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SPECIALIST KEY PERFORMANCE INDICATORSConstruction Consultants KPIsKPIs for Construction Consultants are produced jointly by the Association for Consulting andEngineering, the Royal Institute of British Architects, Royal Institution of Chartered Surveyors, theChartered Institute of Building, the Chartered Institution of Building Services Engineers, the CharteredInstitute of Architectural Technologists, Constructing Excellence and the Department of Trade andIndustry. A copy of the Construction Consultants KPI Wallchart is included in the KPI Pack andHousing KPI Toolkit. Further information is available from the project partners and ConstructingExcellence. A handbook is available on www.kpizone.comMechanical and Electrical Contractors KPIsKPIs for Mechanical and Electrical Contractors were developed and published by Building ServicesResearch and Information Association with the support of Constructing Excellence and theDepartment of Trade and Industry. A copy of the M&E Contractors KPI Wallchart is included in the KPIPack and Housing KPI Toolkit. Further information is available from BSRIA, Old Bracknell Lane West,Bracknell, Berks. RG12 7AH. Tel: 0845 606 5704, or kpi@bsria.co.uk. A handbook is available onwww.bsria.co.uk/goto/kpiConstruction Products KPIsKPIs for the construction products industry were developed and published by the ConstructionProducts Association with the support of Constructing Excellence and the Department of Trade andIndustry. A copy of the Construction Products KPI Wallchart is included in the KPI Pack and HousingKPI Toolkit. Further information is available from the Construction Products Association, 26 Store Street,London WC1E 7BT. Tel: 020 7323 3770. A KPI Handbook is available on www.constprod.org.ukKPI PACKThe KPI Pack is a comprehensive source of information to aid in the effective use of the ConstructionIndustry Key Performance Indicators, and contains all the information needed to measure andbenchmark performance against the rest of the UK construction industry.The KPI Pack contains:KPI Wallcharts for the Economic, Respect for People and EnvironmentMethods of Measurement for the Economic, Respect for People and Environment KPIsProgress Dashboard Wallcharts for Economic, Respect for People and Environment KPIsConsultants, M&E Contractors and Construction Products KPI WallchartsAdditional Performance IndicatorsIndustry Progress ReportCase studiesBest Practice GuideFurther information on the KPI Pack is available from Constructing Excellence HelpdeskTel: 0845 605 55 56, or on www.kpizone.com82006 UK KPIs - Handbook
HOUSING KPI TOOLKITThe Housing KPI Toolkit provides performance measures relevant to the housing sector covering:New Build HousingHousing Refurbishment and Planned MaintenanceHousing RepairsHousing VoidsThe Housing KPI Toolkit contains:Economic KPI Wallcharts for New Build Housing and Housing Repair & Maintenanceand RefurbishmentEconomic KPIs Methods of Measurement for New Build, Refurbishment andPlanned Works, Repairs and VoidsProgress Dashboard Wallcharts for New Build Housing and Housing Repair & Maintenanceand RefurbishmentRespect for People and Environment KPI WallchartsRespect for People and Environment KPI Methods of MeasurementConsultants, M&E Contractors and Construction Products KPI WallchartsAdditional Performance Indicators BookIndustry Progress ReportCase StudiesBest Practice GuideFurther information on the Housing KPI Toolkit is available from the Constructing Excellence HelpdeskTel: 0845 605 55 56, or on www.kpizone.comBENCHMARKING CLUBSBenchmarking Clubs are groups of organisations from similar backgrounds that gather and comparedata related to their specialist area. They measure performance in a consistent manner in order toproduce a viable database of benchmark data to help their members achieve best practice.Information on Benchmarking Clubs is available on www.kpizone.comKPIs AND THE CLIENTS’ CHARTERThe aim of the Clients’ Charter 5 is to improve the performance of the construction supply chain, theclients’ own organisations, and the end product in use.Organisations subscribing to the Clients’ Charter must meet its requirements which include:The establishment of a continuous improvement culture.Acceptance of the need for measurement.Setting high standards for health, safety and respect for people.Annual reporting of performance and demonstration of continuous improvement.Raising the industry's performance to improve national and international competitiveness.Clients aiming to meet these requirements will need to adopt systematic performance measurement.5 See www.clientsuccess.org.uk2006 UK KPIs - Handbook 9
Page 1: UK Construction IndustryKey Perform
Page 5 and 6: USING KPIsA note of cautionThe KPIs
Page 7 and 8: HEADLINE PERFORMANCE INDICATORSEcon
Page 9: Reducing the impact of construction
Page 13 and 14: THE 7 STEPS TO IMPLEMENTING KPISThe
Page 15 and 16: STEP 2: COLLECT DATANormally, data
Page 17 and 18: STEP 3: CALCULATE KPIsDeciding What
Page 19 and 20: STEP 4: REPORT THE RESULTSNow you h
Page 21 and 22: Set clear decision criteria to judg
Page 23 and 24: INDUSTRY AVERAGE PERFORMANCEThe ind
Page 25 and 26: SAFETYSafety: Conversion from AIR t
Page 27 and 28: CONSTRUCTING EXCELLENCEConstructing

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