Student Handbook - Mandel School of Applied Social Sciences ...

MSSAStudentand FacultyManual2012-2013Supporting Studentsfor Success

FOREWORDThe purpose of this handbook is to provide students and faculty with information concerning theMSSA program of the Mandel School of Applied Social Sciences for the period indicated. Itshould not be construed as the basis of an offer or a contract between the University and anypresent or prospective student or faculty. The University has the right to amend, add, or deleteany information herein, including any course of study, program, or regulation of the MandelSchool of Applied Social Sciences or of the University. Announcements of such changes aremade on a routine basis.MESSAGE FROM THE DEANI want to congratulate you on being accepted and welcome you to the Mandel School of Applied SocialSciences. But, in a way, we also congratulate ourselves because just as we chose you, you chose us fromamong a great many options for studying social work. We’ll continue to work hard to justify theconfidence you showed in the Mandel School.In spring 2008, the faculty of the Mandel School of Applied Social Sciences reaffirmed its missionstatement, and I think as the newest member of the MSASS community, it’s important to share with youwhat it says:MSASS provides and integrates professional social work education,research and service, to promote social justice and empowerment in communitiesthrough social work practice locally, nationally and internationally.This mission is driven by a statement of our vision for the school, which is to prepare social workpractitioners to imagine, build, and realize sustainable and healthy communities that are available to allindividuals and families. While we look for faculty and staff who can help us fulfill this mission that leadsto building sustainable communities, it’s also what we look for in our students. We believe we’ve foundthat in you.We are often delighted – but no longer surprised – with the wonderful use many of our students make oftheir time here and the time after they leave. Our students engage deeply in their coursework, fieldplacements, and activities outside of school, including volunteer work with political and socialorganizations. Your social work education can prepare you for a great many opportunities, even avenuesunimagined before arriving here, and the faculty and staff of MSASS are committed to helping yourealize your potential. If you keep an open mind, we’ll keep an open door for you.What we hope you’ll find here at MSASS, in addition to a high-quality education, is a real community ofpeople who care about one another and care about the world around them. We gather often – for lectures,symposia, meetings, celebrations – and often these gatherings include breaking bread together (well,sometimes it’s cake, which is even better). We nurture and encourage each other. Our faculty memberslearn from their students, and each enriches the others’ lives in many, many ways.It is this strong community, which you will always be part of even after your time here is over, that willhelp you on your path to building and sustaining other communities. We look forward to our timetogether and to discovering where it will take us.Grover C. Gilmore, Ph.D.Dean and Professorhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 1

TABLE OF CONTENTSWELCOME TO MSASS! ...................................................................................................1Foreword ...........................................................................................................................1Message from the Dean ....................................................................................................1Table of Contents ..............................................................................................................2Case and MSASS Overview .............................................................................................6Accreditation .....................................................................................................................6Mandel at a Glance ...........................................................................................................7ABOUT SOCIAL WORK AND SOCIAL WORK VALUES ..............................................9Ability Based Learning Environment (ABLE) and Outcomes Based Education .............9Ability Statements ...........................................................................................................11Community-Based Practice ...........................................................................................24National Association of Social Workers (NASW) .........................................................33Code of Ethics ...........................................................................................................33NASW Standards of Cultural Competence .....................................................................34MASTER OF SCIENCE IN SOCIAL ADMINISTRATION (MSSA) PROGRAM .........34The Curriculum ...............................................................................................................35Foundation and Advanced ...........................................................................................35Field Education (Information regarding field education, its policies andprocedures, can be found at http://msass.case.edu/fieldedu/index.html Be sure tosee the Field Education Manual and the User’s Guide to the Learning Contract andEvaluation.) Patterns of Enrollment http://msass.case.edu/registrar/patterns.htmlAcademic Courses http://msass.case.edu/registrar/masters.htmlPolicy for full time students taking Intensive Weekend courseshttp://msass.case.edu/registrar/masters.htmlConcentrations ................................................................................................................35Community and Social Development Concentration (CSD) .......................................35Direct Practice Concentration (DP) .............................................................................36Aging Specialization ..............................................................................................37Alcohol and Other Drug Abuse Specialization ......................................................37Children, Youth, and Families (CYF) Specialization ............................................38Health Specialization .............................................................................................39Mental Health Specialization (Adult OR Child) ....................................................39Programs and Options for Study .....................................................................................40Two-Year Full-Time Program (FT) .............................................................................40Advanced Standing Program .......................................................................................40Twelve-Month Advanced Standing Program (AS) ......................................................40Eighteen-Month Advanced Standing Program (AS) ...................................................41Senior Year in Professional Studies Program ..............................................................41Part-Time Program.......................................................................................................41Non-Degree Study .......................................................................................................42CASE Employees.........................................................................................................42http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 2

Intensive Weekend (IW) Program ...............................................................................42Special Focus Areas, Programs, and Certificates ...........................................................43Professional Development and Continuing Education ................................................43Gerontology Certificate ...............................................................................................43School Social Work .....................................................................................................44Certificate in Global Health (CGH) .............................................................................44ADAMHS Board Fellowship Program ........................................................................45Child Welfare Fellowship Program .............................................................................46Louis Stokes Fellowship Program ...............................................................................47International Education Opportunities ............................................................................47Dual Degree Programs http://msass.case.edu/academic/dualdegree/index.html ............. 48Dual Social Work and Law (MSSA/JD) ......................................................................48Dual Social Work and Business Administration/Management (MSSA/MBA) ...........48Dual Social Work and Bioethics (MSSA/MA) ............................................................49ACADEMIC AND STUDENT SERVICES POLICIES AND PROCEDURES ...........49Absence/Attendance Policy ............................................................................................49Academic and Field Advisors/Patterns of Enrollment (POE) ........................................50Academic Integrity/Plagiarism .......................................................................................51Candidacy for the Degree ...............................................................................................51Class Scheduling .............................................................................................................51Full Time Program .......................................................................................................51Intensive Weekend .......................................................................................................51Code of Professional Conduct ........................................................................................52Committee on Students ...................................................................................................54Commencement ..............................................................................................................60Course Evaluations .........................................................................................................60Grading Policy ................................................................................................................61Grievance Procedures .....................................................................................................61Appeal of Administrative Policies ...............................................................................61Appeal of Academic Decision/Grade ..........................................................................62Incompletes in Academic Courses ..................................................................................62Incompletes in Field Education ......................................................................................63Late Assignments ............................................................................................................63Multiple Relationships at MSASS ..................................................................................63Probation and Dismissal Policies ....................................................................................65Proficiency Examinations ...............................................................................................65Readmission to Candidacy ..............................................................................................66Registrar’s Webpage for Current Students .....................................................................66Registering for Courses...................................................................................................67Social Work Licensing ....................................................................................................67Student ID Cards .............................................................................................................68Transcripts (official) .......................................................................................................68Transfer Credits ..............................................................................................................68Visitors/Unregistered Persons in Class ...........................................................................68Withdrawal ......................................................................................................................69Dropping a Course .......................................................................................................69http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 3

From the University .....................................................................................................69TUITION AND FEES.........................................................................................................69Financial Aid ...................................................................................................................69MSASS Tuition ...............................................................................................................69Student Materials Fee .....................................................................................................69Late Registration Fee ......................................................................................................70Methods of Payment .......................................................................................................70Refunds ...........................................................................................................................70University Withdrawal Schedule ....................................................................................71Student Medical Plan ......................................................................................................71Parking and Transportation .............................................................................................72MSASS GENERAL INFORMATION ..............................................................................72Access to MSASS Building ............................................................................................72Bulletin Boards and Locations ........................................................................................72Official Communication with Students ..........................................................................73Emergency and Safety Procedures ..................................................................................73Campus Phones in Classroom ......................................................................................73Emergency Procedures Manual ...................................................................................73Locations of Case Emergency Planning & Procedures Handbook ..............................73Case WARN Text & Voice Messaging Alert System .................................................74Faculty Office Hours.......................................................................................................74Mailboxes ........................................................................................................................74Faculty and Staff ..........................................................................................................74Students ........................................................................................................................74Opportunities for Student Input and Feedback ...............................................................74Parking ............................................................................................................................74Photocopy Machine ........................................................................................................74Smoking – Designated Area ...........................................................................................75Telephones (campus) ......................................................................................................75Transportation .................................................................................................................75Safe Ride Program .......................................................................................................75Escort Service ..............................................................................................................75Shuttle Service .............................................................................................................75Use of MSASS Facilities ................................................................................................75Vending Machines ..........................................................................................................76Weather Statement/University Closing ...........................................................................76STUDENT RECORDS (Academic Record Privacy (FERPA) .................................76Access to Files ................................................................................................................76Release of Personally Identifiable Records ....................................................................77Directory Information .....................................................................................................78Transcripts.......................................................................................................................78MSASS Files ...................................................................................................................78Student Rights and Responsibilities................................................................................78Students Right to Know ..................................................................................................78http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 4

ADDITIONAL STUDENT SUPPORT SERVICES ..................................................80Blackboard ......................................................................................................................80Bookstore ........................................................................................................................80Case Career Center .........................................................................................................80CaseLearns/Computer Training at Kelvin Smith Library ...............................................81Counseling Services/Collegiate Behavioral Health ........................................................81Disability Accommodations............................................................................................82Harris Library/VPN ........................................................................................................82Information Technology (IT) and Computing Services ..................................................86International Student Services (ISS)/MSASS Office of International Affairs ...............88LGBT Center/Safe Zone Program ..................................................................................88Mandel Council for Student Community Leadership .....................................................89Mandel School Alumni Association ...............................................................................89Office of Veterans Benefits ............................................................................................90Student Business Cards ...................................................................................................90University Health Services .............................................................................................91Writing Resource Center.................................................................................................92UNIVERSITY POLICIES ...........................................................................................93Alcohol Use and Guidelines ...........................................................................................93Consensual Relationships ...............................................................................................94Drugs ...............................................................................................................................95Felony Statement ............................................................................................................95Sexual Assault .................................................................................................................96Telephone “Safe Line” ....................................................................................................97Sexual Harassment ..........................................................................................................97Weapons Policy ..............................................................................................................98FINDING YOUR WAY ................................................................................................99Case Academic Calendar 2011-12 ..................................................................................99Campus Map .................................................................................................................100Directories .....................................................................................................................101Student Services/Academic Affairs/Professional Development & Continuing Education .................................................101Mandel School Administration .....................................................................................102Curriculum “Go To” People .........................................................................................104Mandel School Faculty .................................................................................................106Restaurants ....................................................................................................................115Hotels ............................................................................................................................119http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 5

CASE AND MSASS OVERVIEWCase Western Reserve University remains Ohio’s top school among the nation’s premieruniversities, as ranked by U.S. News & World Report, and is the only Ohio institution ranked inthe top 50 nationally. We promote a culture of inquiry marked by rigor, creativity, curiosity,innovation, respect, sensitivity, and open communication of ideas.Founded in 1826, and shaped by the unique merger of the Case Institute of Technology andWestern Reserve University, Case Western Reserve University is distinguished by its strengthsin education, research, service, and experiential learning. Located in Cleveland’s UniversityCircle, we offer nationally recognized programs in the arts and sciences, dental medicine,engineering, law, management, medicine, nursing, and social sciences.As a service-oriented institution dedicated to civic leadership, Case Western Reserve Universityseeks individually and collectively to prepare its students to improve the human condition and todirect the benefits of discovery toward a better society. This effort is not limited to theuniversity’s classrooms, laboratories, libraries, residence halls, and athletic fields, but includespartnerships with many other institutions. We build these partnerships believing that our abilityto improve the human condition should begin in our own community.ACCREDITATIONCase Western Reserve University is accredited by the Commission on Institutions of HigherEducation of the North Central Association of Colleges and Schools. The Master of Science inSocial Administration (M.S.S.A.), the social work master’s degree program (M.S.W. for manyother programs) at the Mandel School of Applied Social Sciences, is accredited by the Councilon Social Work Education, a nationally recognized professional accrediting association.Please address all correspondence to:Mandel School of Applied Social SciencesCase Western Reserve University10900 Euclid AvenueCleveland, OH 44106-7164Tel: 216/368-2280; 800/863-6772Fax: 216/368-5065Website: http://msass.case.eduCase Western Reserve University has the right to amend, add or delete any information in thispublication, including any course of study, program, or regulation of the University.Announcements of such changes are made on a routine basis within the University.Case Western Reserve University does not discriminate in recruitment, employment, or policyadministration on the basis of race, religion, age, sex, color, disability, sexual orientation, genderidentity or expression, national or ethnic origin, political affiliation, or status as a disabledveteran or other veteran protected under U.S. federal law. In addition, the University expects allemployees, students, vendors, and associates to comply with the policy of non-discrimination.The University intends to maintain an environment free of sexual harassment and will nottolerate any form of harassment of employees or students. Retaliation against persons raisinghttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 6

concerns about discrimination, sexual harassment or harassment of any kind is prohibited andwill constitute separate grounds for disciplinary action up to and including discharge orexpulsion from the University. The University encourages and values diverse views, thoughts,opinions, experiences, backgrounds, and cultures, and strives to provide both the opportunity anda safe environment for diversity to be expressed.MANDEL AT A GLANCEDeanFacultyEnrollmentStudent ProfileGrover C. Gilmore, Ph.D.Ph.D. in Psychology, Johns Hopkins University (1975)M.A. in Psychology, Johns Hopkins University (1974)A.B. in Psychology, Brandeis University (1971)Appointed July, 200256 full-time; 70+ part-time336 in the master’s degree program54 in the doctoral degree program84% female, 16% male39% minorities, 3% internationalTuition $35,690 per year for master’s degree students (2011-2012)Financial Aid 98% of students receive grants or scholarships; school provides $6million in scholarships and work-study aid; 100% of full-timemaster’s degree students receive stipends for field placementEndowed ChairsLibraryAlumniContinuing EducationFoundedNational ProfileUniversity Affiliation:9 ProfessorshipsOne of four schools of social work with a full in-house libraryOver 7,000 alumni living in 50 states, 36 countries113 workshops and approximately 1,500 participants annually1915, one of the oldest university-affiliated professional graduatesocial work schools in the nationRanked No.10 among all social work schools and programs in theUnited States and the top ranked social work school in Ohio (U.S.News and World Report)The Mandel School is a part of the prestigious Case WesternReserve University in Cleveland, Ohiohttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 7

Convenient Facilities:Degree Programs:Everything students need is under one roof. Our modern buildingcontains one of the largest social work libraries in the country, aswell as state-of-the-art classrooms, lounges, study areas, andstudent services, such as financial aid, registrar, writing instruction,and career services.M.S.S.A.Ph.D. (for more information and a brochure on the Ph.D. program,call 1-800-944-2290, or visit the program’s website athttp://msass.case.edu/doctorate/index.htmlHIGHLIGHTS• New curriculum design allows students to choose between two major concentrations —community and social development or direct practice — and build skills in both. TheDirect Practice Concentration allows further specialization in the following areas: aging;alcohol and other drug abuse; children, youth, and families; school social work; health;mental health.• Only school of social work offering a paid field placement stipend to all full-timestudents.• Only school of social work to institute an outcome-based assessment curriculum based oneight core abilities needed by a professional social worker: Identify as a ReflectiveProfessional Social Worker, Advocate for Social, Economic, and Environmental Justice,Apply Social Work Methods, Uphold Social Work Values and Ethics, Integrate Cultural,Economic, and Global Diversity, Think Critically about Theory and ResearchKnowledge, Communicate Effectively, and Develop as a Social Work Leader• Expanded and extensive international programs have included immersion trips to Sub-Saharan Africa, Dominican Republic, El Salvador, India, Ukraine, and The Netherlands,among other places. The Mandel School was named the 2007 recipient of theInternational Education Award from the Council on Social Work Education.• On-site library and research centers are just a few of the many opportunities for researchat the Mandel School.• Curriculum includes the cutting edge joint degree in social work and bioethics, as well asa certificate in global health.• The Mandel School has over 350 affiliated community agencies that provide fieldplacement opportunities for students. This is among the largest group of communityagencies affiliated with any school of social work in the country.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 8

LOCATIONThe Mandel School of Applied Social Sciences is part of Case Western Reserve University,located in Cleveland, Ohio’s culturally-rich University Circle area, a 500-acre, park-like home ofmore than 40 cultural, medical, educational, religious, and social service institutions. TheMandel School is neighbor to the world renowned Cleveland Orchestra, Cleveland Museum ofArt, Cleveland Institute of Music, Cleveland Institute of Art, Cleveland Museum of NaturalHistory, and Cleveland Botanical Garden, as well as the international cultural gardens ofRockefeller Park, and other important and lively attractions. Cleveland has major leaguebaseball, football and basketball teams, and hosts numerous high-profile sports events, includingNCAA men’s and women’s basketball, and major league all-star games. Cleveland abounds withneighborhoods of rich ethnic heritage and charm, with numerous entertainment and art districts.Cleveland is also home to the Rock and Roll Hall of Fame and Museum.University Circle attracts visitors worldwide and from throughout the region to its concerts,theater performances, athletic events, art shows, public lectures, exhibits and restaurants.Housing, shopping, and recreational facilities are all located in the area.With its proud history of organized labor, philanthropy, social reform, political and communityactivism, and education, Cleveland is a perfect place to learn about applied social sciences.ABOUT SOCIAL WORK AND SOCIAL WORK VALUESABILITY BASED LEARNING ENVIRONMENT AND OUTCOME BASED EDUCATIONStudents at the Mandel School of Applied Social Sciences (MSASS) participate in an innovativecurricular and instructional program: the Ability Based Learning Environment (ABLE). Six keyprinciples characterize the ABLE approach:• Educational outcomes drive the curriculum• Outcomes are defined as student abilities• Course and field education objectives are tied to the eight core abilities• Assessment of abilities occurs throughout the educational process• Self-assessment becomes part of the student’s learning• Assessment of abilities leads to continuous program improvementTo establish the student outcomes for the program, community stakeholders, students, alumni,adjunct faculty, employers, and clients were asked to determine those abilities most critical toeffective social work practice. A content analysis of the data resulted in the formulation of eightcore Abilities, which were revisited and revised spring, 2011.1. Identify as a Reflective Professional Social WorkerStudents will demonstrate awareness of the potential influence of their actions and wordsas a professional social worker upon individuals, families, groups, organizations andcommunities. Students will demonstrate the ability to reflect on practice decisions andactivities, using self-correction to assure continual professional development.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 9

2. Advocate for Social, Economic, and Environmental JusticeGraduates will advocate for human rights and social and economic justice as one of theirprimary responsibilities.3. Apply Social Work MethodsGraduates of the MSASS master's program are prepared to function as advancedpractitioners in a changing arena of social work and social welfare. They are able toengage clients and client systems, assess client needs and strengths, provide or helparrange needed services and support, weigh intervention alternatives, implement changestrategies, and evaluate results. Mandel School graduates are able to draw upon theknowledge of theory, research, policy, and practice methods in order to be effectivesocial work practitioners with individuals, families, groups, organizations, andcommunities of various kinds.4. Uphold Social Work Values and EthicsStudents will integrate social work values and ethics into their learning and professionalpractice.5. Integrate Cultural, Economic, and Global DiversityStudents will integrate into their practice the knowledge, skills, and values needed forunderstanding and appreciation of a diverse world, and for ongoing development ofcompetence in working with diverse populations and settings.6. Think Critically about Theory and Research KnowledgeGraduating students will be able to think critically about their practice and its knowledgebase, and about the social problems and situations they encounter. Critical thinking insocial work includes selecting appropriate theoretical approaches and strategies to applyin practice, using research findings to improve practice, evaluating one’s own practice,and making contributions to knowledge in the field.7. Communicate EffectivelyGraduating students will have the oral, written, nonverbal and information technologyskills that will enable them to communicate effectively and appropriately in professionalroles and settings.8. Develop as a Social Work LeaderSocial workers recognize that the context of practice is dynamic, and use knowledge andskill to respond proactively. Social work leaders are informed, resourceful, and proactivein responding to evolving organizational, community, societal and global contexts at alllevels of practice in ways that improve quality of life.ImplementationLearning how to self-assess is an important outcome of the ability-based learning approach. Yet,the attainment of self-assessment skills may be the most valuable outcome of the ABLEapproach. The ability to assess one’s professional skills, set personal goals for development, andevaluate the results of those efforts guarantees a process for life-long learning.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 10

ABILITY STATEMENTS1IDENTIFY AS A REFLECTIVE PROFESSIONAL SOCIAL WORKERStudents will demonstrate awareness of the potential influence of their actions and wordsas a professional social worker upon individuals, families, groups, organizations andcommunities. Students will demonstrate the ability to reflect on practice decisions and activities,using self-correction to assure continual professional development.[EPAS 2.1.1: Identify as a professional social worker and conduct oneself accordingly, and OriginalAbilities #1 (Professional use of self) and #8 (World of work)]Foundation LevelKnowledge:• Knows the history and mission of social work as a profession• Differentiates social work professional roles from those of personal roles and otherprofession’s roles• Understands professional roles and boundaries regarding behavior and selfdisclosurein professional contexts• Understands the need for professional supervision or consultation• Possesses awareness of own strengths and weaknesses related to social workpractice and has a beginning understanding of own personal biases andvulnerabilities and awareness of how those might impact work with clients or clientsystems• Understands concepts of transference, counter-transference, and power in humanservices relationshipsValues:• Identifies with the profession—allows professional values guide to social workpractice• Is committed to enhancing strengths and improving skills• Values constructive criticismSkills:• Is flexible and adaptable in assuming various social work roles as they relate toneeds of clients, systems, or communities• Can effectively cope with change• Maintains professional demeanor, appearance, behavior and communication inwork roles and settings• Adheres to appropriate boundaries with clients• Advocates for client access to the services of social work• Makes use of regular professional supervision and consultationhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 11

Advanced LevelKnowledge:• Understands own personal biases and vulnerabilities and is aware of how thosemight impact work with clients or client systems in a specialization area of socialwork practice• Knows the importance of self-care and work/life balanceValues:• Is committed to lifelong learning• Is respectful of the mutual impact of the change process on the worker and theclient• Recognizes the contributions of others’ skills, knowledge, values and resources inthe change process• Is committed to sharing appropriate knowledge, values and skills with other lessexperienced professionals or professionals in other disciplinesSkills:• Is able to accommodate own needs, strengths and weaknesses to the organizationalstructure; manages authority relationships in a professional manner• Can identify and modify personal and professional barriers to effective practice• Seeks and uses regular, appropriate supervision for social work practice• Engages in appropriate self-care and maintains appropriate work/life balance2ADVOCATE FOR SOCIAL, ECONOMIC, AND ENVIRONMENTAL JUSTICEGraduates will advocate for human rights and social and economic justice as one of theirprimary responsibilities.[EPAS 2.1.5 Advance human rights; social & econ. justice; 2.1.8 Engage in policy practice.(Original Ability #7, Advocate for Social Justice.)]Foundation LevelKnowledge:• Knows the history, mission and values of the social work profession• Knows the process of developing laws and social policies at the federal, state, andlocal levels• Understands key social policies affecting the poor, oppressed and disenfranchised• Understands basic categories of human needs and goals of health and socialservices to meet those needs• Knows basic social policy change strategies• Knows a range of advocacy strategiesValues:• Is committed to using knowledge and skills to improve the lives of individuals andthe communityhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 12

• Values social justice and economic and environmental equality• Values global perspectives on human rights and social justiceSkills:• Interprets social policies and analyzes their impact• Identifies client, organizational or community needs and assets for social services orpolicy change• Formulates social policies based on identified needs and assets• Explains policies to clients, community members and other stakeholders• Advocates for social policies that advance individual and community well-beingAdvanced LevelKnowledge:• Knows about common human needs and service delivery issues in a substantivearea of social welfare• Knows specifics of social policies in at least one area of specialization• Knows the key policies that influence their own practice settings and the impact thatthose policies have on the individuals, families, groups and communities withwhom they workValues:• Values being a change agent and advocate• Values a vision of community and global connectedness• Values collaborative work with clients, community members and colleagues toenlist support of those in positions of power and to change policies where neededSkills:• Effectively advocates for vulnerable populations to receive needed rights orservices, regardless of the practice setting• Analyzes, formulates and advocates for social and organizational policies thatfurther the achievement of individual and collective social and economic justice3APPLY SOCIAL WORK METHODSGraduates of the MSASS master's program are prepared to function as advancedpractitioners in a changing arena of social work and social welfare. They are able toengage clients and client systems, assess client needs and strengths, provide or help arrangeneeded services and support, weigh intervention alternatives, implement change strategies, andevaluate results. Mandel School graduates are able to draw upon the knowledge of theory,research, policy, and practice methods in order to be effective social work practitioners withindividuals, families, groups, organizations, and communities of various kinds.[EPAS 2.1.7: Apply knowledge of human behavior and the social environment; 2.1.10(a) – (d):Engage, assess, intervene, and evaluate with individuals, families, groups, organizations andcommunities. Original Ability #2 (Apply Social Work Methods)]http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 13

Foundation LevelKnowledge:• Critically analyzes, integrates and applies knowledge of bio-psycho-social andenvironmental variables that affect human development and behavior• Understands major theoretical frameworks used by social workers to explainpatterns of relationships among individuals, families, groups, organizations, andcommunities• Is able to identify and define problems and issues relevant to client systems atvarious levels• Integrates knowledge from multiple sources, including class lectures, exercises andreadings, research reports and reviews, observations and interactions in fieldsettings, supervisory sessions, professional development activities, and personalexperienceValues:• Values the strengths and assets of the individuals, families, groups, organizations,communities, and cultures involved in practice situations• Values teamwork, partnership, and collaboration in practice that promotes socialjustice and empowerment in communities• Values supervisory relationships and opportunities for learning in the fieldSkills:Engagement:‣ Is substantively prepared and able to attend to individuals’ verbal and nonverbalcommunication during professional social work practice encounters‣ Uses active listening, empathy and other interpersonal skills to communicateunderstanding and non-judgmental respect and to encourage openness toparticipation in social work practice interactions‣ Can clearly explain social work processes and expectations to clients, families,constituents and other relevant parties, including the purpose and scope of thework, confidentiality matters and client rights, agency or facility procedures,and service and referral optionsAssessment:‣ Is able to organize and conduct interviews with individual clients, families,community representatives or key stakeholders for the purpose of gatheringinformation and analyzing problems and strengths‣ Is able to collect, organize and interpret relevant data from direct and collateralsources, using appropriate conceptual models to guide this process‣ Can conduct basic screening procedures including, but not limited to, suiciderisk assessment, alcohol and drug abuse assessments, genograms, eco-maps,social network maps and community resources/assets assessmentshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 14

