays observed by the Haryana Police. The SI however recognizes thefact that the Haryana Police offices will require to work beyond the business hours on need basis.2. Point (c),18X7 shall mean hours between 06:00AM -12.00 midnight on all days of the week.Stands amended as16X6 shall mean hours between 0700 hrs to 2300 hrs on working days3. Section: Post Implementation Phase SLAsService LevelDescriptionMeasurementInfrastructureAvailabilityRTO shall be less than or equal to six (6) hours.Severity of Violation: HighEach instance of non-meeting this service level will be treated as one(1) violation.InfrastructureAvailabilityRPO (zero data loss in case of failure of Primary DC) should be zerominutesSeverity of Violation: HighEach instance of non-meeting this service level will be treated as two(2) violations.Stands amended asService LevelDescriptionMeasurementGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 12 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceInfrastructureAvailabilityRPO should be < 60 minutesSeverity of Violation: HighEach instance of non-meeting this service level will be treated as two(2) violations.E. Annexure VRevised Indicative Technical Specifications also reflected in Annexure E: Bill of Material,Vol.III of this RFPA. Minimum Technical Specifications Requirement at State Data Center & DisasterRecovery Site1. Enterprise Management and Monitoring Solution (EMS)Haryana State has procured and is currently running a comprehensive Enterprise ManagementSolution for its SDC and at its State NOC respectively, which addresses the following areas:• Network management comprising of Fault and root cause analysis solutions• Performance monitoring for network and Servers• Application Performance & Traffic Monitoring• Host level security for servers• Trouble ticketing systemAs part of implementing the monitoring tool for this project, SI is required to procure full use CALlicenses of the existing EMS with Haryana State for this project from the OEM. SI shall beresponsible for configuring and integrating the Haryana Police sites on the existing EMS. SI shallbe required to provide all the necessary hardware/ software to meet the below mentionedindicative requirements from EMS.Basic Requirements1. Solution should be inclusive with hardware, OS, patches, etc.2. Solution should provide for future scalability of the whole system without majorarchitectural changes.3. Should be SNMP v1, v2, v3 and MIB-II compliant.4. Filtering of events should be possible, with advance sort option based on components,type of message, time etc.5. Should support Web / Administration Interface.6. Should provide compatibility to standard RDBMS.7. Solution should be open, distributed, and scalable and open to third party integration.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 13 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police8. Should provide fault and performance management for multi-vendor TCP/IP networks.Security1. Should be able to provide secured windows based consoles / secured web-basedconsoles for accessibility to EMS.2. Should have web browser interface with user name and Password Authentication.3. Administrator/ Manager should have privilege to create/modify/delete user.Polling Cycle1. Support discriminated polling2. Should be able to update device configuration changes such as re-indexing of portsFault Management1. Should be able to get fault information in real time and present the same in alarmwindow with description, affected component, time stamp etc.2. Should be able to get fault information from heterogeneous devices — routers, switches,servers etc.3. Event related to servers should go to a common enterprise event console where a set ofautomated tasks can be defined based on the policy.4. Should have ability to correlate events across the entire infrastructure components ofDC/DR.5. Should support automatic event correlation in order to reduce events occurring inDC/DR.6. Should support advanced filtering to eliminate extraneous data / alarms in Web browserand GUI.7. Should be configurable to suppress events for key systems/devices that are down forroutine maintenance or planned outage.8. Should be able to monitor on user-defined thresholds for warning/ critical states andescalate events to event console of enterprise management system.9. Should provide out of the box root cause analysis with multiple root cause algorithmsinbuilt for root cause analysis.10. Should have self-certification capabilities so that it can easily add support for new trapsand automatically generate alarms.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 14 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police11. Should provide sufficient reports pertaining to asset and change management, alarmsand availability of critical network resources as well as network response times forcritical links.12. The tool shall integrate network, server and database performance information andalarms in a single console and provide a unified reporting interface for network andsystem components. The current performance state of the entire network and systeminfrastructure shall be visible in an integrated console.13. Should provide an integrated performance view for all the managed systems andnetworks along with the various threshold violations alarms in them. It should bepossible to drill-down into the performance view to execute context specific reports14. Should provide the following reports for troubleshooting, diagnosis, analysis andresolution purposes: Trend Reports, At-A-Glance Reports, & capacity prediction reports15. Should be able to auto-calculate resource utilization baselines for the entire managedDiscoverysystems and networks and allow user to set corresponding upper and lower thresholdlimits1. Should provide accurate discovery of layer 3 and heterogeneous layer 2 switchednetworks for Ethernet2. Manual discovery can be done for identified network segmentPresentation1. Should be able to discover links with proper colour status propagation for completenetwork visualization.2. Should support dynamic object collections and auto discovery. The topology of theentire Network should be available in a single map.3. Should give user option to create his /or her map based on certain group of devices orregion.4. Should provide custom visual mapping of L2 and L3 devices connectivity andrelationshipsAgents1. Should monitor various operating system parameters such as processors, memory, files,processes, file systems etc. where applicable using agents on the servers to bemonitored.2. Provide performance threshold configuration for all the agents to be done from a centralGUI based console that provide a common look and feel across various platforms in theenterprise. These agents could then dynamically reconfigure them to use thesethreshold profiles they receive.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 15 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceSystem Monitoring1. Should be able to monitor/manage large heterogeneous systems environmentcontinuously.2. Windows OS• Should monitor / manage following:Event log monitoringVirtual and physical memory statisticsPaging and swap statisticsOperating systemMemoryLogical diskPhysical diskProcessProcessorPaging fileIP statisticsICMP statisticsNetwork interface trafficCacheActive Directory Services• Should be capable of view/start/stop the services on windows servers3. Unix / Linux• Should monitor with statistics :CPU Utilization, CPU Load AveragesSystem virtual memory (includes swapping and paging)Disk UsageNo. of Inodes in each file systemNetwork interface trafficCritical System log integrationInfrastructure Services4. IIS / Tomcat / Apache / Web server statisticsHTTP serviceHTTPS serviceFTP server statisticsGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 16 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PolicePOP/ SMTP ServicesICMP servicesDatabase Services – Monitor various critical relational database managementsystem (RDBMS) parameters such as database tables / table spaces, logs etc.Application Performance Management1. End to end Management of applications (J2EE/.NET based)2. Determination of the root cause of performance issues whether inside the Javaapplication in connected back-end systems or at the network layer.3. Automatic discovery and monitoring of the web application environment4. Ability to monitor applications with a dashboard.5. Ability to expose performance of individual SQL statements within problem transactions6. Monitoring of third-party applications without any source code change requirements.7. Proactive monitoring of all end user transactions; detecting failed transactions; gatheringevidence necessary for problem diagnose.8. Storage of historical data is for problem diagnosis, trend analysis etc.9. Monitoring of application performance based on transaction type10. Ability to identify the potential cause of memory leaks.Reporting1. Should able to generate reports on predefined / customized hours.2. Should be able to present the reports through web and also generate ―pdf‖ / CSV /reports of the same.3. Should provide user flexibility to create his /or her custom reports on the basis of timeduration, group of elements, custom elements etc.4. Should provide information regarding interface utilization and error statistics for physicaland logical links.5. Should create historical performance and trend analysis for capacity planning.6. Should be capable to send the reports through e-mail to pre-defined user with predefinedinterval.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 17 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police7. Should have capability to exclude the planned-downtimes or downtime outside SLA.8. Should be able to generate all sorts of SLA Reports.9. Should be able to generate web-based reports, historical data for the systems andnetwork devices and Near Real Time reports on the local management console.10. Should be able to generate the reports for Server, Application, infrastructure servicesand Network devices in DC/DR environment.Availability Reports11. Availability and Uptime – Daily, Weekly, Monthly and Yearly Basis12. Trend Report13. Custom report14. MTBF and MTTR reportsPerformance Reports1. Device Performance – CPU and Memory utilized2. Interface errors3. Server and Infrastructure service statistics4. Trend report based on Historical Information5. Custom report6. SLA Reporting7. Computation of SLA for entire DC/DR Infrastructure8. Automated Daily, Weekly, Monthly, Quarterly and Yearly SLA reportsData Collection1. For reporting, required RDBMS to be provided with all licenses.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 18 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police2. Should have sufficient Storage capacity should to support all reporting data for 5 YearsIntegrationof DC/DR operation.1. Should be able to receive and process SNMP traps from infrastructure componentssuch as router, switch, servers etc.2. Should be able integrate with Helpdesk system for incidents.3. Should be able to send e-mail or Mobile –SMS to pre-defined users for pre-definedfaults.4. Should trigger automated actions based on incoming events / traps. These actions canbe automated scripts/batch files.Network Management1. The Network Management function must monitor performance across heterogeneousnetworks from one end of the enterprise to the other.2. It should proactively analyze problems to improve network performance.3. The Network Management function should create a graphical display of all discoveredresources.4. The Network Management function should have extensive reporting facility, providingthe ability to format and present data in a graphical and tabular display5. The Network Management function should collect and analyze the data. Once collected,it should automatically store data gathered by the NMS system in a database. Thisenterprise-wide data should be easily accessed from a central location and used to helpwith capacity planning, reporting and analysis.6. The Network Management function should also provide information on performance ofEthernet segments, including capacity utilization and error statistics for the segment,WAN links and routers.7. Alerts should be shown on the Event Management map when thresholds are exceededand should subsequently be able to inform Network Operations Center (NOC) and notifyconcerned authority using different methods such as pagers, emails, etc.8. It should be able to automatically generate a notification in the event of a link failure toensure proper handling of link related issues.9. The Systems and Distributed Monitoring (Operating Systems) of EMS should be able tomonitor:Processors: Each processor in the system should be monitored for CPUutilization. Current utilization should be compared against user-specifiedwarning and critical thresholds.File Systems: Each file system should be monitored for the amount of fileGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 19 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Policesystem space used, which is compared to user-defined warning andcritical thresholds.Log Files: Logs should be monitored to detect faults in the operatingsystem, the communication subsystem and in applications. The functionshould also analyze the files residing on the host for specified stringpatterns.System Processes: The System Management function should providereal-time collection of data from all system processes. This shouldidentify whether or not an important process has stopped unexpectedly.Critical processes should be automatically restarted using the SystemManagement function.Memory: The System Management function should monitor memoryutilization and available swap space.Event Log: User-defined events in the security, system, and applicationevent logs must be monitored.SLA Monitoring1. The SLA Monitoring function of the EMS is by far the most important requirement of theDC/DR Project. The SLA Monitoring component of EMS will have to possess thefollowing capabilities2. o EMS should integrate with the application software component of portalsoftware that measures performance of system against the following SLAparameters:• Response times of Portal;• Uptime of data centre;• Meantime for restoration of Data Centre etc;3. o EMS should compile the performance statistics from all the IT systemsinvolved and compute the average of the parameters over a quarter, andcompare it with the SLA metrics laid down in the RFP.4. o The EMS should compute the weighted average score of the SLA metricsand arrive at the quarterly service charges payable to the Agency afterapplying the system of penalties and rewards.5. o The SLA monitoring component of the EMS should be under the control ofthe authority that is nominated to the mutual agreement of Director, thepartner so as to ensure that it is in a trusted environment.Reporting1. The Reporting and Analysis tool should provide a ready-to-use view into the wealth ofdata gathered by Management system and service management tools. It shouldconsolidate data from all the relevant modules and transform it into easily accessiblebusiness-relevant information. This information, should be presented in a variety ofGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 20 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Policegraphical formats can be viewed interactively2. The tool should allow customers to explore the real-time data in a variety of methodsand patterns and then produce reports to analyze the associated business and serviceaffecting issues.3. The presentation of reports should be in an easy to analyze graphical form enabling theadministrator to put up easily summarized reports to the management for quick action(Customizable Reports). The software should be capable of supporting the needs tocustom make some of the reports as per the needs of the organization.4. Provide Historical Data Analysis: The software should be able to provide a timesnapshot of the required information as well as the period analysis of the same in orderto help in projecting the demand for bandwidth in the future.ITIL based Helpdesk System1. Helpdesk system would automatically generate the incident tickets and log the call.Such calls are forwarded to the desired system support personnel deputed by theImplementation Agency. These personnel would look into the problem, diagnose andisolate such faults and resolve the issues timely. The helpdesk system would be havingnecessary workflow for transparent, smoother and cordial DC/DR support framework.2. The Helpdesk system should provide flexibility of logging incident manually viawindows GUI and web interface.3. The web interface console of the incident tracking system would allow viewing,updating and closing of incident tickets.4. The trouble-ticket should be generated for each complaint and given to asset ownerimmediately as well as part of email.5. Helpdesk system should allow detailed multiple levels/tiers of categorization on thetype of security incident being logged.6. It should provide classification to differentiate the criticality of the security incident viathe priority levels, severity levels and impact levels.7. It should allow SLA to be associated with a ticket based on priority, severity, incidenttype, requestor, asset, location or group individually as well as collectively.8. It should maintain the SLA for each item/service. The system should be able togenerate report on the SLA violation or regular SLA compliance levels.9. It should be possible to sort requests based on how close are the requests to violatetheir defined SLA‘s.10. It should support multiple time zones and work shifts for SLA & automatic ticketassignment.11. It should allow the helpdesk administrator to define escalation policy, with multiplelevels & notification, through easy to use window GUI / console.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 21 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police12. System should provide a knowledge base to store history of useful incident resolution.13. It should have an updateable knowledge base for technical analysis and further helpend-users to search solutions for previously solved issues.14. The web-based knowledge tool would allow users to access his / her knowledge articlefor quick references.15. It should provide functionality to add / remove a knowledge base solution based onprior approval from the concerned authorities16. Provide seamless integration to generate events/incident automatically from NMS /EMS.17. Each incident could be able to associate multiple activity logs entries manually orautomatically events / incidents from other security tools or EMS / NMS.18. Allow categorization on the type of incident being logged.19. Provide audit logs and reports to track the updating of each incident ticket.20. Proposed incident tracking system would be ITIL compliant.21. It should be possible to do any customizations or policy updates in flash with zero orvery minimal coding or down time.22. It should integrate with Enterprise Management System event management andsupport automatic problem registration, based on predefined policies.23. It should be able to log and escalate user interactions and requests.24. It should support tracking of SLA (service level agreements) for call requests within thehelp desk through service types.25. It should be capable of assigning call requests to technical staff manually as well asautomatically based on predefined rules, and should support notification and escalationover email, web etc.26. It should provide status of registered calls to end-users over email and through web.27. The solution should provide web based administration so that the same can beperformed from anywhere.28. It should have a customized Management Dashboard for senior executives with livereports from helpdesk database.NOTE: EMS tools deployed shall have the ability to manage the entire IT infrastructure proposedby the SIGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 22 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police2. Web Server (Container to execute the presentation logic)1. The web server should be capable of supporting clustering.2. All components of the web server should be based on standards and selected such asto provide ease of management and to avoid compatibility issues3. All web server components must be maintainable with an ease such that corrective andpreventive maintenance can be performed on the system without affecting the entireworking of system.4. All the web server components must be capable of being managed from a remotemanagement station and provide information on performance parameters3. Application Server1. Application Server should be fully standards compliant providing support for WebServices, SOAP, WSDL, UDDI, LDAP v3, SSL v3, XML 1.0 and equivalent standards2. Provide comprehensive XML support compliant with the W3C XML standards andcontain the basic building blocks to XML-enable applications -including reading,manipulating, transforming and viewing XML documents3. Support developing, publishing and consuming web services4. Support wireless enabled web sites and portals5. The application server should be capable of supporting