Efficient Vans: A Best Practice Guide to Cost - Transport Cafe
Efficient Vans: A Best Practice Guide to Cost - Transport Cafe
Efficient Vans: A Best Practice Guide to Cost - Transport Cafe
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4.5.4<br />
Communicating Results<br />
Having a thorough reporting and<br />
presenting procedure in place is<br />
important. This will allow you <strong>to</strong><br />
keep track of the progress you are<br />
making with your van operations<br />
and enable identification of strong/<br />
weak areas. It will also allow you<br />
<strong>to</strong> communicate <strong>to</strong> your staff the<br />
impact that their efforts are having<br />
and, in addition, you will have the<br />
ability <strong>to</strong> publicise this information <strong>to</strong><br />
your cus<strong>to</strong>mers and clients.<br />
There are a number of ways that<br />
allow you <strong>to</strong> present the results <strong>to</strong><br />
employees and clients. Examples<br />
include:<br />
• Driver league tables – could act<br />
as an incentive (e.g. for most<br />
fuel-efficient driving)<br />
• Company newsletters – provide<br />
a good <strong>to</strong>ol by which results can<br />
easily be shared across the whole<br />
company. Individuals and groups<br />
can be recognised for their<br />
efforts and information can be<br />
communicated on any updates or<br />
changes<br />
• Email updates – provide<br />
occasional updates on new<br />
procedures that have been put in<br />
place<br />
• Charts and graphs – displayed<br />
in the office allow results <strong>to</strong><br />
be easily visible <strong>to</strong> staff and<br />
cus<strong>to</strong>mers<br />
Improving Your Efficiency<br />
4<br />
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