‣ Applies screening and interview information to assessment and goal planningefforts with and on behalf of clients, families, groups, organizations andcommunitiesIntervention:‣ Can develop a focus for work and mutually agreed-on outcome goals‣ Keeps complete records of practice activities and progress‣ Provides linkage and referral to appropriate resources and services‣ Advocates for clients’ rights and needs at various system levels‣ Begins to apply and implement models of intervention based on theory andevidence for social work practice‣ Facilitates transitions and terminationsEvaluation:‣ Monitors and analyzes progress towards desired outcomes‣ Determines appropriateness of termination or referral‣ Uses supervision to assist in evaluating social work practice activitiesAdvanced Level—Direct PracticeKnowledge:• Synthesizes and applies a broad range of practice knowledge from prevalentcontemporary theoretical perspectives on intervention in an area of concentration• Understands the basic structure and diagnostic categories of the DSM and otherwidely used diagnostic criteria• Knows factors predicting increased risk for suicide or other significantendangerment to clients’ life or health• Uses research evidence, advanced coursework, supervision and professionaldevelopment activities to inform practice decisionsValues:• Values clients and other community members as contributors to resolution to theirown concerns and those of their community, and as partners in the design, delivery,and oversight of servicesSkills:• Demonstrates skills of engagement, assessment, intervention and evaluation ofadvanced social work practice in a problem and population-specific area ofconcentrationEngagement:‣ Engages clients, client families and groups from area of concentration withappropriate techniques and strategies specific to that population or field ofpracticehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 15

Assessment:‣ Can ask relevant questions to assess for suicide risk, domestic abuse, or otherhigh risk or dangerous situations affecting clients in problem or populationspecificcontexts, within an area of concentration‣ Can select and use culturally appropriate assessment tools and approaches‣ Can tentatively apply and interpret DSM criteria to clients where appropriateIntervention:‣ Identifies alternative interventions at various system levels and selectsappropriate intervention strategies in one or more specific population orproblem areas‣ Implements intervention plans and monitors client and system responses andoutcomes, within an area of concentration, modifying strategies as needed‣ Plans for and performs terminations appropriate to the client and settingEvaluation:‣ Can use single subject methodology to evaluate social work practice‣ Can use Rapid Assessment Instruments and other means to evaluate clientprogress and satisfaction with services within an area of concentrationAdvanced Level—Community and Social DevelopmentKnowledge:• Knows collaborative and conflict theories and strategies for encouragingcommunity-based social change• Understands the roles of community organizers, community builders, communitybasedorganizations, and community initiatives in community-based change• Understands the broader economic, social, demographic, institutional, and policycontexts in which community-based efforts must function• Specifically knows definitions of community, power, asset-based development andsocial capital• Demonstrates familiarity with financial concepts and programs such as low-incometax credits, micro-enterprise, individual development accounts, and revolving loanprogramsValues:• Analyzes community-based practices that advance social and economic justice andarrives at a set of personal values that will guide the student’s professional practice• Reflects on and clarifies one’s own views and personal values on challenges ofrace, gender, and other sources of inequity• Upholds social work values regarding diversity, marginalization, power andempowerment and the need for systemic change to address social, political andeconomic inequitieshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 16

Skills:• Demonstrates skills of community-based and place-based engagement, assessment,intervention and evaluation of advanced community and social developmentpracticeEngagement and Assessment:‣ Describes and interprets demographic, social and economic trends in acommunity‣ Maps community needs and assets‣ Designs and implements strategies for entering and assessing community andsocial policy analysis and change.‣ Engages staff, board, volunteers and funders in working towards the realizationof plansDesigning and Implementing Community Development‣ Designs community-driven change with strategies such as community building,community organizing, and participatory action research.‣ Applies tools and process skills that promote civic engagement, empowerment,leadership development, group work, social capital formation, conflictresolution, and democratic process.‣ Engages key stakeholders in the development of a logic model that summarizesthe community building strategy including the desired outcomes and the keyactivities that will produce those outcomes.‣ Can develop a strategic plan with participation of key constituents‣ Plans an income-generation strategy for a community or social developmententerprise or project.‣ Demonstrates financial skills such as fundraising, grant development, financing,budget analysis, cost-savings and cost cutting, strategic partnerships and socialentrepreneurshipEvaluation:‣ Uses program evaluation and other research methods to assess effectiveness anddevelop improvements to programs and other interventions4UPHOLD SOCIAL WORK VALUES AND ETHICSStudents will integrate social work values and ethics into their learning and professionalpractice.[EPAS 2.1.2—Apply social work ethical principles to guide professional practice. (Original Ability#3, Integrate Social Work Values and Ethics.)]Foundation LevelKnowledge:• Understands social work values and ethical principles, particularly the content ofthe NASW Code of Ethics• Is cognizant of the limits of confidentiality to clients and the duty to warnhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 17

• Knows the requirements of informed consent• Understands the concept of self determinationValues:• Is aware of his or her personal values, biases and prejudices and the impact theyhave on client/organization/group• Develops competency in the identification of one’s own ethical stand in relation tocontroversial issues• Adheres to the NASW Code of Ethics and agency guidelines and protocolsSkills:• Establishes professional relationships with colleagues, clients and communitymembers, built on regard for individual worth and dignity• Engages the individual/client group in making independent decisions• Accepts and utilizes constructive feedback regarding values• Validates the feelings and respects the views of othersAdvanced LevelKnowledge:• Understands the characteristics of ethical dilemmas• Knows a framework for ethical decision-making• Knows common ethical dilemmas in an area of practice specializationValues:• Assumes responsibility for personal ethical conduct• Discourages and aids in the correction of unethical conduct of colleagues• Assumes responsibility for the quality of practiceSkills:• Identifies and separates personal issues and values from professional practice in thecontext of diverse populations, client systems, agency personnel andmultidisciplinary systems• Develops skills in the systematic analysis of ethical dilemmas• Anticipates and clarifies conflicting values and ethical dilemmas• Examines the relationship between own values and action, identifying congruenceamong values and between values and behavior• Handles conflict responsibly• Promotes ethical practices of the organization with which he or she is affiliated• Secures opportunities for continuous growth in professional knowledge and skillshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 18

5INTEGRATE CULTURAL, ECONOMIC, AND GLOBAL DIVERSITYStudents will integrate into their practice the knowledge, skills, and values needed forunderstanding and appreciation of a diverse world, and for ongoing development ofcompetence in working with diverse populations and settings.[EPAS 2.1.4—Engage diversity and difference in practice. (Original Ability #4, Value a diverseworld.)]Foundation LevelPersonal and professional awareness of one’s own cultural values and biases, and how theseimpact one’s ability to work effectively with others.Knowledge:• Has sufficient knowledge of own racial/ethnic heritage and other identifyingpersonal background and awareness of how this may affect professionalunderstanding of self and others• Is aware of the impact of discrimination, oppression and privilege in all of its formson personal and professional beliefs and values• Recognizes the extent to which a culture’s or community’s structures and valuesmay oppress or marginalize, or create or enhance privilege and power• Is aware that cultural and other differences have an impact on social work services• Understands barriers that interfere with minority and immigrant persons’ use ofservices; is knowledgeable about intervention theories and approaches that areculturally sensitive and empowering• Is aware of the impact of immigration, refugee status, and political upheaval onhuman needsValues:• Subscribes to the profession’s code of ethics as it relates to nondiscrimination• Recognizes the need to develop personal and professional competence in workingwith persons different than oneself• Values honesty and personal integrity in developing one’s professional self• Recognizes the strengths that exist in all cultures• Appreciates the strengths and personal resources of members of diverse groups• Respects others’ beliefs and values, including religious beliefs, political views, andcultural and community norms and values, which may affect the social workprocess• Respects the values of client self-determination and client empowermentSkills:• Is able to use resources to develop knowledge of groups different than one’s own;• Is able to give and receive constructive criticism and feedback from others• Is able to take various perspectiveshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 19

• Develops skills in engaging persons or communities of diverse cultures,nationalities, races and religions or other groups• Is able to communicate effectively with individuals and groups different thanhim/herself• Recognizes and communicates understanding of the importance of difference inshaping life experienceAdvanced LevelKnowledge:• Develops a positive personal/professional identity based on one’s own race, gender,sexual orientation, and other relevant factors• Can identify those situations in which new competence in valuing diversity isneeded• Understands diversity and oppression issues specific to an advanced field ofpractice• Gains awareness of global social work agenda or issuesValues:• Recognizes the need to continually increase her/his ability to value diversity as newsituations arise• Recognizes one’s limits in valuing diversity and subscribes by the ethical obligationnot to practice in situations beyond one’s competence• Appreciates a global perspective: respecting difference while identifyingsimilarities in cultures and customsSkills:• Can engage a client system of difference in a social work intervention in a way thatis culturally sensitive and builds on the client system’s inherent strengths• Identifies areas for future growth• Strives to acquire needed cultural competencies and global perspectives6THINK CRITICALLY ABOUT THEORY AND RESEARCH KNOWLEDGEGraduating students will be able to think critically about their practice and its knowledgebase, and about the social problems and situations they encounter. Critical thinking insocial work includes selecting appropriate theoretical approaches and strategies to apply inpractice, using research findings to improve practice, evaluating one’s own practice, and makingcontributions to knowledge in the field.[EPAS 2.1.3—Apply critical thinking to inform and communicate professional judgments; 2.1.6—Engage in research-informed practice and practice-informed research; 2.1.7—Apply knowledge ofhuman behavior and the social environment. (Original Ability #5, Think critically.)]http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 20

Foundation LevelKnowledge:• Articulates a theoretically-based, empirically grounded rationale in analyzingtheory, practice, policy, or research• Understands the basics of research methodology, hypothesis testing and beginningstatistics• Demonstrates knowledge of foundation level human behavior across the life course,social systems in which people live, bio-psychosocial and spiritual development,and social work research• Demonstrates familiarity with computer databases and search engines for onlineresearchValues:• Values use of social work and human behavior theories• Values research knowledge and evidence for informing practice and policydecisionsSkills:• Critiques and applies knowledge to understand person and environment• Critically analyzes models of assessment, prevention, intervention and evaluation asthey may be applied to real-life social work issues and practice situations• Distinguishes and evaluates multiple quantitative and qualitative sources ofknowledge• Integrates theory, research-based knowledge, supervision, client or stakeholderfeedback, and personal experience and observations• Develops action plans and forms professional opinions that are based on anexploration of reasonable alternatives, and an evaluation of consequencesAdvanced LevelKnowledge:• Demonstrates mastery of advanced course content in a specialization area,including theory, methods, research, and practice and/or program evaluationValues:• Values own creativity and curiosity applied to theory and research knowledgeSkills:• Makes connections among various theories and methods and thinks critically abouttheir application to practice issues in the field• Synthesizes research evidence, social work theory, personal experience, creativityand curiosity, supervisory feedback, and client and stakeholder feedback to informpractice in an area of specializationhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 21

• Evaluates own practice effectiveness by systematically observing relevantoutcomes and gathering feedback from supervisors, classroom instructors, peers,clients, community members, and stakeholders7COMMUNICATE EFFECTIVELYGraduating students will have the oral, written, nonverbal and information technologyskills that will enable them to communicate effectively and appropriately in professionalroles and settings.[EPAS 2.1.3—Apply critical thinking to inform and communicate professional judgments. (OriginalAbility #6, Communicate Effectively.)]Foundation Level:Knowledge:• Understands differences in communication approaches and level of formalityneeded with clients, families, groups, stakeholders, colleagues, instructors, andsupervisors• Understands the meanings and importance of non-verbal communication• Knows English language grammar and composition sufficient to write clear,readable class assignments and written documents and records in field, as required• Knows basic computer software and audio-visual technology for school andprofessional communicationValues:• Values clear, authentic, non-judgmental communication• Values listening and attending to others in professional contexts• Values cultural competence in communication• Is open to supervisor or instructor feedback around communication skillsSkills:• Demonstrates professional demeanor in written and oral communication• Demonstrates writing, speaking and listening skills, presentation skills, andinterviewing skills needed for foundation-level coursework and social work practice• Demonstrates professional writing and speaking style appropriate to the context,free from judgment, culturally sensitive, and aimed at the target audience• Effectively communicates professional respect and warmthAdvanced Level:Knowledge:• Knows how to produce professional written and presentation materials necessaryfor field setting and advanced level social work practice• Articulates professional opinions clearly and non-judgmentally to variousconstituencieshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 22

Values:• Values productive collaboration with clients, community members and colleaguesSkills:• Possesses advanced level listening and interpretation skills• Possesses the ability to communicate effectively at an advanced level in an area ofspecialization, articulating information and messages both verbally and in writing• Possesses professional interviewing skills at an advanced level in an area ofspecialization• Demonstrates growing confidence and comfort in one’s expression of professionalknowledge and opinions• Communicates effectively as a team member• Facilitates communication of group, family or community members with oneanother• Objectively evaluates and responds to criticism8DEVELOP AS A SOCIAL WORK LEADERSocial workers recognize that the context of practice is dynamic, and use knowledge andskill to respond proactively. Social work leaders are informed, resourceful, and proactivein responding to evolving organizational, community, societal and global contexts at all levels ofpractice in ways that improve quality of life.[EPAS 2.1.9 -- Respond to contexts that shape practice; 2.1.8--Engage in policy practice. (OriginalAbility #8, World of Work and additional material.)]Foundation LevelKnowledge:• Knows organizational and community culture, history and goals• Recognizes professional strengths of self and others• Knows community and professional resourcesValues:• Values social work education, skills and experience• Values collaboration, shared responsibility and opportunities to share ideas orresources• Values the importance of regular structured social work supervision• Values continuing education and lifelong learningSkills:• Understands when and how to use task and practice supervision• Effectively solves problems using available knowledge and resources• Effectively gives and receives feedback• Takes initiative in strengthening the workplace, the community and the social workprofessionhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 23

• Deals effectively with change in the organizational or policy contextAdvanced LevelKnowledge:• Synthesizes a broad range of social work and interdisciplinary knowledge and skills• Possesses knowledge of the work environment such as career ladders, personnelpractices, and human resource policies• Is aware of theoretical perspectives as they apply to social work supervision andadministrationValues:• Values innovation, creativity and new ideas• Values compensation (pay and benefits) that respect social work skills, experience,and education• Is committed to development of professional expertise and full use of resources• Values flexibility in the face of changing human services, social and global contextSkills:• Presents and shares knowledge in the workplace and at professional meetings andconferences• Volunteers for leadership roles in professional organizations, as appropriate• Collaborates with others within and outside of own organization or agency,initiating and promoting collaboration where appropriate• Mentors or supervises others in the profession• Demonstrates an emerging ability to deal effectively with conflict• Demonstrates an emerging ability to promote sustainable changes within theworkplace and the community that improve the quality of services or availability ofresourcesCOMMUNITY-BASED PRACTICEApproved by the Faculty, Mandel School of Applied Social Sciences, Case, April 19, 1999Changes in the Nature of the Social Work EnvironmentAs the 21 st century approaches, the social work practice environment is undergoing a majortransformation. In part, these changes are due to external forces, particularly in federal fundingmechanisms and legislation. Devolution, for example, reduces the role and responsibility of thefederal government in welfare and human services and returns power, responsibility, and controlto state and local governments. Moreover, the increasing trend toward privatization of publicsocial services through managed care now encompasses health care, child welfare, mental health,and aging services (Strom & Gingerich, 1993). According to Strom-Gottfried (1997), theemergence of managed care as a dominant paradigm for health care, mental health services, andsocial services for children in out-of-home placement, etc. requires changes in agency structuresand service delivery, and places new demands on the skills of social workers.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 24

Changes are also taking place because of internal forces at work within the field of humanservices. In reaction to human service systems that are unresponsive, stigmatizing, andineffective, there has been a ferment of local experimentation in recent years. Practitioners inmany fields, usually working in isolation from each other, have redesigned services and reshapedpractice. Those involved have worked to make services less fragmented and reactive, morecomprehensive, integrated, flexible, and responsive (Johnson, 1998a).Schorr (1988), for example, described examples of successful programs in education, health, andsocial services and drew lessons from successful for those who wish to redesign services. AsSchorr’s examples indicate, innovative service delivery requires a shift in relationship betweenprofessionals and those who use their services – a shift that recognizes the strengths andcapacities of families, social networks, and communities, and seeks to work in partnership withthem. The community, rather than the service system, needs to be the starting point of analysis(Adams & Nelson, 1997).Shifting the focus on human services in this way emphasizes that the care and protection ofchildren or elders or people with disabilities is a shared responsibility (Moroney, 1986) involvingfamilies, local communities, and the state. The view leads to a broadening of the conception ofhuman services, as promoting and enhancing the development of families and communities, aswell as responding to problems and deficits (Chapin Hall Center for Children, 1994). Forexample, social support interventions direct social work attention toward enhancing the growth,development and adaptive capacities of people, removing environmental obstacles, andincreasing the responsiveness and nurturing properties of the social and physical environment(Tracy & Whittaker, 1987). Increasingly, social support is seen as having relevance for all typesof social work practice (Kemp, Whittaker, & Tracy, 1997).A community-based approach to service delivery and practice recognizes that most of the workin which social workers and other helping professionals are engaged is done by others – families,kin and neighborhood networks, informal groups, churches, schools, and other organizations. Intheir role, community-based social workers become involved with these networks of individualsand organizations. The social work task is to understand the patterns of interaction that generateor perpetuate problems that may involve multiple system levels (such as family, neighbors,school, and social service and juvenile justice systems) and to intervene to change them. Forexample, the vital role of family members as partners in the caregiving process expands the roleof the social worker to include serving as enablers, educators, facilitators, consultants andadvocates (Biegel, Johnsen, & Shaffran, 1997).In this context, the professional-client relationship is seen as involving partnerships andcollaboration. In family-centered services, for example, this has meant not only shifting from theindividual to the family as the unit of attention, but involving parents and caregivers as fullpartners in the design, delivery, and oversight of services (Cohen & Lavach, 1995). There isresearch evidence that a partnership mode of helping, which engages the strengths, resources,and creativity of service users, enhances people’s sense of control over their own lives (Dunst,Trivette, Boyd, & Brookfield, 1994; Saleeby, 1992). For example, solution-focused (Berg & DeJong, 1996) and other forms of therapies require that the client/client system and the socialworker become involved in the co-construction of competence.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 25

Involving service users and other citizens in the design and delivery of services is fundamental todeveloping an integrated service system that is responsive to its neighborhood or communitycontext, culturally responsive, and empowering (Minkler, 1997). This approach discouragesdeficit-oriented and client-blaming discussion of families and their interactions with formalservice systems. It enables professionals to see strengths and capacities in families andcommunities to which they may have been blind, and helps assure that services are driven by theneeds of families and communities rather than by funding or bureaucratic considerations.Importance of These Changes for Social Work and MSASSThese major policy and programmatic changes are reshaping the context of social work practice.This changing context of social work practice has implications for every aspect of the socialwork curriculum, including field instruction and field education (Jarman-Rohde, McFall, Kolar,& Strom, 1997). Preparing students for social work practice in the 21 st century requires newattention to community-based and innovative approaches for meeting the complex needs ofindividuals and families.New conceptualizations of community-based practices are being forged and refined throughdemonstration projects and community initiatives sponsored by major philanthropicorganizations (Edna McConnell Clark Foundation, 1998; Ford Foundation, 1998; W. K. KelloggFoundation, 1998) as well as local foundations. According to Kubish, Weiss, Schorr, & Connell(1995), comprehensive community initiatives …contain several or all of the following elements and aim to achieve synergy among them:expansion and improvement of social services and supports, such as child care, youthdevelopment, and family support; health care, including mental health care; economicdevelopment; housing rehabilitation and/or construction; community planning andorganizing; adult education; job training; school reform; and quality-of-life activities suchas neighborhood security and recreation programs (p.1).Naparstek and Dooley’s (1997) community building work identifies “people-based, place-based”strategies for working in geographically distinct, urban areas. This approach focuses on theassets and strengths of communities in combination with comprehensive and integratedneighborhood-based strategies that involve local residents. Other asset-based and communitybuilding approaches have been described (See, for example, Gittel & Avis, 1998; Jason, 1997;Kretzmann & McKnight, 1993; Sherraden & Page-Adams, 1997).In view of changes in the social work practice environment and the growing knowledge ofinnovative community-based approaches to social work practice, many schools of social workare engaging in curriculum development and revisions regarding the concept of communitybasedpractice. Overall, these changes indicate a revitalization of an historical commitment tocommunity social work on the part of some schools as well as new initiatives within manyschools that do not have a historical emphasis in community-based curriculum. Examples ofcurriculum change related to community-based practice range from new community practicecourses to new MSW curriculum, from combined concentration programs to interdisciplinarycertificates, from new practicum opportunities to community outreach programs developed andimplemented by schools of social work.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 26

MSASS is in a unique position to adopt the concept of community-based practice as anorganizing principle for its curriculum. Interviews with faculty indicate they are alreadyinvolved in a significant body of research, teaching, and community service interventions relatedto the concept of community-based practice (Johnson, 1998a).The concept of community-based practice is based on 10 principles. Community-based practice…1. embraces an inclusive definition of community;2. values community as a process;3. views the individual in the context of a pattern of relationships that includes family,groups, organizations, and communities;4. integrates community and individual practice;5. builds interventions on the strengths and assets of individuals, families, groups,organizations, and communities;6. emphasizes participation, teamwork, collaboration, and partnerships at all levels;7. recognizes that comprehensive interventions are shaped by all interactions and exchangeswithin the social ecology;8. involves interdisciplinary and milt-disciplinary approaches;9. facilitates empowerment through a reciprocal, educational process of lifelong learning;and10. encourages innovation and improvement of services.Principle 1. Embraces an inclusive definition of communityThe concept of community-based practice is based on an inclusive definition of communities.According to Garvin and Tropman (1992), a community exists when a group of people form asocial unit based on common location, interest, identification, culture, and/or activities. Althoughthe concept of community is charged with ambiguity and interpreted different in varioussituations (Chatterjee & Koleski, 1970), types of communities can be classified into three majorgroups (Fellin, 1995). These include communities distinguished by common locality or place, bynon-place characteristics, and by the sense of an individual’s “personal community” (see Tablebelow).Types of Communities, Definitions, Variations, and InteractionsType ofCommunityGeographicCommunities ofPlace (Garvin &Tropman, 1992)Communities ofIdentification andInterest (Longres,1990)Definition Variations Interactions1. A functional spatial unitmeeting sustenance needs2. A unit of patterned socialaction3. A symbolic unit ofcollective identity (Hunter,1975Communities of identificationare based on a commonidentity, belief, emotion orfeeling of attachment toethnicity, race, religion,lifestyle, ideology, sexualorientation, social class,Communities vary in termsof size, density, andheterogeneity. Variationsare referred to asneighborhoods, villages,towns, metropolitan areas,etc.Communities ofidentification are consideredcommunities of interestwhen they are also engagedin some level oforganizational activity(professional associations,People reside in multiplecommunities of place – thatis, locally-based communitiesoverlap with one another,e.g., neighborhoods withintowns, etc.Geographic communitiesoften coincide withidentification/ interestcommunities – that is, peopleof a common background ofrace, religion, national originor social class may live inhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 27

PersonalCommunity(Davidson, 1986)profession, type ofemployment, etc. (AfricanAmerican community, theCatholic community, the gaycommunity, etc.)This concept of communityfocuses on the membership ofan individual in multiplecommunitiesreligious groups, and ethnicorganizations)Personal communitiesconsist of all communities –geographic, identificational,and interest – in which oneengages in socialinteraction, in use ofservices and resources,employment, and leisureactivitiesresidential areas with a highproportion of people with thesame characteristics.This definition of communitybroadens the scope ofpotential social interactionsand resources, including bothformal and informal helpingnetworks. The personalcommunity is a context forinterpersonal treatment andintervention goals, as well asgoals that seek to changeorganizations andcommunitiesPrinciple 2. Values community as a process• Communities change over time• There are differences within communities and between communities• Communities can be nurturing environments that positively influence the ability of theindividual, family group, and organization to develop healthily in unfriendly places thatnegatively contribute to a locus of problem perpetuating patterns• The worker becomes a part of the community through formal and informal relationshipsthat involve networking, information sharing, and other activities• Building community takes time, commitment, and expertise• A key social work function involves participating in and building communities thatincrease resilience at the individual, family, group, and organizational levelsPrinciple 3. Views the individual in the context of a pattern of relationships that includesfamily, groups, organizations, and communities• Practice with individuals involves formal and informal relationships in the community• Family members, kin, neighbors and other social networks and social supports are centralto developing and managing interactions and exchanges• The social ecology includes ethnic/racial, cultural, social class, economic, and politicalenvironments• Assessment and mutual process carried out “with” a client/client system and includescareful consideration of all levels of analysis – that is, family, group, organizations, andcommunitiesPrinciple 4. Integrates community and individual practice• Community-based practice is a perspective that integrates the traditional “either/or”approaches of micro and macro practice into a “both/and” approach• Community-based practice recognizes that teamwork among practitioners with differingareas of expertise may be needed to effect meaningful and enduring change• Community-based practice involves a range of different intervention modalities designedto bring about hope that meaningful change can occurhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 28

• Community-based practice finds innovative ways to move beyond the constraintsimposed by existing policies and funding mechanisms to develop effective methods andpractice• Recognition of current agency needs is balanced by the responsibility to prepare socialworkers who will shape as well as react to their policy and practice environmentsPrinciple 5. Builds interventions on the strengths and assets of individuals, families, groups,organizations, and communities• The client or client system can be individuals, families and other primary groups,community groups such as neighborhoods or interest groups, community organizations,and communities• Client systems are engaged in a collaborative process of developing a sharedunderstanding of the nature of the problem and reaching goals for improvement/change• Community-based practice social workers are committed to identifying the strengths andresources in communities, organizations, families and individuals that offer the best hopeof solutions• Community-based practice draws on the expertise of both worker and client in assessingproblematic situations and identifies strengths and assets as potential resources forintervention• Responsibility and decision-making are shared with individuals as close as possible to thesituation• Reciprocity and resilience are valued in all interactions between individual/family and thesocial ecologyPrinciple 6. Emphasizes participation, teamwork, collaboration, and partnerships at alllevels• Community-based practice recognizes that the “clients,” “service users,” or “customers”are equal citizens with professional workers and other members of the community• Service users and others involved are seen as partners with shared responsibility forassessment, service design, planning, implementation, and problem resolution• Service provision is driven by the expressed needs of individuals, families, groups,organizations, and communities• Collaboration and teamwork between public and private sectors, professional, volunteer,and client communities, and informal and formal social networks in communities isessentialPrinciple 7. Recognizes that comprehensive interventions are shaped by all interactions andexchanges within the social ecology• Diversity is explicitly valued and supported• Services are available and accessible with respect to geographic location, social class,culture, religion, race/ethnicity, age, disabilities, and sexual orientation• Cultural sensitivity and multi-cultural responsiveness are hallmarks of service delivery• Comprehensive interventions require universal policies and broad-based, non-categoricalfunding streamshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 29

