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Download - Constructing Excellence

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THE 7 STEPS TO IMPLEMENTING KPISThere are 7 basic steps to the successful use of KPIs (see Figure 4). Following the 7 stepprocess will help determine which KPIs to use, how to collect and manage the information,and how to report the results.The 7 steps can be applied to any of the sets of Headline or Sector KPIs, but care must betaken to use the correct definitions and methods of measurement.7 STEPSMeasure AgainDecide What to MeasureTake ActionAnalyse the Results6 7 1 25 4 3Calculate KPIsCollect DataReportthe ResultsFigure 4: The 7 Steps to implementing KPIs2006 UK KPIs - Handbook 11

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