clustering.6. All components of the application server should be based on standards and selectedsuch as to provide ease of management and to avoid compatibility issues7. All application server components must be maintainable with an ease such thatcorrective and preventive maintenance can be performed on the system withoutaffecting the entire working of system.8. All the application server components must be capable of being managed from aremote management station and provide information on performance parameters4. DatabaseThe database should address all the structured and un-structured data storagerequirements of the proposed systemThe RDBMS database should have a high tolerance of failureThe underlying database should support 24x7 high availabilityGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 23 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceThe database should provide horizontal scalability, by adding additional servers for thesame database without any downtimeThe data scalability and manageability should be integral part functionality of thedatabase.The database should provide enterprise class web management tools for managementand maintenance of databases even from remote placesThe database should support native automated disaster recovery capability without anythird party support using cost effective option of automatically synchronizing thetransaction logs to disaster site, which in case of fail over the other node provides theavailability of all data. This flexibility of log synchronization should be supported fromEnterprise to Entry Level server edition of the databaseThe database should be capable to support plug and play data transfer across platformsor operating systemsThe database should be able to support various types of content like Texts, Images,Multi-media, Spatial and XML content nativelyThe database should ensure data synchronization between database servers on nearreal-time basis by capturing messages at the source database, stage messages in aqueue, propagate messages from one queue at the source to another queue at the targetand consuming messagesThe database should support both way data synchronization across database servers inone-to-many and many-to-one situations and automatically detect data conflicts andresolve the same as per predefined conflict resolution algorithmsThe database should support data synchronization across database servers inheterogeneous platformsThe database should be capable to deploy fine-grained access control, separation andsegregation of duties and native encryption capabilities. The database should alsoprevent access to sensitive application data by highly privileged users.The database should control access to the applications, databases and data with flexiblesecurity controls.The solution should provide options or utility to encrypt/decrypt sensitive dataThe solution should support data export and import facility to variety of databases andother software packagesThe solution should provide backup (hot & cold) and recovery facilityThe solution should be able to schedule a backup/restore taskThe solution should be compatible with 3rd party system monitoring package.The solution should support selective encryption of the stored dataThe database should support a single unified data model hosted on a single database.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 24 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceThe database design & architecture should be in line with the functional and nonfunctionalrequirements of the proposed systemThe database should be highly available with every processing node providing full viewof data. This means, in case of failure of one server, each remaining server in the clustershould provide full access to all data at any point in timeIt should support clustering exploiting rapidly emerging disk storage and interconnecttechnologiesIt should provide automated disaster recovery solution to maintain transactionconsistency, providing an option of zero data loss where requiredIt should provide restrictive data access that enables different types of users to havesecure, direct access to mission-critical data sharingIt should control data access down to the row-level (row-level security) so that multiplecommunities of users with varying access privileges can share data within the samedatabaseIt should provide encryption capabilities while transferring data over networksIt should possess ability to encrypt data stored in the database at the column levelIt should provide Public Key Infrastructure (PKI) supportIt should provide support for comprehensive auditing for ‗inserts‘, ‗deletes‘, ‗updates‘ and‗selects‘, and quickly spot and respond to security breachesIt should store XML content native to databaseIt should have the ability to index, search, and analyze text and documents stored indatabaseIt should support different partitioning schemes to split large volumes of data intoseparate pieces or 'partitions' which can be managed independentlyA centrally Monitored Based GUI Administration Tool should be available with theRDBMS to Create, Delete & Manipulate different Database Objects and also ScheduleQueries priorities centrally.Server Configuration Tools be available to automatically configure clients, network etc.Database should have received the security certification (EAL) such as InternationalCommon Criteria for Information Technology Security Evaluation or equivalent.Database should support industry standard TPC benchmark or Equivalent.The database software should provide the following capabilities:a. Advanced Web Based Reporting Servicesb. Data warehousing and Analysis Servicesc. Business Intelligenced. Complete ETL functionalitye. Performance Management ToolsGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 25 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Policef. Clustering Toolsg. Tuning and Diagnostics Toolsh. Spatial Database Capabilitiesi. Database Compression and Encryption Toolsj. Replication Technologies for Failover to Remote Sites.All the above functionalities should support scalable and high available functionality.DBMS ETL Tool Capabilities:a. ETL Should support Import and Export Wizard and supporting connections, sourceand destination adapters, and tasksb. ETL Should support performing persistent lookups, Data Profiling; Should supportfuzzy lookups and fuzzy searchc. The ETL tool should provide for integrating data from various relational or nonrelationalsources. The tool should provide native access interface to the following PCFiles – Spreadsheets, Flat Files, DBF, etc..d. The ETL tool should be rich in the set of in-built transformations and functions. Thetool should provide at least 50 in-built transformation functions.e. Should support Central Management of Replications, Fine grained scheduling of datareplication, Scale out of replication architecture, Capability for both Push and PullReplicationsDBMS Reporting capabilities like :a. Should provide facilities to Create, Design, Generate & manage the reports.b. Should support Visualization tools such as maps, gauges, and chartsc. Should support for remote and non-relational data sourcesd. Should have centralized reporting functionality that gives users a single place forlocating the latest reports, spreadsheets, or key performance indicators.e. Should Provide Reporting which can be published through a variety of mediums likeweb application, client application, mail, ftp folder, mobile handhelds etc. Should supportmultiple formats like html, PDF, XML, CSV, etc. and other custom formats as out of thebox.f. Should provide customization features for reporting where user can filter on variousparameters to be reported on the screen.g. Should allow administrators to create reporting boundaries (without programming)using which adhoc reporting can be done by end users.h. Should allow Creation of filters to control data displayed on a report. And allowParameters passing to the reports at run- time.i. Should provide Offline viewing of previously created Reporting results.5. Server Load Balancer10/100/1000Mbps Ethernet Ports – minimum 4 portsMemory: Minimum 4 GBMinimum of 2 Gbps throughputMinimum of 1 Gbps SSL throughputMinimum of 10000 SSL connectionsGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 26 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceServer Load Balancing MechanismoooCyclic, Hash, Least numbers of usersWeighted Cyclic, Least Amount of TrafficNT Algorithm / Private Algorithm / Customizable Algorithm / ResponseTimeRedundancy FeaturesooSupports Active-Active and Active-Standby RedundancySegmentation / Virtualization support along with resource allocationServer Load Balancing FeaturesooooooooServer and Client process coexistUDP StatelessService FailoverBackup/OverflowDirect Server ReturnClient NATPort Multiplexing-Virtual Ports to Real Ports MappingDNS Load BalancingLoad Balancing ApplicationsoooApplication/ Web Server, MMS, RTSP, Streaming MediaDNS, FTP- ACTIVE & PASSIVE, REXEC, RSH,LDAP, RADIUSContent Intelligent SLBSLB should provide protection against DoS/DDoS attackHTTP Header Super FarmURL-Based SLBSLB should support below Management optionsoooooSecure Web Based ManagementSSHTELNETSNMP v1, 2, 3 Based GUICommand Line6. Link Load Balancer (may be proposed if State/UT has to build own DC in case SDC‟sare not operational)10/100/1000Mbps Ethernet Ports – minimum 4 portsMemory: Minimum 2 GBMinimum of 2 Gbps throughputLink Load Balancing Algorithimoround robin, wigthed round robin, response time, shortest response etc…Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 27 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceoLink Load Balancer should support below Management optionso Secure Web Based Managemento SSHo TELNETo SNMP v1, 2, 3 Based GUIo Command Line7. Production CAS (State) Application Services related servers (Web, Portal, Application,Database, Directory, etc…)Blade Chassis SpecificationSingle blade chassis should accommodate minimum 6 or higher hot pluggableblades.6U to 12U Rack-mountableDual network connectivity for each blade server for redundancy should beprovided. Backplane should be completely passive device. If it is active, dualbackplane should be provided for redundancyShould accommodate Intel, AMD, RISC / EPIC Processor based Blade Serversfor future applicationsShould have the capability for installing industry standard flavours of Windows,Linux, Unix, Solaris for x86 Operating EnvironmentsSingle console for all blades in the enclosure or KVM ModuleDVD ROM can be internal or external, which can be shared by all the bladesallowing remote installation of S/W and OSMinimum 1 USB portTwo hot-plug/hot-swap, redundant 1Gbps Ethernet module with minimum 8 ports(cumulative), having Layer 2/3 functionality.Two hot-plugs/hot-swap redundant 4 Gbps Fiber Channel for connectivity to theexternal Fiber channel Switch and ultimately to the storage device.Power SuppliesooHot plug/hot-swap redundant power supplies to be providedPower supplies should have N+N. All Power Supplies modules should bepopulated in the chassisHot pluggable/hot-swappable redundant Cooling UnitManagementooSystems Management and deployment tools to aid in Blade Serverconfiguration and OS deployment,Remote management capabilities through internet browserGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 28 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceooIt should provide Secure Sockets Layer (SSL) 128 bit encryption andSecure Shell (SSH) Version 2 and support VPN for secure access overinternet.Ability to measure power historically for servers or group of servers foroptimum power usageo Blade enclosure should have provision to connect to display console /central console for local management like trouble shooting, configuration,system status / health displayBuilt in KVM switch or Virtual KVM feature over IP.Dedicated management network port should have separate path formanagementSupport heterogeneous environment: AMD, Xeon and RISC/EPIC CPU bladesmust be in same chassis with scope to run Win2003/2008 Server, Red Hat Linux/ 64 Bit UNIX, Suse Linux / 64 Bit UNIX / Solaris x86Blade Servers (Web, Portal, Application, Directory, etc…)Blade can be half / full height with I/O connectivity to backplane2 Quad core @ 2.0 GHz or above with 4 MB shared L2 cache, 1066 MHz / 2000MT/s FSBProcessor should be latest series/generation for the server model being quotedMin 32 GB DDR3RAM with min 8 Nos. free slots for future expandability.Minimum Memory: 32 GB scalable to 128 GB per blade2 X (1000BASE-T) Tx Gigabit LAN ports with TCP / IP offload engine support /dedicated chipset for network I/O on blade server2 X 300 GB HDD or more hot swappable system disk with mirroring usingintegrated RAID 0,1 on internal disks, or min.16 GB compact flash card to beprovided. It should be possible to hot swap the drives without shutting down theserver.VGA / Graphics Port / ControllerShould support heterogeneous OS platformsBlade Servers for Infrastructure Services (EMS, Backup, DNS, Antivirus, etc…)Blade can be half / full height with I/O connectivity to backplane2 Quad core @ 2.0 GHz or above with 4 MB shared L2 cache, 1066 MHz / 2000MT/s FSBProcessor should be latest series/generation for the server model being quotedMin 16 GB DDR3RAM with min 8 Nos. free slots for future expandability.Minimum Memory: 16 GB scalable to 128 GB per blade2 X (1000BASE-T) Tx Gigabit LAN ports with TCP / IP offload engine support /dedicated chipset for network I/O on blade serverGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 29 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police2 X 300 GB HDD or more hot swappable system disk with mirroring usingintegrated RAID 0,1 on internal disks, or min.16 GB compact flash card to beprovided. It should be possible to hot swap the drives without shutting down theserver.VGA / Graphics Port / ControllerShould support heterogeneous OS platformsDatabase ServerMinimum 4x hex-core processor with 2GHz or above with 1066Mhz FSB / 2000MT /s expandable to 8 physical processor with min 6 MB L3 cache per processorProcessor should be latest series/generation for the server model being quotedOS support: Microsoft® Windows Server 2003 / 2008, Enterprise Edition / RedHat® Enterprise Linux 5 & 4 AP / SUSE® Linux Enterprise Server 9 / Solaris forx86Memory (DDR3 RAM): Min. 64 GB scalable upto1TBRAID controller with RAID 0/1/5 with 512 MB cacheHDD hot pluggable: 4 x 300GB 2.5‖ 10 K RPM HDD or moreDisk bays: Support for min 8 small form factor hot plug SAS / SCSI hard drives indisk drive carriersAt least 4 x 10/100/1000 Mbps Ethernet ports or more2 x 4 Gbps Fiber Channel PortsPorts Rear: Two USB ports (Ver 2.0); RJ-45 Ethernet; keyboard and mouse;no parallel port; Front port: One USB (Ver 2.0)Graphics controller: SVGA / PCI bus / ATI® ES 1000 / min 16MB SDRAMstd/max / 1280x1024 at 16M colorsOptical / diskette: 8X / 24X slim-line DVD ROM drive shared across chassisPower supplies: Hot pluggable/hot swapable redundant AC power supplyManagement feature to identify failed components even when server is switchedoff.Rack MountableIt should provide Secure Sockets Layer (SSL) 128 bitEncryption and Secure Shell (SSH) Version 2 and support VPN for secureaccess over internet.Should be able to manage systems through a web-browser.8. Storage and Backup SolutionSAN SwitchesGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 30 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceMinimum 16 Active ports (each with minimum port speed 4 Gbps) within same switchupgradeable to 24portsAll cable of length of 10 meter each and accessories for connecting Servers /Devices toSAN.Should have capability of ISL trunking of minimum 8 ports.Should support multiple OS.Non disruptive subsystem maintenance.Should have dual hot plugfans and hot plug power supplies switching and servicemodules.Should have web based management software for administration and configuration.Non disruptive microcode / firmware upgrades and hot code activation.Switch shall support in built diagnostics, power on self test, command level diagnostics,online and offline diagnostics.Should support hardware ACL based Port security, Port Zoning and LUN ZoningShould support Secure Shell (SSH) encryption to provide additional security for Telnetsessions to the switch.Should support multilevel security on console access prevent unauthorized users fromaltering the switch configurationShould support Fibre Channel trace route and Fibre Channel Ping for ease oftroubleshooting and fault isolationShould support the following diagnostics:ooooooOnline DiagnosticsInternal LoopbacksFC DebugSyslogOnline system healthPower on self test (POST) diagnosticsShould support Applications for device management and full fabric management. Themanagement software shall be able to perform following:ooooooFabric ViewSummary ViewPhysical ViewDiscovery and Topology MappingNetwork DiagnosticsMonitoring and AlertsStorage Area NetworkSAN controllerDual Active Active ControllerGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 31 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceCacheHost interfaceDrive interface8 GB Total Mirrored Cache for Disk IO Operations scalable to min 16 GB4 host ports per controller, Fibre Channel (FC),4 Gbps per port4 drive ports per controller—Fibre Channel (FC) Switched or FC Arbitrated Loop(FC-AL) standard per controller, 4 Gbps per portRAID levels Supported0, 1, 5 / 6Fans and power suppliesSAN supportDual redundant, hot-swappableBox should be compatible of SAN environmentSAN specifications shall have the followingThe storage array shall be configured with at least 8 GB cache scalable to min 16GB mirrored across two storage controllers for disk I/O operations.Storage subsystem shall support 300GB 15K RPM disks and 400GB or higher10 K RPM Fiber channel drives & 750GB, 1TB SATA or higher SATA / equivalentdrives in the same device arrayPresently, the storage sub system shall be configured with 300 GB FC drivesforperformance purpose and 750 GB or higher on SATA / equivalent for archivingpurpose.The storage system must provide upgrade path to larger or future array controllerand software technology while maintaining the existing investment.The storage array proposed should have an upgrade path from the earliergeneration product to the current generation product.All the necessary software to configure and manage the storage space, RAIDconfiguration, logical drives allocation, virtualization, snapshots (including snapclones and snap mirrors) for entire capacity etc.Redundant power supplies, batteries and cooling fans and data path and storagecontroller.Load balancing must be controlled by system management software tools.The multi-path software should not only support the supplied storage andoperating systems but should also support heterogeneous storage and operatingsystems from different OEMs.The storage array must have complete cache protection mechanism either by destagingdata or providing complete cache data protection with battery backup forup to 72 hours or more.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 32 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceTape LibraryTape drivesInterfaceThe storage system should be scalable from 10 TB to 50 TB of raw capacityusing 40% on Fiber Channel drives and 60% on SATA / equivalent drives usingthe same configuration as quoted in this tender‖.The storage array must have the capability to do array based remote replicationusing FCIP or IP technology.The storage array should support block level Synchronous and Asynchronousreplication across heterogeneous storage arrays from different OEMs.The storage array should support Operating System Platforms & Clusteringincluding: Windows Server 2003 (Enterprise Edition), Sun Solaris, HP-UX, IBM-AIX, Linux / Solaris for x86.Storage should support non-disruptive online firmware upgrade for bothControllers and disk drives.The storage array should support hardware based data replication at the Blocklevel across all models of the offered family.The storage should provide automatic rerouting of I/O traffic from the host in caseof primary path failure.Should provision for LUN masking, fiber zoning and SAN security.Should support storage virtualization, i.e. Easy logical drive expansion.Should support hot-swappable physical drive raid array expansion with theaddition of extra hard disksShould be able to support clustered and individual servers at the same time.Should be able to take "snapshots" of the stored data to another logical drive ona different Disk/RAID Group for backup purposesShould be configured with "snapshots and clone"Vendor should also offer storage performance monitoring and managementsoftware.The vendor must provide the functionality of proactive monitoring of Disk driveand Storage system for all possible hard or soft disk failureMinimum 2 latest generation LTO drives. The State can size for more as per theirrequirements.Fiber Channel InterfaceOther SpecificationsShould have sufficient speed backup to Tape Library in High Availability forbacking up data from the SAN without any user intervention.Should be able to backup 50% of the entire production landscape in 8 hourswindow.