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crisis-management-pl.. - Wikileaks

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INTERNATIONAL LOSS PREVENTION GUIDE TOCRISIS MANAGEMENTassociates involved are communicated with and their immediate needs met. The HumanResources Representative is responsible for arranging psychological counseling forvictims.PRIMARYALTERNATESenior Vice President International Human ResourcesSenior Director, Em<strong>pl</strong>oyee & Labor RelationsCrisis CoordinatorThe Crisis Coordinator will advise the Crisis Management Team on specific aspects ofthe <strong>crisis</strong>. The Crisis Coordinator will develop intelligence to be disseminated to CrisisTeam members. The Crisis Coordinator will update the Crisis Management Plan asneeded. The Crisis Coordinator will liaise with outside <strong>crisis</strong> consultants. Duringprolonged <strong>crisis</strong> situations the Crisis Coordinator may be dispatched to the local incidentscene to ensure a consistent response.PRIMARYALTERNATEVice President International Loss PreventionProject Manager, International Loss PreventionRisk Management RepresentativeThe Risk Management Representative will advise the Crisis Management Team onliability and insurance issues in conjunction with the Legal Representative. Included inthese responsibilities will be matters concerning the possibility of future claims againstthe corporation arising out of workers’ compensation and general liability.PRIMARYALTERNATECONSULTANTVice President Risk ManagementSenior Director of InsuranceManager, Crisis Management & Business ContinuityPublic Relations RepresentativeThe Public Relations Representative will handle all media relations. The PublicRelations Representative will coordinate all information released to the press and arrangefor/conduct press briefings. The Public Relations Representative will advise theExecutive Committee of Marriott International, Inc., the International Crisis ManagementTeam, local managers and families of victims in making press statements.PRIMARYALTERNATEVice President International Public RelationsExecutive Vice President Corporate CommunicationsLogistics RepresentativeThe Logistics Representative will coordinate sup<strong>pl</strong>ies and resources during the <strong>crisis</strong>period. This will include ensuring the Crisis Management Center is fully operational forthe duration of the <strong>crisis</strong>.Marriott International Confidential & Proprietary Information B - 3 October 2001

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