• Community-based practice social workers are committed to building new structures forsocial service delivery and working in new delivery systems that are morecomprehensive, integrated, responsive, and accessiblePrinciple 8. Involves interdisciplinary and multi-disciplinary approaches• Interdisciplinary and multi-disciplinary approaches are part of a continuum-of-servicesapproach• An integrated approach to practice includes the interweaving of formal and informalsystems• Agency cases are redefined within the context of interorganizational teams• Approaches from other disciplines (e.g., micro-enterprise from schools of economics andbusiness) are adapted for use as community-based practice strategies• The community social worker is involved in organizational capacity building includingthe strengthening of organizational and indigenous leadershipPrinciple 9. Facilitates empowerment through an educational process of lifelong learning• Learning is a reciprocal process that empowers workers, individuals, families,organizations, and communities• Change and growth occur through building and sustaining a learning community• The community-based practice social worker is viewed as having an important role asteacher, educator and co-learner• Academic curricula, continuing education, community education and training areinterrelated• Interventions are grounded in the values of the social work profession, congruent with theNASW Code of Ethics, and reflective of professional education set by the Council onSocial Work EducationPrinciple 10. Encourages innovation and improvement of services• Demonstration projects, theory development, evaluation research, new programdevelopment, and innovative practice methods are nourished and supported• Community-university partnerships are valued in research, teaching, and communityservice• Qualitative and quantitative measures are used to measure success• Innovation and improvement in services that build healthy communities are continuouslysupportedReferencesAdams, P., & Nelson, K. (1997). Reclaiming community: An integrative approach to humanservices. Administration in Social Work, 21(3/4), 67-81.Bailey, D., & Koney, K. (1996). Interorganizational community-based collaboratives: A strategicresponse to shape the social work agenda. Social Work, 41(6), 602-611.Berg, I. K., & De Jong, P. (1996, June). Solution-building conversations: Co-constructing asense of competence with clients. Families in Society, 379-391.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 30

Biegel, D. E., Johnsen, J. A. & Shafran, R. (1997). Overcoming barriers faced by African-American families with a family member with mental illness. Family Relations, 46(2), 163-178.Chapin Hall Center for Children. (1994). Children, Families, and Communities: A NewApproach to Social Services. Chicago: Chapin Hall Center for Children, University ofChicago.Chatterjee, P., & Koleski, R. A. (1970). The concepts of community and communityorganization: A review. Social Work, 15(3), 82-92.Cohen, R., & Lavach, C. (1995). Strengthening partnerships between families and serviceproviders. In P. Adams & K. Nelson (Eds.), Reinventing Human Services: Community- andFamily-centered Practice. New York: Aldine de Gruyter.Davindson, J. (1986). The urban sociology of community-based treatment: Ignored issues andfuture concerns. In H. R. Johnson & J. E. Tropman (Eds.), Social Work Policy and Practice:A Knowledge Driven Approach. Ann Arbor, MI: University of Michigan, School of SocialWork.Dunst, C. J., Trivette, C. M., Boyd, K., & Brookfield, J. (1994). Help-giving practices and theself-sufficiency appraisals of parents. In C. J. Dunst, C. M. Trivette, & A. D. Deal (Eds.),Supporting and strengthening families, Volume I: Methods, strategies and practices.Cambridge, MA: Brookline Books.Edna McConnell Clark Foundation. (1998). Programs. [Available athttp://foundationcenter.org/grantmakers/]Felling, P. (1995). The Community and the Social Worker. Itasca, IL: F. E. Peacock.Ford Foundation. (1998). “Community Building” focuses on restoring social fabric. [Availableat: http://www.rockfound.org/reports/community/extract.html]Garvin, C. D., & Tropman, J. E. (1992). Social Work in Contemporary Society. EnglewoodCliffs, NJ: Prentice Hall.Gittell, R., & Vial, A. (1998). Community Organizing: Building Social Capital as a DevelopmentStrategy. Thousand Oaks, CA: Sage.Hardcastle, D. A., Wenocur, S., & Powers, P. R. (1997). Community Practice: Theories andSkills for Social Workers. New York: Oxford University Press.Hunter, F. (1975). The loss of community: An empirical test through replication. AmericanSociological Review, 40(5).http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 31

Jarman-Rohde, L., McFall, J., Kolar, P., & Strom, G. (1997). The changing context of socialwork practice: Implications and recommendations for educators. Journal of Social WorkEducation, 33(1), 29-46.Jason, L. A. (1997). Community Building: Values for a Sustainable Future. Westport, CT:Praeger.Johnson, A. K. (1998a). Community practice interview with MSASS faculty. Cleveland, OH:Mandel School of Applied Social Sciences, Case Western Reserve University. UnpublishedReport.Johnson, A. K. (1998b). The revitalization of community practice characteristics, competenciesand curricula for community-based services. Journal of Community Practice, 5(3).Kemp, S. P., Whittaker, J. K., & Tracy, E. M. (1997). Person-Environment Practice. Hawthorne,NY: Aldine De Gruyter.Kretzmann, J., & McKnight, J. (1993). Building communities from the inside out: A path towardfinding and mobilizing a community’s assets. Evanston, IL: Northwestern University.Kubish, A. C., Weiss, C. H., Schorr, L. B., & Connell, J. P. (1995). Introduction. In J. P. Connell,A. C. Kubish, L. B. Schorr, & C. H. Weiss (Eds.), New approaches to evaluating communityinitiatives: Concepts, methods, and contexts. Washington, DC: Aspen Institute.Longres, J. F. (1990). Human behavior and the social environment. Itasca, IL: F. E. Peacock.Minkler, M. (Ed.) (1997). Community organizing & community building for health. NewBrunswick, NJ: Rutgers University Press.Moroney, R. M. (1986). Shared responsibility: Families and social policy. New York: Aldine.Naparstek, A., & Dooley, D. (1997). Countering urban disinvestment through communitybuildinginitiatives. Social Work, 42(5), 506-514.Salleby, D. (Ed.). (1992). The strengths perspective. New York: Longman.Schorr, L. B. (1988). Within our reach: Breaking the cycle of disadvantage. New York:Anchor/Doubleday.Sherraden, M., & Page-Adams, D. (1997). Asset building as a community revitalization strategy.Social Work, 42(5), 423-434.Smale, G. G. (1995). Integrating community and individual practice: A new paradigm forpractice. In P. Adams & K. Nelson (Eds.), Reinventing human services: Community- andFamily-Centered Practice. New York: Aldine De Gruyter.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 32

Strom, K. J., & Gingerich, W. J. (1993). Educating students for new market realities. Journal ofSocial Work Education, 29(1), 78-87.Strom-Gottfried, K. J. (1997). The implications of managed care for social work education.Journal of Social Work Education, 33(1), 7-18.Tracy, E. M. & Whittaker, J. K. (1987). The evidence base for social support interventions inchild and family practice: Emerging issues for research and practice. Children and YouthServices Review 9, 249-270.W. K. Kellogg Foundation. (1998). Family and neighborhood models summary report.[Available at http://www.wkkf.org]NATIONAL ASSOCIATION OF SOCIAL WORKERS (NASW)The National Association of Social Workers (NASW) is the largest membership organization ofprofessional social workers in the world, with over 150,000 members. NASW works to enhancethe professional growth and development of its members, to create and maintain professionalstandards, and to advance sound social policies. Go to https://www.socialworkers.org/join.aspfor information about NASW regional meetings as well as the annual NASW Ohio Conferenceheld each year in Columbus.MSASS enrolls MSSA students as student members of NASW with the goal of assisting studentsin the development of their professional social work identity. The NASW newsletter is alsoavailable in Harris Library, and MSASS encourages students to connect to current issues insocial work through the newsletter articles.Code of EthicsProfessional ethics are at the core of social work. The profession has an obligation to articulateits basic values, ethical principles, and ethical standards. The NASW Code of Ethics sets forththese values, principles, and standards to guide social workers' conduct. The Code is relevant toall social workers and social work students, regardless of their professional functions, thesettings in which they work, or the populations they serve.The NASW Code of Ethics serves six purposes:1. The Code identifies core values on which social work's mission is based.2. The Code summarizes broad ethical principles that reflect the profession's core valuesand establishes a set of specific ethical standards that should be used to guide social workpractice.3. The Code is designed to help social workers identify relevant considerations whenprofessional obligations conflict or ethical uncertainties arise.4. The Code provides ethical standards to which the general public can hold the social workprofession accountable.5. The Code socializes practitioners new to the field to social work's mission, values, ethicalprinciples, and ethical standards.6. The Code articulates standards that the social work profession itself can use to assesswhether social workers have engaged in unethical conduct. NASW has formal proceduresto adjudicate ethics complaints filed against its members. In subscribing to this Code,http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 33

social workers are required to cooperate in its implementation, participate in NASWadjudication proceedings, and abide by any NASW disciplinary rulings or sanctionsbased on it. Go to http://www.socialworkers.org/pubs/code/code.asp for the 2008 revisedversion of the code.NASW STANDARDS OF CULTURAL COMPETENCEIn 2007, NASW published “Indicators for the achievement of the NASW Standards for CulturalCompetence in Social Work Practice.” Go tohttp://www.socialworkers.org/practice/standards/NASWCulturalStandardsIndicators2006.pdfto download this file containing the indicators for ten standards:1. Ethics and values2. Self-awareness3. Cross-cultural knowledge4. Cross-cultural skills5. Service delivery6. Empowerment and advocacy7. Diverse workforce8. Professional education9. Language diversity10. Cross-cultural leadershipMASTER OF SCIENCEIN SOCIAL ADMINISTRATION (MSSA) PROGRAMThe Master of Science in Social Administration (M.S.S.A.) Program prepares students foradvanced social work practice in an area of concentration. Students acquire the abilities theyneed to work effectively in a variety of settings. Through classroom and field work, they developthe knowledge, values, and skills needed to function as social work professionals, and to workethically with others to effect change in individuals, families, groups, organizations, andcommunities.The curriculum is organized around two concentrations: (1) Community and Social Developmentand (2) Direct Practice, which is further divided into specializations.The Direct Practice Concentration readies students for advanced social work with individuals,families, and groups. Students in this concentration choose among the following specializations:aging; alcohol and other drug abuse; children, youth, and families; health; and mental health.The Community and Social Development Concentration is for students who are interested inpromoting social change and social justice, and want to focus on a community or policy levelrather than focusing directly on individuals and families.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 34

THE CURRICULUMThe curriculum is divided into two levels: foundation and advanced. Students entering withoutprior preparation in social work complete the foundation and advanced curriculum; studentsentering with the BSW go directly into the advanced curriculum.Foundation CurriculumThe foundation curriculum includes the knowledge, values, and skills essential for the generalpractice of social work and is completed during the first year of the program. It consists ofgeneral courses in social work methods, socio-behavioral theory, social policy, discriminationand inequality, research methods, and two semesters of field education and ability-basedlearning. Most foundation courses are prerequisites for concentration-required courses andadvanced electives.Advanced CurriculumThe advanced curriculum builds on the foundation courses and provides advanced knowledgeand practice skills in the concentration selected by the student. Concentrations include eithercommunity and social development or direct practice (students can choose within thisconcentration from the following specializations: aging; alcohol and other drug abuse; children,youth, and families; health; mental health). Advanced courses are taken in research, policy,socio-behavioral theory, and practice methods. When integrated with an advanced fieldeducation experience, students begin to gain an in-depth understanding of the theories, policies,practices, values, and skills associated with the area of concentration.CONCENTRATIONSCommunity and Social Development ConcentrationThe emphasis on community development indicates the importance of community inunderstanding the context of social challenges and opportunities and as a critical component tolasting solutions. Although “community” often refers to geographic communities, concepts andstrategies are also applicable to other types of communities – such as communities of interest,background, or affiliation. “Development” refers to the process of increasing the assets of acommunity, including physical, economic, social, cultural, and spiritual assets. “Socialdevelopment” is highlighted because, as a school of social work, we have unique expertise in thesocial assets, needs, and processes that enable individuals and families to achieve and sustainhigher standards of living.This concentration prepares students to play a wide variety of roles in improving the quality oflife and opportunities for those who are marginalized and vulnerable in society. Roles forcommunity and social development graduates include community organizers, communitybuilders, program developers, social planners, evaluators, policymakers or leaders of non-profit,government, philanthropic or private for-profit organizations that are involved in community andsocial development work. Students gain the abilities to participate broadly in the social changeprocess in communities and societies in both domestic and international arenas. Issues that areaddressed include globalization, poverty, inequality and oppression, cultural diversity, women’sissues, and human rights concerns.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 35

Community and Social Development at the Mandel School has as its foundation a commitmentto several key principles, including the following:• The meaningful engagement and empowerment of community members in all facets ofthe change effort• The objective of building capacity among community members and within organizations• A focus on analyzing power dynamics and building power among community members• The attention to informal as well as formal and professional forms of support andinfluence• A willingness to seek systems change where large-scale reform is necessary• A paramount focus on the long-term sustainability of the change effortAnother distinguishing dimension of the Mandel School degree is an explicit incorporation ofinternational processes that (a) promote good governance, (b) build sound and inclusiveinstitutions, (c) promote vibrant civil societies, (d) address the needs of vulnerable groups, (e)develop and implement policies that build social cohesion, and (f) allow fuller citizenparticipation in all aspects of development.Direct Practice ConcentrationThe Direct Practice Concentration prepares students to address complex human needs in thecontext of an evolving practice environment. This concentration focuses on skill developmentand fosters the integration of knowledge about diverse populations and problems as they occur ina variety of practice settings. Specializations within the concentration include aging; alcohol andother drug abuse; children, youth, and families; health; and mental health. The specializationsallow students to gain sufficient depth in a particular practice area through advanced curriculumand field settings.The Direct Practice Concentration offers courses of sufficient depth to promote professionallevel practice skills, but also of sufficient breadth to accommodate the range of situations foundin direct social work practice. The curriculum incorporates the use and development of evidenceinformedpractices as well as the skills to evaluate the evidence base of social workinterventions. Attention to cultural sensitivity cuts across all aspects of the direct practicecurriculum and equips students with the tools to intervene appropriately and effectively withdiverse populations. The professional direct practice social worker possesses an overallappreciation for the social work role by incorporating (a) the centrality of the worker-clientrelationship, (b) the value of the individual and his/her right to self-determination, and (c)cultural competency and willingness to be self-aware and reflective about one’s role in atherapeutic, advocacy and/or change process.The direct practice concentration is committed to the following principles:• Adherence to the values and ethics of professional social work practice• A skill-building approach to professional education• Use of theoretical and empirical knowledge• Cultural sensitivity and cultural competence• Focus on multiple, overlapping problems and strengths• Advocacy and social policy change to benefit individuals and families• Integration of experiences in the classroom and field settingshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 36

Direct practice practitioners in professional social work apply knowledge of bio-psychosocialvariables that affect individual development and behavior. Direct practice practitioners recognizethat their clients are involved in larger patterns of formal and informal helping that may includefamily, religious and/or community organizations, friends, and neighbors.Aging SpecializationThe advanced curriculum on Aging prepares social workers to provide a broad range of servicesto older individuals and their families. As the proportion of older persons in the populationcontinues to increase, a wide range of skills is needed to serve this population and enhance theirquality of life. Counseling, case management, advocacy, interdisciplinary work, and consultingroles are emphasized in the specialization. An emphasis is also placed on supporting clients’personal strengths and adaptation to changing roles (e.g., adjustment to retirement), as well asloss of functional abilities. The effects of poverty, gender, and minority status on aging patternsand needs are given special attention. Elective coursework permits students to tailor educationalprograms to personal learning objectives and career goals.Topics covered in the Aging specialization include health and social policies for older people,the organization and delivery of services, family caregiving support, case management, chronicillness care, death and dying, and program and practice innovations.Note: Some required aging specialization courses are taught only in the intensive weekendformat. Students in the Full-time, Advanced Standing, and Intensive Weekend Programs mayenroll.Courses in this specialization also may be applied to the Gerontology Certificate Programoffered by the University Center on Aging and Health.Alcohol and Other Drug Abuse SpecializationThe primary goal of the Alcohol and Other Drug Abuse (AODA) specialization is to preparestudents for careers that involve the diagnosis, prevention, and treatment of substance abuseexperienced by individuals and families. The curriculum is designed to meet the needs ofstudents preparing for careers in substance abuse treatment, as well as the needs of students whowork in other practice areas that require an understanding of substance use disorders andcompetence in screening and assessment skills.The AODA curriculum reflects the complexity of bio-psychosocial factors that are related to thedevelopment, maintenance, and recovery of substance abuse problems. Students explore a rangeof theoretical causal models, treatment interventions, social policies, ethical dilemmas andservice delivery systems as they relate to AODA. A secondary goal is to provide interestedstudents with substantive content on AODA and its impact on individuals, families, and thecommunity-at-large. Advanced elective coursework permits students to build skills and tailoreducational programs to personal learning objectives and career goals.Topics covered in the AODA specialization include the following:• Personal and professional barriers in working in AODA settings and with AODA clients• Bio-psychosocial explanations and theories of AODA; physical effects of AODAhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 37

• Assessment issues, skills and techniques• Use of assessment instruments in varied practice settings• Process of change and motivational interviewing• Empirical base of AODA treatment• Commonly used treatment approaches in AODA• Self-help groups and the 12-step approach• Co-occurring disorders• Sexual/physical abuse/trauma and AODA• The relationship of pharmacotherapy and psychotherapy in AODA• Special populations including, but not limited to, the following groups: adolescents, olderadults, and criminal justice populations• Family approaches for assessment and treatment• Relapse and relapse prevention• Primary and secondary prevention strategiesAODA specialization faculty are associated with the Mandel School of Applied Social SciencesCenter on Substance Abuse and Mental Illness, which includes the Dual Disorders ResearchProgram and the Ohio Substance Abuse and Mental Illness Coordinating Center of Excellence(SAMI CCOE).AODA specialization is accredited by the Ohio Chemical Dependency Professionals Board(OCDPB). The accreditation is an official endorsement of MSASS’ curriculum and trainingbased upon the OCDPB’s published standards and criteria. The accreditation process assures thatMSASS Alcohol and Other Drug Abuse (AODA) specialization students meet the formaleducation/Master’s Degree requirements necessary for the Licensed Independent ChemicalDependency Counselor (LICDC) level. The LICDC is the Ohio Chemical DependencyProfessional Board’s top level of license. The OCDPB is a state licensing board that certifies andlicenses individuals who provide chemical dependency prevention and treatment services toindividuals, families, groups, organizations, and communities. MSASS students interested in theLICDC must follow the AODA specialization approved plan of study to meet the curriculumstandards and apply to the OCDPB to complete the licensing process after graduation.Children, Youth, and Families SpecializationThe Children, Youth, and Families (CYF) specialization prepares social workers to provide abroad range of services to individuals and families in all phases of the family life cycle. Maritaltherapy, family counseling, parent education, and the full spectrum of child welfare services—family support and prevention programs, family development for self-sufficiency, childprotection services, pre-placement prevention services, family reunification, and adoptiveservices—are included, with the aim of preparing students for public and private child andfamily social work. The intersection of child and family welfare with substance abuse, mentalhealth, health and education is also a component of course and field work.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 38

Topics covered in this specialization include family system theories, advanced child/adolescentor adult development/dysfunction, family system interventions, and community-based practicewith children and families. Advanced elective coursework permits students to tailor theireducational programs to personal learning objectives and career goals.Coursework may be applied toward educational requirements for membership in the AmericanAssociation for Marriage and Family Therapy (AAMFT). A course of study leading to schoolsocial work certification is also available.Health SpecializationThe Health specialization prepares social workers for community-based practice withindividuals, families, and groups coping with acute and chronic illnesses. Particular attention isgiven to a systems approach that emphasizes the interactions of individuals with theirenvironments. In addition, the effects of poverty, gender, and minority status on individual,family, and community health are examined.Policy and service delivery issues—such as equitable distribution of resources, access to healthcare, service reorganization, policy formulation and implementation, regulatory strategies, andinternational health issues—are explored in detail.Topics covered in this specialization include advanced child/adolescent or adultdevelopment/dysfunction, interventions with the chronically ill, family system interventions,interventions in alcohol and other drug abuse, social work in child abuse and family violence,group work, issues in health policy, and the delivery of health services. Advanced elective coursework permits students to tailor their educational programs to personal learning objectives andcareer goals. This specialization is offered in the full-time program only.Mental Health SpecializationThe Mental Health specialization prepares students for community-based mental health practice.Particular attention is given to a bio-psychosocial and developmental theoretical framework. Athree-tiered public health conceptualization—primary, secondary, and tertiary—organizesstudent assessment and intervention knowledge, skills, and values.Primary assessment and intervention spotlight the strengths and weaknesses in communitysupports, the importance of community prevention techniques, and the amelioration of stigma.Secondary assessments and interventions focus on specific individual, couple, and family mentalhealth needs. In addition, tertiary assessments and interventions focus on community mentalhealth needs of psychosocial, educational, case management, psychotherapeutic, andrehabilitation practices. The specialization has two tracks: child/adolescent and adult.Topics covered in this specialization include assessment and diagnosis, substance abuse, dualdiagnosis, child/adolescent or adult psychopathology, theories of change, mental health practicemethods, and mental health policy and service delivery.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 39

PROGRAMS AND OPTIONS FOR STUDYTwo-Year Full-Time ProgramApproximately one-half of our students are enrolled in the Two-Year Full-Time Program. Thisprogram takes four semesters to complete. Students enroll for fall and spring semesters for twoyears, and are scheduled for classes and field education on a full-time basis. The Two-Year Full-Time Program is demanding in depth and scope of experience. It is not advisable for students toassume extensive employment during their semesters of full-time enrollment. It should be notedthat there is no summer program that would accelerate this process.In their first semester, students take foundation courses and are assigned to course sections as agroup by the registrar. In subsequent semesters, students select courses and course sections andregister online.Some courses may be offered to full-time students in the Intensive Weekend (IW) formatwhen the total number of concentrators is inadequate in the IW and the weekly format forseparate sections.Advanced Standing ProgramAdvanced standing may be granted to students who have earned a bachelor’s degree in socialwork within the past seven years from an institution accredited by the Council on Social WorkEducation. Students must have earned a grade of B or better in each social work foundationcourse for which advanced standing credit hours are given.BSW students may qualify for the twelve or eighteen month program.Twelve-Month Advanced Standing ProgramThe Twelve-Month Advanced Standing Program enables qualified BSW graduates to earn amaster’s degree in one year. Students begin the program in the fall semester and complete theprogram the following summer.During the fall, spring and summer semesters, students enroll in advanced courses in their areasof concentration and complete advanced field education requirements. Because the program canbe completed in just three semesters, there is less flexibility in curriculum and electives. Coursesinclude advanced socio-behavioral theory, advanced research, advanced methods, and advancedpolicy. The total credit hours required for this program is 45.The Twelve-Month Advanced Standing Program is open to admitted students who have aBachelor in Social Work (BSW) degree from an accredited social work program completedwithin the past seven years. Grades of B or better must have been attained in all core social workcourses and field education.Because of the short time frame for completing the Twelve-Month Advanced Standing Program,dual degrees, individualized plans, certificate options and the school social work emphasis arenot available in this program. However, twelve-month advanced standing students who wish topursue a certificate in addition to the degree may do so, but are required to transfer to theEighteen-Month Advanced Standing Program.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 40

All students participate in May graduation exercises the year following completion of theprogram.Eighteen-Month Advanced Standing ProgramAdvanced standing students who are not enrolled in the Twelve-Month Program generally followan eighteen-month pattern of enrollment: fall semester, spring semester, fall semester, graduatingin January. On average, about one-third of advanced standing students are directed to or select toattend for eighteen months instead of twelve, to take advantage of the following:• One of the multi-disciplinary certificate programs or special focus areas• Electives not offered during the summer semester• A break from school during the summer months• Retaking core BSW courses in which they earned a grade of B– or belowSenior Year in Professional Studies ProgramNote: This program is available to students at Case Western Reserve University, Hiram College,The College of Wooster, Baldwin-Wallace College, John Carroll University, and Fisk Universityby joint agreement with these institutions. Interested students from other institutions areencouraged to speak with the director of admissions.Undergraduate students of superior ability and achievement may be admitted to the MandelSchool of Applied Social Sciences at the end of their junior year. The Senior Year inProfessional Studies Program enables qualified college seniors who are majoring in social workrelatedfields to begin their first year of graduate study during what would normally be their lastyear of undergraduate work. Exceptional undergraduate students who are firmly committed tosocial work as a profession can earn both their undergraduate and graduate degrees in five years.A student in the Senior Year in Professional Studies Program is permitted to substitute the firstyear (30 semester hours) at the Mandel School for the last year of undergraduate work. Thebachelor’s degree will be granted by the undergraduate college when the student has successfullycompleted his or her first year at the school.Part-Time ProgramStudents may opt to complete their degree on a part-time basis during the first year. During thesecond and third years, students complete their field education requirements and carry full-timeor nearly full-time loads.Students enrolled in the Part-Time Program select classes from the full-time weekday schedule.These classes meet once a week for two or three hours. Employed social workers may participatein this program provided they can arrange flexible work schedules.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 41

The Part-Time Program may be completed in three years. Students granted advanced standingmay complete the program in fewer semesters. Part-time students are required to register for aminimum of six credit hours per semester in their first year.Students begin their foundation field education placement in the second year of this format. Theadvanced placement is completed during the fall and spring semesters of the third year.Non-Degree StudySome designated courses may be taken on a non-degree basis with the permission of theAssistant Dean for Academic Affairs. A maximum of 12 hours earned on a non-degree basis maybe counted toward requirements for the master’s degree if the student is subsequently admitted asa degree candidate.Students may register for designated foundation courses based on the availability of space. Sincefinancial aid is not available for courses taken on a non-degree basis, payment is required at thetime of registration. A bachelor’s degree is required for enrollment.CASE EmployeesStudents in the master’s program who are also CASE employees are required to complete all ofthe requirements for Field Education. This often necessitates that the employee negotiate workrelease time from the job to allow him or her to be placed in an appropriate site. Case employeesconsidering the master’s program must consult with the Office of Field Education as part of theadmissions process.Intensive Weekend ProgramThe Intensive Weekend Program is designed to provide professional graduate level education toemployed social service workers to pursue the M.S.S.A. while maintaining full-timeemployment.Classes meet one weekend per month throughout the calendar year. Students are required toattend all classes. Students complete six courses each year, and complete all programrequirements in three years. Courses consist of four distinct components:• A four-week preparation period that includes readings and a written assignment. Coursematerials for this phase are e-mailed to students. Students provide evidence of completionof reading assignments as directed by the course instructor.• Two weekends of classes, one month apart.• A four-week study period between class weekends, during which time additional readingsand written assignments are completed.• A final study period of approximately three weeks, during which time the final courseassignment is completed and materials for the next course are received.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 42