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 33 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceShould support latest generation LTO drives or latest technology based librarywith at least 2 latest generation LTO drives tape drives (>=4), rack mountablewith redundant power supplies.Cartridges should have nativecapacity of 800 GB or more per cartridge.At least 50 latest generation LTO drive Media Cartridges with 5 CleaningCartridges, Barcode labels shall also be providedBackup SoftwareThe proposed Backup Solution should be available on various OS platforms suchas Windows and UNIX platforms and be capable of supporting SAN basedbackup / restore from various platforms including UNIX, Linux, and Windows etc.Centralized, web-based administration with a single view of all back up serverswithin the enterprise. Single console must be able to manage de-duplicated andtraditional backups.The proposed backup solution should allow creating tape clone facility after thebackup process.The proposed Backup Solution has in-built frequency and calendar basedscheduling system.The proposed backup Solution supports the capability to write multiple datastreams to a single tape device or multiple tape devices in parallel from multipleclients to leverage the throughput of the Drives using Multiplexing technology.The proposed backup solution support de-multiplexing of data cartridge toanother set of cartridge for selective set of data for faster restores operation toclient/serversThe proposed backup solution should be capable of taking back up of SANenvironment as well as LAN based backup.Bidder must quote the Online SAN based backup functionality on all proposeddatabase servers with LAN based backup on rest of the application/web/portalservers..The proposed solution also supports advanced Disk staging.The proposed Backup Solution has in-built media management and supportscross platform Device & Media sharing in SAN environment. It provides acentralized scratched pool thus ensuring backups never fail for media.Backup Software is able to rebuild the Backup Database/Catalog from tapes inthe event of catalog loss/corruption.The proposed Backup Software should offer online backup for all the OperatingSystems i.e. UNIX, Windows, Linux, etc.The proposed Backup Solution has online backup solution for different type ofDatabases such as Oracle, MS SQL, MySQLand Sybase / DB2 etc. on variousOS.The Proposed backup solution shall provide granularity of single file restore.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 34 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceThe Proposed backup solution shall be designed in such a fashion so that everyclient / server in a SAN can share the robotic tape library.Backup Solution shall be able to copy data across firewall.The backup software must also be capable of reorganizing the data onto tapeswithin the library by migrating data from one set of tapes into another, so that thespace available is utilized to the maximum. The software must be capable ofsetting this utilization threshold for tapesThe backup software should be able to support versioning and should beapplicable to individual backed up object‘sShould have the ability to retroactively update changes to data managementpolicies that will then be applied to the data that is already being backed up orarchivedAll software licenses should be in the name of Haryana Police and should be fulluse perpetual license, i.e. the software license should not expire after thecontract period. The software Licenses should be comprehensive and no furtherlicenses should be required for DC/DR operations. The software installed shouldnecessarily be the latest version at the time of actual implementation.FC-IP RouterFibre Channel PortsFC Port SpeediSCSI (Ethernet) Portsmin 4 FC portsAutosensing 1/2/4 Gb/smin 8 Ethernet portsiSCSI (Ethernet) Port SpeedAggregate BandwidthProtocol Support1 Gigabit Ethernetmin 125 MB/sFCPiSCSIHigh-Availability FeaturesManagement FeaturesiSCSI Gateway ManagerTwo-way active/active clustering with failover and failback capabilitiesMultiple iSCSI connections provide multipathing support from a singlegateway to as many as 100 servers.CLI (by Telnet, SSH, or console)SNMPGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 35 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceAllows for monitoring traffic statistics on each storage and networkinterface, fan and temperature and iSCSI session details.9. Appliance based HSM for PKI Security and EncryptionS. No Feature / Specifications Required1 Should support Windows 2000,2003,2008,Linux,Solaris,HP-UX 11i,VMWARE,AIX 5.32 Should comply to standards like FIPS 140-2 Level-3, CC EAL4+,ROHS,FCC part 15Class B3 Key Exchange Mechanism: DES / TripleDES, AES Algorithm Symmetric Algorithm :AES, MD5, SHA 1, SHA 2, SHA-256 , DES, TripleDES4 Support for various cryptographic algorithms: Asymmetric Key with Diffie-Hellman(1024-4096 bit), RSA (512-4096 bit) and (PKCS#1 v1.5, OAEP PKCS#15 Signing speed : 5000 S/S6 Remote PED Support for Authentication7 Onboard key generation, Digital Signing & Verification process to be done inside theHSM only for better performance and security8 HSM should be integrated with the applications running inside the Data Center9 Complete hardware based storage of key material for entire Life cycle10 24/7 telephonic/email support infrastructure based out of India10. KVM SwitchKeyboard, Video Display Unit and Mouse Unit (KVM) and/or other Control Devices/PCs may beused for the IT Infrastructure Management for which the necessary consoles/devices shall beplaced by MPSEDC in the location earmarked. The KVM unit should provide the followingfunctionalities:a. It should be rack-mountable.b. It should have a minimum of 8 ports scalable upto 24 ports.c. It should support local user port for rack access.d. It should support both USB and PS/2 connections.e. It should be capable of storing username and profiles.f. It should support high resolution of minimum 1280 x 1024g. It should be capable to auto scan serversh. It should work on CAT 6 / CAT 7 cables.i. Rack Mountable LCD Monitor with In-built Keyboard & Mousei. 1 U Rack MountGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 36 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Policeii. Display size: 17 inches diagonaliii. Contrast Ratio: 700:1iv. Display colors: 16 millionv. Resolution: SXGA 1280 x 1024vi. Brightness: 300 nitvii. Compatible to both PS/2 and USB based inputs11. Networking Equipments (for SDC/ DR/ all Other Police Locations)A. Routera) General Architecture:(i) High speed CPU(ii) Rack mountable configuration(iii) Health LED for all modules to indicate statusb) RouterPort Requirements:(i) 10/100 Mbps Ethernet- 2 Nos(ii) WAN Ports E1- 2 Nos(iii) Packet Forwarding Speed- Minimum 60 Kppsc) Router Features:(i) Support for router redundancy protocol(ii) Router software must have on line reconfiguration facilities(iii) High MTBF(iv) Capable of booting from a remote system where router image is present(v) Support for standard routing protocols like OSPF, RIP & BGP(vi) Flash min 128 MB(vii) Minimum of 256 MB RAM(viii) Configurationally changes should be done without rebooting the router or modules(ix) Stateful firewall functionality and IDS.d) Software features:Following standard IP routing protocols:(i) Static(ii) RIP, OSPF(iii) OSPF Over Demand Circuits(iv) Policy Routing(v) IP Version 6 Support(vi) Support for IPSec& 3DES through a simple software upgrade as and when required.Following WAN protocols:(i) PPP(ii) Multilink PPP(iii) Compression-Payload and TCP/IP HeaderFollowing Multicasting and Quality of Service (QoS):Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 37 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police(i) Resource Reservation Protocol (RSVP) as per RFP 2205 and Internet GroupManagement Protocol Version 2 (IGMPv2) as per RFC 2236.(ii) Support for IP Precedence, Committed Access Rate (CAR),(iii) DiffServQoS(iv) The router shall support Application recognition and it should be possible to framepolicies based on the applications.e) Security Features:(i) Support DES / 3 DES / AES(ii) PPP PAP or CHAP support.(iii) VPN support(iv) Time based Access Lists(v) Multiple Privilege Levels.(vi) Support for RADIUS or AAA.f) Power: 230 V AC, 50 HzB. L3 Switch at Data Center:(i) Layer 3 stackable switch(ii) 24 nos. of dedicated 10/100/1000 Base-T ports(iii) 4 Nos. of dedicated 1000 Base X(iv) support to enable dedicated 64Gbps Stacking and 2* 10G ports (or more) byseamless addition of hardware resources(v) Nonblocking architecture(vi) (vi) 160 Gbps switching fabric and 65.5 Mpps forwarding rate(vii) Support IGMP Snooping with Broadcast Control IGMP v3.(viii) Support for minimum 20000 MAC addresses.(ix) Ethernet, Fast Ethernet, Gigabit, 10Gigabit support(x) Spanning tree/Rapid Spanning Tree support(xi) Per VLAN Spanning Tree(xii) Support for IEEE 802.1Q tagging - 1K VLANS & 4K VLAN ID's(xiii) Dynamic Trunking Protocol or Link Aggragtion Control Protocol or equivalent.(xiv) VLAN Trunking Protocol or centralized VLAN management or equivalent(xv) Traffic classification should be based on user-definable application types: TOS,DSCP, Port based, Mac address, IP address, TCP/UDP port number(xvi) Multicast filtering per port should be supported(xvii) Support SNMP upto ver.3(xviii) Prioritization support(xix) Minimum 500 VLANS(xx) SNMP and Telnet support(xxi) Web-based and CLI management(xxii) Four RMON groups (1,2,3&9)(xxiii) Out of Band Management Ethernet RJ45 Port(xxiv) Additional features: Advanced QoS, Rate limiting(xxv) L3 Features : Static routes, RIPv1/v2 & RIPng(xxvi) Security : Time based L2/L3/L4 Access Control Lists, 802.1x, IPFIX, and AAARadius support(xxvii) Mounting: 19‖ Rack mountableGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 38 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police(xxviii) Source power supply: 230 V AC Single phase 50Hz to internal hot swappable PSU,slot for Internal RPSUB. Minimum Technical Specifications Requirement at Police Units1. DesktopsClient Systems - all Police Units/ OfficesMinimum Technical Specifications for Desktop PCProcessor: Intel Core i5-650processor (3.20 GHz) with Q57 Chipset or higherCache: 6 MBMemory Type: 4 GB DDR-III @ 1066 MHZ or higherMemory Slot: 4 DIMM SlotsInternal Hard Disk/Speed: 320 GB SATA (7200 RPM) or higherOptical Drive: SATA SuperMultiLightScribe DVD Writer DriveDisplay size: 18.5 inch (measured diagonally)Graphics Controller: Intel latest Graphics Media Accelerator integrated graphicsForm Factor: Convertible MinitowerExternal I/O ports: Rear: 6 USB 2.0, 1 standard serial port, 1 optional serial port, 1optional parallel port, 2 PS/2, 1 RJ-45, 1 VGA, 1 Display Port, audio in/out; Front: 2 USB2.0, headphone and microphoneExpansion slots: 3 full-height PCI, 1 full-height PCI Express x1, 2 full-height PCIExpress x16Network interface: Integrated Intel 82567LM Gigabit Network ConnectionPower requirements: Input voltage 90 – 264 / 100 – 240 VAC, 50/60 Hz, 47 – 63 Hz,active PFC (85% High Efficiency)Management: Desktop Management ToolBilingual Keyboard: PS/2 or USB Standard KeyboardPointing device: USB 2-Button Optical Scroll MouseSecurity management: TPM 1.2 TPM Security Chip (except for Russia), TPM Pre-BootAuthentication (via BIOS), Smartcard Pre-boot Authentication (via BIOS), StringentSecurity (via BIOS), SATA port disablement (via BIOS), HP ProtectTools EmbeddedSecurity Software, Serial, Parallel, USB Enable/Disable (via BIOS), Removable MediaWrite/Boot Control, Power-On Password (via BIOS), Setup Password (via BIOS)Warranty: 3 Years Part, 3 Years Labour, 3 Years On-SiteGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 39 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police2. Multi-Function Laser (Print/ Scan/ Copy)Multifunction Laser Printer LAN 3 in 1 Printer (Black & White)Minimum Technical Specifications for Multi-Function Laser PrinterPrinterScannerCopierHigh-speed printing, Black-and-white: up to 35ppm (draft); up to 15ppm,Duty Cycle: Upto 15,000 pages per monthAutomatic two-sided printing,250-sheet input tray, Print, scan and copy unattended withthe Automatic Document feeder, enhanced print permanence,Capable of installation, configuring, monitoring and troubleshooting in the network, fromanywhere on the networkFlatbed with automatic document feed, upto 4800 dpi; Enhanced upto 19200 dpi; Scansize maximum (flatbed): 215.9 x 297 mm (8.5 x11.7 inches), front panel scan (scan toapplication.Black-white colour-Upto 1200x600 dpi, Copy speed (black, draft quality, A4):Up to 35cpm, Copy resolution (black graphics): Up to 1200 x 600 dpi, Copier resize: 25 to 400%,Maximum number of copies: Up to 99, Copier smart software features: Up to 99 multiplecopies, reduce/enlarge from 25 to 400%, 2-up or 4-up allowing 2 or 4 pages to becopied onto 1 page, contrast (lighter/darker), resolution (copy quality), tray select,collate, margin, shift3. SNMP based 3KVA UPSSNMP Based UPS - all Police Units/ OfficesMinimum Technical Specifications for UPS1. ISO 9001 certified brand2. True On Line Type3. Backup period should be atleast2Hrs with minimum 7200VAH for 3 KVA4. IGBT with High Frequency PWM (Pulse with Modulation) Technology5. Output wave form should be Sine wave6. Compatible with local Electricity Power Generator.7. Total Harmonic Distortion should be less than 3%.8. Support input voltage range of 160 V to 270 V.9. Output Voltage should be 230 Volt AC (+/- 1%)10. Output frequency should be 50 Hz +/- 0.05 Hz (Crystal Controlled)11. Closed housing for batteries with suitable stand.12. Inherent protection should be provided for over loading, low battery, overtemperature, short circuits, over and under input voltage.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 40 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police13. LED indicators should be provided for at least load indication, load on battery,low battery, overload, Mains ON.14. Galvanic Isolation to be provided through inbuilt double wound transformer atoutput15. Audible indicator should be provided for at least load on battery, low battery,Mains failure, Overload4. 2 KVA or 5 KVA Generator Set2KVA Generator Set - all Police Units/ OfficesMinimum Technical Specifications for DG Set1. The proposed DG set should be able to support the Police Unit equipmentsalong with AC, in absence of primary power source.Engine shall be vertical multi cylinder 4 stroke type in accordance with IS10002-1981 with latest amendments.TypeMulti cylinderMethod of startingElectric start 12 V DCType of coolingWater cooled /Air cooledType of governorMechanical/ElectronicType of fuelHigh speed dieselRatingContinuousOutput Suitable HP rated to match thealternatorRated speedOver load capacity1500 RPM10% overload – minimum 1 hour50% overload – minimum 1 minute2. AccessoriesFlywheel to suitable diameter and fuel injection equipmentAir cleanerLubricating oil coolerElectric motor starting equipment like motor, battery, charginggenerator with voltage regulator etc.Heavy duty radiator with fanResidential type silencer with exhaust piping with vibration isolatorFuel tank suitable for 8 Hrs of continuous running with necessarypiping and fuel gauge, drain valve, inlet and outlet connections.Anti vibration mounting pads (Dunlop)Speed controlling governorSuitable coupling system to the AlternatorTachometerLubricating oil pressure gaugeHour meter to indicate number of Hrs of operationAuto trip on low oil pressureOver speed alarm with tripThermal insulation for exhaust line with glass wool, Aluminiumsheet, chicken mesh, Diesel line 12 mm dia including beadsflangeretcBattery 12 V with lead and terminalBattery charger.Protection: Protection against low lubricating oil pressure, highwater temperature and over speed shall be provided for engine withalarm and fuel shut off.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 41 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police5. Digital PenDigital Pen- all Police StationsMinimum Technical Specifications for Digital PenAveragebattery lifeAverage usagelifeApproximatebatteryrecharge timeMin. 2.5 hours continuous writing use150,000 hours2 hoursBattery typeStandardconnectivityHumidity nonoperatingLithium-ion polymer rechargeable batteryUSB 1.1 (also called High Speed USB 2.0)0 to 95% RH (excluding rain, non-operating)Humidity range 0 to 95% RH (excluding rain)HumiditiyrecommendedoperatingrangeOperatingtemperaturemaximumOperatingtemperaturerecommendedrangeStoragetemperaturerangeStorage lifeImagecompressionImageprocessing rateImageresolutionImage scalingLanguagessupportedInternal fixedmemory0 to 90% RH (non-condensing, operating)104°F32 to 104°F-4 to 104°FUp to 5 yearsPattern images to X, Y coordinate samples with relative time of capture75 HzAtleast 500 dpiPerspective, rotation, tilt, and error correctionEnglish and HindiAtleast 10 MB (1.3 MB available for user strokes)Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 42 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police6. Digital CameraDigital Camera - all Police StationsMinimum Technical Specifications for Digital CameraBasicFeaturesMainFeaturesUserInterface• Atleast14 Mega Pixels• Sensor Type 1/2.3 Super HAD CCD• Optical Zoom: 4x• Precision Digital Zoom: 8x• Lens: Carl Zeiss Vario-Tessar or equivalent• F Number 2.7 - 5.7• Auto Focus Range (W: Approx. 4cm to Infinity, T: Approx. 60cm toInfinity)• Compatible Recording Media Memory Stick Duo / Memory Stick PRODuo / Memory Stick PRO Duo (High Speed) / Memory Stick PRO-HGDuo / SD Memory Card / SDHC Memory Card• LCD: 2.7 (6.9 cm) (230K pixels), Clear Photo LCD• Battery Life: 240 shots or 120mins• Battery System: Lithium ION Battery• USB 2.0 Hi-Speed• Photo Mode Intelligent Auto, Easy Shooting, Program Auto,SteadyShot• Scene Selection Twilight / Twilight Portrait / Landscape / Soft Snap /Snow / Beach / High Sensitivity / Underwater / Gourmet / Pet• Still Image Size 14M 4,320 x 3,240• Still Image Size 16:9 Mode 11M(4,320 x 2,432) / 2M(1,920 x 1,080)• Movie Recording Mode (QVGA) 320 x 240, 29.97fps• Movie Recording Mode (VGA) 640 x 480, 29.97fps• Movie Recording Time Up to 2GB per shoot• Recording Format Motion JPEG / AVI• Still Image Recording Mode Normal (JPEG) / Burst (JPEG)• ISO Sensitivity Setting Auto / 80 / 100 / 200 / 400 / 800 / 1600 / 3200• Image Stabilizer SteadyShot• Focus Mode Multi-point AF (9 points) / Center-weighted AF / Spot AF• Auto Focus Mode Intelligent• Exposure Compensation Plus / Minus 2.0EV, 1 / 3EV step• White Balance Auto / Daylight / Cloudy / Fluorescent / Incandescent /Flash• Underwater White Balance Auto / Underwater 1-2• Light Metering Multi-Pattern / Center Weighted / Spot• Flash Mode Auto, Flash On, Flash Off, Slow Synchro• Flash Range ISO Auto: Approx. 0.3 - 3.5m (W) / 0.6 - 1.8m (T),ISO3200: up to Approx. 7.1m (W) / 3.7m (T)• Pre-flash• Auto Daylight Syncro• Dynamic Range Optimiser Standard / Off / Plus• Face Detection• Red-eye Reduction• Clear RAW NR (Noise Reduction)• Self-Timer (10sec / 2sec / off)• Auto Review• Index Playback• Playback Moving Image Mode (QVGA / VGA)Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 43 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police• Slide Show Playback (SD)• Image Rotation / Divide (MPEG) / Cue & Review• Hand Shake Alert• LCD Brightness Setting• Speaker Volume Control• Internal Memory Full Data Copy (to Memory Stick)• Multi-use Terminal• USB Connecting Auto / Mass Storage7. L2 Switch for PS/HO(i) Layer 2 switch(ii) 24 No 10/100/1000 ports(iii) 2 Nos. 10/100/1000(iv) Non-blocking architecture(v) min 8.8 Gbps switching fabric and 6.5 Mpps forwarding rate(vi) Support IGMP Snooping with Broadcast Control IGMP v3.(vii) Support for minimum 8000 MAC addresses.(viii) Ethernet, Fast Ethernet support(ix) Spanning tree/Rapid Spanning Tree support(x) Per VLAN Spanning Tree(xi) Support for dynamic VLAN Registration(xii) Dynamic Trunking Protocol or equivalent.(xiii) VLAN Trunking Protocol or Centralized VLAN management or equivalent(xiv) Traffic classification should be based on user-definable application types: TOS,DSCP, Port based, Mac address, IP address, TCP/UDP port number(xv) Multicast filtering per port should be supported(xvi) Support SNMP upto ver.3(xvii) Prioritization support(xviii) Minimum 250 vlans(xix) SNMP and Telnet support(xx) Web-based and CLI management(xxi) Four RMON groups (1,2,3&9)Should support Policy based Switching and traffic RedirectionOne to one and One to Many mirroringSCP and SFTP for secure ManagementPrivate Vlan support(xxii) Additional features: Advanced QoS, Rate limiting(xxiii) Time based L2/L3/L4 Access Control Lists, 802.1x and AAA Radius support(xxiv) Mounting: 19‖ Rack mountable(xxv) Source power supply: 230 V AC Single phase 50Hz8. 600VA UPS with 60 minutes backupSpecificationsCertifications ISO 9001 certified / ISO 14001TechnologyPWM Technology employing MOSFETS for switchingEfficiency >=75%Input Voltage & Range 140-280 VInput Frequency Range 47 to 53 HzOutput Voltage200 to 255VGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 44 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceFrequency 50 Hz +/- 5%Output Power Factor 0.6 lagWaveformQuasi Sine WaveBattery Backup60 minutesBattery TypeSealed Lead Maintenance Free VRLA type (Lead Calcium SMFbatteries NOT acceptable)Battery Capacity Minimum 1000 VAHTransfer Time

