HP R/T2200 UPS User Guide - Business Support Center - Hewlett ...

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Technical supportBefore you contact HPBe sure to have the following information available before you call HP:• Technical support registration number (if applicable)• Product serial number• Product model name and number• Product identification number• Applicable error messages• Add-on boards or hardware• Third-party hardware or software• Operating system type and revision levelHP contact informationFor the name of the nearest HP authorized reseller:• In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).• In other locations, see the Contact HP worldwide (in English) webpage(http://welcome.hp.com/country/us/en/wwcontact.html).For HP technical support:• In the United States, for contact options see the Contact HP United States webpage(http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days aweek. For continuous quality improvement, calls may be recorded or monitored.o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For moreinformation about Care Packs, refer to the HP website (http://www.hp.com).• In other locations, see the Contact HP worldwide (in English) webpage(http://welcome.hp.com/country/us/en/wwcontact.html).Technical support 44
Warranty informationLimited warrantyTo back up the wide range of features offered with the UPS, a 3-year limited warranty is provided.$250,000 Computer Load Protection GuaranteeIn addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by theoriginal equipment manufacturer) is offered.IMPORTANT: The $250,000 Computer Load Protection Guarantee is offered only in TheUnited States and Canada.The $250,000 Computer Load Protection Guarantee only applies if:• The UPS is plugged into a suitably grounded and wired outlet using no extension cords, adapters,other ground wires, or other electrical connections.• The UPS installation complies with all applicable electrical and safety codes specified by the NEC.• The UPS is used under normal operating conditions and users comply with all instructions and labels.• The UPS is not damaged by accident (other than a utility power transient), misuse, or abuse.ooThe Guarantee applies only to the original end-user and is non-transferable.The Guarantee does not include reimbursement for or restoration of any data loss.• The UPS is either connected directly to an enterprise class PDU, which is then connected directly to aserver, workstation, or personal computer, or the UPS is connected directly to a server, workstation,or personal computer.Pre-Failure Battery WarrantyThe Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a 3-year limitedwarranty by applying it to the battery before it actually fails. The Pre-Failure Battery Warranty ensures thatthe battery is replaced free of charge when a notification that the battery might fail is received frompower management software. The battery warranty coverage is 3 years for parts. The warranty for thefirst year of ownership includes parts and labor. If battery spares are not available for a particular UPSmodel, the entire UPS, including its battery, is replaced.A Pre-Failure Battery warning is given 30 days before a battery failure. The warning is indicated in one orboth of the following ways:• An LED showing the battery is low• Notification from power management softwareWarranty information 45
Page 1 and 2: HP R/T2200 UPSUser GuidePart Number
Page 3 and 4: ContentsComponent identification...
Page 5 and 6: Battery replacement notice.........
Page 7 and 8: UPS front panel controls and LED in
Page 9 and 10: ItemDescription1 Load segment 1 (on
Page 11 and 12: • The REPO feature shuts down UPS
Page 13 and 14: • Elevated operating ambient temp
Page 15 and 16: 3. From inside the bezel, gently pu
Page 17 and 18: 3. Insert screws through the rack i
Page 19 and 20: 2. Connect the battery lead to the
Page 21 and 22: CAUTION: Use only the computer inte
Page 23 and 24: Connecting the ground bonding cable
Page 25 and 26: 1. Attach the logo badge above the
Page 27 and 28: 3. Insert screws through the rack i
Page 29 and 30: Charging the ERM batteriesConnect t
Page 31 and 32: different settings for this dial. A
Page 33 and 34: MaintenanceUpdating the UPS firmwar
Page 35 and 36: 3. Disconnect the battery leads.4.
Page 37 and 38: TroubleshootingUPS does not startAc
Page 39 and 40: a. Consider saving your work and po
Page 41 and 42: Power protection specificationsUPS
Page 43: SparesOrdering sparesTo order a spa
Page 47 and 48: energy and, if not installed and us
Page 49 and 50: This symbol on the product or on it
Page 51 and 52: Electrostatic dischargePreventing e
Page 53 and 54: IndexAalarm conditions 30alarms, si
Page 55: UPS, installing 12, 13USB connector

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