Note: One four-day weekend (including Thursday) is scheduled for January in the first year ofthe foundation program.Students who are enrolled in the Intensive Weekend Program may choose one of the twoconcentrations: Community and Social Development, or Direct Practice. The Direct PracticeConcentration is further divided into the following specializations: Aging; Alcohol and OtherDrug Abuse; Children, Youth, and Families; and Mental Health (adult track). Students enroll fora maximum of two courses plus field education during a semester. Please note, only the full-timeprogram offers the Health and the Child Mental Health specializations.Students with full credits of advanced standing enter the Intensive Weekend Program in the falland complete their studies in the summer of their second academic year.SPECIAL FOCUS AREAS, PROGRAMS, AND CERTIFICATESProfessional Development and Continuing Education ProgramThe Continuing Education Program is an approved provider for the State of Ohio Counselor,Social Worker and Marriage and Family Therapist Board, the Ohio Psychological Association(OPA-MCE), Nursing Home Administrators (BENHA), Ohio Chemical DependencyProfessionals Board (RCH), nurses for health-related workshops (CNE) and educators (LPDC).Currently enrolled MSASS students are entitled to a 70% discount on most ContinuingEducation courses and workshops. The only exception is a workshop with a limit on enrollment;students are welcome to attend if the workshop is not filled. As long as a student registers ANDpays 14 days ahead of a scheduled session ,the student cost for a full-day workshop (6 hours) is$36; a half-day workshop (3 hours) is $19.50. The Social Work Licensure Course is $60 ( costincludes the Study Guide). Fees paid less than 14 days in advance increase by $5. Those whoregister and pay the day of a course pay an additional $20.The Office of Professional Development and Continuing Education, 216-368-2274 is located inroom 121. Go to http://msass.case.edu/ce/index.html for a full listing of current workshops.GerontologyStudents with an interest in serving the needs of the aging may be interested in themultidisciplinary graduate certificate program offered through the University Center on Agingand Health. This program is meant for gerontological researchers, educators and practitioners.Participating faculty are from the Mandel School and the Case Western Reserve UniversitySchools of Medicine, Dental Medicine, Nursing, and Arts and Sciences.To obtain the certificate with an MSSA, students must be enrolled in the Aging specialization atthe Mandel School. An interested student should first discuss the program with his or heracademic advisor, and then contact the University Center on Aging and Health directly to submita notice of intent to pursue the certificate. This program can be completed only by two-year andeighteen-month students (not twelve-month students).http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 43

For additional information, please contact:Merl (Terry) Hokenstad, PhDProfessorMandel School of Applied Social SciencesCase Western Reserve Universitymerl.hokenstad@case.eduhttp://fpb.case.edu/programsSchool Social WorkThe School Social Work Program is designed to train school social workers and provide themwith the competencies to practice in a variety of traditional and non-traditional primary andsecondary education settings. Such competencies include assessing the needs of school children,designing and implementing interventions, and making referrals to other professionals andagencies as needed. School social workers are able to function collaboratively with otherprofessionals and assist the school and the community in mobilizing necessary resources onbehalf of children and adolescents.The School Social Work Program educates master’s level social work students for practice inschool settings. The program is (a) consistent with State of Ohio regulations and professionalstandards developed by the National Association of Social Workers, and (b) a cooperativeoffering between the Mandel School of Applied Social Sciences at Case Western ReserveUniversity and the Division of Education at Baldwin-Wallace College. Students in the programcomplete the Master of Science in Social Administration (M.S.S.A.) degree at the MandelSchool with a specialization in Children, Youth, and Families. As part of the MSSA degree,students complete three education courses at Baldwin-Wallace College, a seminar on schoolsocial work practice, and field practicum in an approved school social work setting. After thecompletion of all required field work and coursework, a student can apply to the State of Ohio toreceive a license/certificate in school social work.This program can be completed only by two-year and eighteen-month students (not twelvemonthstudents). Intensive weekend students can also complete this program if they are able toenroll in some full-time program classes.For more information, please contact:Sarah Andrews, MA, MSSA, LISW-SAssistant Dean for Academic AffairsMandel School of Applied Social SciencesCase Western Reserve Universitysarah.andrews@case.eduhttp://msass.cwru.edu/academic/ssw/Certificate in Global HealthGlobal Health is the broadest concept of public health, focusing on international aspects ofdisease transmission, diagnosis, treatment, policy, and prevention. The overall objective of thisinterdisciplinary certificate is to support MSASS students with interests in “health problems,issues, and concerns that a) transcend national boundaries, b) may be influenced bycircumstances or experiences in other countries, and c) are best addressed by cooperative actionshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 44

and solutions.” Current participating departments and schools include Mathematics, Medicine,Public Health, Anthropology, Nursing, Bioethics, Epidemiology, Biostatistics, Biology,Engineering, and the Mandel School – http://www.case.edu/med/cfgh/FAQs.html.The requirements to receive the certificate differ by discipline and emphasize discipline-specificand interdisciplinary coursework. For MSASS students this would include completion of tworequired interdisciplinary courses and an additional MSASS elective. The certificate is mostappropriate for students who choose to complete Community and Social Development or theHealth or Aging specializations in Direct Practice.For more information, please contact:Sharon Milligan, PhDAssociate Professor and Associate Dean Academic AffairsMandel School of Applied Social SciencesCase Western Reserve Universitysharon.milligan@case.eduAlcohol, Drug Addiction and Mental Health Services (ADAMHS)Board Fellowship ProgramThe primary goal of the Alcohol, Drug Addiction and Mental Health Services Board Program(ADAMHS) is to serve as an innovative and meaningful alternative for employed mental healthand substance abuse social workers to pursue their graduate educational objectives. Emphasiswill be placed on implementing services to assist individuals with mental health and substanceabuse problems and their families using evidence-based best practices. The Intensive Weekendprogram makes it possible for employed individuals in Cuyahoga County to overcome thebarriers of time and finances to pursue a degree in social work. Over the past twenty years, thisprogram format has been a vital part of the Mandel School. Graduates assert that an advanceddegree in social work would not have been possible without this option.The Mandel School represents the ideal learning environment for this program. It is home to theCenter on Substance Abuse and Mental Illness as well as the Ohio Substance Abuse and MentalIllness Coordinating Center of Excellence, funded by the Ohio Departments of Mental Healthand Alcohol and Drug Addiction Services, which together provide education, research, training,and consultation in the fields of substance abuse and mental health. These two centers providethe core faculty and professional staff who teach and instruct in this unique and innovativeeducational setting.Over the three-year period of study, specialized courses and professional seminars, led by selectfaculty and agency-based leaders, allow the ADAMHS Fellows to better understand the currentissues and challenges confronting the mental health and substance abuse systems withinCuyahoga County. This program empowers the employee/student with the knowledge, skills, anddesire for lifelong learning that will enhance both service delivery and evidence-based practice.For more information, please contact:Lenore A. Kola, PhDAssociate Professor, Project Director and Co-Director of theCenter for Evidence Based Practicehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 45

Mandel School of Applied Social SciencesCase Western Reserve UniversityLenore.kola@case.eduGerald Strom, MSW, LISW-SDirector of Intensive Weekend ProgramSenior InstructorMandel School of Applied Social SciencesCase Western Reserve UniversityGerald.strom@case.eduChild Welfare Fellowship ProgramThe primary goal of the Child Welfare Fellows Program is to improve the public child welfareworkforce in Northeast Ohio. Emphasis is placed on using evidence-based best practices inpublic child welfare and systems of care principles. The Intensive Weekend format makes itpossible for employed individuals in public child welfare agencies in Northeast Ohio toovercome the barriers of time and finances to pursue a master’s degree in social work.Over the three-year period of study, specialized courses and professional seminars, led by selectfaculty and agency-based leaders, allow the Child Welfare Fellows to better understand thecurrent issues and challenges confronting child welfare. This program empowers theemployee/student with the knowledge, skills, and desire for lifelong learning that will enhanceboth service delivery and evidence-based practice.Innovations in this fellows program includes on-site supervision and learning groups by one ofthe MSASS field faculty dedicated to this program, portfolios to demonstrate learning, funds toattend professional conferences, and opportunities to participate in faculty and agency researchand demonstration projects. The Child Welfare Program is part of a national consortium of othersocial work education programs.For more information, please contact:Victor Groza, PhD, LISW-SGrace F. Brody Professor of Parent-Child Studies and Project DirectorMandel School of Applied Social SciencesCase Western Reserve UniversityVictor.groza@case.eduGerald Strom, MSW, LISW-SDirector of Intensive Weekend ProgramSenior InstructorMandel School of Applied Social SciencesCase Western Reserve UniversityGerald.strom@case.eduhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 46

Louis Stokes Fellowship in Community and Social Development ProgramLouis Stokes Fellowship in Community and Social Development Program provides full tuitionscholarships for five students admitted to the Intensive Weekend Program. For more information,interested applicants should visit the website at http://msass.case.edu/stokes/index.htmlThe Honorable Louis Stokes has been our representative in Congress and a tireless communityleader in Northeast Ohio for more than forty years. In his honor, the United States Congress hasestablished a National Merit Scholarship in graduate social work education with a specializationin Community Organization and Development. All scholarships are for the Intensive Weekendprogram only.The goals of the Louis Stokes Fellowship Program are to:• Support the graduate professional education of outstanding students from universitieswith Hispanic students and students from traditionally Black colleges• Attract a greater number of African-American and Hispanic students to advanced socialwork education to help meet the need for more diversity in the social work profession• Foster future leadership in community building, community development, and housingINTERNATIONAL EDUCATION OPPORTUNITIESThe Mandel School of Applied Social Sciences believes that understanding the world and itsmany cultures is an integral part of social work education, and, thus, emphasizes a number ofopportunities for students to explore beyond their own borders.The Mandel School faculty includes experts in international social work and social policyresearch who carry out research abroad, serve on international committees and organizations, andteach courses related to international social work at the school. The Mandel School also hostsnumerous international full-time students, visiting scholars, and researchers, many of whompresent at lectures and discussions that are open to the entire Mandel community and beyond.The emphasis on international education extends to a number of study-abroad opportunities thatprovide immersion experiences for students, alumni and others in the Mandel Schoolcommunity. The Mandel School Travel Program was the recipient of the 2007 Award forOutstanding Contributions to advancing International Social Work Education by the Council onSocial Work Education.Student and alumni trips, often multi-disciplinary, have included in-depth studies in Kenya, theDominican Republic, El Salvador, Guatemala, Ukraine, India, The Netherlands, Bangladesh,China, and Israel. Students meet with community and neighborhood leaders, researchers,teachers, public policy-makers and others, and participate in discussions about social issues andpolicies. The trips include course credit for qualified students.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 47

For more information, visit the program’s website at http://msass.case.edu/internationalor contact:Deborah Jacobson, PhDAssistant Professor and Director of International Education ProgramsMandel School of Applied Social SciencesCase Western Reserve UniversityDeborah.jacobson@case.eduDUAL DEGREE PROGRAMSDual Social Work and Law Program (MSSA/JD)The dual degree program offered by the Mandel School and the University’s School of Lawmakes it possible for full-time students to pursue an integrated program of study and receive bothdegrees. This program allows completion of both degrees within four years rather than fiveyears.MSSA/JD. students develop an understanding of the methods, language, knowledge base,research, and ethics of law and social work. Potential careers include public interest or familylaw, administration, supervision or direct service, public policy, politics (elective office andlegislature or administration support), and individual or family practice.Dual degree students should apply to both schools simultaneously, to assure acceptance into bothschools participating in the dual degree program. To be considered a dual degree student andreceive the benefits of cross-credit allowance, a student must follow a curriculum that pursuesboth degrees simultaneously. The Law school website for Admissions ishttp://law.case.edu/Academics/DualDegrees.aspxFor additional information, please contact:Sarah Andrews, MSSA, LISW-SAssistant Dean for Academic AffairsMandel School of Applied Social SciencesCase Western Reserve UniversitySarah.andrews@case.eduDual Social Work and Management Program (MSSA/MBA)The dual degree program for the MSSA/MBA is designed for candidates who wish to prepare foradvanced social work practice in a variety of direct practice and community and socialdevelopment settings, while developing the skills to assume management responsibility withinthose settings.Candidates must apply separately to the Mandel School of Applied Social Sciences and theWeatherhead School of Management. The Weatherhead website for Admissions ishttp://weatherhead.case.edu/mba.The candidate must complete all application requirements of both schools, indicating on bothapplications the intent to join the dual degree program. Admissions decisions are madehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 48

independently by each school. An additional requirement is that the candidate must havecompleted a minimum of two years of full-time work experience. Students should plan on threeyears of graduate study.For more information, please contact:Sharon Milligan, PhDAssociate Professor and Associate Dean for Academic AffairsMandel School of Applied Social SciencesCase Western Reserve UniversitySharon.milligan@case.eduDual Social Work and Bioethics Program (MSSA/MA)The dual degree program for the MSSA/MA in Bioethics is designed to enable students toobtain graduate preparation in both fields, while also contributing to the integration of ethics inadvanced social work practice and increasing the availability of expertise in ethics to the socialwork community.Candidates must apply separately to the Mandel School of Applied Social Sciences and theBioethics Department of the Medical School. The bioethics MA website for admissions ishttp://case.edu/med/bioethics/masters.htm.The candidate must complete all application requirements of both schools, indicating on bothapplications his or her intent to join the joint degree program. Admissions decisions are madeindependently by each school.Students in this dual degree program should plan on two years plus one summer of graduatestudy.Sarah Andrews, MSSA.LISW-SAssistant Dean for Academic AffairsMandel School of Applied Social SciencesCase Western Reserve UniversitySarah.andrews@case.eduACADEMIC AND STUDENT SERVICES POLICIESAND PROCEDURESABSENCE/ATTENDANCE POLICYStudents are expected to attend all classes. If a student is unable to attend class, he/she must letthe instructor know in advance. A message on the instructor’s voice mail or e-mail is sufficient ifit is sent before the class meets. Attendance will be taken at all class sessions. If the studentmisses a class, the student is responsible for making up any missed work and for obtaining anyother information that was disseminated in class. Students who miss more than 20% of classmeetings, for any reason, will not be eligible to receive credit for the course and will be requiredto withdraw from it or receive a grade of F. In the Intensive Weekend program, students may nothttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 49

miss more than one day; in the full-time program, students may not miss more than three classes.Instructors have the discretion to establish a stricter policy and list it in the course syllabus.Instructors may permit exceptions, with prior consultation from the Assistant Dean for StudentServices and with a written plan signed by both the student and instructor of how time missedfrom class will be made up. Please note, it is not always possible to make up missed timebecause of the nature of some courses.ACADEMIC AND FIELD ADVISORS/PATTERNS OF ENROLLMENT (POE)Each student at MSASS is assigned two advisors: an Academic Advisor and a Field FacultyAdvisor. The roles of these advisors vary. Academic Advisors are responsible for assistingstudents in planning their academic program with the Pattern of Enrollment. The Pattern ofEnrollment (POE) contains a semester-by-semester layout/list of the coursework (includingelectives) required for the MSSA degree as approved by MSASS faculty. The POE must beprepared with the assistance of the Academic Advisor early in the first semester and submitted toDebra Fields, MSASS Registrar by October 7. A master listing of all Patterns of Enrollment canbe found at http://msass.case.edu/registrar/patterns.html.When possible, Academic Advisors are assigned by concentration/specialization to studentswhen they enter the program; academic and field advisors are listed for each student on his or herStudent Information System (SIS) home page. These assignments are maintained until studentsgraduate or until they secure written approval for an alternate academic advisor. This may berequested, for example, if a student changes concentration. The written request to changeadvisors should be submitted to the Assistant Dean for Academic Affairs.Academic advisors are responsible for assisting students in planning their academic programs tohelp facilitate academic success, making referrals for other requested campus services, anddiscussing academic issues related to career planning. Academic Advisors are not able tocompute students’ overall grade point average, but this information is available each semester onthe unofficial transcript that students can obtain on the Student Information System (SIS) page.Although the Academic Advisor is available for academic support, the final responsibility forensuring all degree requirements are met rests with the student.The Field Faculty Advisor serves as the liaison for the student, the field placement, andMSASS. The field faculty advisor a)assists the student with securing a field placement that fitswith his/her learning needs; b) participates in the development of the learning contract; c)reviews the field evaluation; and d) assigns the grade for the field education each semester. TheField Faculty Advisor also helps “trouble shoot,” should issues arise during the field educationexperience. Field faculty advisors are assigned by the Director of Field Education based on thestudent’s academic program and area of concentration and specialization.Students must follow their Pattern of Enrollment, maintaining coursework and fieldeducation “on track” or they may be administratively dismissed from taking advancedcourses.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 50

ACADEMIC INTEGRITYGo to http://www.case.edu/gradstudies/downloads/AcadInteg.pdf for the Case Western ReserveUniversity Academic Integrity Policy. This policy covers all forms of academic dishonesty,including cheating, plagiarism, misrepresentation, and obstruction of others’ work. IncomingMSASS students are also required to attend an academic integrity workshop as part of newstudent orientation.CANDIDACY FOR THE DEGREEOn the recommendation of the faculty of the Mandel School of Applied Social Sciences, CaseWestern Reserve University confers the degree of Master of Science in Social Administration(M.S.S.A.) upon all candidates who have successfully completed the following prescribedminimum requirements:• Forty-five (45) credit hours of class work.• Fifteen (15) credit hours for non-advanced standing students, equivalent to 1,184 clockhours of field practice, and nine (9) credit hours advanced standing students, equivalentto 1008 clock hours of field practice.• Acceptable standards of professional conduct and ethics, as adherence to the standards ofprofessional conduct is a prerequisite to practice in social work.A candidate for the degree must have a satisfactory record in the required academic courses andin field education. Students who present credits from other graduate schools of social work andwho wish to qualify for the degree must have had at least one year of residence at the MandelSchool. Graduates must present their degrees to employers as the MSSA, which is an equivalentMSW.CLASS SCHEDULING/FULL TIME AND INTENSIVE WEEKENDFull-Time ProgramClasses in the Full-Time (M.S.S.A.) Program are offered Monday, Tuesday, Wednesday, andThursday. Classes are scheduled from 8:30am to 8:30pm with a lunch break from 12:45pm to2pm. Three credit hour classes meet for two hours, one day a week with the exception of SASS477 and SASS 478. These foundations courses meet for three hours, one day a week. Students insome specializations/ concentrations may be required to take some courses in the IntensiveWeekend format. Syllabi are posted on Blackboard four to five weeks prior to classes so studentscan purchase texts online and prepare for the first class.Intensive Weekend ProgramIn the Intensive Weekend program, classes are typically held one weekend per month. Studentsare required to attend all classes (please see “Absence from Class/Attendance” policy). Classesmeet from 9am to 5pm and must fulfill 6 contact hours each day. Please see the sample weekendcourse shown below:http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 51

Friday (6 class contact hours)Morning session: 9:00am to noon(10-15 minute break)Lunch: noon to 1:30pmAfternoon session: 1:30 to 5:00pm(3:00- 10-15 minute break)WEEKEND #1Saturday (6 class contacthours)Morning session: 9:00am to noon(10:30-10 to 15 minute break)Lunch: noon to 1:30pmAfternoon session: 1:30 to 5:00pm(3:00-10 to 15 minute break)Sunday (6 class contact hours)Morning session: 9:00am to noon(10:30-10 to 15 minute break)Lunch: noon to 1:30pm Afternoonsession: 1:30 to 5:00pm (3:00-10 to15 minute break)WEEKEND #2Saturday (6 class contact hours)Morning session: 9:00am to noon(10:30-10 to 15 minute break)Lunch: noon to 1:30pmAfternoon session: 1:30 to 5:00pm(3:00-10 to 15 minute break)Sunday (6 class contact hours)Morning session: 9:00am to noon(10:30-10 to 15 minute break)Lunch: noon to 1:30pmAfternoon session: 1:30 to 5:00pm(3:00-10 to 15 minute break)Intensive Weekend students complete six courses per academic year. The Intensive Weekendschedule is planned one year in advance, making it possible for students to know their yearlongcommitments early in order to make personal and professional arrangements accordingly. Thecourse schedule for the academic year can be found on the MSASS Registrar’s web page. Syllabifor Intensive Weekend courses are posted on Blackboard four weeks before the first class inorder to allow for purchase of texts and preparation for the first weekend of classes.Each Intensive Weekend course includes, at a minimum, the following: 1) a pre-classassignment. This assignment ensures the students are prepared for active participation in thecourse through readings, papers, exercises, and/or self-assessments. This assignment may begraded or ungraded and may be sent to the instructor either prior to the first day of class or maybe due the first class meeting; and 2) a final paper or project due about three weeks after the finalclass meeting. Faculty generally require more assignments than this to ensure course material issufficiently covered and mastered by students, and has the equivalent workload as the samecourse taught in the full-time format.Please also see “Registering for Courses” in this Manual for other specific information related tocurriculum, courses, and registration policies and procedures.CODE OF PROFESSIONAL CONDUCTThe following framework guides the policy on professional conduct for MSASS students.Failure to meet generally accepted standards of professional conduct, personal integrity oremotional stability requisite for professional practice, inappropriate or disruptive behaviortoward colleagues, faculty, or staff (at school or field placement) will be the basis fornonacademic termination policies (CSWE, Commission on Accreditation, Supplement to theHandbook of Accreditation Standards and Procedures).Ethical ObligationsStudents are ethically and professionally bound to:• adhere to the NASW (National Association of Social Workers) Code of Ethics and Code ofPractice and Professional Conduct for Social Work Licensure in Ohio;http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 52

• appreciate the value of diversity by demonstrating effective and nonjudgmentalrelationships and to work with others who are different than oneself; and• adhere to issues of confidentiality as they relate to human services, classroom activities,and field placement.Students are required to meet all of the following requirements to maintain good standing atMSASS:Professional Commitment• Exhibit a strong commitment to the goals of social work and to the ethical standardsof the profession, as specified in the NASW Code of Ethics. Behavior judged to be inviolation of the current NASW Code of Ethics as well as the Ohio Licensing Codemay result in a consultative review and/or administrative action by the Committee onStudents• Demonstrate commitment to the essential values of social work that includes respectfor the dignity and worth of every individual and his/her right to a just share ofsociety’s resources (social justice)Professional Behavior• Exhibit behaviors that are in compliance with program policies, institutional policies,professional ethics standards, and societal laws in classroom, field, and community• Reflect a professional manner in appearance and personal demeanor• Use sound judgment in decision making• Show potential for responsible and accountable behavior by knowing and practicingwithin the scope of social work, respecting others, being punctual and dependable,prioritizing responsibilities, attending class regularly, observing deadlines,completing assignments on time, keeping appointments or making appropriatearrangements, and accepting supervision and criticism in a positive manner• Work and communicate effectively with others, regardless of level of authority• Advocate for him/herself in an appropriate and responsible manner and use properchannels for conflict resolution• Show a willingness to receive and accept classroom feedback and field supervision ina positive manner and use such feedback to enhance professional development• Exhibit appropriate professional and respectful interpersonal behavior towardscolleagues, faculty, and staff in class and fieldPersonal BehaviorStress Management• Demonstrate ability to deal with current life stress through the use of appropriatecoping mechanisms when stress interferes with scholastic and professionalperformance• Handle stress effectively by using appropriate self-care and developing supportiverelationships with colleagues, peers, and others when stress impacts scholastic and/orprofessional performancehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 53

Emotional/Health/Medical Problems• Seek and effectively use help for problems that interfere with scholastic andprofessional performance• Engage in counseling or seek out support and help if personal problems, psychosocialdistress, substance abuse, or mental health difficulties result in any of the following:o Compromise of scholastic and other performanceo Interference with professional judgment and behavioro Jeopardization of the best interests of those to whom the social work student has aprofessional responsibility (as outlined in the Code of Ethics by the NationalAssociation of Social Workers and the Ohio State Board of Social WorkersExaminers for Social Work Licensure)HarassmentThere will be zero tolerance for any form of harassment which includes the following:• Conduct that intimidates, threatens, or endangers the health or safety of any person• Behavior that intentionally or negligently causes physical, financial, or emotionalharm to any person• Behavior that is construed as a nuisance, including prank phone calls or abusing orharassing another user through electronic meansCOMMITTEE ON STUDENTSI. GoalsThe Mandel School of Applied Social Sciences (MSASS) prepares students for the practice ofprofessional social work. The nature of this educational process differs from that of nonprofessionalprograms. The academic success of students is linked to their ability to becomeeffective social work professionals. During the course of their studies at MSASS, there are anumber of persons who are in a position to evaluate the students’ academic performance. Thiswould include everyone in the academic enterprise, including faculty, adjunct instructors, fieldinstructors, field and academic advisors, and staff (hereafter called the “academic team”).Meeting the criteria for scholastic achievement is necessary, but not sufficient to ensurecontinued enrollment in the program. Professional conduct and scholastic performance in boththe field and classroom comprise the academic standards at MSASS.The following three educational components should help students have a successful experienceat MSASS and will be used to evaluation academic performance:1. field performance;2. scholastic performance; and3. professional conductThe committee is designed as an integral planning body in the education of students who needspecial consideration beyond the normal participation of instructors and advisors in addressingconcerns that may interfere with their academic performance. It is the hope of the School that byfunctioning in this way, the committee may be helpful to the student and members of theacademic team in evaluating the student’s academic performance as well as meeting his/herhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 54

educational needs by arriving at a fair decision in those instances where the student’s ability toperform satisfactorily is in serious question.II. FunctionsThe Committee on Students shall be responsible for formulating policies related to carrying outits consultative and administrative functions and for recommending such policies to the SteeringCommittee and faculty for action.The committee shall make consultative decisions regarding:a. students who are presenting problems, either in the classroom or in the field, that areaffecting their performance;b. students who, after being placed on disciplinary warning or probation (See ProfessionalConduct Policy), develop a pattern of problematic performance in violation of theMSASS Professional Conduct Policy;c. determination of whether or not student plagiarism has occurred;Following deliberations in this consultation role, the committee shall recommend a plan of actionto the associate dean for academic affairs, including recommending that the committee consideradministrative action or no further action.The committee shall make administrative decisions regarding:a. students who, after being placed on disciplinary probation (See Professional ConductPolicy) and/or after consultation with the Committee on Students, appear to be unable tomake satisfactory progress in meeting academic expectations;b. students who appear to be unable to make satisfactory progress in meeting fieldexpectations;c. students who are placed on field work probation;d. a student’s petition for reinstatement following termination due to inadequate academicperformance; ande. Disposition of cases involving student plagiarismFollowing deliberations in this administrative role, the committee shall recommend a plan ofaction to the associate dean for academic affairs including suspension, termination, or no furtheraction.Student appeals of Committee on Students’ actions shall be made to the dean.III. MembershipThe committee and its members shall be appointed by the dean. The committee includes thedirector of field education or his/her designee, the appointed chairperson of the committee andtwo other faculty members, one member of the Field Education Advisory Committee, twostudents, and alternates for faculty, field, and student members. The alternates serve whenregular members are unable to attend.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 55