Crime & Criminals Tracking Network and Systems ProjectHaryana Policeb) Return Writer: Recommendations,Data from this application would not be migrated or digitized and would be replaced by ―PeriodicCrime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.Stands amended asData from this application would be migrated or digitized and this application will be replaced by―Periodic Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.c) Crime Record Office: Recommendations,Data from this application would not be migrated or digitized and would be replaced by ―PeriodicCrime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.Stands amended asData from this application would be migrated or digitized and this application will be replaced by―Periodic Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.G. Annexure XIV7 Integrated Investigation Forms are attached as Annexure to this documentGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 46 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police3 RFP VOLUME II1. 1.2. Bid Submission Instructionsa. Mode of SubmissionEnvelope 5All the above 4 envelopes along with the cover letter, as specified inAnnexure Other Formats - Error! Reference source not found. shoulde put in envelope 5 which shall be properly sealed. The outside of theenvelope must clearly indicate the name of the project (“HaryanaCCTNS: Response to the RFP for Selection of System Integrator”).Stands amended asEnvelope 5All the above 4 envelopes along with the cover letter, as specified inAnnexure Other Formats, should be put in envelope 5 which shall beproperly sealed. The outside of the envelope must clearly indicate thename of the project (“Haryana CCTNS: Response to the RFP forSelection of System Integrator”).2. 2.4. Prequalification CriteriaNotes, Point 5 (b),The sub contractor must be ISO 9001 in IT services. (ISO 27001) certification wherever relevant)Stands amended asThe sub contractor must be ISO 9001 in IT services and preferably ISO 27001 certifiedGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 47 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police3. 2.6. Technical Evaluation Scoring MatrixEvaluation Criteria/ Sub-CriteriaDescription and Evaluation System Max. Score CriteriaCut-offScoreA Past Experience 30 25A1 System Integration Max 5 Citations showcasing experience as system integrator for turnkeyprojects in India in the last 5 years for a project value of more than 25 Croreseach, involving at least 50+ locations and 1000+ users and the following:IT infrastructure procurement, deployment, and commissioningSoftware development and implementationNetwork deployment and commissioning (LAN/WAN)Site PreparationTechnical Support including Operations and maintenanceMaintenance of SLAs20 NAFollowing parameters will be examined for evaluation:Project valueExtent of coverage of above mentioned work areas in the project scope ofworkStage of completion of the project (Completed / on-going)Bidder must provide as a supporting documentary proof in form of workorders confirming year and Area of activity, value of services to be deliveredfor each of the project, Completion Certificate from Client confirming yearand value of Bidder‘s scope of work along with Reference details of theGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 48 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceEvaluation Criteria/ Sub-CriteriaDescription and Evaluation System Max. Score CriteriaCut-offScoreClientStands amended asEvaluation Criteria/ Sub-CriteriaDescription and Evaluation System Max. Score CriteriaCut-offScoreA Past Experience 30 22A1 System Integration Max 5 Citations showcasing experience as system integrator for turnkeyprojects in India in the last 5 years for a project value of more than 20 Croreseach, involving at least 50+ locations and 1000+ users and the following:IT infrastructure procurement, deployment, and commissioningSoftware development and implementationNetwork deployment and commissioning (LAN/WAN)Site PreparationTechnical Support including Operations and maintenanceMaintenance of SLAs20 NAFollowing parameters will be examined for evaluation:Project valueExtent of coverage of above mentioned work areas in the project scope ofworkGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 49 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceEvaluation Criteria/ Sub-CriteriaDescription and Evaluation System Max. Score CriteriaCut-offScoreStage of completion of the project (Completed / on-going)Bidder must provide as a supporting documentary proof in form of workorders confirming year and Area of activity, value of services to be deliveredfor each of the project, Completion Certificate from Client confirming yearand value of Bidder‘s scope of work along with Reference details of theClientGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 50 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police4. 3.6. Failure to agree with the Terms and Conditions of the RFP1. Para (1),Failure of the successful bidder to agree with the Terms & Conditions of the RFP shall constitutesufficient grounds for the annulment of the award, in which event Haryana Police may award thecontract to the next best value bidder as per Haryana State Government Policy or call for newproposals from the interested bidders or invoke the PBG of the most responsive bidder as persection 2.8 of this volume.Stands amended asFailure of the successful bidder to agree with the Terms & Conditions of the RFP shall constitutesufficient grounds for the annulment of the award and Forfeiture of the submitted EMD, in whichevent Haryana Police may award the contract to the next most responsive bidder as per HaryanaState Government Policy or call for new proposals from the other interested bidders.2. 4.3. Payment Schedules and MilestonesPlease Note,1. Para (4)The payment will be made on the basis of the actual quantity of the items procured. CLIENT willhave the right for reduction / addition in the quantity proposed. Any payments will be done on thebasis of the unit rates quoted by the bidder in the Commercial bid.Stands amended asThe payments will be made on the basis of the actual quantity of the items supplied andcommissioned under this project. CLIENT will have the right for reduction / addition in the quantityproposed. Any payments will be done on the basis of the unit rates quoted by the bidder in theCommercial bid.2. Section 7, Format for Bid Response – Commercial BidForm 2: Detailed Component-Wise Pricing stands amended asGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 51 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceS.No.CategoryComponent No of Components /Units of Service (X)Rate (per unit)(Y)Total Cost ( =X*Y)A. Hardware Related Costs with the AMC 3 for the period of 5 years from the Go-Live of the projectSet of VirtualizedDesktops withpreloaded OSDesktops withpreloaded OSInfrastructure / Hardware 1.Printers2.InfrastructureInstallation andTesting /MiscellaneousCharges…DG Set 2 KVADG Set 5 KVAOthers…..OthersTotal A:B (i). Networking (LAN) Related CostsRoutersSwitch1.2.Network RelatedInfrastructureNetwork Testing /Bandwidth/MiscellaneousCharges….StructuredCablingOthers….OthersSub Total B(i):B (ii): Networking – VPN over BroadbandS. No ConnectivityAnnual Chargesfor 512 KbpsNo. of Locations (b)No. of Years(c)Total Cost ( =a*b*c)3 Rates quoted for AMC of hardware shall also be applicable for AMC of existing hardware with HaryanaPolice.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 52 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceS.No.CategoryComponent No of Components /Units of Service (X)Rate (per unit)(Y)Total Cost ( =X*Y)bandwidth ateach location (a)VPNBroadband….OthersSub Total B (ii):Over270 5Total B: Sub Total B(i) + Sub Total B(ii):C (i) . Application Development & Database Creation CostS.No.1.CategoryFor COTSproducts: Modulewise licensing anddeployment costName of themoduleModule 1Module 2……Module nNo of licenses (X)Rate (per unit)(Y)Total Cost ( =X*Y)2.CCTNSapplication: TotalcostofCustomization,integration,development anddeployment of theCCTNS solution asper requirementsmentioned in theRFPName of theModule of CAS(State)Module 1…..Module nMan Months (a) Man MonthRates (b)Total Cost(=a*b)NameModuleof theMan Months (a) Man MonthRates (b)Total Cost(=a*b)3.For Be-SpokedevelopmentModule 1…..Module nSub Total C (i):S.Category Annual Charges (a) No. of Years (b)No.Total Cost(a*b)Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 53 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceS.No.4.5. …..Category6. OthersSub Total C (ii):Annual Maintenance Charges forcomplete CCTNS ApplicationTotal C: Sub Total C(i) + Sub Total C(ii):D. Site Preparation and Civil WorksComponent No of Components /Units of Service (X)Rate (per unit)(Y)5 4Total Cost ( =X*Y)1.2FlooringWall finishing andPainting3 Site Preparation Computerand Civil Works at Workstations4 MHC room in eachPolice StationCabinets5Renovation ofmain entry door6…nWindowsBlinds…….OthersRollerE. Operations and Maintenance Costs (Half yearly Expenses for 5 years of contract after „”Go-Live”) –as detailed in RFP Volume 11.2.ApplicationMaintenance &OperationalExpense includingupgradation,deployment ofpatches, fixes etc.InfrastructureMaintenanceExpense (Helpdesk,deployed hardware& network4 AMC charges are applicable only after the Go-Live of Complete CCTNS system in the State.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 54 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceS.No.CategoryComponent No of Components /Units of Service (X)Rate (per unit)(Y)Total Cost ( =X*Y)infrastructure etc.)3. ….4. OthersTotal E:F: Support Manpower1. Programmer2. System Analyst3. Data Entry Operator4. Trainer5. …..6. Any OtherG. Data Digitization1.2.Cost of digitization of data (data entry ofthe Master data and minimum historicaltransactional data entry)Cost of scanning of existing files for theIntegrated Workflow and DocumentManagement System…..Others2 persons for 3months (6)1 person for 6months (6)Total G:H. Data Cleansing & Data Migration1. Cost of Data Cleansing and Migrating Data from existing system to new system2. Testing of migrated data….OthersTotal H:I. TrainingTraining Cost Per Person for1. Change Management Trainings 5000 trainees L 5000*L2. Trainings on the Application modules 10000 trainees M 10000*MGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 55 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceS.No.CategoryComponent No of Components /Units of Service (X)Rate (per unit)(Y)Total Cost ( =X*Y)….OthersTotal I:J. Data Centre Related Costs with the AMC for the period of 5 years from the Go-Live ofthe project:S.No.CategoryComponentQty / Unitsof Service(X)Rate (per unit) (Y)Total Cost (= X*Y)1.Servers2.Networkingequipments3.Storageequipments (SANetc.)4.Backequipmentsup5. Server OS license6.7.Deployment ofrequisiteinfrastructureDatabase licenseAnti-virus8.for Data centreEMSLicensesCAL9.Identity & AccessManagement10. HMS11. ….12.Installationtesting charges&13. OthersTotal J:K: O&M of Data Center1 All the O&M Site preparationGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 56 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceS.No.CategoryComponentQty / Unitsof Service(X)Rate (per unit) (Y)Total Cost (= X*Y)2. cost formanaging the3.data centerservicesManpowerMaintenance ofthe H/w & systemsoftware4.Maintenance &updation of Antivirus5. …..6. OthersTotal K:Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 57 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police4 RFP VOLUME IIIA. Section 2, Master Service Agreement2.16.2 Effects on Termination,1. Point (d),On termination of this Agreement for any reason, the CLIENT will decide the appropriate courseof action.Stands amended asOn termination of this Agreement for any reason, the CLIENT will decide the appropriate courseof action including the option of re-tender the remaining work at the Risk & Cost of the SI underthis project2. Additional Clause on Limitation of Liability to be inserted―Neither party shall be liable to the other for any special, indirect, incidental, consequential(including loss of profit or revenue), exemplary or punitive damages whether in contract, tort orother theories of law, even if such party has been advised of the possibility of such damages.The total cumulative liability of System Integrator arising from or relating to this Agreement shallnot exceed the total amount to be paid by Haryana Police under this assignment that gives rise tosuch liability (as of the date the liability arose); provided, however, that this limitation shall notapply to any liability for damages arising from(a) willful misconduct or(b) Indemnification against third party claims for infringement.‖B. Schedule VI, Payment SchedulePlease Note,1. Para (4),The payment against the hardware will be made on the basis of the actual quantity of the itemsprocured. CLIENT will have the right for reduction / addition in the quantity proposed. Anypayments will be done on the basis of the unit rates quoted by the bidder in the Commercial bid.Stands amended asGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 58 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceThe payments will be made on the basis of the actual quantity of the items supplied andcommissioned under this project. CLIENT will have the right for reduction / addition in the quantityproposed. Any payments will be done on the basis of the unit rates quoted by the bidder in theCommercial bid.C. Section 4, Service Level Agreement3. Interpretations1. Point (a),The business hours are 8:30AM to 4:30PM on all working days (Mon-Sat) excluding PublicHolidays or any other Holidays observed by the Haryana Police. The SI however recognizes thefact that the Haryana Police offices will require to work beyond the business hours on need basis.Stands amended asThe business hours are 0700 hrs to 2300 hrs on all working days (Mon-Sat) excluding PublicHolidays or any other Holidays observed by the Haryana Police. The SI however recognizes thefact that the Haryana Police offices will require to work beyond the business hours on need basis.2. Point (c),18X7 shall mean hours between 06:00AM -12.00 midnight on all days of the week.Stands amended as16X6 shall mean hours between 0700 hrs to 2300 hrs on working days3. Section: Post Implementation Phase SLAsService LevelDescriptionMeasurementInfrastructureAvailabilityRTO shall be less than or equal to six (6) hours.Severity of Violation: HighEach instance of non-meeting this service level will be treated as one(1) violation.InfrastructureAvailabilityRPO (zero data loss in case of failure of Primary DC) should be zerominutesGovernment of Haryana Corrigendum to RFP for Selection of System Integrator Page 59 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana PoliceSeverity of Violation: HighEach instance of non-meeting this service level will be treated as two(2) violations.Stands amended asService LevelDescriptionMeasurementInfrastructureAvailabilityRPO should be < 60 minutesSeverity of Violation: HighEach instance of non-meeting this service level will be treated as two(2) violations.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 60 of 61

