Request for Proposal RFP - tripura state co-operative bank

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RFP for TSCB Core Banking ProjectTender #:site visits, as part of the final evaluation in accordance with the responsesgiven for the identified requirements, any time after the last date forsubmissions of bids. The Bank will communicate a date and time to allqualified vendors any time after the last date for submission of bids.3.1.4.13 Right to Alter Quantities – The Bank reserve the right to alter therequirements specified in the tender. The Bank also reserves the right todelete one or more items from the list of items specified in the tender. TheBank will inform all vendors about changes, if any.3.1.4.14 Details of Sub-contracts, as applicable – If required by the Bank, Vendorsshould provide complete details of any subcontractor/s used for thepurpose of this engagement. It is clarified that notwithstanding the use ofsub contractors by the Vendor, the Vendor shall be solely responsible forperformance of all obligations under the RFP irrespective of the failure orinability of the subcontractor chosen by the Vendor to perform itsobligations. The Vendor shall also have the responsibility for payment of alldues and contributions, as applicable, towards statutory benefits for itsemployees and of sub-contractors.3.1.4.15 If the Bank are not satisfied with the technical specifications in any tenderand observes major deviations, the technical bids of such vendors may notbe short-listed and the price bids of such vendors may not be opened. Nofurther discussions shall be entertained with such vendors in respect of thesubject technical bid.3.1.4.16 Vendor shall inform their readiness for the pre-delivery inspection at least15 days in advance. For the network components and other hardwareinfrastructure, the same will be tested by the Bank on a sample or 100%basis at vendor’s site or Banks premises. All reasonable facilities, tools andassistance including access to drawings and production data should beprovided to the Banks officials and the consultants during inspection. Thereshall not be any additional charges for such inspection. However, Banks willhave the discretion to recover the costs related to travel and stay of itsstaff / consultants if the equipment offered for inspection is not as perBanks’ requirement or the test conditions are not complied with. It isexpected that the equipment should be ready for inspection within twomonths from the date of awarding the contract by the Bank. If the Vendorfails to intimate the date of inspection within 45 days of date of awardingthe contract by the Bank, it will be treated as a breach of contract and theBank reserves the right to levy penalty, as specified in Section 3.2.18.3.1.4.17 No site will be accepted as complete if any part of hardware, software,network components etc. are not delivered, and if delivered not installed,and operationalised free of any additional cost to the Bank. In such anevent, the supply and installation will be termed incomplete and will not beaccepted and warranty period will not commence, besides Bank right toinvoke the penalties which will be prescribed in the contract. Every site willbe accepted after complete commissioning of equipment & functioning ofequipment for a minimum period of ten (10) days. The manufacturer'scertification for structured cabling should be submitted for the Data centre& Disaster Recovery site within a period of one month from the date ofacceptance of the DC. The payment towards network equipment will bereleased only on production of the manufacturer's certificate.3.1.4.18 There will be an acceptance test by the Bank or its nominated consultantsafter installation of the systems. In case of discrepancy in hardware /software supplied, the Bank reserve the right to cancel the entire purchaseStrictly Confidential Main Document Page 40
RFP for TSCB Core Banking ProjectTender #:contract for any major and significant deviations to items supplied and theVendor should take back their equipment at their costs and risks. Howevershould there be any minor deviations the bank may give the vendor anopportunity to address such gaps through a mutually conducted dialogue.The test will be arranged by the Vendor at the sites in the presence of theofficials of the Bank and / or its consultants. The warranty for theequipments (including software and hardware provided by the Vendorpursuant to this Agreement) will commence after acceptance testing. Thetests will involve trouble-free operation of the complete system during UATapart from physical verification and testing. There shall not be anyadditional charges for carrying out this acceptance test. The Bank will takeover the system on successful completion of the above acceptance test.The Installation cum Acceptance Test & Check certificates jointly signed byVendor's representative and Bank official or any consultant / auditorappointed by the Bank should be received at Tripura Sate Co-operativeBank Ltd. Amulya Market Agartala 799001 – Tripura facility along withinvoice etc. for scrutiny before taking up the request for consideration ofpayment.3.1.4.19 The Vendors should offer maintenance support at all centres. They shall indicatetheir existing service centre details and proposed arrangements for maintenancein all centres indicated in Appendix 3 Form A 10 including places where they donot have a service centre.3.1.4.20 The Vendor is responsible for managing the activities of its personnel or thepersonnel of its subcontractors/franchisees and will be accountable for omissionand commission of both. The Vendor shall be vicariously liable for any acts, deedsor things done by their employees, agents, contractors, subcontractors etc. whichis outside the scope of power vested or instructions issued by the Bank. Vendorshall be the principal employer of the employees, agents, contractors,subcontractors etc. engaged by Vendor and shall be vicariously liable for all theacts, deeds or things, whether the same is within the scope of power or outsidethe scope of power, vested under the purchase contract to be issued for thistender. No right of any employment shall accrue or arise, by virtue of engagementof employees, agents, contractors, subcontractors etc. by the Vendor, for anyassignment under the purchase contract to be issued for this tender. Allremuneration, claims, wages, dues etc. of such employees, agents, contractors,subcontractors etc. of Vendor shall be paid by Vendor alone and the Bank shallnot have any direct or indirect liability or obligation, to pay any charges, claims orwages of any of Vendor’s employee, agents, contractors, and subcontractorsirrespective of any law to the contrary. The Vendor shall hold the Bank, theirsuccessors, Assignees and Administrators fully indemnified and harmless againstloss or liability, claims actions or proceedings, if any, that may arise fromwhatsoever nature caused to the Bank through the action of its employees,agents, contractors, subcontractors etc. However, the vendor would be given anopportunity to be heard by the Bank prior to making of a decision in respect ofsuch loss or damage.The Bank shall inform the Vendor all breaches and claims of indemnification andshall grant the Vendor sole authority to defend, manage, negotiate or settle suchclaims; and make available all reasonable assistance in defending the claims (atthe expense of the Vendor). The written demand by the Bank as to the loss /damages mentioned above shall be final, conclusive and binding on the Vendorand Vendor shall be liable to pay on demand the actual amount of such loss /damages caused to the Bank.In respect of demands levied by the Bank on the Vendor towards breaches,Strictly Confidential Main Document Page 41
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Request for Proposal RFP - tripura state co-operative bank

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