The associate dean for academic affairs and the administrator for student services participate asex-officio members.All faculty members shall have a responsibility to serve on the committee. Faculty membersshall be appointed for a maximum of a three-year term. Provision shall be made for staggeringthe terms of office, with no more than two rotating off in any one year. Vacancies shall be filledby the appointment of the dean.The representative from the Field Education Advisory Committee shall be recommended to thedean by the chairperson of the Committee on Students. One student and an alternate from thefirst year class shall be elected by the officially recognized student government organization inJanuary. An additional first year student is elected in May. Names of students are presented tothe dean for appointment to the committee to serve until January and May of the following year.All members, except ex-officio, are voting members. A quorum s defined as four votingmembers. Voting members who cannot attend a meeting are required to arrange for an alternate:faculty and student members, and the Field Education Advisory Committee representativearrange with their alternates and the director of field education with a designated field office staffmember.IV. Consultative Duties and ProceduresDutiesAs a consultative body, the committee has the responsibility to provide guidance to AcademicTeam members in the consideration of problems that students may be having that are affectingacademic performance and to recommend a plan of action.The effectiveness of the committee in carrying out the consultative function is largely dependentupon its ability to consider the student’s situation early before problems become serious. Facultyare encouraged to seek consultative assistance at the earliest signs of the student’s problematicacademic performance.As a consultative body, the Committee has the responsibility to gather information from relevantsources to help determine the nature of the concern and to advise the academic team member ofthe corrective action to be taken.As the consultation is directed toward assisting the academic team member, it is not necessary toinform the student of the consultation. However, it will be expected that, in most situations, theacademic team member will have discussed the problem with the student before requestingconsultation.Procedures1) Any member of the academic team may seek consultation from the Chair of theCommittee whenever the need arises in relation to the student’s problems in meeting theexpectations of academic performance.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 56

2) The member of the academic team will clarify with the Chair of the Committee whetherconsultation or administrative review is being sought.3) A log will be kept by the Chair of all consultative activities.4) The academic team member will prepare a statement of the situation for distribution toCommittee members at least 10 days prior to the next scheduled meeting of theCommittee on Students. The student will not be identified by name in the statement, buthe/she will be identified in the log.5) The academic team member seeking consultation will be asked to be present at theCommittee meeting in order to provide further information.6) Committee Deliberation: the academic team member will participate in the Committee’sdeliberations.7) Recommendationsa) The Committee’s decision and recommendations will be made to the academic teammember in writing immediately following the meeting.b) Recommendations should clearly and specifically inform the academic team memberseeking consultation of the advice of the Committee.c) Recommendations may include the following:1. Employing different educational approaches and/or changes in the student’sprogram.2. Discussion with the student regarding the concerns about his/her professionalconduct, and work with the student to resolve the difficulties.3. The student may be asked by the academic team member, in writing, tomodify his/her behavior and/or seek appropriate assistance. In the lattersituation, the action may include establishing goals, a plan, a timeline, andappropriate monitoring; seeking mentoring and support; or demonstrating thatthe student has sought counseling or support for the problems that haveaffected his/her academic performance.4. Administrative Evaluation: If, in the course of the consultation process, thefacts indicate serious question about the student’s ability to continue in theprogram or the matter involves plagiarism or another serious academic matter,the Committee may then recommend to the member of the academic team thatthe basis of the Committee’s involvement be altered from consultation toadministrative evaluation of the student’s situation. If this occurs, all of theprocedures spelled out under “Administrative Duties and Procedures” inSection V shall apply.8) Notification of Academic Field Advisors. If more than two consultations are sought forthe same student, the appropriate academic or field advisors will be notified.9) Transmittal of Decisiona) In addition to the written copy of the Committee’s decision and its recommendationsgiven to the academic team member, a copy will be kept by the Chair of theCommittee on Students. This memorandum will not appear in the student’s file, butwill be entered into a separate consultation file that will be kept with the log.b) If the consultation has been sought as a result of the student’s breach of professionalconduct, the academic team member who initiated the process shall also be informedof the Committee’s recommendations.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 57

c) The academic team member may consult with the Committee on subsequentoccasions, if in his/her opinion, there is a continuation of the problem.V. Administrative Duties and ProceduresDutiesAs an administrative body, the Committee on Students is responsible for deciding whether astudent must complete additional requirements, be withdrawn from the School, or be reinstatedfollowing termination due to inadequate academic performance. It is preferable that studentswhose continuance in the School is in question be brought to the Committee on Students by themiddle of the second semester of the first year. However, situations may arise after that time thatwill be referred to the Committee for a decision regarding the student’s continuance.ProceduresWhen there is a question about the student’s continuance related to his/her inability to meet thestandards of academic performance (including field, classroom, and/or professional conduct), theneed for review of field work probationary status, violation of the plagiarism policy, and/or theneed to hear an appeal for reinstatement following termination from the School, the followingprocedures shall be used by the Committee:1. The Chair of the Committee may present the problem to the Committee for possible reviewby the full Committee at the next scheduled meeting or may bring the problem to theCommittee directly.2. The student and the relevant educator and/or field instructor will be notified by the Chair ofthe Committee following a written request by any member of the academic team to theCommittee stating that the student’s situation needs to be administratively reviewed by theCommittee.3. The academic team member will prepare a statement of the situation to be distributed inadvance to the Committee as well as to the relevant academic and/or field advisor and thestudent. This statement should include possible alternative solutions. Wherever possible, thisstatement should be received by the Chair at least 10 working days prior to the nextscheduled meeting of the Committee.4. The academic team member initiating the administrative action shall attend the meeting topresent the situation and to discuss the student’s performance.5. The Chair of the Committee may ask other relevant members of the academic team or otherpersons to attend the meeting to provide information. Such person(s) should also submit awritten statement at least 10 working days prior to the next scheduled meeting of theCommittee.6. Copies of all material relevant to the administrative review must be given to the student andto the relevant educator and/or field advisor if they are not the academic team memberinitiating the review. This material should be made available to the student and the relevantadvisors at least 10 working days prior to the scheduled administrative review.7. Student’s Rightsa) The student may, if he/she wishes, appear before the Committee to present his/herview of the problem; orhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 58

) If the student prefers, he/she may submit a written statement of the problem andpossible alternative solutions. The written statement, whenever possible, should bedistributed in advance to the Committee (at least five working days prior to the nextscheduled meeting) as well as to relevant members of the academic team who soughtadministrative action.c) The student may appear before the Committee as well as prepare a written statement.d) The student may ask any member of the academic team or another student to attendthe meeting to provide information to the Committee. If such persons plan to provideinformation, they shall submit a written statement to the Committee prior to themeeting for distribution to Committee members as well as to the team members whosought the administrative review. These statements must be received at least 10working days prior to the next scheduled meeting.e) Prior to deliberation, the performance concerns should be stated clearly to the studentand other Committee members, i.e. a summary of the initiating action as well as whathas been discussed during the deliberations.8. Committee Deliberation: Both the academic team member, the student, and others who arenot part of the Committee, will be asked to withdraw during the deliberations of theCommittee leading up to the discussion of the status of the student.9. Recommendationsa) Committee’s recommendations will be promptly made in writing to the AssistantDean for Academic Affairs.b) If the Committee determines that a student may continue in the program, theCommittee’s recommendations should clearly and specifically inform the student ofhis/her expectations for performance.c) If the Committee’s recommendation to the Assistant Dean for Academic Affairs isthat the student not continue in the program, the Committee need only state that thestudent has failed to meet the minimum standards for performance, but the minutesshould reflect the deliberation process including the rationale for the decision.10. Transmittal of Decisiona) After consideration of the Committee on Students’ recommendation, the AssistantDean for Academic Affairs will make the final decision on the Committee’srecommendations and will notify the student of the final disposition. This notificationwill be sent to the student by registered mail (return receipt requested) and to theappropriate academic team member within 10 working days of the Committee’sdeliberations.b) Copies will also be sent to other appropriate persons such as the Academic or FieldAdvisor, Registrar, or any other relevant team member.VI. ReconsiderationIf after the decision of the Committee is rendered, additional facts emerge, the student shallhave the right to request in writing another Committee review. The Chair of the Committeeshall decide whether there are additional facts that warrant reconsideration. If the Chair rulesthat another Committee review is in order, the student, with the knowledge of the appropriateacademic team member, shall submit a written statement to the Committee for review 10working days prior to the next scheduled meeting. Copies of that statement will be madeavailable to all relevant academic team members.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 59

VII. Appeal1) The student may appeal in writing the decision of the Committee to the Dean within ten (10)working days of receipt of the Dean’s letter setting out the final decision andrecommendations.2) If the student appeals, the Dean may uphold or deny the appeal or may ask the Committee toreconsider its decision.3) The Dean will communicate the decision in writing to the Committee on Students and to thestudent.VIII. Maintenance of Committee on Students Records1) All relevant material pertaining to the Committee’s discussions must be returned to the Chairof the Committee following deliberations.2) Minutes of the meeting as well as supporting material will be maintained by the office of theAssociate Dean for Academic Affairs.3) Access to these records will be limited to members of the Committee and other academic andadministrative officers of the University, who are judged to have legitimate reasons foraccess.COMMENCEMENTThe University-wide Commencement is held the third Sunday in May. MSASS graduation is atwo-part process involving the Case Commencement Exercise (which is held in the morning) andthe Mandel School of Applied Social Sciences graduation ceremony (which is held at anappropriate site in the afternoon). MSASS graduates are required to attend both ceremonies.Students graduating in August and January may participate in the spring (May) ceremonyfollowing the date of completion of their degrees.During the MSASS graduation ceremony, degree candidates are conferred by the Dean to receivetheir degree. The name of each graduate is announced as his/her hood is affixed. Each graduatereceives his/her diploma and is photographed with the Dean.Diplomas can be picked up in the Registrar’s Office the Monday after graduation during normalworking hours. Diplomas that are not picked-up will be mailed to the address listed on theapplication for diplomas on file.Degree candidates must clear all outstanding financial obligations with the University’s StudentAccounts Receivables Office before graduation. No diplomas, certificates, or transcripts will beissued to students who have not made satisfactory settlement of their accounts. Student loanrecipients are required to have an EXIT interview.COURSE EVALUATIONSStudents will receive an email one week prior to the last day of classes reminding them that endof-semesterevaluations will soon be available on line. The email will also specify the timeframefor completion. The link for completing evaluations is: https://its-services.case.edu/courseevals/evaluatehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 60

The evaluation serves several important functions. Personally, it allows students to reflect on thecourse and how it impacted their learning. Educationally, it allows the Curriculum Committee toassess the quality of the course in the overall programming for social work practice.Administratively, faculty use the feedback to improve instruction. Therefore, it plays asignificant role in the school, and students’ full and careful attention is appreciated.GRADING POLICY (approved by MSASS faculty March 24, 2008)Grade Points Meaning ExplanationA 4 Outstanding/Superior Exceptional performance; consistently exceedsexpectationsA- 3.7 Excellent Strong performance; often exceedsexpectationsB+ 3.3 Very Good Consistently meets and occasionally exceedsexpectationsB 3 Good Meets expectationsB- 2.7 Somewhat Below Sometimes falls short of expectationsExpectationsC+ 2.3 Often BelowOften falls short of expectationsExpectationsC 2 Below Expectations Unevenness or inconsistent in grasp of contentand experienceVery inconsistent in grasp of content andexperienceC- 1.7 Well BelowExpectationsF 0 Fail Complete lack of grasp of content andexperience; does not meet minimalexpectationsI 0 Incomplete Automatically becomes an “F” by instructor ifwork is not completed within the specifiedtime periodW 0 Official withdrawalGrades in field work are assigned at the end of each semester; or, in the case of IntensiveWeekend, at the completion of field hours. Grades in field work are Pass or No Pass and areprovided by the student’s faculty advisor in consultation with the student’s field instructor. APass is defined as C or better but is not computed into the grade point average (GPA). A No Passis defined as F for purposes of determining academic status.GRIEVANCE PROCEDURESIt is the responsibility of the Mandel School of Applied Social Sciences to assure that studentsenrolled for graduate credit have adequate access to faculty and administrative consideration fortheir grievances concerning academic issues. Accordingly, the following procedures have beenestablished for graduate students to present issues that are susceptible to administrative remedy.Appeal of Administrative Policies: Students may request exceptions to administrative policies,such as extensions of deadlines for withdrawal dates, drop/add dates, etc. The request should bemade in writing, including the rationale for the exception, and presented to the Assistant Dean ofStudent Services. The Assistant Dean will consider the appeal and respond in writing to therequest. In the event that the appeal is denied, the student may present the appeal, again inhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 61

writing, to the Associate Dean for Academic Affairs. Should the decision be again denied, thestudent may present the request to the Dean, whose decision will be binding.Appeal of Academic Decision: Students with a complaint should first discuss their grievancewith the faculty member against whom the complaint is directed. A student who brings agrievance against a faculty member directly to the attention of the Assistant Dean for AcademicAffairs or to the Dean will be advised to inform the faculty member of the complaint and discussit with him/her prior to further action.In those instances where discussion with the faculty member does not resolve the grievance tothe student’s satisfaction, he or she should then present the complaint in writing to the AssistantDean for Academic Affairs. The Assistant Dean for Academic Affairs will review the complaintwith the student and the faculty member in an effort to arbitrate the issue, and may consult withother faculty or submit the matter for deliberation to the School’s tenured faculty.In the event the efforts of the Assistant Dean for Academic Affairs fails to satisfy the student thathis/her grievance has been adequately resolved, a statement in writing to this effect may besubmitted to the Dean. The Dean will then meet with the student and the Assistant Dean forAcademic Affairs to evaluate the particulars of the case. If the situation warrants, the Dean mayappoint an ad hoc committee to recommend what action be taken. Final responsibility forresolution of the grievance rests with the Dean.This policy is intended to provide a means of appeal for students who feel that they have beentreated unfairly on an academic issue. Judgment of the quality of a student’s work remains theprerogative of the faculty member. Academic decisions generally will not be altered unless theDean determines that the academic decision is (1) discriminatory or (2) sufficiently irrational orunreasonable that the decision is beyond the exercise of reasonable academic discretion.Within the UniversityCase Western Reserve University has established a mechanism whereby students of theUniversity may express a grievance against the actions of other students or members of thefaculty. Details of the grievance procedure are included in the University’s Student ServicesGuide, an annual publication of the University Office of Student Affairs. Students who wish tohave a specific problem reviewed should contact Student Affairs.http://gradstudies.case.edu/new/policies.htmlINCOMPLETES IN ACADEMIC COURSES1. A grade of Incomplete is given at the end of the semester only when a student has discussedthe matter with his/her instructor and there are extenuating circumstances that clearlyjustify an extension beyond the requirements established for the other students in the class.2. The student and the instructor must agree on a due date for fulfilling the requirements for theIncomplete. A signed “Request for an Incomplete Grade” (by both the instructor and student)must then be submitted to the MSASS registrar by the instructor. This form can also beprinted from the MSASS registrar’s website at http://msass.case.edu/registrar/incomplete.html.The extension may not go beyond the end of the subsequent term (fall, spring, summer). Thehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 62

form must be specific in what assignment(s) are due and the date(s) by which assignment(s)must be submitted. For administrative purposes, instructors must submit final grades forIncompletes as soon as coursework is submitted and graded.3. If a student fails to remove the incomplete within the specified time, he or she forfeits theprivilege of completing the course for credit and the grade becomes a permanent Incompleteunless the instructor elects to give a grade of F. If the permanent Incomplete is for a requiredcourse, the course must be repeated (refer to CWRU General Bulletin, page 10).4. For exceptional situations in which there are extenuating circumstances, the student andadvisor may request, in writing, an extension beyond one semester from the Assistant orAssociate Dean for Academic Affairs, with the instructor’s approval.5. If a student accumulates three or more grades of “Incomplete,” he/she may not enroll in thesubsequent course or term and will be considered to be “on probationary leave” from theprogram. This policy includes grades of “Incomplete” in Field Education. These students willbe required to clear all but one grade of “Incomplete” on their records before they will beallowed to re-enroll in School.INCOMPLETES IN FIELD EDUCATIONIncompletes for fieldwork should be treated in the same manner as Incompletes in academiccourses. Incompletes are only appropriate when insufficient hours were spent in placement, orassignments were not finished for reasons of illness or other excused absences. Incompletes arealso used for field education when the student is assessed to be performing at the marginal leveland a remediation plan is required to be completed prior to a determination being made as towhether the student receives a P or an NP for the field period. Incompletes must be removedbefore entering the subsequent semester of field work.LATE ASSIGNMENTSAssignments are due on the date assigned. Exceptions must be cleared in advance with theinstructor. In the absence of a mutual agreement by the student and instructor, the instructor isnot obligated to accept papers and a grade of “F” can be entered for the assignment. If theinstructor determines justifiable circumstances, additional time may be granted.MULTIPLE RELATIONSHIPS AT MSASSA multiple relationship exists when a faculty member, staff member, administrator, or student isin a professional role with a person and (a) at the same time is in another role closely associatedwith or related to that person or (b) at the same time is in a relationship with another individualclosely associated with or related to that person. Multiple relationships are not, ipso facto,unethical, but they do pose potential risk for harm or exploitation or for favoritism.Potential Problems Associated with Multiple Relationships:• Providing an objective evaluation for admission, performance, or supervision;• Having access to private information that not everyone who might be affected by theinformation has;http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 63

• Treating the person in a preferential manner or being perceived as treating the person insuch a way;• Creating additional work for other faculty, staff, or administrators when responsibilitieshave to be realigned in order to protect against problems associated with multiplerelationships;• Generating concern over damage to collegial relationships— and untenured faculty mayfeel at particular risk for retribution.• Generating concern over damage to the external reputation of the School.The following policies are designed to minimize the risk posed by such relationships.MSASS Policies:The following policies pertain to multiple relationships of MSASS faculty, staff, administrators,or students that pose the potential for risk of harm, exploitation, or favoritism or the perceptionthereof.• A relationship that meets the definition of a “multiple relationship” as outlined abovemust be disclosed immediately to all parties who may be affected by the relationshipincluding the MSASS Dean. Such disclosure is likely to occur at the time of applicationfor admission to an educational program or experience, for hiring, for promotion, or atenrollment in a specific class.• In addition, an annual disclosure form regarding multiple relationships shall be filed withthe Dean’s office by each member of the MSASS faculty, staff, and administration.• The parties involved in a multiple relationship, in collaboration with the MSASS Dean,shall establish a written plan for avoiding or managing any potential risk for harm,exploitation, or favoritism due to said relationship.• Individuals in multiple relationships with members of the faculty, staff, administration, orstudents must be evaluated against the same standards as their peers.• Individuals shall not be involved in the supervision or the evaluation of the individualswith whom they have multiple relationships.• Students shall not enroll in classes taught by faculty with whom they have multiplerelationships. This means that the School will first try to find another faculty member toteach a course, if a multiple relationship with a member of the faculty occurs. If this isnot possible, other alternatives to provide a student with the same educational contentshall be sought.• Hiring of individuals in multiple relationships as members of the faculty, staff, oradministration must be conducted through established University hiring processes.The Dean shall be responsible for ensuring compliance with policies and procedures related tomultiple relationships.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 64

Despite the formulation of these policies, it should be noted that multiple relationships, asdefined in this document, are not to be encouraged within the School.First draft discussed by Steering Committee on January 8, 2007;Revised January 8, 2007;Second draft discussed and approved (with revisions) by Steering Committee on February 12, 2007;Final – Approved by Constituent Faculty on February 19, 2007PROBATION AND DISMISSAL POLICIESProbation Based on Academic PerformanceA student who receives a grade point average below 3.0 in any semester or cumulative will beplaced on probation. A student on probation must obtain at least a 3.0 average in the subsequentsemester in order to be removed from probation. Since probationary status may have financialaid implications, students on probation are directed to contact the financial aid office upondetermination of probationary status.Dismissal Based on Academic PerformanceA student will not be permitted to continue in the program if he or she receives:1) A second grade of F in the program, or two semesters of No Pass in field education, or2) A grade point average (GPA) of 2.0 or below in any one semester or cumulative, or3) A grade point average (GPA) less than 2.8 entering the final semester, or4) If a student is admitted on academic probation and does not earn a 3.0 GPA in the firstsemester, he or she will be academically dismissed. If a student admitted on academicprobation earns NP in field at any time, the student will be academically dismissed.5) For part-time, Intensive Weekend, and online students, these policies apply in twosemester blocks of time.A NO PASS in field education counts as F for purposes of determining academic standing.STUDENTS COMPLETING WORK BEYOND THE END OF A SEMESTER may be subjectto academic actions at any point within the next semester. Students will be academicallywithdrawn from their courses and their records updated based on academic decision. Studentwill be fully responsible for all financial obligations up to the date of academic action.University Registrar requires letters of academic standing indicating probation or dismissal besent to the student at the address on file in the Student Information System (SIS). Letters ofdismissal are sent certified mail. Letters of probation are sent regular first-class mail delivery.PROFICIENCY EXAMINATIONSStudents without a BSW degree are eligible to take the proficiency examinations for thefollowing core coursesSASS 426 Research Methods in Social WorkSASS 440 Human Development in Context I: Child and AdolescentSASS 441 Human Development in Context II: AdultSASS 470 Social PolicySASS 484 Theories of Oppression and Social Justicehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 65

Testing dates are noted on the academic calendar and MSASS website:http://msass.case.edu/registrar/proficiencyexams2.html. Credit hours are not granted for passingproficiency exams. Successful completion of the exam(s) exempts the student from therequirement to complete the course(s). Elective courses may be substituted in order to earn therequired credit hours needed for graduation.There is no fee or penalty associated with taking proficiency exams. However, each exam maybe taken only once. Students must make reservations to take these exams with the Office ofStudent Services.READMISSION TO CANDIDACYA student who leaves the Mandel School in good standing without completing requirementsfor the degree may re-enter within a three-year period and receive credit for previous work. Anyformer student who wishes to complete degree requirements and who has been out of school forthree years or more must reapply for admission. All information regularly required for anadmission application must be updated. The application will be reviewed in light of currentadmission policies.Upon acceptance for readmission, the specific courses and field work required for completion ofthe student’s program will be determined in accordance with current degree requirements. Credithours will not be granted for work completed more than five years before readmission.If a student is terminated due to inadequate academic performance, he or she may requestreinstatement although this will not be considered until two semesters after termination. Awritten petition must be forwarded by the student to the Chair of the Committee on Students whowill present the petition for possible review by the full Committee at the next scheduled meeting.The Committee meets monthly except in June, July, and August. In all cases, the student mustremain separated from the School for a minimum of two semesters (fall, spring, and summer areconsidered semesters).The petition must include the following: a) the student’s reason for requesting the reinstatement,b) an identification of the circumstances that led to the termination, and evidence of personal,educational, or professional activities or accomplishments that would demonstrate the student’sreadiness to return to school and successfully complete the degree program. The Committee willmeet with the student, if desired, and thereafter recommend to the Associate Dean of AcademicAffairs one of three possible responses: 1) readmit, 2) readmit with condition, or 3) do notreadmit.REGISTRAR’S WEBPAGE FOR CURRENT STUDENTSThe MSASS Registrar and staff maintain academic records for all MSASS students. They assiststudents with registration, post grades, monitor academic performance, and determine student’seligibility for graduation.The Registrar’s web page http://msass.case.edu/registrar/index.html includes all curricularinformation needed by current students. Please become familiar with the information on thispage. Links include the following;• Academic Calendarhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 66

• Master’s Courses• Doctoral Courses• Course Descriptions• Patterns of Enrollment• Case Directory Information• Drop/Add Period• E-mail• Enrollment Verification• Incomplete Grades• Independent Study• Loan Deferments• Name or SS# change• New Advanced Standing Students• Proficiency Exams• Official Transcripts• WithdrawalREGISTERING FOR COURSESStudents have five years from the first registration in an MSASS course to complete the master’sdegree. The School reserves the right to assign course sections to both foundation and advancedyear students.When a student registers, he or she agrees to pay tuition and fees to the University according topayment policies and schedules. If the student wishes to cancel registration and avoid payment oftuition and fees, the student must do so by the end of the first week of classes.The MSASS Registrar will contact currently enrolled students by email with registration dates.Students can use SIS to make course adjustments, subject to University policies and deadlinesafter the registration deadline has passed.Students are admitted to specific programs (Full-Time; Intensive Weekend) and must registerfor classes in their own program. Exceptions to this rule are 1) when otherwise designated onregistration materials as a course open to all programs; or 2) with prior permission from theAssistant Dean of Student Services. Such a request must be submitted ten weeks before thesemester in which the course will be offered. In no case should a student request a syllabus orbegin a course assignment unless registered for the course. Only on rare occasions will a fulltime student be granted permission to take a weekend course not intended for all students.Most MSASS students currently enrolled may pre-register for the next semester. A student maynot register early if he or she is a)a non-degree student; b)a student newly admitted to MSASS;or c)a student with academic or financial holds. New, incoming students are registered duringOrientation for their first semester.Please consult the MSASS Registrar’s webpage for registration instructions, dates, and deadlineshttp://msass.case.edu/registrar/index.html.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 67