Crime & Criminals Tracking Network and Systems ProjectHaryana Police5 ANNEXUREPresently 7 Integrated Investigation Forms as per National Crime Record Bureau format areused. Further, more IIF forms are being designed by NCRB for Missing Persons, UnidentifiedDead, Unnatural Deaths, Unidentified Persons.Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 61 of 61

FIRST INFORMATION REPORT(Under Section 154 Cr.P.C.)N.C.R.B.I.I.F.-I1. District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............…….2. (i) Act ......................................................……. Sections .………………………………………………..(ii)(iii)(iv)Act ........................................................…… Sections.......................................................................….Act ........................................................…... Sections ......................................................................….Other Acts & Sections .......................................................................................................................…3. (a) Occurrence of offence: Day...............….. Date from..…….. ……….. Date to......................……...Time Period .....................Time from..................….. Time to............................…(b) Information received at P.S.: Date ................................. Time ...................................(c) General Diary Reference : Entry No. ......................................……… Time ..............................…4. Type of Information : Written / Oral5. Place of Occurrence : (a) Direction and distance from P.S. ..............................…...........................…………..…………………………………………………………………………………… Beat No. ………………….(b)(c)Address...................................................................................................................................…………......................................................................................................................................................................In case, outside the limit of this Police Station, thenName of P.S. .......................................…… District ....................................................................…..6. Complainant / Informant :(a) Name ..................................................................................................................................................…(b)(c)(e)Father's/Husband's Name ...................................................................................................................…Date/Year of Birth .....................………….. (d) Nationality ..............................................…..………Passport No. ......................................……... Date of Issue ..............….. Place of Issue ..................…(f) Occupation ................................................................................................................................................(g) Address .......................................................................................................................................................7. Details of known/suspected/unknown accused with full particulars:(Attach separate sheet, if necessary)(1) ....................................................................................................................................................................…(2) ..............................................................................................................................................................................(3) .....................................................................................................................................................................…8. Reasons for delay in reporting by the complainant / informant....................................................................................................................................................................................................................................................................................................................................................................9. Particulars of properties stolen ( Attach separate sheet, if necessary )...................................................................................................................................................................................................................................................................................................................................................................--- : 1/2 : ---N.C.R.B.

