No. 112 • MARCH/APRIL <strong>2012</strong>21 24OperationsXstrata Difference . . . . . . . . . . . . . . . . . . . . . 1Charlie Sartain’s visit . . . . . . . . . . . . . . . . . . . 2<strong>Mount</strong> Margaret Mining Project advancing . 3MICO shafts . . . . . . . . . . . . . . . . . . . . . . . . 11MICO continuous Improvement project. . . 11Simply Outstanding . . . . . . . . . . . . . . . . . . 12Xstrata Technology leading the way . . . . . . 20Bowen Ram Car . . . . . . . . . . . . . . . . . . . . . 20Up CloseMike Westerman . . . . . . . . . . . . . . . . . . . . . . 9SafetySafety innovation award . . . . . . . . . . . . . . . . 5Our S<strong>to</strong>riesJames Windisch – Zinc . . . . . . . . . . . . . . . . 10Kate McCutcheon – EHM . . . . . . . . . . . . . . 15Shaun Byrnes – Copper . . . . . . . . . . . . . . . 22Bob Griffin – Townsville . . . . . . . . . . . . . . . . 27EnvironmentEHM TED expanded . . . . . . . . . . . . . . . . . . . 5St Joseph’s Primary School . . . . . . . . . . . . . 26HealthDon’t let the flu bugknock you out . . . . . . . . . . . . . . . . . . . . . . . 28CommunityHis<strong>to</strong>ric rail ambulance back on display . . . . 4EHM operations recovered from rain . . . . . . 5Xstrata <strong>Mount</strong> <strong>Isa</strong> <strong>Mine</strong>sSchool Bursary Program <strong>2012</strong> . . . . . . . . . . . 8<strong>Mount</strong> <strong>Isa</strong>’s oral health building . . . . . . . . . 16Crime prevention . . . . . . . . . . . . . . . . . . . . 18Award winning flying doc<strong>to</strong>rbase officially opens . . . . . . . . . . . . . . . . . . 21<strong>Isa</strong> Library lives on . . . . . . . . . . . . . . . . . . . . 23The Smith Family graduation ceremony . . . 23Shave for a cure . . . . . . . . . . . . . . . . . . . . . 24Our peopleTwenty, thirty forty years… . . . . . . . . . . . . . . 630 Years and many miles<strong>to</strong>nes . . . . . . . . . . . 7His<strong>to</strong>ry in the making . . . . . . . . . . . . . . . . . . 7Vacation Students visit our operation . . . . . 13Campbell clan return underground . . . . . . 13Welcome new apprentices . . . . . . . . . . . . . 14Xstrata Graduate Programwelcomes 48 new graduates . . . . . . . . . . . 17QRC Resources Awards for Women . . . . . . 19NoticesXstrata Super . . . . . . . . . . . . . . . . . . . . . . . . 14Announcements, In Memoriam,Accommodation, For Sale . . . . . . . . . . . . . 29Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 29From the COO’sThe health and safety of our workforcecontinues <strong>to</strong> be our key focus in <strong>2012</strong>, withour efforts and commitment <strong>to</strong> providing aninjury-free safe work environment supportedby a strong safety performance in <strong>March</strong>.Since the acquisition of <strong>Mount</strong> <strong>Isa</strong> <strong>Mine</strong>s byXstrata in 2003, we have made considerableimprovements in our safety performance. In <strong>March</strong><strong>2012</strong> North Queensland Copper Operationsachieved a miles<strong>to</strong>ne, recording no medicaltreatment, restricted work or lost time injuries atany of our operations. A Total Recordable InjuryFrequency Rate of 5.4 is an 82.2% improvementfrom 2004 figures. The improvement in this safetymeasure demonstrates that it is achievable for theworkplace <strong>to</strong> be free of recordable injuries.This performance also supports our SafetyLeadership Program which reinforces theeffectiveness of a risk based approach <strong>to</strong> preparingfor work. When we consider; ‘what we are about<strong>to</strong> do?’, ‘what could go wrong?’, ‘what we canpersonally do <strong>to</strong> prevent it going wrong?’ and ‘arewe right <strong>to</strong> start?’, our performance demonstratesthat all accidents are preventable.Steve de KruijffChief Operating OfficerXstrata CopperNorth QueenslandXstrata North Queensland is also committed<strong>to</strong> the sustainability of north Queensland andcurrently has more than $1.6 billion expansionprojects underway or in planning <strong>to</strong> expand ourmining operations in the region. But the potentialcan only be reached with a dedicated approach <strong>to</strong>addressing the state-wide pressures that industrygrowth is putting on communities.While we continue <strong>to</strong> grow our operations innorth Queensland, our priority will be <strong>to</strong> continue<strong>to</strong> employ locally and relocate new employees andtheir families <strong>to</strong> the north west where possible.However, <strong>to</strong> successfully achieve this goal, we need<strong>to</strong> work closely with local stakeholders <strong>to</strong> ensurethe quality and availability of housing is addressed.It is only fair that our new recruits <strong>to</strong> the north westare able <strong>to</strong> access the facilities and infrastructurethey would expect <strong>to</strong> find in other regional cities.The socio-economic development of <strong>Mount</strong> <strong>Isa</strong>and the region is vital <strong>to</strong> maintaining a sustainablecommunity through infrastructure development.We look forward <strong>to</strong> a year of positive growthfor the communities where we operate.Brian HearneChief Operating OfficerXstrata Zinc AustraliaOn the coverGary Birch – IndigenousTraineeship Coordina<strong>to</strong>rXstrata s<strong>to</strong>ck priceXstrata is listed on the Londonand Zurich s<strong>to</strong>ck exchanges.£11.02As at 16 <strong>April</strong> <strong>2012</strong>. Xstratashare price on the London S<strong>to</strong>ckExchange (XTA.L)Contact the edi<strong>to</strong>rInput from all Xstrata NorthQueensland operationsis invited. Any articles,innovations, achievements,ideas or suggestions arevery welcome. Pleasecontact Lara Lavers, XstrataCommunity Relations on email:llavers@xstratacopper.com.auor phone: (07) 4744 2955.The Xstrata Ethics LineThe Xstrata Ethics Line is anindependently run, confidentialfacility providing employees andstakeholders with a means forreporting breaches of Xstrata’sBusiness Principles, policiesor prevailing legislation. Toaccess this line please visitwww.xstrataethics.com orfreecall: 1800 987 310
OperationsXstratadifferenceFrom looking at the frontcover of this edition of <strong>Mine</strong><strong>to</strong> <strong>Market</strong>, you will havenoticed the fresh look of thepublication, which is a part ofXstrata’s ‘new look and feel’.Throughout the publication, you willappreciate the new layout changes whichhave been implemented, along withadvanced colour and tapestry artwork.New features of the magazine willalso see a focus on bringing the personals<strong>to</strong>ries and journeys of our employees <strong>to</strong>the reader.This is just one of the ways we arecommunicating <strong>to</strong> our people throughtelling their s<strong>to</strong>ries as well as our own,and bringing <strong>to</strong> life what is important <strong>to</strong>us at Xstrata.Our internet sites have also undergonea make-over with user-friendly updates.mine <strong>to</strong> market1