SOCIAL WORK LICENSINGWhen MSASS students or recent graduates (within two years) sit for an Ohio social worklicensing examination, we recommend they take the basic level examination (LSW) and wait totake the advanced or clinical examination when they qualify for the LISW. The Association ofSocial Work Boards (ASWB) http://www.aswb.org, which is the national accrediting board,expressly advises against new MSSA (MSW) graduates taking the clinical or advanced exam andacknowledges that the Ohio Counselor, Social Worker, and Marriage and Family TherapistBoard is one of the few state boards that allows or encourages students to do so. Further, MSASSstrongly encourages students to take the MSASS Social Work Licensing Examination ReviewCourse before they sit for a licensing examination. MSASS students pay $60 for the reviewcourse and study guide; if parking is requested, an additional fee will apply.For complete information about all levels of social work licensing in Ohio, gowww.cswmft.ohio.gov.License review courses are offered periodically throughout the year atMSASS through our Continuing Education and Professional Development Programhttp://msass.case.edu/ce. Also go to http://msass.case.edu/downloads/academic/SocialWorkLicensure.ppt to view a Powerpoint presentation about social work licensing.Students considering licensure in other states should contacthttps://www.datapathdesign.com/ASWB/Laws/Prod/cgi-bin/LawBoardWebsiteDLL.dll/EXEC/0/1udlfme17oc4bi12wk52s0tft55nto view those states’ requirements for licensing at all levels.STUDENT ID CARDSThe University ID card is the student’s official identification card. It provides access toeverything, including checking out library books, entering the MSASS building during nonbusinesshours, and eating at campus dining areas. Incoming students can obtain a University IDcard during the New Student Orientation Program. Please note that students must bring proof ofregistration (e.g., schedule of classes). For more information:http://case.edu/finadmin/security/access/access.htmTRANSCRIPTSAn official transcript of grades will be released only upon written request of the student, either inperson or by mail. A $5 fee is charged for each transcript copy. Transcripts will not be issued to,or on behalf of, students who have not discharged all delinquent obligations with the University.Requests for official transcripts must be made to the University Registrar, Transcript Office, 110Yost Hall (216.368.4318).TRANSFER CREDITSTransfer credits may be given for master’s course work completed within the past seven years inprograms other than social work. Credit hours may not have been applied toward anothergraduate degree. Students must submit course syllabi as well as official transcripts of coursescompleted to the Office of Student Services. All courses must have been completed with a gradeof B or better. A maximum of 6 semester hours may be applied toward the M.S.S.A. for this typeof transfer credit (see MSASS Catalog for information concerning transfer of credits fromhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 68

another school of social work). Credits that transfer must have the approval of the Assistant Deanfor Student Services.VISITORS/UNREGISTERED PERSONS IN CLASSPrompted by the University’s need to know and be accountable for who is in classes, onlypersons who are officially registered for a class are permitted to attend the class. Persons whowish to attend class without receiving credit must be advised to register as auditors. Any personwho attends class but is not listed on the class roster should be directed to see the MSASSRegistrar to resolve any registration problems he/she may have, and should not be admitted tothe classroom until formally enrolled. Unregistered persons should never be permitted to takepart in laboratory activities (correspondence: Richard A. Zdanis, Provost, September 25, 1998).WITHDRAWALDropping a courseA student may drop a course using SIS. A student who drops a course or courses after the normaldrop/add period without completely withdrawing from the University is not entitled to a tuitionrefund for the course(s) dropped. This rule applies to fall, spring, and summer semesters.MSASS amends this policy for Intensive Weekend students to allow for cases in which, becauseof unforeseen and unavoidable circumstances, the student must drop a course or courses but doesnot wish to withdraw completely.Withdrawing from the UniversityA student must 1) complete a University Withdrawal Form, 2) submit the Case Western ReserveUniversity ID card, and 3) meet with the Assistant Dean for Student Services before his/herapplication for withdrawal can be processed. We suggest that an exit interview also take placewith the Director of Field Education and/or the Assistant Dean for Academic Affairs. (SeeAcademic Calendar for withdrawal deadline and Withdrawal Schedule of tuition charges).TUITION AND FEESFINANCIAL AIDTo help students meet educational costs, the Office of Financial Aid serves as a clearinghouse forinformation on financial assistance through the University and from outside sources. Financialaid includes scholarships, grants, federal and private loans, and federal work study (stipend)funds earned through full-time student field placements. The Office of Financial Aid providesanswers to questions on the following;• Financial aid application procedures• Loan eligibility• Work Study eligibility and agreement forms• Billing and tuition charges• Grant and scholarship awards through MSASS• Refund eligibilityGo to: http://msass.case.edu/finaid/index.html or email: msassaid@case.eduhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 69

MSASS TUITIONNew students accepted into the program are charged a $100 (non-refundable) tuition deposit.Full-time students are charged a flat rate up to 16 credit hours a semester. If a student wishes toregister for additional credits up to a maximum of 18, the student should petition the AssociateDean for Academic Affairs in writing. No overload permission will be granted after the end ofthe drop/add period.STUDENT MATERIALS FEEAll incoming MSASS students are required to pay a one-time only student materials andactivities fee. This is a one-time charge for professional development, career services, and otherplanned events while a student at MSASS. This fee can be paid by check (payable to CaseWestern Reserve University) or cash and dropped off at the Office of Student Services, Suite121.LATE REGISTRATION FEEThere is a $25 late fee for students who register after the start of classes.METHODS OF PAYMENT• Checks and money orders. To ensure proper credit, the student should include his or herstudent ID number on the check and make check/money order payable to Case WesternReserve University.• QuikPay. This is the University’s online billing system that automatically sends an emailreminding students of outstanding balances. Students may pay tuition bills online with e-check and Discover cards (1.77% fee). Students may also authorize third-party payers(i.e., agencies, sponsors, etc.) to submit payments on their behalf.• E-Z Payment Plan. Spread tuition over 10 months with this option.o Students are e-mailed invoices monthly until all outstanding charges are paid in full.Invoices reflect all financial aid that has been awarded and accepted.o This arrangement must be made at the beginning of the academic year.• Financial Aid. Students must return a signed copy of their Terms and Conditions. Firsttimeloan borrowers at the University must complete the online loan entrance counselingand complete promissory notes at https://studentloans.gov/myDirectLoan/index.actionNote: Students must enroll for a minimum of six credit hours to qualify for federal loans, federalwork study, and MSASS financial aid. Some loan deferments require students to be enrolled fulltime (12 credit hours). Students are encouraged to contact their lenders for information on credithour requirements. Loan deferment forms should be submitted to the University Registrar:registrar@case.edu or 216-368-4310.REFUNDSRefunds due to overpayment will be issued only after all charges are paid in full. The refundprocess will not begin until the drop/add period has concluded. Refunds will be mailed to thehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 70

student’s current address in SIS. Special arrangements must be made with the Office ofUniversity Financial Aid for refunds to be sent to the cashier’s office for student pick up.Students must present their Student IDs. Student refunds will not be given to anyone other thanthe payee.Refund Advance: A refund advance may be requested prior to the start of each semester. Contactthe MSASS Office of Financial Aid for a request form.While the University’s Student Accounts Receivable Office processes all student bills, MSASSstudents are encouraged to bring their billing questions to the MSASS Office of Financial Aid,where explanations can be provided and corrections expedited.UNIVERSITY WITHDRAWAL SCHEDULEA student who completely withdraws from a fall or spring semester must pay a percentage of thetuition charge. The percentage charged is based on the number of weeks classes have been insession at the time of withdrawal.Week of Class Amount of Charge1-2 0%3 25%4 50%5 75%There is no tuition refund after the fifth week of classes.A student who completely withdraws from a summer session must likewise pay a percentage ofthe tuition charge. Students should consult the withdrawal schedule.The University will refund any tuition paid for a semester by any student in good standing who isinducted into the armed forces before the end of the semester and who does not receive credit forthe work completed during the semester.STUDENT MEDICAL PLANThe Student Medical Plan is offered as a supplement to the excellent care available to all CaseWestern Reserve University students from the University Health Service and the UniversityCounseling Services. The Student Medical Plan is sponsored by Case Western ReserveUniversity. The plan extends eligibility to The Cleveland Institute of Music, The ClevelandInstitute of Art, and Special Programs.The university also offers the Optional Dependent Medical Plan for those students who wish topurchase coverage for their dependent spouse, domestic partner and/or children. A separatesummary plan description is available with enrollment and payment information. Our intent is toprovide you with the opportunity to obtain efficient and effective medical coverage that respondsto your individual needs.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 71

For additional information about the Student Medical Plan, go tohttp://students.case.edu/health/medicalplan or telephone at (216) 368-2450. All students shouldreceive a brochure about the current Student Medical Plan yearly. Additional copies may beobtained by calling (216) 368-2450.The University Medical Plan is automatically charged on a per semester basis to studentsregistered for one or more credit hours. Students who have health coverage are eligible to waivethe Medical Plan. Students can waive the medical fee online athttp://studentaffairs.case.edu/medicalplan/student or in SIS.Limited Dental services are provided at the Case Western Reserve University School of DentalMedicine by both pre-doctoral and doctoral students. Appointments are necessary and may bemade by calling the Case Western Reserve University Dental Clinic at 216.368.3200. Moreinformation on types of coverage is available athttp://studentaffairs.case.edu/medicalplan/student/0910/dental.html.Please Note: The Case Western Reserve University School of Dental Medicine closesperiodically throughout the year. Oral cleanings are not provided when the clinic is closed.Emergency care is limited at this time but can be accessed by calling 216.368.3200.PARKING AND TRANSPORTATIONStudent parking permits range in cost, depending on location of the assigned lot. Free shuttlebuses operate day and night on a regular schedule around the campus. Parking is paid in advanceat the start of each semester. Bus passes can be purchased each semester at Case AccessServices, located in the lower level of Crawford Hall.MSASS GENERAL INFORMATIONACCESS TO MSASSThe building is open from 8:00 a.m. to 6:00 p.m. (at which time the doors are locked by security)during the academic year. MSASS students and adjunct faculty may use their University ID toaccess the building after posted building hours.BULLETIN BOARDS AND LOCATIONSInformation about student organizations and student events, professional developmentopportunities, University and MSASS activities can be posted on the Student Bulletin Board(Student Lounge), the Mandel Council for Community Leadership Bulletin Board (across fromthe elevator) and “mini” boards on the doors of restrooms. Guidelines for posting are as follows:• Posting must be approved and date stamped by Andrea Porter, Assistant Dean in Officeof Student Services• Materials should not cover or obstruct other notices• Postings are not permitted on walls, windows, elevators.Student Services personnel will check weekly and remove outdated or inappropriate notices.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 72

First Floor• Center on Urban Poverty and Community Development (Student Lounge)• Student Bulletin Board (Student Lounge)• Field Education (outside room 110)• Mandel Council for Student Community Leadership (across from elevator)• Student Services (outside room 121)• Concentration/Specialization Information (across from Field Education Office)• Ohio/Samiccoe (across from room 101)• Research and Training (first floor and display case)Second Floor• Administrative Services (outside room 210)• Office of Research and Training (atrium)• Harris Library (across from elevator)• Center on Intervention for Children and Families (outside room 221)Third Floor• Doctoral Program (atrium)• LINK (across from elevator)• The Dr. Semi J and Ruth Begun Center for Violence Prevention Research and Education(outside room 313)• Dean’s Suite (outside room 312)OFFICIAL COMMUNICATION WITH STUDENTSOfficial communications from the University will always be sent electronically using thestudent’s University-assigned e-mail address. The University expects students to read officialUniversity communications in a timely fashion. Students who choose to forward e-mail fromtheir University account to another e-mail address remain responsible for receiving and readingofficial University communications.EMERGENCY PROCEDURESCampus Phones in ClassroomsIn the event of an emergency (medical or otherwise) within the building or on campus, call CaseSecurity at 216-368-3333. White campus phones are located under the lectern in each MSASSclassroom. After calling emergency services, contact staff in Room 120/121 – Student Servicesor Academic Affairs to report the concern.Emergency Procedures ManualEmergencies and disasters are unpredictable and often strike without warning. It is essential thatall Case faculty, staff and students respond quickly and appropriately to emergency situations inorder to reduce the risk of injury and property damage.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 73

Case Western Reserve University has produced a manual that provides essential information toguide you in reacting to various emergencies. It is a quick reference to inform you of the steps totake and the actions that will be implemented should an emergency situation arise.Locations of Case Emergency Planning and Procedures Handbook• Front Desk Lobby• Field Office Room 110• Student Services Suite Room 120/121• Circulation Desk, Harris Library• MSASS News Message Board – 2nd Floor Atrium• Administrative Services Room 210• Deans Suite Room 312The manual can also be accessed at:http://www.case.edu/finadmin/security/protserv/empdf/ephandbook_emp.pdfIn the event of power loss, flashlights are located at the first floor lobby information desk.Case WARN Text and Voice Messaging Alert SystemIn case of a major campus emergency, Case Western Reserve University will utilize theCaseWARN text and voice messaging alert system, among other methods of communicatingwith faculty, staff, and students. This new emergency notification capability is an opt-in system.The system will be used only in the case of imminent danger or a serious threat to the campuscommunity. Message delivery is not guaranteed. Go to http://www.case.edu/warn/ to subscribeto the alerts.FACULTY OFFICE HOURSFaculty Office hours are posted on their course syllabi. The posted hours are the best times toreach faculty in person or by phone to address academic matters. Email faculty to arrange ameeting time.MAILBOXESFaculty and StaffFaculty/adjunct faculty/staff mailboxes are located on the first floor. Students do not have accessto faculty mailboxes. Students must leave messages and papers (to be submitted to faculty) withthe receptionist at the front desk, who will put the document(s) into the mailboxes.StudentStudent mailboxes are located in the Student Lounge. Students should check their mailboxeseach time they are in the building. If you do not have a mailbox, please inform Student Servicesas soon as possible. Please note the student name is above the mailbox. This is a change fromrecent years.STUDENT INPUT AND FEEDBACK, OPPORTUNITIES FORThe Dean holds open forums for all students and meets regularly with students by appointment.Dates and times are announced to students via email.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 74

PARKINGParking in University parking lots requires a permit; this includes Lot 52B located behind theMSASS building. Adherence to this policy is strictly enforced at all times by Standard Parkingand the Case Police. There is no free parking evenings or weekend. Parking hangtags may bepurchased from Access Services located in the basement of Crawford Hall. Procedures and ratescan be found at http://parking.case.edu.The University offers a special parking rate for graduate students. Cost is $15 a month for nightsand weekends only, from 4:30pm to 7:30am, Monday-Friday, and 24 hours Saturday and Sundayin Lots 44, 47, and 1A.PHOTOCOPY MACHINEA copy machine is located on the second floor of the Harris Library. The machine has a cardreader, coin vend, and accepts $1 and $5 bills. Students can use their Case Cards or pay cash (10cents per copy). Public printing done in the Harris Library or in the Computer Lab will becharged the same as photocopies.SMOKING(Policy: http://studentaffairs.case.edu/handbook/policy/substances/smoking.htmlThe University has accepted the opinion of the Surgeon General that smoking is the largestpreventable cause of illness and premature death. Since the university has substantialcommitments to health-related research and teaching, it has a parallel commitment to protect thehealth environment of students, employees and guests. Therefore, and in compliance with theState of Ohio smoking ban set out in Chapter 3794 of the Ohio Revised Code, the Universitydoes not permit smoking in any of its buildings or structures, including in residence halls or inuniversity vehicles.In addition, all outside walkways and grounds of university property are smoke-free, except forspecific university-designated smoking areas. The designated smoking area for MSASS islocated at the rear of the parking lot adjacent to the building. A sign is posted on the smallbrick storage building. The medical, dental and nursing schools and the health sciences podiumand the health sciences garage are entirely smoke-free and do not have any university-designatedsmoking areas.TELEPHONESThe University campus telephone is located in the main lobby. Students are able to contact anycampus office from this phone by dialing the last four digits of the telephone number.TRANSPORTATIONSafe Ride ProgramIn early 2009, Case introduced the Safe Ride program for Students and staff who request escortservices during evening hours. The program provides transportation in a specially markedsecurity van around campus, as well as University Circle. The service is available from 7:00pmuntil 3:00am, daily. To request, call 368-3000.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 75

Escort ServiceCase student escort service is available around the clock, and either a student auxiliary oruniformed officer will walk students anywhere in the University Circle area. To request, call368-3333.Shuttle ServiceShuttle Service is provided and coordinated by Case Campus Services, Standard Parking, andThe Greater Cleveland RTA. Information regarding shuttle times can be found athttp://shuttle.case.edu/tracking.htm.USE OF MSASS FACILITIESAn MSASS student may request the use of a room by contacting the receptionist at the frontdesk. Please check with the front desk personnel for availability and restrictions. Rooms are alsoavailable in Thwing Center (the campus student center).VENDING MACHINESSnacks and hot and cold beverages can be obtained from vending machines located on the firstfloor in the kitchen area. In addition to the Student Lounge, food and drink may be consumed inthe atria located on the 2 nd and 3 rd floors.WEATHER STATEMENT/UNIVERSITY CLOSINGIn the unlikely event that a decision is made to suspend Case classes or other operations, officialclosing information will be broadcasts on local commercial radio and television stations. In theevent of severe weather or emergency closing, students may call the front desk at 216.368-2290.If MSASS is closed, there will be a special message. If the message is the standard MSASSgreeting, the school is open.STUDENT RECORDSAcademic Record Privacy (FERPA)The Family Educational Rights and Privacy Act of 1974 (FERPA) contains several provisionsthat are important to students. First, the university may not release personally identifiable studentrecords to a third party, with certain specific exceptions, unless the third party has requested theinformation in writing and the student has consented, again in writing, to its release. Theuniversity may release directory information about a student, however, unless the studentsubmits a written request that any or all such information not be released. Second, a student mayrequest, in writing, an opportunity to inspect and review the student’s official files and recordsmaintained by the university and may, if appropriate, challenge the accuracy of those records.The university is permitted a reasonable time, not to exceed 45 days, to respond to such arequest. Third, a student may file with the Family Policy and Regulations Office of the U.S.Department of Education a complaint concerning what he or she believes to be the university’sfailure to comply with FERPA. Finally, a student may obtain from the Registrar a copy of thispolicy, which the university has adopted to meet the requirements of FERPA. The informationbelow is presented in compliance with the provisions of FERPA, which require the university tonotify students annually of their rights and the university’s policies and procedures. Specifichttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 76

procedures may vary slightly among the schools and colleges of the university, and each studentis encouraged to inquire at his or her own dean’s office if any question arises.ACCESS TO FILESA student may request, in writing, an opportunity to review the contents of the student’seducational file. Certain materials are excluded from review as specified in FERPA. Amongthese are:• Records kept in the sole possession of faculty, staff, and other personnel, used only as apersonal memory aid, and not accessible to any other person except a temporarysubstitute for the maker of the record.• Records created and maintained by law enforcement units solely for law enforcementpurposes that are not maintained by persons other than law enforcement officials.• Records created and maintained by a physician, psychiatrist, psychologist, or otherprofessional or paraprofessional acting in that capacity in connection with the provisionof treatment to a student. Such records can, of course, be reviewed by a physician orother appropriate professional of the student’s choice.• Employment records of a student made and maintained in the normal course of business.Such employment records may be obtained in the Student Employment Office or HumanResources under the policies applicable to those offices.• Financial records of a student’s parents, or any information contained therein.• Confidential letters and statements of recommendation placed in the file before January1, 1975.• Records for which the student previously waived his or her right of access.• Records that contain only information about a person after that person is no longer astudent, such as alumni records.The office to which the request is made will arrange an appointment within a reasonable periodof time (not to exceed 45 days) for the student to review the file in the presence of a member ofthe office staff.FERPA affords students certain rights with respect to their educational records. Students may askthe university to amend a record that the student believes is inaccurate or misleading. The studentshould write to the university official responsible for the record, clearly identifying the part ofthe record the student wants changed, and specify why it is inaccurate or misleading. If theuniversity decides not to amend the record as requested by the student, the university will notifythe student of the decision and advise the student of his or her right to a hearing regarding therequest for amendment. Additional information regarding the hearing procedures will beprovided to the student when notified of the right to a hearing.The student may request copies of those records to which he or she has access under the terms ofFERPA. The student will be charged a nominal fee per page for these copies.RELEASE OF PERSONALLY IDENTIFIABLE RECORDSFERPA affords the student the right to consent to disclosures of personally identifiableinformation contained in the student’s educational records, except to the extent that FERPAauthorizes disclosure without consent. One exception, which permits disclosure without consent,http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 77

is disclosure to school officials with legitimate educational interests. A school official is definedas a person employed by the university in an administrative, supervisory, academic, or supportstaff position (including law enforcement unit and health staff); a person or company with whomthe university has contracted (such as an attorney, auditor, or collection agent); a person servingon the Board of Trustees; or assisting another school official in performing his or her tasks. Aschool official has a legitimate educational interest if the official needs to review an educationrecord in order to fulfill his or her professional responsibility.Upon request, the university discloses education records without consent to officials of anotherschool in which a student seeks or intends to enroll. The university also discloses educationrecords to organizations conducting studies for educational agencies or institutions under certaincircumstances.DIRECTORY INFORMATIONFor the convenience of faculty and fellow students, FERPA provides for a category known asdirectory information which may be released without requesting the eligible student’s specificprior consent. Rather, the act requires that students be notified annually of the types ofinformation included in this category and be given an appropriate period in which to express, inwriting, any preference that such information about themselves not be released. For this purpose,directory information is defined to include• Name (including both maiden name and married name, where applicable)• Address, telephone listing, and electronic mail address• Date and place of birth• Major field of study• Anticipated graduation date• Enrollment Status (undergraduate or graduate, full-time or part-time)• Dates of attendance• Degrees and awards received• Participation in officially recognized sports and activities• Weight and height (members of athletic teams)Any student who would prefer that the university not release such information about himself orherself can update their FERPA Restriction by going to the Student Information System (SIS)Student Center homepage, selecting Self Service, followed by Campus Personal Information,then selecting FERPA Restrictions.TRANSCRIPTSA transcript of grades will be released only upon written request of the student, either in personor by mail. A fee is charged for each transcript copy. Transcripts will not be issued to, or onbehalf of, students who have not discharged all delinquent obligations to the university.MSASS FILESOnly information relevant to a student’s education is kept in student files. Access to records isrestricted to individuals working with or on behalf of individual students. Faculty membershttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 78

consulting files are required to inform students of this access by completing the “Record ofAccess” form attached to folders.Students may consult their file, but must request it from the Assistant Dean for Student Services.Files may not be removed from the Office of Student Services.STUDENT RIGHTS AND RESPONSIBILITIESThe following rules are designed to preserve freedom of expression and association on the CaseWestern Reserve campus and to reaffirm the civil, personal, and property rights of the Universityand its members. University members who violate one or more of these rules will be subject todisciplinary action. Conduct which is subject to University disciplinary action includes thefollowing:1. Interference with freedom of speech or movement, or intentional disruption orobstruction of teaching, research, administration, or other functions on Universityproperty.2. Actual or threatened physical or mental harm or abuse of any person on Universitypremises or at functions sponsored or supervised by the University.3. Refusal to comply with the directions of University officials, instructional oradministrative, acting in performance of their duties.4. Theft or vandalism of University property or that of a member of the Universitycommunity or a campus visitor.5. All forms of dishonesty, including cheating, plagiarism, knowingly furnishing falseinformation to the University, forgery, and the alteration or misuse of Universitydocuments, records, or instruments of identification.6. Unauthorized carrying or possession on University premises of firearms or any weaponwith which injury, death, or destruction may be inflicted.7. Violations of civil law on University premises or in connection with University functions.8. Violation of published University rules and regulations.There are also specific rules and regulations within the University and its several components,violations of which are subject to disciplinary action. Any member of the University communityaccused of violating a rule or regulation is entitled to adequate notice of all charges and to a fairhearing. While the University’s rules and regulations exist to affirm the special values andfunctions of the academic community, it should be noted that, as citizens, all members of theUniversity are subject to civil laws, including those governing the use of alcohol and drugs.STUDENT RIGHT TO KNOWThe Student Right to Know and Campus Security Act requires that universities throughout thecountry produce statistics and/or information on the following subjects: 1) retention andgraduation rates; 2) financial assistance available to students and requirements and restrictionsimposed on Title IV aid; 3) crime statistics on campus; 4) athletic program participation ratesand financial support; and 5) other institutional information including: the cost of attendance,accreditation and academic program data, facilities and services available to disabled students,and withdrawal and refund policies.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 79

Data on retention and graduation rates is available in the Office of the President and the Provostin Adelbert Hall (216.368.4389) and is posted on the Registrar's website. Information onfinancial assistance, including descriptions of application procedures and forms, may be obtainedfrom the Office of University Financial Aid, Yost Hall (216.368.4530). Information concerningathletic program participation and financial support may be obtained from The PhysicalEducation and Athletics Department, Veale Center (216.368.2867). Other institutionalinformation, such as that listed in number 5, above, may be obtained from the Office of theProvost and in the various undergraduate, graduate, and professional schools' registrars' offices.Case Western Reserve University's annual security report includes statistics for the previousthree years concerning reported crimes that occurred on campus, in certain off-campus buildingsowned or controlled by the University, and on public property within, or immediately adjacent toand accessible from, the campus. The report also includes institutional policies concerningalcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters.You can obtain a copy of this report by contacting the Protective Services Office at216.368.2908.ADDITIONAL SUPPORT SERVICESBLACKBOARDGo to http://www.case.edu/its/blackboard for the ITS Blackboard Course Management Systemhome page. All syllabi and most readings for MSASS courses are posted on the course’sBlackboard site. Blackboard 9.1 is most compatible with the following browsers: Firefox3.6; Internet Explorer 8; and Safari 5; any computers able to run these browser versions arecompatible. Blackboard 9.1 is not very compatible with the latest versions of Internet Explorer orFirefox (IE 9 or Firefox 4).Blackboard users can check the compatibility of their web browsers by visiting this websitecreated by the Columbia College IT departmenthttp://www.gocolumbia.edu/online_apps/checker_results.aspxFor more information and support in using Blackboard, contact Harris Library or refer to theHarris Library Faculty page http://msass.case.edu/harrislibrary/Faculty/facblkbrd.htmBOOKSTOREUniversity BookstoreThwing Center1111 Euclid Ave.Phone: 216-368-2650Fax: 216-368-5205http://case.bncollege.com/webapp/wcs/stores/CAREER CENTERThomas Matthews, PhDDirectorhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 80

206 Sears Bldg.Monday thru Friday, 8:30 to 5:00216.368.4446Thomas.matthews@case.educareers@case.eduhttp://studentaffairs.case.edu/careers/studentWherever you are in the career-planning process, the Career Center can help. Determining acareer is a process of discovery, exploration, commitment and action. You can successfullycomplete this process with careful thought and reflection. Accessing the services offered throughthe Career Center can help.Case CareerLink http://studentaffairs.case.edu/my/career/ is your on-line connection toemployers for practicum, internship and full-time positions. You can access the Case CareerLinksystem using your Case network ID and password.• Search practicum, internship and full-time positions• Request on-campus interviews• Send resumes to employers• Stay updated on career opportunities and eventsCASELEARNSKelvin Smith Library368-3506http://library.case.edu/caselearnsInstructing Case community members on how to use the library and its resources has alwaysbeen central to the mission of an academic library. CaseLearns is an instructional program withinKelvin Smith Library designed to fulfill this mission. It offers classes to Case faculty, studentsand staff in the following areas:• Microsoft Office products (Excel, Word, Access, PowerPoint)• How to select and effectively use subject specific research/information resources in allformats.• Using and creating electronic texts, image databases and other electronic collections ofsource materials for research and teaching.• Information literacy skills (particularly targeted to undergraduates).• Intellectual property issues in a digital environment.• Multimedia tools including Adobe Photoshop, Dreamweaver, Macromedia Flash, andaudio/video editing.COUNSELING SERVICESHealth Services, 2 nd Floor201 Sears BuildingPhone: 216-368-2510Monday-Friday:8:30a.m.-4:30p.m.http://studentaffairs.case.edu/counseling/http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 81

