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The KPIs and Benchmarking Best Practice Guide addresses the question, “Does using KPIs make youmore profitable?” and concludes that performance measurement only leads to improved profitability ifit forms part of a successfully implemented wider strategy.In addition to the Guide, case studies of individual companies are included in the KPI Pack and theHousing Toolkit; as more case studies are carried out they will be published on the ConstructingExcellence website 3 .THE KPI HIERARCHYThe publication of the first set of UK Construction Industry KPIs in 1999 was followed by the Respectfor People KPIs in 2002 and the Environment KPIs in 2003. In addition, there has been a gradualdevelopment as the major sectors of the construction industry published KPIs specific to their area ofactivity. The main sets of performance indicators are summarised in the KPI Hierarchy (see Figure 1).The principles of benchmarking contained in this Handbook apply to all of these KPI sets, but caremust be taken that the correct definitions and methods of calculating performance are used.Further details of all KPIs and Benchmarking Clubs are available on www.kpizone.comHEADLINE KPIs(All Construction)Respect forPeople(Social)+ Economic +EnvironmentNew BuildNon-HousingR&M & Refurb+ +Non-HousingInfrastructureSECTOR KPIS(Economic)New BuildHousingR&M & Refurb+ +HousingRepairs & VoidsHousingSPECIALIST KPISM&EContractors+ Consultants +ConstructionProductsECONOMIC KPISFigure 1: The KPI Hierarchy3 www.constructingexcellence.org.uk42006 UK KPIs - Handbook