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Student/Parent Handbook & Code of Conduct - Waller ISD - Website

Student/Parent Handbook & Code of Conduct - Waller ISD - Website

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<strong>Waller</strong> Independent School District2012-2013 <strong>Parent</strong>/<strong>Student</strong> <strong>Handbook</strong> & <strong>Code</strong> <strong>of</strong> <strong>Conduct</strong>Complaints or ConcernsUsually student or parent complaints or concerns can be addressed by a phone call or a conference withthe teacher or principal. The most direct route to resolving a concern is to confer directly with theperson involved. For those complaints and concerns that cannot be handled so easily, W<strong>ISD</strong> hasadopted a standard complaint policy in the district’s policy manual. A copy <strong>of</strong> this policy and complaintforms may be obtained at any campus or from the district’s website.In general, the student or parent should submit a written complaint and request a conference with thecampus principal. If the concern is not resolved, a request for a conference should be sent to thesuperintendent. If still unresolved, the district provides for the complaint to be presented to the board<strong>of</strong> trustees.Page 25 <strong>of</strong> 84

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