The college years mark a time when students face new challenges and undergo significantpersonal and social changes that can affect their academic performance, career plans, personallives or their relationships. Understanding and adjusting to these challenges and changes in notalways easy, and students often seek help from others. University Counseling Services (UCS),part of the Division of Student Affairs, offers help to students who experience a variety ofdifficult personal and interpersonal challenges. The office is staffed with psychologists,psychiatrists, social workers, counselors and doctoral-level counseling trainees who specialize inhelping students adjust to these changes and to college life in general.Appointments are available at 201 Sears Building or the Center for Collegiate Behavioral HealthTo schedule a session at Sears Building, call 216-368-5872, or call 216-368-2510. Urgentcounseling and consultation for emergency situations are available without an appointment. Call216-368-5872 for information on how to use this service. An on-call counselor is available foremergencies after hours, on weekends and holidays. Call 216-844-8892 and ask to speak with theuniversity counselor on call.DISABILITY ACCOMMODATIONSOffice of Disability ResourcesEducational Services for Students (ESS)470 Sears Building.(216) 368-5230.http://studentaffairs.case.edu/education/disability/Case Western Reserve University is committed to providing all students with opportunities totake full advantage of the university's educational programs. We recognize that students withdocumented disabilities may need assistance or accommodations in order to achieve thisobjective.Click on the above link for the Case Disability Services Handbook. This document outlines thepolicies and procedures used in determining a student's eligibility for disability services. Theseprocedures are applicable to MSASS students.LILLIAN F. AND MILFORD J. HARRIS LIBRARYRoom 227Hours: Vary; available on websitePhone: 216-368-2302Fax: 216-368-2106Email: harrisref@case.eduWebsite: http://msass.case.edu/harrislibraryThe Lillian F. and Milford J. Harris Library is located in the Mandel School of Applied SocialSciences. It is one of five campus libraries at which faculty have borrowing privileges. Facultymembers receive a full range of services at the Harris Library. A summary of all library policiesand services is available on the library’s website at: http://msass.case.edu/harrislibrary. Libraryand reference hours may vary between semesters and during breaks. Hours are posted on thelibrary website and are updated on a regular basis.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 82

Part-time faculty and instructors are given faculty borrowing and library use privileges duringthe contract period. Privileges are extended for the contract period and are not automaticallyrenewed. A current contract or letter of hire is necessary for verification before you are given aCase ID. This ID is also used to verify library privileges. Part-time faculty should be aware thatoverdue fines are charged to all faculty, as well as to all students and staff.The librarians will work with faculty to introduce information literacy concepts to your students.Faculty wishing to have library related instruction offered in a course should contact the HarrisLibrary at 216-368-2302 at least three weeks prior to the date of the class to make appropriatearrangements. Reference librarians are available to familiarize students with resources specific toa particular subject area or to provide an overview of the steps in conducting a literature review.Library ResourcesThe holdings of the five campus libraries (Kelvin Smith, Law, Health Center, Allen and Harris)are integrated into one online catalog. The library catalog is one of many resources that compriseCWRU’s gateway to library resources. The University also makes available an extensive numberof databases providing access to citations and the full text of many current journal articles.Access to most of these resources is also available off-campus via the Internet. CWRU is also amember of OhioLINK, a consortium of more than 85 libraries in Ohio. MSASS faculty, staff andstudents can borrow material directly from any OhioLINK library with a current Case ID.OhioLINK also allows patrons to request books online from participating libraries to bedelivered to the Harris Library, or to other OhioLINK libraries.Material not found on campus or not available through OhioLINK may be ordered through theILLiad interlibrary loan system. Information on ILLiad interlibrary loan service is available atthe Circulation Desk or on the Harris Library website at: http://cwru.hosts.atlassys.com/illiad/MSASS/logon.htmlReference librarians are available to assist faculty in learning how to search Case WesternReserve University’s online resources. Individual appointments can be made with any of thelibrarians for one-on-one instruction.ReservesLibrary reserves are used to provide students with access to materials that will be in highdemand. Required texts ordered through the University bookstore will automatically be put onreserve. Recommended materials will only be placed on reserve in the Harris Library ifrequested by an instructor.It is the responsibility of the instructor to make sure that reserve requests are turned in to theHarris Library in a timely manner. There is no guarantee that reserve materials will be ready foruse if the request is not met by the recommended deadline of six weeks prior to the start ofclasses. Reserve materials received after the deadline will be processed in the order in which theyare received.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 83

Guidelines for Reserves1. Requests for books to be placed on reserve should be submitted at least six weeks inadvance of the start of classes.2. The library’s reserve copy of a required text is meant to be a supplement to, not areplacement for, a student’s personal copy of the text.3. Books that are on the recommended reading list are not automatically purchased by thelibrary nor placed on reserve. Faculty must supply a personal copy to the library or makea recommendation for the library to purchase the title.4. The library does not accept articles for reserve. Instructors may choose to post or linkarticles in Blackboard (http://blackboard.case.edu) or create course readers through theUniversity Bookstore.Book ReservesThere are three levels of reserve for books. Faculty may choose how they want students toborrow material.A. ‘Two-hour In Library Use Only.’ This reserve option is used for library books or personalfaculty books over which the library should maintain more control. Books are not allowed tocirculate overnight. Late charges are $2.00 for each hour or fraction thereof.B. ‘Two-hour ‘In-Library/Overnight.’ This reserve option allows library books or personalfaculty books to be checked out for two hours. Items in this category that are checked out withintwo hours of the library closing are due back the next morning within an hour of the libraryopening. Late charges are $2.00 for each hour or fraction thereof.C. ‘One Week / 7 Days.’ This reserve option is best used for books when the reading can be doneany time during the semester and is more appropriate with recommended (rather than required)readings. This option should be used for books only if the student is not expected to read morethan 50% of the item. It should be used with discretion.MediaIn addition to printed material, the library has a large collection of videos on VHS and DVD.Videos are available for course use and may be checked out of the library for seven days. Latefees are assessed at $5.00 per day. Videos may be reserved in advance and reservations are on afirst come, first served basis – please call 216-368-2302 to reserve your video.LCD ProjectorThe Harris Library has an LCD projector available for faculty and staff use. Reservations shouldbe made at least two weeks in advance and can be made by calling 216-368-2302.Computer LabThe Harris Library Computer Lab is located on the library’s main floor. The lab contains 16computers equipped with Microsoft Office and additional course-supported software. Eachhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 84

computer is connected to the full range of network resources, including the library catalog anddatabases, the software library, and the MSASS network.The lab is available as an extension of library services, allowing access to all online informationresources at Case Western Reserve University. It provides an electronic environment that enablesfaculty to supplement classroom teaching. The lab is also used for training programs for studentsand area social workers. When the computer lab is not in use for instructional purposes, it isavailable for use by MSASS students.The computer lab itself is available for classroom instruction. All faculty, staff, teachingassistants and students must attend an orientation to the facility before use. Call the HarrisLibrary at 216-368-2302 to reserve the computer lab. Contact the MSASS IT Department at216-368-5047 to receive an orientation or with any technology questions about the computer lab.Mobile Computer LabThe Mobile Lab is available in the Harris library for instructors who want to use computers inMSASS classrooms. The Mobile Lab has several laptop PCs that have wireless cards andsoftware commonly used at the Mandel School. Faculty and staff can borrow the Mobile Lab for24 hour periods, and it must be reserved at least a week in advance by calling 216-368-2302.New users are required to contact the MSASS Information Technology department at 216-368-5047 to schedule an orientation session on how to use the equipment. The instructor will have tosign a contract in the Harris Library when checking out the Mobile Lab for the first time. Themobile lab is NOT available for student check-out.BlackboardBlackboard is the online course management system used at Case Western Reserve University. Itfacilitates teaching and learning in traditional and distance-learning courses, and provides onlineaccess to course materials, assignments, and class discussions. Instructors are asked to post theirsyllabi and other course documents, including handouts, in PDF on Blackboard. If assistance inscanning handouts for PDF is needed, please complete the Work Request Form and submit toTheresa Wilson as far in advance as possible.Posting all handouts and course materials has benefits to the environment and to school expense.It uses less paper and decreases staff time making copies, resulting in savings of resources.Students benefit as well, having access to view or download course materials 24 hours a day, 7days a week. We encourage all course materials be posted as early as possible prior to the start ofthe course to allow students enough time to review them.Students can access the Blackboard site content from any computer with an internet connection.The discussion board, email functions, and other collaborative tools enhance communicationsbetween students and the instructor, allowing course discussions to continue outside thetraditional classroom venue. Other tools Blackboard offers include the following:• Online quizzes and surveys, with automated grading and statistics• Online file exchange• A Grade Center to manage gradeshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 85

• Option to time release of quizzes and other course materials• SafeAssign, an anti-plagiarism software packageTo log into Blackboard, follow these steps:1. Go to http://blackboard.case.edu/.2. Type your Case ID and password (the same ones that you use to access your Case email) inthe appropriate fields in the Single Sign-On page.3. Click the Login button.Next you will see the My Institution page, which displays announcements from the Blackboardsystem administrators, lists the courses and organizations that you are affiliated with, and alsocontains links to quick tutorials. When you first log into Blackboard, it is possible that theMyCourses area will be empty unless another instructor adds you to his or her course site.Usually, you will have to create your course site using an online tool called the BlackboardWizard.For more information and instructions on using Blackboard, please contact us at 216-368-2302during regular business hours or the University Help Desk at 216-368-HELP during the eveningsand weekends. Online instructions and tutorials are available in Blackboard or on the HarrisLibrary Faculty Blackboard page:http://msass.case.edu/harrislibrary/Faculty/facblkbrd.htmVPN (Virtual Private Networking)To access the campus network and use electronic resources from off campus requiresdownloading and installing a program called VPN (Virtual Private Networking) on yourcomputer. VPN allows you to access resources that would normally be restricted to on-campususers. VPN grants you full access to online library resources, the Software Center Library, andother CWRU-exclusive online resources.You can use VPN if you currently have a high-speed connection such as a DSL line or a cablemodem for your Internet connection from off campus. You cannot use VPN with dial-upproviders. You would use VPN when you want to access electronic journals, e-books, researchdatabases, and links to class readings in Blackboard.Where to get more help with network connectivity issues:The University Help DeskPhone: 216-368-HELP (x4357)Email: help@case.eduWebpage: http://help.case.eduhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 86

QuestionsIf you have any questions, comments, or would like any further information, please do nothesitate to contact the Harris Library staff at 216-368-2302, or email us at harrisref@case.edu.We look forward to working with you.INFORMATION TECHNOLOGY AND COMPUTING SERVICESThe Mandel School of Applied Social Sciences is continually striving to integrate state-of-the-artinformation technology with the social science disciplines and to maintain its position on theleading edge of networking technology. Case Western Reserve University is the first universityto base its network entirely on fiber optics. The vast networking capabilities available at theUniversity provide access to almost limitless information sources, allowing users to shareinformation via computer, thus greatly enhancing scholarly academic and research activities.Any student, faculty or staff member has the privilege of using these network services at nocharge.MSASS is part of the CASE network that supplies communication services for data, voice andvideo. The network provides access to electronic software libraries, software for courseware,EuclidPLUS (the University’s collection of online resources), e-mail services, Usenet servicesand more. Wireless access is available in all MSASS classrooms, offices, and in the library,allowing students to access the network with laptop computers. Laptop computers are available(from the library) to MSASS students for a three-day loan period.The general standards of conduct expected of members of an educational institution also apply tothe use of University computing, network facilities and resources. These resources include:• Wiring and other physical infrastructure used for electronic communications• Electronics and other equipment used for processing or communications• Programs, programming language systems, instructions or routines that are used toperform work on a computer• Digital information, such CD’s, images, video or textual material stored on or accessiblethrough a computerAcceptable Use Policy (AUP)The Acceptable Use Policy (AUP) outlines the standards for acceptable use of Universitycomputing and information technology resources, including equipment, software, networks, data,and telecommunications equipment. In implementing the policy, users should assume no privacyon University computers as the University may monitor computer and phone use to providenetwork security. Go to http://www.case.edu/its/policy/acceptable-use-policy.htmlfor additional information.Students can use classroom technology only under the direct supervision of faculty and/or staff.If students have special needs they should contact Andrea Porter, who, if justification is shown,will arrange for classroom training with our I.T. Department. This will allow classroom accessonly on a per use pre-approved basis.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 87

Computer LabThe MSASS Computer Lab is located in the Lillian F. and Milford J. Harris Library. The lab isavailable as an extension of library services, allowing access to all online information resourcesavailable at Case Western Reserve University. It provides an electronic environment that enablesfaculty to supplement classroom teaching. The lab is also used for training programs for studentsand area social workers. When the computer lab is not in use for instructional purposes, it isavailable for use by individual MSASS students.MSASS students receive an orientation to the lab at the beginning of their first semester. Theyare expected to have a basic understanding of computer applications before using the facilities.Computer-related workshops are offered to students through MSASS and the University Librarysystem. Lab technicians are also available to provide assistance to lab users.The computing lab contains 16 Pentium IV computers and a high-speed laser printer. Allcomputers run Microsoft Office Professional and SPSS. Each computer is connected to the fullrange of CASE computer resources, as well as to the MSASS network. All students of theUniversity are provided with an e-mail account upon registration.As MSASS continues to integrate state-of-the-art information technology with the social sciencedisciplines, students will find it increasingly advantageous to own a personal computer.The Software CenterThis site offers a software bundle free of charge to all current students, staff, and faculty of theUniversity. Software packages include Adobe Acrobat 9.0, Microsoft Windows XP Professionaland Vista, MS Office 2007 Professional, and Symantec Endpoint Antivirus. Students arerequired to agree to the online license agreement before downloading software. Informationabout the Software Center is available at http://softwarecenter.case.edu.The Software Center is designed to work with Internet Explorer and Firefox (Mozilla). Otherweb browser programs may experience problems.INTERNATIONAL STUDENT SERVICES (ISS)Sears Building, Room 210Phone: 216-368-2517Fax: 216-368-4889http://studentaffairs.case.edu/international/about/The mission of the Office of International Student Services (ISS) is to enhance the internationalstudent experience and promote intercultural exchange at Case. This office also works closelywith other administrative and academic departments.MSASS OFFICE OF INTERNATIONAL AFFAIRSSoad Mansour (soad.mansour@case.edu), ACSW, LISW-S, Field Faculty Advisor, is Director ofInternational Affairs at MSASS. Her office (216/368-0711) provides the following:• A focal point for international students, faculty, and staff regarding internationalactivities• A special orientation for incoming international studentshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 88

• Ongoing support, mentoring, and guidance to international students to facilitate theiradjustment and academic success• Advisement to the student organization, Local International Committee (LINK), and itsnumerous activities• Coordination for international visitors and scholars visiting MSASSLGBT CENTER/SAFE ZONE PROGRAMThe Case Western Reserve University LGBT Center officially opened during Alumni Weekend,2010. Located in a recently renovated space in the Thwing Student Union, the Center serves as aresource for students, faculty, and staff. A program coordinator staffs the center with the help oftwo student assistants. Go to http://www.case.edu/lgbt/index.html for more information.Case also sponsors the Safe Zone Project http://www.case.edu/lgbt/safezone/ an educationalworkshop offered regularly to campus faculty, staff, and students who wish to become a “visiblenetwork of volunteers committed to creating a community of respect and dignity for gay, lesbian,bisexual, transgender, and questioning students, staff, and faculty.” The Safe Zone sticker ormagnet, awarded after workshop attendance and posted in individual working areas, makes itpossible to easily identify individuals who are committed to creating an environment in which allpeople are free to thrive academically, professionally, and personally.THE MANDEL COUNCILThe Mandel Council is an officially recognized student organization. Membership is open to anyinterested student. The Mandel Student Council has its own constitution, policy for the electionof officers, and establishes its own committees and meeting schedule. It is the main channelthrough which students participate in the affairs of the School. Members are elected as studentrepresentatives to School meetings. The organization and members have been active insupporting area human service agencies and presenting guest speakers on various social worktopics.The Mandel Student Council executive officers are responsible for identifying students to serveon the following School committees:• Faculty Committee• Curriculum Committee• Library Committee• Committee on Students• Alumni BoardOrganizations• Mandel Council• Local InterNational Konnections (LINK)• Black Student Association (BSA)• Student Leaders Advocating for Mental Health (SLAM)• Gay, Lesbian, Bisexual, Transgender and Straight Associations (ALLIES)http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 89

Students must be in good academic standing (3.0 GPA) to provide leadership to any MandelCouncil organization or to serve on school committees.Andrea Porter (agp8@case.edu), Assistant Dean for Student Services, is the administrativeadvisor for the Mandel Council. Various faculty and staff serve as liaisons to each group.THE MANDEL SCHOOL ALUMNI ASSOCIATIONThe Mandel School of Applied Social Sciences has more than 6,000 alumni living in 50 states,the District of Columbia, and over 26 countries around the world.Our alumni are employed in a variety of community and social development settings, includingclinical, medical, school social work, chemical dependency, adoption, foster care, and as socialwork faculty. Graduates are also professionals in employee assistance, corrections, policyanalysis, fund-raising, administration, and advocacy.The Association’s mission statement reads:The Alumni Association of the Mandel School of Applied Social Sciences is an organization ofgraduates of the School whose mission is to serve both the School and the profession of SocialWork in ensuring excellence. To carry out its mission, the Association involves itself in thedevelopment of resources, leadership and appropriate recognition among alumni, students,and faculty in service of the School and the profession.For students, the Mandel School Alumni Association plays a major role at MSASS by offering amentorship program, workshops in career development, a free-of-charge continuing educationevent, sponsoring several student/alumni social events and providing names and addresses ofalumni in particular geographic locations to students for the purpose of job networking.Moreover, the Alumni Association awards scholarships to outstanding students nominated byfaculty or field instructors and provides a fund through the Student Services Office to encouragethe professional development of students through conferences and conventions.Alumni are a precious resource at MSASS. They are liaisons between MSASS and thecommunity—locally, nationally, and internationally. They also play a significant role in the livesof our students by offering their professional competence, knowledge, and experience. Ouralumni make an excellent program even stronger. Alumni can also connect with UniversityAlumni Relations at http://case.edu/alumni/ and sign up for AlumNet, a secure social networkingsite for Case alumni.Mentor/Mentee GuidebooksA Mentoring Guidebook for faculty: Helping Graduate Students Grow into RespectedProfessionals and Trusted Colleagues was written by the Case Graduate Student Senate (GSS)Subcommittee on Mentoring, a group of graduate student volunteers who spend many hoursduring the 2007-2008 academic year drafting this document. The corresponding student manualA Mentee Guidebook for Students: How Graduate Students can Become RespectedProfessionals and Trusted Colleagues was created by Case GSS during the 2008-2009 academicyear. Guidebooks can be accessed at http://gss.case.edu/resources.php?name=mentoringhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 90

OFFICE OF VETERANS BENEFITSYost Hall, Room 110Phone: 216-368-4310http://www.Case.edu/provost/registrar/veterans.htmlAll students planning to receive veterans education assistance from the Department of VeteransAffairs (VA) must provide enrollment information to the Veterans Certifying Official, 110 YostHall, phone 216.368.4311. To be certified for benefits, veterans must be officially registered forclasses. Veterans must notify the University Veterans Certifying Official immediately whenchanging hours, grade options, withdrawing from a class, or withdrawing from the University.STUDENT BUSINESS CARDSStudents can now have their own sharp-looking business cards in Case’s official colors(blue/gray), imprinted with the Case logo and all of their pertinent information. Students caneither select the student business card template or the regular Case business card template,depending upon what information they want displayed on their cards.Order two ways: online at http://www.case.edu/finadmin/auxserv/printsrv/studentbc.htmlor through Printing Services: fax a sample of your business card with new or revised information(368-1250), or take your order directly to Printing Services in Thwing.UNIVERSITY HEALTH SERVICES2145 Adelbert RoadPhone: 216-368-2450Appointments: 216-368-4539http://studentaffairs.case.edu/health/services/The University Health Service (UHS) is supported through tuition dollars. All Case students whoare registered for one or more credit hours are eligible to make use of the services offered withinUHS.UHS is staffed by professionals, who share an interest in college health. These includephysicians, nurse practitioners, psychologists, psychiatrists, social workers and registered nurses.A number of the physicians are affiliated with University Hospitals of Cleveland and with theCase School of Medicine.Students are seen on an APPOINTMENT BASIS ONLY, except in cases of emergency where awalk-in clinic is available daily from 3:00 to 4:00 pm at the Sears Building location.For medical or mental health emergencies after business hours, weekends or holidays, a nurse,physician and member of the counseling staff are always available by calling (216-368-2450).This service assists students and resident advisors in making decisions about illnesses, injuriesand the use of emergency services.Each new student should receive in the mail a copy of the Medical History and Immunizationforms. They should complete these and return them to Health Services by the deadline noted onhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 91

the form (it would be helpful to keep a copy of the Immunization History for your future records,for travel abroad, etc.). The Immunization History may be completed by a family physician, orstudents may send a copy of their school immunization record.A tuberculin skin test (Mantoux) is required of all students in the healthcare profession(medicine, dentistry, nursing, applied social sciences, podiatry) as well as all internationalstudents. These will be provided without charge after arrival on campus, unless appropriatetesting within the past 6 months is documented by a physician. Students must be retested yearly.Students who have not been immunized because of illness or religious beliefs should documentthat for our records. In some instances, they might be excluded from classes and residence hallsin the event of an outbreak of a vaccine-preventableWRITING RESOURCE CENTERWriting SkillsThe Case Writing Resource Center http://www.case.edu/artsci/engl/writing/ at 104 BellflowerHall (368-3798) offers one-on-one writing consultation to students at all levels of the university.Services available to MSASS students include polishing prose; reviewing paper organization andstructure; examining research and documentation using APA format; and general writingassessment and structured consulting. Recurring appointments and structured tutoring areavailable; the Writing Center is not a proofreading service. To schedule an appointment, go towww.casewconline.com.English 180 – Writing Tutorial is a one-credit writing tutorial course. MSASS students cantake it to receive course credit for weekly writing consultation sessions. Students work one-ononewith writing faculty and receive individualized assignments relevant to their course of study.Contact the Writing Center for more information; see the MSASS Registrar to enroll in the class.It is generally offered both fall and spring semesters.English 148 – Introduction to Composition is a three-credit writing course appropriate for bothnative speakers and those for whom English is a second language. Writing and reading areemphasized; classes are small; and much individual tutorial work is provided along with theformal instruction.Papers written for courses at MSASS must adhere to the format created by the AmericanPsychological Association (APA). Go tohttp://msass.case.edu/harrislibrary/LibStudents/write/apa.htm for multiple links to help you withAmerican Psychological Association (APA) writing format and referencing. For additionalassistance, please contact a Reference Librarian in Harris Library.Oral Presentation Skills“Speak: How to Talk to Classmates and Others” is a primer on oral presentation created forstudents at Case Western Reserve University. You may purchase a copy from the CaseBookstore (in Thwing Student Center) for $7.50; other copies are on reserve in Harris Library.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 92

http://studentaffairs.case.edu/education/resources/presentation.html offers a series of workshopsfor Case students called “Powerful Presentation Skills” at no cost. Learn ways to organize yourwork, understand your audience, use appropriate aids, and speak with confidence. You can signup now for any or all of the workshops offered throughout the semester.http://www.commoncraft.com/10-lessons-my-speaking-coach offers short, engaging videos tohelp you refine your speaking skills. The videos are creative and helpful for all public speaking.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 93

UNIVERSITY POLICIESALCOHOL USE AND GUIDELINES(policy: http://students.case.edu/handbook/policy/substances/alcohol.htmlThe University conforms to all state and local laws controlling the sale and use of alcoholicbeverages. It is illegal to sell, provide, or serve beer, wine, or liquor to anyone who is under thelegal consumption age of 21. Servers of alcohol and sponsors of social events must be aware ofand comply with all state statutes and with Case policies and procedures.The University expects responsible behavior of students who choose to drink alcoholic beveragesand requires an environment free of coercion for those who choose to abstain. Therefore,students must adhere to guidelines provided by the University for responsible and legalconsumption of alcoholic beverages. Individual students must accept responsibility for their ownbehavior and should demonstrate a concern for the safety and well-being of others in theUniversity community.The following regulations apply to all events, both on and off campus, at which students arepresent:1. The sponsors of events where alcohol is served must file a Case Alcohol Use Report in theOffice of Student Affairs at least three (3) business days prior to the event. A copy of thisform will be needed for student groups to reserve any University facility for events wherealcohol is served. The copy should also be posted at the event.2. Open containers of alcoholic beverages are generally prohibited in public places according tostate law and are specifically restricted in some University areas including Harkness andAmasa Stone Chapels. Restrictions for alcohol inside other facilities may vary. Whenalcohol is present at an outdoor event it must be in clearly defined, roped off areas.3. At all events where alcohol is served, including BYOB and events with third party vendors,an effective procedure must be established and adhered to for certifying those legally of ageto drink. To obtain alcoholic beverages, a valid driver’s license or other valid legal documentshowing proof of age must be presented. A Case ID may also be required for admission.4. The quantity of alcohol will be determined by using the formula on the Alcohol Use Report.This also applies to BYOB and 3rd party vendor events.5. When alcohol is sold, temporary F or F-2 permits will be required in accordance with statelaws. The sale of alcohol is defined to include such methods for defraying the cost of thebeverage or event as sale by the glass or container, advance ticket sales, and cover charges atthe door. Please contact the Office of Student Activities & Leadership for more information.6. At all events where alcohol is served, non-alcoholic beverages must be provided by thesponsor of the event. The amount of alcoholic beverage provided should reflect theproportion of those attending the event who are legally eligible to drink; the amount of nonhttp://msass.case.edu/downloads/academic/Student_Handbook.pdfPage 94

alcoholic beverage provided should be sufficient to serve the number of people attending theevent who are too young to drink or choose not to drink alcohol.7. No one should be coerced, even subtly, to drink or overindulge, and the rights of those whochoose to abstain must be respected. To that end, drinking games are not allowed at anyUniversity or student group-sponsored events.8. When alcohol is served, food must be provided by the sponsor of the event in adequateamounts to last through the event.9. The kind and amount of security required for an on-campus event will be determinedaccording Case Police Department guidelines. Factors to be used in determining the kind andamount of security at an event include: the nature of the event, the number of peopleattending the event, whether alcoholic beverages are being served, and whether cash will beon hand. At an off-campus event the kind and amount of security shall be determined bythe third party vendor providing the alcohol.10. Social events which encourage drinking or drunkenness as themes and the advertisementof such events are considered inappropriate and will not be permitted. Neither the cost norbrand of an alcoholic beverage may be advertised in Ohio.11. When beer or malt-based beverages are provided, it must be served to individuals in singleserving containers of 16 ounces or less. When wine or liquor is provided, it must also beserved in appropriately sized glasses, no greater than six ounces for wine and two ounces ofliquor per drink.12. The serving of alcohol must cease at least one-half hour before the scheduled end of theevent.13. When entertainment is included in the event, the type of entertainment and the duration mustbe listed on the Alcohol Use Report.14. The gift of alcohol as a reward for any student activity or contest is prohibited.15. Individuals or groups violating state law or the University student alcohol policy will besubject to disciplinary action.CONSENSUAL RELATIONSHIPS(policy: http://www.case.edu/finadmin/humres/policies/standards/cr.htmlCase is a community that values an environment of inclusion, trust, and respect as beneficial forthe working and learning environment of all its constituents. Romantic or sexual relationshipsmay occur in a University environment given the numbers of people on a University campus. Allrelationships must be consensual; but, even though the relationship is consensual, it can raiseserious concerns about the validity of the consent, conflicts of interest, and preferentialtreatment.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 95