I.I.F.-I10. Total value of property stolen ..............................................................................................……………………….11. Inquest Report / U.D. case No., if any ..............................................................................................……………...12. First Information contents (Attach separate sheet, if required ):13. Action taken: Since the above information reveals commission of offence(s) u/s as mentioned at Item No. 2. :(1) Registered the case and took up the investigation or(2) Directed (Name of I.O.) .................................…. Rank ….................……… No. ………… to take up theInvestigation or(3) Refused investigation due to ……………………………………………………………………………. or(4) Transferred to P.S. ...................................……… District ...............……………… on point of jurisdiction.F.I.R. read over to the complainant / informant, admitted to be correctly recorded and a copy given to thecomplainant /informant, free of cost.R.O.A.C.14. Signature / Thumb impressionof the complainant / informant.Signature of Officer in charge, Police StationName .…………………..............……………..Rank........................….....……. No. ..................15. Date and time of despatch to the court ………………………--- : 2/2 : ---Attachment to item 7 of First Information Report

N.C.R.B.Physical features, deformities and other details of the suspect/accused : ( If known / seen )Sl.No.SexDate/Yearof BirthBuildHeight(cms.)ComplexionIdentification Mark(s)1. 2. 3 4 5 6 7Deformities/PeculiaritiesTeeth Hair Eyes Habit(s) Dress Habit(s)8 9 10 11 12 13LANGUAGE/DIALECTPLACE OFBurn Mark Leucoderma Mole Scar Tattoo14 15 16 17 18 19These fields will be entered only if complainant/informant gives any one or more particulars about the suspect/accused.N.C.R.B.I.I.F.-II

