Efficient Vans: A Best Practice Guide to Cost - Transport Cafe

Efficient Vans: A Best Practice Guide to Cost-effective Van Use
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4.5
Review: How Have You Done?
This section discusses how your
organisation can monitor the
success of the action plan and fleet
policy you have put in place. It will
indicate how to collate and present
the baseline data necessary, select
indicators, set targets and undertake
ongoing monitoring and measuring
to allow you to feedback your
results into the actions you have put
in place.
Key questions that are answered in
this section include:
• How to keep track of your
indicators?
• What data do you need to
collect?
• What is the time frame for doing
these reviews?
4.5.1
Monitoring
Monitoring and measuring is the
process by which you can review
and illustrate the progress made
during any activity. Monitoring
and measuring against baseline
conditions allows your business
to clearly identify what progress
has been made in relation to your
efficiency targets. Each target or
action that will be monitored and
reviewed must be assessed on an
individual basis. This information
can then be used to allow areas
of success to be highlighted
and reported upon, and areas of
weakness to be identified so they
can be addressed as necessary.
This is a critical stage as it allows
you to identify the level of impact
the strategies you have put in place
have had and allows this information
to be communicated to employees
and customers. This section gives
an overview of the meaning of all of
these terms and gives examples for
illustration.
By this stage, your organisation
should have an idea of the areas on
which it wants to focus the methods
it is going to put in place. The next
stage is to be able to assess the
impact of your chosen strategies.
Figure 4.2 illustrates that having a
monitoring and review system in
place is a continuous procedure
and allows your operations to be
continually reviewed and adapted.
Figure 4.2: Efficiency improvement cycle
Performance Monitoring
Performance Review
Performance Review
Effi ciency Measures