CRIME DETAILS FORM1. District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............…….2. Acts and Sections ......................................................................................................................................………3. Place of occurrence shown by:Name ......................................................…………… Father's/Husband's Name............................................….Address .....................................................................................................................................................................4. Type of crime :(i)Major Head ........................................……. (ii) Minor Head.....................................................……..(iii) Method(s) (1) ........................................................................................................................(2) .........................................................................................................................(3) ..........................................................................................................................(iv) Conveyance(s) used ......................................................................................................................(v) Character assumed ..........................................................................................................................(vi) Language / Dialect used .....................................................................................................................(vii) Special feature -1 ...............................................................................................................….Special feature -2 ....................................................................................................................Special feature -3..............................................................................................................……(viii)Type of place of occurrence ........................................................................................................……(ix) Type of property stolen [4 types] (Major head of the property to be filled) :1) ................................................................. 2) ...........................................................3) ................................................................. 4) .................................................................5. Particulars of the victim(s) (Attach separate sheet, if required):Sl.No.NameFather's/Husband'sNameDate/Yearof BirthSexNationality ReligionWhetherSC/ ST/OBCOccupationAddressInjury(Grievous/Simple)Means ofcausinginjury1 2 3 4 5 6 7 8 9 10 11 12--- : 1/2 : ---

N.C.R.B.I.I.F.-II6. Motive of crime ……..................................................................................................................................................7. Details of properties stolen/involved (Use appropriate prescribed form(s) and attach).8. Date and time of visit to the place of occurrence:Date ………………Time …….......................9. Description of the place of occurrence.10. Description of physical evidence from the scene of crime for the property recovered/seized for the purpose ofinvestigation.(i) Witness: Name .................................................................………………………………………………Address …………..................................................................…………………………………(ii) Witness: Name ……………………………………………………...................................................Address .................................................................………………………………………….11. Sketch/ Map of the place of occurrence (Attach sketch/ map with legends separately, if needed. If to scale,indicate so. May be certified and signed by witnesses, if required).Whether the Sketch/Map prepared by draftsman?Yes/NoSignature of Investigating OfficerName...............................................Place ..................... Rank ....................……. No. ...........Date : …………….--- : 2/2 : ---

Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure Form.N.C.R.B.Details of identifiable numbered or unnumbered property including fire-arms seized/ recovered/ stolen/ involved:District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……Sl.No.Type of propertyEstimatedvalue(Rs.)Quantity Make Model/BoreNumberSpecial marksof identificationCountryoforiginSeized/Recovered/Stolen/InvolvedBelongingto victim/accused orabandonedInsurancecertificateNo.Name ofinsurancecompany1 2 3 4 5 6 7 8 9 10 11 12 13Witness-1SignatureSignature of Investigating OfficerName ………………………………………..Witness-2Rank ……………….. No. ……….…………Signature

Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure Form.N.C.R.B.Details of Cultural property seized/recovered/stolen:District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……Sl.No.TypeMaterialusedHeightcm-mmBreadthcm-mmNomenclatureDepth Weight Estimated Special featuresAgeValueAD/(Rs.)BCcmmmkg.-gm.-1 -2 -3Seized/Recovered/StolenPhotographcollectedYes/NoASIcertificateNo.Insurancecertificate No.and name of thecompany1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17Witness-1SignatureWitness-2Signature of Investigating OfficerName ………………………………………..Rank ……………….. No. ……….…………Signature

Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure form.N.C.R.B.Details of Automobile seized/recovered/stolen/involvedDistrict .........................................……….. P.S. ....................................……… Year ........................................... FIR No. ................................. Date ........................…Sl.No.Type ofautomobile1 2Estimatedvalue(Rs.)MakeColourModel(Year)Regn.No.Chassis No. Engine No. Seized/Recovered/Stolen/InvolvedBelonging tovictim/accused orabandonedInsurancecertificateNo.3 4 5 6 7 8 9 10 11 12 13Name ofinsurancecompanyWitness-1SignatureWitness-2SignatureSignature of Investigating OfficerName ………...…………………….Rank …….…………. No. ………...

ARREST/ COURT SURRENDER FORM(Separate form for each accused)N.C.R.B.I.I.F.-III1. District…...............…….. P.S. ............…… Year…………… FIR/Proceeding /G.D. No. ..…….. Date......…Alphanumeric code of the accused............... (Write A1 to A9 for the first 9 persons, B1 for 10th person & so on)2. Date, Time and Place of arrest/surrender: Date .......……… Time...........…… G.D.No.......……………….Place of arrest : P.S. .........………………………………….. District ........………………………………….3. Name of the court (if surrendered): ..................................................................................................................4. Acts and Sections : ................................................................................................................................................5. Arrested and forwarded/ Arrested and released on bail or PR bond/ Arrested but released on anticipatory bail/Arrested and remanded to police custody/ Surrendered in court and bailed out/ Surrendered in court and sent tojudicial custody/ Surrendered in court and remanded to police custody.(tick ' ' applicable portion).6. Particulars of the arrested person:(i)(ii)Name ..................................................................................................................................................…Father's / Husband's Name.....................................................................................................................(iii) First Alias .................................................... (iv) Second Alias .............................................……..(v) Nationality ................................................... (vi) (a) Voter Id. card No. ........................…………...(b) Passport No. ...................……………... (c)Date of issue ........ (d) Place of issue................(vii)Religion .................... .................................. (viii) Caste/Tribe......... .........................................……(ix) SC/ST/OBC.............................................. (x) Occupation .................................................……..(xi)(xii)Permanent Address ..............................................................… Distt..............…… P.S...............……Present Address ...................................................................... Distt ..............……P.S...............……7. Injuries, cause of injuries and physical condition of the arrested person (Indicate if medically examined) :...................................................................................................................................................................................................................................................................................................................................................................8. The arrested person, after being informed of the grounds of arrest and his legal rights, was duly taken intocustody on……............(date) at …….........(hours) at …............ (place). The following article(s) was/were foundon physical search, conducted on the person of the arrested person and was/were taken into possession, for whicha receipt was given to the arrested person. If no article found, `NIL’ may be indicated.(1) .............................................................…… (2) ..............................................................……..(Attached separate sheet, if required).Necessary wearing apparels were left on the arrested person for the sake of human dignity and body protection.The arrested person was cautioned to keep himself/ herself covered for purpose of identification.Intimation given to Shri/Smt. ..................................... (relation of) ............…... on (date)……….. at (hrs.)…..--- : 1/2 : ---9. Physical features, deformities and other details of the arrested person:N.C.R.B.I.I.F.-III

SexDate/Year ofBirthBuildHeight(cms.)ComplexionIdentification Marks(s)1 2 3 4 5 6Deformities/peculiaritiesTeeth Hair Eyes Habit (s) DressHabit(s)Language/DialectBurnmarkLeucodermaPLACE OFMole Scar Tattoo7 8 9 10 11 12 13 14 15 16 17 18Other features, if any ................................................................................................................................….10. Whether finger-prints taken : Yes/No11. Socio-economic profile of the arrested person :(a) Living Status: Living alone / Living with family / with associate in pucca house / hotel / hostel /katcha house / thatched house / slum / homeless / harbourer.(b) Educational qualification(s) ....................................…………. (c) Occupation .................................(d) Income Group:(i) Economically weaker section (Annual incomebelow Rs. 25,000/-)(iii) Lower middle income (Rs. 50,001/- toRs. 1,00,000/-)(v) Upper middle income(Rs.2,00,001/- toRs.3,00,000/-)(ii) Lower income (Rs.25,001/- to Rs.50,000/-)(iv) Middle income (Rs.1,00,001/- to Rs.2,00,000/-)(vi) Upper income (Above Rs.3,00,000/-)12. Whether the arrested person, as per observation and known police records:(a) Is dangerous: Yes/No (b) Previously jumped any bail Yes/No(c) Is generally armed Yes/No (d) Operates with accomplices Yes/No(e) Is known/listed criminal Yes/No (f) Is recidivist Yes/No(g) Is likely to jump bail Yes/No (h) If released on bail, likely to commit crimeor threaten victims/witnesses.Yes/No(i) Is wanted in any other case Yes/No( If Yes against item (b), (e) or (i), give case reference/Sections. Attach separate sheet, if required)13. Name and address of the witnesses ( At least one witness is necessary )1. Signature2. Signature14. Signature or LTI of arrested person.Signature of Investigating OfficerName .............................…………….……Place .........……........Date ...........…….......Rank .....................................No. ..............--- : 2/2 : ---

N.C.R.B.I.I.F.-IVPROPERTY SEARCH & SEIZURE FORM(Search/Production/Recovery u/s 51/102/165 Cr.P.C……….. etc.)1. District …………………………… P.S. …………….…….… Year …… FIR/G.D.No……… Date….…….2. Acts and Sections ………………………………………………………………………………………………3. Nature of property seized: Stolen/Unclaimed/Unlawful possession/Involved/Intestate.4. Property seized/ recovered: (a) Date…………………. (b) Time…………………………….……….(c) Place ……………………………………………………………………………………………………….(d) Description of the place ……………………………………………………………….…………………...5. Person from whom seized /recovered :Name……………………………. Father’s/Husband’s name ………………………………………………..Sex ………………. Age .………….. Occupation .………………………………………..…………………...Address .……………………………………………………………………………….………………………..Professional receiver of stolen property.Yes/No6. Witnesses:(i)Name ……………………………. Father’s/Husband’s name ……………………………………………….Age ……………………….. …… Occupation ……………………… Address ……………………………………………………………………………………………………………………………………………….………………………………………………………………………………………………………………….(ii)Name ……………………………. Father’s/Husband’s Name ………………………………………………Age …………………. ………….. Occupation ……………………… Address ………………………………………………………………………………………………………………………….……………………………………………………………………………………………………………………………………….7. Action taken/recommended for disposal of perishable property………………………….……………………8. Action taken/recommended for keeping of valuable property ……………………….………………………..9. Identification required. Yes/No10. Details of properties seized/ recovered ( Use appropriate prescribed form(s) and attach).(1) …………………….………………………………………………………………………………………(2) …………………….……………………………………………………………………………………….(Attach separate sheet, if required)-:1/2:-N.C.R.B.

11. Circumstances/grounds for seizureI.I.F.-IV12. The above mentioned properties were seized in accordance with the provisions of law in the presence of theabove said witnesses/* and a copy of the seizure form was given to the person/ the occupant of the place fromwhom seized.13 The following properties were packed and/or sealed and the signature of the above said witnesses obtainedthereon or on the body of the property.Sl.No.PropertyIndicate whether signatureobtained on the packet or on thebody of the property1 2 3-------------------------------------------------------Signature of the person from whom seized(if present)Witness-1Specimen of the seal is given belowSignatureWitness-2……………………………………………...Signature of Investigating officerName ………………………………………Rank ………………….……..No.………...SignaturePlace………………………. Date………..* In case the property is seized from such a place that no receipt is required to be given to anybody, this portion ofthe sentence should be struck off.-:2/2 :-

Attachment to Item 10 of Property Search & Seizure Form.N.C.R.B.Details of Counterfeit Currency recovered/seized :District ……………………………………. P.S. ………………………………. Year……….….. FIR No. ……………….Date………………...Sl.No.1Number of pieces Series Serial Number Type of currency Denomination Visible counterfeiting mark(s)2 3 4 5 6 7Witness-1 Signature of Investigating OfficerSignatureWitness - 2Name ………………………………Rank …………………. No. ………Signature

Attachment to Item 10 of Property Search & Seizure Form.N.C.R.B.Details of Narcotic drugs recovered/seized:District ……………………………………. P.S. ………………………………. Year……….….. FIR No. ………………… Date………………...Sl.No.Name of drug No. of packets Weight(kg./gms.)Description of the packing and marking,if anyMethod of concealmentEstimated value(Rs.)12 3 4 5 6 7Whether the notice under Section 50 of NDPS Act served on the person ?Yes/NoWhether the Laboratory analysis form filled on the spot ? Yes/NoWitness-1SignatureWitness - 2Signature of Magistrate (when present) /Gazetted Officer Signature of Investigating OfficerName ………………………………….. Name ………….……………………...Court ………………………………….. Rank ……………………... No. ……….Signature

FINAL FORM/ REPORT(Under Section 173 Cr.P.C.)N.C.R.B.I.I.F.-VIN THE COURT OF ..................................................................................1. District ..................................…… P.S. .......................……… Year.…………. FIR No........... Date ……….2. Final Report / Charge Sheet No ....................................................................…. 3. Date...................…………4. (i) Act.............................................................…………. Sections ...........................................................(ii)(iii)(iv)Act .........................................................….………… Sections .......................................................…Act ............................................................…………. Sections ........................................................…Other Acts & Sections .......................................................................................................................…5. Type of Final Form/Report: Charge Sheet / Not charge sheeted for want of evidence / FR True, Undetected / FRTrue, Untraced / FR True, offence abated / FR Unoccurred .(tick ' ' applicable portion).6. If FR Unoccurred: False/Mistake of Fact/Mistake of law/Non cognisable /Civil nature.(tick ' ' applicable portion).7. If Charge sheet : Original / Supplementary.(tick ' ' applicable portion).8. Name of I.O . ............................................………… Rank ....................................…….. No. ..............…….(at the time of charge sheet)9. (a) Name of complainant / informant ........................................................................................................(b)Father's / Husband's name .............................................................................................................…..10. Details of Properties/Articles/Documents recovered/seized during investigation and relied upon (separate list canbe attached, if necessary).Sl.No.Property descriptionEstimated value(Rs.)P.S. PropertyRegister No.From whom/where recovered orseizedDisposal1 2 3 4 5 611. Particulars of accused persons charge-sheeted: (Use separate sheet for each accused)Sl. No. …….(i) Name .............................................…………………. Whether verified ........................................…(ii)(iv)Father's/Husband's name ............................…………. (iii) Date/ Year of birth ..................…………Sex ...........…………….. (v) Nationality ................. (vi) Passport No. ......................……………..Date of Issue …………… Place of Issue .................................................……………………………(vii) Religion .........………….. (viii) Whether SC/ST/OBC ..........…….. (ix) Occupation …………..--- : 1/3 : --

(x)N.C.R.B.I.I.F.-VAddress ......................................................................................………………………………………............................................................................……. Whether verified ........................................…..(xi)(xii)(xiv)(xvi)(xvii)(xviii)(xix)Provisional criminal No. .....................................……………………………………………………..Regular criminal No. (if known) ...........................….. (xiii) Date of arrest .....................…………...Date of release on bail ..............…………………….. (xv) Date on which forwarded to court.............Under Acts & Sections ...............................................................……………………………………….Details of bailers / sureties:Name …………………………….. Father’s/Husband’s name ………………………………………….Occupation .................................... Address .................................................................................……Identification …………………………………………………………………………………………..Previous convictions with case references .......................................................................................…............................................................................................................................................................…................................................................................................................................................................Status of the accused:Forwarded / Bailed by police / Bailed by court / Judicial custody / Absconding / Proclaimed offender(tick ' ' applicable portion).12. Particulars of accused persons - not charge sheeted (suspect) : (Use separate sheet for each suspect)Sl. No. ……(i) Name ..........................................................………… Whether verified.............................…………(ii)Father's/Husband's Name .......................................… (iii) Date/Year of birth .............................…(iv) Sex .............. (v) Nationality ............................ (vi) Passport No. ................................……..Date of Issue...........………………………………... Place of Issue ...........................................….(vii)(x)Religion ...............……… (viii) Whether SC/ST/OBC .................…… (ix) Occupation ............….Address..........................................................................................................................……………………………………………………………………….. Whether verified …………………………….(xi)Provisional criminal No. .......................……………..(xii) Suspicion approved : Yes/No(xiii)(xiv)(xv)Status of the accused (suspect):Bailed by police/Bailed by court/ Judicial custody/Not arrested(tick ' ' applicable portion).Under Acts & Sections .............................................................................................………………Any Special remarks including reasons for not charge sheeting ..................................................……..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................--- : 2/3 : ---

13. Particulars of witnesses to be examined:N.C.R.B.I.I.F.-VSl. No. Name Father's/Husband's name Date/Year of birth Occupation Address Type of evidence to betendered1 2 3 4 5 6 714. If FR is false, indicate action taken or proposed to be taken u/s 182/211 I.P.C .............................................................................................................................................15. Result of Laboratory analysis ......................................................................................................................................................................................................................….16. Brief facts of the case (Add separate sheet, if necessary) .............................................................……………………………………………………………………………......................................................................................................................................................................................................................................................................…......................................................................................................................................................................................................................................................................….........................................................................................................................................................................................................................................................................…17. Refer Notice served : Yes/No Date..........................(Acknowledgement to be placed)18. Despatched on ..............................……….19. No. of enclosures ………………………20. List of enclosures : As annexedForwarded by Officer in charge Signature of Investigating Officersubmitting Final report/Charge sheetName ..............................................Rank ..........................No. ...............Name ........................................…......Rank ............................... No. .....…..--- : 3/3 : ---

N.C.R.B.I.I.F.-VICOURT DISPOSAL FORMIN THE COURT OF ...................................................................1. District ...............……….. P.S. ............…………….. Year ..........……. FIR / Proceeding No...........… Date.............….. 2. Charge sheet No........... Date..………..3. Judicial file/Court case No. .................................................…………… 4. Acts & Sections of Law ….......................................................................……………………..5. Date of framing charge in court ..................................………………… 6. Type of case …………………………………….. 7. Date of judgement ..............................……8. Name(s) of the prosecutor ..............................................................................................................................................................................................................................9. Details of court disposal in respect of the adult accused persons :Sl.No.Name of theaccusedProvisionalcriminalnumberRegularcriminalnumberType ofdisposalActs &Sections of lawunder whichconvictedTypeofpunishmentPeriodofpunishmentAmountof Fine(Rs.)Period ofBondAmountof Bond(Rs.)Fingerprints takenYes/No1 2 3 4 5 6 7 8 9 10 11 12--- : 1/2 : ---

10. Details of Court disposal in respect of Juveniles:N.C.R.B.I.I.F.-VISl.No.Name of theaccusedProvisionalcriminalnumberRegularcriminalnumberType ofdisposalActs & Sections oflaw under whichconvictedType ofpunishmentPeriod ofdetention/ careAmountof fine(Rs.)Name & Address of the Specialhome/ Juvenile home/ Observationhouse, to which sentFingerprintstakenYes/No1 2 3 4 5 6 7 8 9 10 1111. Reasons of Acquittal .......................................................................................................................................................................................................................................12. Other comments / strictures passed by the court13. Appeal preferred Yes / No - By State / By accused / By complainant--- : 2/2 : ---Signature of the P.P./A.P.P. preparing the formName ……………………..…Date ............................………

RESULT OF APPEAL FORMN.C.R.B.I.I.F.-VIIIN THE COURT OF .................................................................1. District ...............................………………. P.S. ......................……………….. Year ............….. FIR / Proceeding No. ................................... Date ....................….2. Charge sheet No. ............................... ……. Date ..........................……………3. Judicial file/Court case No..............................................................…………….4. Appellant party : State / Accused / Complainant5. Appeal No. ..........................................…… 6. Date of appeal...............…….7. Date of judgement .....................................................................................………8. Particulars of the results of appeal in respect of the adult accused persons :Sl.No.Name of the accusedProvisionalcriminalnumberRegularcriminalnumberActs &Sections of lawunder whichconvictedResult ofappealType ofpunishmentPeriod ofpunishmentAmount offine(Rs.)Period of bondAmount ofbond(Rs.)1 2 3 4 5 6 7 8 9 10 11The columns showing "Acts & Sections of Law" onward should be filled up only in case there is change in punishment in case of conviction or when acquittal is set aside, bothin respect of adults and juveniles.--- : 1/2 : ---

9. Particulars of the results of appeal in respect of Juveniles:N.C.R.B.I.I.F.-VIISl.No.Name of theaccusedProvisionalcriminalnumberRegularcriminalnumberActs & Sections oflaw under whichconvictedResult ofappealType ofpunishmentPeriod ofdetention/careAmount offine(Rs.)Name & address of theSpecial home/Juvenilehome/Observation house, towhich sent1 2 3 4 5 6 7 8 9 1010. Any notable observations of the Appellate court on the Investigation / Prosecution / Lower courts :11. Other comments / strictures passed by the court :12. Remarks, particularly in regard to further appeal, if any :Signature of the P.P./A.P.P. preparing the formName ………………………………..--- : 2/2 : ---Date ...............................……………