There are certain circumstances when romantic or sexual relationships are expressly prohibited,unless managed as described below:1. if between a supervisor and his/her supervised employee,2. if between a faculty member and his/her student (including without limitation graduatestudents),3. if between a supervising staff or student (including graduate student or teaching assistant)and his/her student, and/or4. if between a senior faculty member and a junior faculty member supervised by the seniorfaculty member.The University considers sexual relationships between faculty (including teaching assistants andlaboratory supervisors) and their students or between supervisors and their employees, even ifdeemed to be mutually consenting relationships, to be a basic violation of professional ethics andresponsibility when one party has any professional responsibility for the other’s academic or jobperformance or professional future. Because of the asymmetry of these relationships, “consent”may be difficult to assess, may be deemed not possible, and may be construed as coercive. Suchrelationships also may have the potential to result in claims of sexual harassment.DRUGS(Policy: http://students.case.edu/handbook/policy/substances/drugs.htmlThe use or possession of drugs is illegal except when prescribed by a physician. The Universitycannot protect students from prosecution for violation of federal or state laws. Case WesternReserve University does not condone the illegal possession, consumption, provision, or sale ofdrugs. The University, however, has a strong obligation to make readily available to students fullinformation about the use and effects of all drugs, and even more important, to make availablesources of counseling to those who are using or have used drugs. Definitions of controlledsubstances are available as part of the Ohio Revised Code and are included in the University’sDrug Free School Notification.The following rules have been adopted by the University:1. Illegal possession or consumption of drugs is an offense that may be subject to penaltyproportional to the seriousness and extent of the offense.2. The illegal provision or merchandising of drugs, including prescription medication mayresult in expulsion.3. Possession and/or use of drug paraphernalia, including, but not limited to, hookahs, pipesand bongs, on University premises is prohibited and will be confiscated, even if theparaphernalia is not being used for consumption of drugs.FELONY STATEMENTThe state of Ohio Counselor, Social Worker and Marriage and Family Therapist Board offers aSocial Work Trainee (SWT) designation to graduate students who are enrolled in a fieldeducation placement. This designation is helpful to agencies that provide field placement sites toour students. We require that all of the students enrolled in field education at the Mandel Schoolwho are not already licensed social workers in the state of Ohio obtain the SWT designationprior to being placed in a field site. This license is then renewed each semester in which thestudent is enrolled in field education. While there is no cost for the "license" itself, it does requirehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 96

that the student submit to a criminal background check at the time the first license is issued. Thecost of this background check is approximately $60.00 and is to be borne by the student. Forfurther information, please consult the Ohio Counselor, Social Worker and Marriage and FamilyTherapist Board website http://www.cswmft.ohio.gov/Persons who indicate on their applications that they have prior felony convictions will be askedto supply documentation on the nature of the offenses and the dispositions. MSASS may alsoconduct criminal background checks to verify this information. Admission decisions onapplicants with felony convictions are made on a case-by-case basis.If admitted to the program, persons may have conditions placed on them, such as restriction onthe choice of areas of study and field placements related to the nature of the felony convictions.Certain field placement agencies require a criminal background check as well and may refuse astudent placement on the basis of a felony conviction.Potential applicants are also advised that the Professional Standards Committee of the OhioCounselor and Social Work Board, in accordance with Chapter 119 of the Revised Code, mayrefuse to issue a license or certificate of registration to any person who has been convicted in thisor any other state of any crime that is a felony in this state.Students may be automatically denied admission, or, if enrolled, terminated from the program forany misrepresentation or omission of facts in applications concerning felony convictions. Inaddition, admitted students who are unable to perform field placements because of felonyconvictions may be administratively withdrawn from the program.SEXUAL ASSAULT(Policy: http://studentaffairs.case.edu/handbook/policy/sexual/assault.html)Case Western Reserve University is a community dependent upon trust and respect for itsconstituent members: students, faculty, staff, and those under temporary contract. Sexual assaultis a violation of that trust and respect and will not be tolerated. Sexual assault is a serious crimethat can occur to men and women, whether gay, straight, transgender or bisexual.The following definition of sexual assault is relevant to Case Western Reserve Universitypolicies and procedures. All students, faculty, and staff of the University are subject to thispolicy.An individual who violates this policy may also be subject to criminal prosecution and civillitigation. For legal definitions refer to the Ohio Revised Code at http://codes.ohio.gov/orc/2907.Sexual Assault DefinitionAny non-consensual physical contact of a sexual nature, whether by an acquaintance or by astranger, is a sexual assault. Physical resistance need not occur to fulfill the definition of sexualassault. Consent CAN NEVER be given by anyone under the age of sixteen. Sexual assaultincludes, but is not limited to the following:• rape• acquaintance rape (e.g., friend, classmate, peer, co-worker, partner, etc.)http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 97

• incest• sexual assault with an object• forcible sodomy• forcible oral sex• forcible fondlingTELEPHONE “SAFE LINE”Students can call the Survivors and Friends Empowerment (SAFE) Line for privileged andconfidential conversations about sexual assault and relationship violence at 216/368-7777. Theservice is available 24/7.This centralized phone number was developed as a result of student feedback that CWRU neededone phone number dedicated to response. All individuals responding to calls on this line havebeen trained by campus and community experts, and all responders are privileged reportingsources; this retains students’ rights to determine their best course of action and choice inreporting and accessing services.More information is available at www.case.edu/diversity/sexualconduct. The line is coordinatedamong the Flora Stone Mather Center for Women, University Counseling Services, UniversityHealth Service, Cleveland Rape Crisis Center and the Domestic Violence and Child AdvocacyCenter.SEXUAL HARASSMENT(Policy: http://www.case.edu/diversity/sexualconduct/policies/harass.html)It is the policy of Case Western Reserve University to provide a positive, discrimination-freeeducational and working environment. Sexual harassment is unacceptable conduct which will notbe tolerated All members of the university community share responsibility for avoiding,discouraging, and reporting any form of sexual harassment.Sexual harassment is a form of sex discrimination prohibited by Title VII of the Civil Rights Actof 1964, Title IX of the 1972 Education Amendments and Section 4112.02 of the Ohio RevisedCode.Sexual harassment can be defined as any unwelcome sexual advance, requests for sexual favors,or other verbal or physical conduct of a sexual nature, when:• Submission to such conduct is made either explicitly or implicitly a term or condition ofan individual's, employment or student status; or• Submission to or rejection of such conduct is used as the basis for decisions affecting thatindividual with regard to employment (raises, job, work assignments, discipline, etc.) orto student status (grades, references, assignments, etc.); or• Such conduct has the purpose or effect of unreasonably interfering with an individual'swork performance or educational experience, or creates an intimidating, hostile oroffensive work and/or educational environment. The work or educational environmentincludes classroom and clinical settings, residence halls, activities programs, offices, andall Case sponsored events.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 98

WEAPONS POLICY(http://studentaffairs.case.edu/handbook/policy/weapons.html)The University strictly prohibits the possession of firearms. Unauthorized carrying or possessionon University property of any weapon with which injury, death, or destruction may be inflictedmay lead to interim separation and referral to the University Judicial Board for possiblepermanent expulsion.Weapons with which injury, death, or destruction may be inflicted include, but are not limited to,air guns, BB guns, AirSoft type pellet guns, clubs, knives, kitchen utensils not used for theirintended purpose, swords, ammunition, and explosives of any sort. Ohio law prohibits allpersons from selling, discharging, igniting, or exploding any type of fireworks. Students inviolation of these policies are subject to disciplinary action.http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 99

FINDING YOUR WAY…Academic Calendar2011-2012FALL 2011New Student Orientation (Advanced Standing) July 27New Student Orientation (Full-time) July 28New Student Orientation (Intensive Weekend) July 29, 30Proficiency Exams July 28, 29, Aug 18Open Registration – Non Degree Aug 29Late Registration Fee ($25) Begins Aug 30MSASS Classes Begin Aug 30Labor Day Holiday (offices closed – no classes) Sept 5Drop/Add & Late Registration Ends Sept 9Deadline to submit Health Insurance Waiver Sept 9Online Graduation Application due Sept 30Mid-Term Grades Due (Undergraduate ONLY) Oct 24Pre-Registration for Spring 2011 Begins (tentative date)TBAThanksgiving Holiday (offices closed - no classes) Nov 24 & 25Last Day of Class in the Full-Time/Extended Degree Programs Dec 8Final Grades Due by 11:00 Dec 23January Degrees Conferred on January 20, 2012SPRING 2012Proficiency ExamsTBAMartin Luther King Jr. Holiday (offices closed - no classes) Jan 16Open Registration – Non Degree Jan 17MSASS Classes Begin Jan 17Late Registration Fee ($25) Begins Jan 18Late Registration Ends Jan 27Deadline to submit Health Insurance Waiver Jan 27Online Graduation Application due Jan 31Spring Break (no full-time classes) Mar 12-16Mid-Term Grades Due (Undergraduate ONLY) Mar 12Pre-Registration for Summer 2012 Begins (tentative date)TBAPre-Registration for Fall 2012 Begins (tentative date)TBALast Day of Class in the Full-Time/Extended Degree Programs Apr 27Final Grades Due by 11:00 May 12University Commencement May 20SUMMER 2012Independence Day Holiday (offices closed - no classes) Jul 4Final Grades Due by 12:00 noon Aug 1August Degrees Conferred on August 17, 2012http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 100

CAMPUS MAPhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 101

OFFICES OF ACADEMIC AFFAIRS, STUDENTS SERVICES,http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 102

AND PROFESSIONAL DEVELOPMENT AND CONTINUING EDUCATION(ROOMS 120/121)OFFICE OF THE ASSOCIATE DEAN FOR ACADEMIC AFFAIRSSharon MilliganAssociate Dean for Academic Affairs368-2335/sem@case.eduSarah AndrewsAssistant Dean for Academic Affairs368-2327/ssb4@case.eduOFFICE OF STUDENT SERVICESTheresa WilsonAdministrative Assistant368-8671/tlb2@case.eduAndrea Goodloe PorterAssistant Dean for Student Services368-8529/agp8@case.eduChuryl CrooneDirector, Admissions/Financial Aid368-2827/cxc11@case.eduDebra A. FieldsRegistrar368-2101/daf3@case.eduSharon MackelRecruiter368-5883/swm10@case.eduNatalie LeekRecruiter368-5196/nrl14@case.eduEdna WadeDepartment Assistant368-2280/eaw34@case.eduMichael BrownDepartment Assistant368-6756/mlb40@case.eduAnthony MichaelsDepartment Assistant368-1655/adm65@case.eduOFFICE OF PROFESSIONAL DEVELOPMENT AND CONTINUING EDUCATIONMichele MurphyDirector368-2333/mxm466@case.eduIna BrandDepartment Assistant368-2274/imb@case.eduhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 103

MANDEL SCHOOL ADMINISTRATIONGrover C. Gilmore, Ph.D.Dean and ProfessorKathryn Betts Adams, Ph.D.Director, Office of Educational AssessmentSarah Andrews, M.A., M.S.S.A.Assistant Dean for Academic AffairsDirector, Twelve-Month Advanced Standing ProgramDavid E. Biegel, Ph.D.Associate Dean for Research and TrainingCo-Director, Center on Substance Abuse and Mental IllnessRichard Boyatzis, Ph.D.Interim Executive Director, Mandel CenterPamela R. Carson, B.S.Director of Development for Alumni and Allied ConstituenciesRichard Cole, M.A.Manager, Research & TrainingClaudia J. Coulton, Ph.D.Co-Director, Center on Urban Poverty & Comm. DevelopmentAnne Marie Cronin, M.N.O.Assistant Dean for Development and External AffairsChuryl F, Croone B.A.Director of Admissions and Financial AidDebra FieldsRegistrarRobert L. Fischer, Ph.D.Co-Director, Center on Urban Poverty & Comm. DevelopmentDaniel J. Flannery, Ph.D.Director, Begun Center for Violence Prevention Education and ResearchMisty D. Funk, MSSADirector of Annual Giving and Special GiftsDeborah R. Jacobson, D.S.W.Director of International Education ProgramsLenore A. Kola, Ph.D.Co-Director, Ohio Substance Abuse and Mental Illness Coordinating Center of ExcellenceNatalie Leek, M.B.A.Recruiter, Admissions CounselorGerald Mahoney, Ph.D.Director, Center on Interventions for Children and FamiliesSharon Mackel, M.S.S.A., LISW-SRecruiter, Admissions CounselorSoad Mansour, M.S.S.A.Director of International Affairs for Social Welfare and Non-Government OrganizationsDorothy C. Miller, D.S.W.Director, Flora Stone Mather Center for Womenhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 104

Sharon E. Milligan, Ph.D.Associate Dean for Academic Affairs; Chair, Masters ProgramAssociate Director, Center on Urban Poverty and Community DevelopmentMichele MurphyDirector of Professional Development and Continuing EducationAndrea Goodloe Porter, M.S.S.A., ACSW, LISWAssistant Dean for Student ServicesKaren A. Powers, M.B.A.Assistant Dean, Finance and AdministrationMark I. Singer, Ph.D.Deputy Director, Begun Center for Violence Prevention Research and EducationCo-Director, Center on Substance Abuse and Mental IllnessSamantha C. Skutnik, M.L.S.Director, Lillian F. & Milford J. Harris LibraryGerald A. Strom, M.S.W.Director, Intensive Weekend ProgramAloen L. Townsend, Ph.D.Chair, Ph.D. ProgramScott A. Wilkes, LISW, JDDirector, Field Education ProgramRebecca W. Zirm, J.D.Director of Recruitment, Mandel Centerhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 105

CURRICULUM “GO TO” PEOPLECONCENTRATIONSI. Community and Social Development – David Crampton (david.crampton@case.edu)II.Direct PracticeAging Specialization – Terry Hokenstad (merl.hokenstad@case.edu)Alcohol and Other Drugs of Abuse Specialization – Kathy Farkas (kathleen.farkas@case.edu)Ohio Chemical Dependency Professional (OCDP) License – Kathy Farkas(kathleen.farkas@case.edu)Dual Disorders – Lenore Kola (lenore.kola@case.edu)Mental Health Specialization: Child or Adult – Kathryn Betts Adams(kathryn.adams@case.edu)Children, Youth, and Families Specialization – Jerry Mahoney (gerald.mahoney@case.edu)Early Intervention – Jerry Mahoney (gerald.mahoney@case.edu)School Social Work – Sarah Andrews (sarah.andrews@case.edu)Health Specialization – David Miller (david.miller@case.edu)DUAL DEGREESMSSA/JD – Sarah Andrews (sarah.andrews@case.edu)MSSA/MA Bioethics – Sarah Andrews (sarah.andrews@case.edu)MSSA/MBA – Sharon Milligan (sharon.milligan@case.edu)CERTIFICATESGerontology – Terry Hokenstad (merl.hokenstad@case.edu)Global Health – Sharon Milligan (sharon.milligan@case.edu)School Social Work – Sarah Andrews (sarah.andrews@case.edu)http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 106

OTHER CONTACTS/SPECIALTY AREASStudent Services – Andrea Porter (andrea.g.porter@case.edu)Financial Aid and Field Stipends – Churyl Croone (churyl.croone@case.edu)Registrar – Debra Fields (debra.fields@case.edu)Field Education – Scott Wilkes (scott.wilkes@case.edu)Intensive Weekend – Jerry Strom (gerald.strom@case.edu)Advanced Standing – Sarah Andrews (sarah.andrews@case.edu)Committee on Students – Jerry Mahoney (gerald.mahoney@case.edu)International Education (short-term study abroad) – Deb Jacobson(Deborah.jacobson@case.edu)Academic emphasis in International Social work – Terry Hokenstad(merl.hokenstad@case.edu)Office of International Affairs (international student support) – Soad Mansour(soad.mansour@case.edu)Mandel Council (student organization) – Amy Chmielewski (amy.chmielewski@case.edu)Office of Professional Development and Continuing Education – Michele Murphy(michele.murphy@case.edu)Doctoral Program – Aloen Townsend (aloen.townsend@case.edu)Manager, Research and Training – Richard Cole (richard.cole@case.edu)Part-time Program – Scott Wilkes (scott.wilkes@case.edu)Non-Degree Students – Sharon Milligan (sharon.milligan@case.edu)http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 107

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MANDEL SCHOOL FACULTYKathryn Betts Adams, PhD(University of Michigan)Assistant Professor, Social WorkDepression in older adults, caregivers of persons with Alzheimer's disease, mental healthtreatment methods, intervention researchSarah S. Andrews, MSSA(Case Western Reserve University)Assistant Dean for Academic Affairs; Senior Instructor, Social Work; Director, Twelve-MonthAdvanced Standing ProgramFamily development, death, loss & bereavement , LGBT and women's issuesMark P. Aulisio, PhD(Bowling Green State University)Associate Professor, Bioethics and Social Work; Director, MA Program in Bioethics; Director,Center for Biomedical Ethics, MetroHealthIntersection of political philosophy and bioethics, consultationDavid E. Biegel, PhD(University of Maryland)Henry L. Zucker Professor of Social Work Practice; Associate Dean for Research and Training;Co-Director, Center on Substance Abuse and Mental Illness; Professor, Psychiatry andSociologyMental health, informal support systems, aging, caregivingMerri Elizabeth Brindo, MSSA(Case Western Reserve University)Clinical Instructor, Field Faculty AdvisorChild welfareMark G. Chupp, PhD(Case Western Reserve University)Assistant Professor, Social WorkInter-group dialogue and conflict transformation, citizen participation, community building,community organizing, appreciative inquiry, service learningCyleste C. Collins, PhD(The University of Alabama)Research Assistant Professor, Social WorkCultural consensus model, interpersonal violence, HIV/AIDS, poverty, family homelessness,health disparitieshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 109

Claudia J. Coulton, PhD(Case Western Reserve University)Lillian F. Harris Professor of Urban Research and Social Change; Co-Director, Center onUrban Poverty and Community DevelopmentResearch in urban poverty, neighborhoods, community developmentDavid Crampton, PhD(University of Michigan)Associate Professor, Social WorkChild welfare, community and social development, program evaluationKathleen J. Farkas, PhD(Case Western Reserve University)Associate Professor, Social WorkCo-occuring substance abuse and mental disorders, jail/prison-based treatment, women/elderlysubstance abuse assessment and treatmentRobert L. Fischer, PhD(Vanderbilt University)Research Associate Professor, Social Work; Co-Director, Center for Urban Poverty andCommunity DevelopmentProgram evaluation, social/behavioral intervention research, child/family interventions, nonprofitprogramming, policy studiesDaniel J. Flannery, PhD(The Ohio State University)Semi J. and Ruth Begun Professor in Violence Research Prevention and Education; Director,Begun Center for Violence Prevention Research and EducationViolence prevention, mental health, program evaluationMark S. Fleisher, PhD(Washington State University)Research ProfessorKirsten Holzheimer Gail, MSSA(Case Western Reserve University)Clinical Instructor, Social WorkCommunity and social developmentKathi Overmier Gant, MSSA(Case Western Reserve University)Clinical Instructor, Social Work; Field Faculty AdvisorDirect practice, adult and adolescent mental health, assessment and diagnosis, criminal justicehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 110

Grover C. Gilmore, PhD(Johns Hopkins University)Dean of the Mandel School, Professor, Psychology and Social WorkVisual Perception and aging, Alzheimer's disease, intelligenceVictor K. Groza, PhD(University of Oklahoma)Grace G. Brody Professor of Parent-Child StudiesChild welfare workforce and systems, older child and sibling group adoptions, inter-countryadoption, international child welfarePeter J. Haas, PhD(Brown University)Abba Hillel Silver Professor of Jewish Studies; Chair, Department of Religious StudiesJudaic studies, anthropology of religionTimothy F. Hagan, Honorary Doctor of Law(Cleveland State University)Distinguished Visiting FacultyPolitics and policy, Children's issuesMerl C. Hokenstad Jr., PhD(Brandeis University)Ralph S. and Dorothy P. Schmitt Professor; Distinguished University Professor; Professor,Global Health and Disease, School of MedicineInternational social welfare, health and social services policy and programs for older people,social work educationLeila West Jackson, PhD(John Hopkins University)Assistant Professor, Epidemiology and Biostatistics,Environmental Health Sciences and Social WorkLifestyle, environmental and occupational impacts on reproductive and prenatal health,endocrine disrupters, heavy metals exposure assessmentDeborah Regenbogen Jacobson, PhD(Tulane University)Assistant Professor, Social Work; Director, International Education ProgramsInternational education and administration, practice evaluationMark L. Joseph, PhD(University of Chicago)Assistant Professor, Social WorkUrban poverty, community development, mixed-income development, comprehensivecommunity initiativeshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 111

Eva Kahana, PhD(University of Chicago)Pierce T. & Elizabeth D. Robson Professor of Humanities; Professor, Social Work; Director,Elderly Care Research CenterSociology of aging, medical sociology, social factors in stress and copingJeffrey Kahana, PhD(Brandeis University)Research Assistant ProfessorMarjory Klein, MSSA(Case Western Reserve University)Clinical Instructor, Social WorkAging, mental health, alcohol and other drugsLenore A. Kola, PhD(Boston University)Associate Professor, Social Work; Co-Director, Ohio Center forEvidence Based Practices at CaseAlcohol and other drug abuse, co-occuring mental and substance use disordersJill E. Korbin, PhD(University of California, Los Angeles)Professor, Anthropology and Social Work, Director, Shubert Center for Child Studies, Co-Director, Childhood Studies Interdisciplinary Program, Associate Dean,College of Arts and SciencesCulture and human development, child well-being and child maltreatment, cultural, medical andpsychological anthropologySiran M. Koroukian, PhD(Case Western Reserve University)Associate Professor, Social Work; Associate Professor, Epidemiology and BiostatisticsMethodological issues in the use of large databases in health services research, Medicare andMedicaid programs, cancer-related and other health disparitiesJeff M. Kretschmar, PhD(Miami University of Florida)Research Assistant ProfessorJung-won Lim, PhD(University of Southern California)Assistant Professor, Social WorkEthnic minority and underserved cancer survivors, cultural and ethnic disparities in canceroutcome research, quality of life and behavioral outcomes, family care giving and healthcommunication, culturally competent interventionshttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 112

Sana Loue, PhD(University of Southern California at Los Angeles and Case Western Reserve University)Professor, Department of Epidemiology and Biostatistics; Director for Minority Public Health,School of MedicineImmigration law and health, impact of HIV on the family, HIV in underserved populations,ethics in research, public health and lawGerald J. Mahoney, PhD(Vanderbilt University)Verna Houck Motto Professor of Families and Communities; Director, Center on Interventionsfor Children and FamiliesEarly childhood mental health, early intervention, parent education, disabilitiesSoad Mansour, MSSA(Case Western Reserve University)Clinical Instructor, Social Work; Director of International AffairsManagement, policy, international social work, community developmentDavid B. Miller, PhD(University of Pittsburgh)Associate Professor, Social WorkAfrican-American fatherhood, violence as a public health problem, child maltreatment,adolescent resiliency factors, treatment of individuals exposed to violenceDorothy C. Miller, DSW(Columbia University)Clinical Associate Professor, Social Work; Director, Flora Stone Mather Center for WomenWomen's economic well-being, equality, public policySharon E. Milligan, PhD(University of Pittsburgh)Associate Dean for Academic Affairs; Chair, Master's Program; Associate Professor, SocialWork; Associate Director, Center on Poverty and Community DevelopmentEvaluation of community-based initiatives, community and social development practice andurban poverty researchMeeyoung Oh Min, PhD(Case Western Reserve University)Research Assistant Professor, Social WorkSubstance-using mothers and their children, childhood trauma and its correlates/consequences,research methods and statisticsSonia Minnes, PhD(Case Western Reserve University)Assistant Professor, Social WorkBehavioral and mental health outcomes of prenatally drug-exposed childrenhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 113

Diana Morris, PhD(Case Western Reserve University)Florence Cellar Associate Professor of Gerontological Nursing; Executive Director, CaseWestern Reserve University Center on Aging and HealthGeriatric mental health, aging and quality of life, family caregiving, science of unitary humanbeingsNancy V. Neuer, MSSA(Case Western Reserve University)Clinical Instructor, Social WorkClinical social work, healthG. Regina Nixon, PhD(Howard University)Instructor, Social WorkPoverty/high-risk populations, cultural diversityLori Longs Painter, MSSA(Case Western Reserve University)Clinical Instructor, Social WorkSocial work practiceAndrea Goodloe Porter, MSSA(Case Western Reserve University)Assistant Dean, Student Services; Clinical Instructor, Social WorkChild abuse and child welfare, domestic violence, sexual abuse identification, crisis interventionRobert J. Ronis, MD(Case Western Reserve University)Douglas Danford Bond Professor and Chair, Psychiatry; Professor, Social WorkAddiction psychiatry, public health, community mental health, so-occurring disordersAnna Marie Santiago, PhD(University of Wisconsin-Milwaukee)Leona Bevis and Margaret Haynam Professor of Community DevelopmentHousing and urban policy, social capital formation, neighborhood effects on child health andwell-being, community developmentMark I. Singer, PhD(Case Western Reserve University)Leonard W. Mayo Professor in Family and Child Welfare; Co-Director, Center on SubstanceAbuse and Mental Illness; Governing Director, Begun Center for Violence Prevention, Researchand EducationAdolescent mental health, adolescent substance abuse, youth-related violencehttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 114

Louis Stokes, JD(Cleveland Marshall Law School)Distinquished Visiting ProfessorGovernment, public policy, social change, community developmentGerald Strom, MSW(Howard University)Senior Instructor, Social Work; Director, Intensive Weekend ProgramChild abuse, growth and development, sex abuse investigation and treatment, clinical practiceAloen Townsend, PhD(University of Michigan)Associate Professor, Social Work; Associate Professor, Sociology; Chair, Doctoral ProgramAdult development and aging, research methods and statistics, adult physical and mental health,families and formal service systemsElizabeth M. Tracy, PhD(University of Washington)Grace Longwell Coyle Professor of Social WorkCo-occurring substance use and mental health disorders, social networks, social supportJames J. Werner, MSSA(Case Western Reserve University)Assistant Professor of Family Medicine, Case Western Reserve University School of MedicineHealth behavior change, methods for mental health service delivery and direct practice inprimary care, practice-based research networks, clinician educationScott A. Wilkes, JD(Case Western Reserve University)Director of Field Education; Instructor, Social WorkChild welfare, mental health, nonprofit management, social work ethicsRhonda Y. Williams, PhD(University of Pennsylvania)Associate Professor, History; Director, CWRU Social Justice InstituteSocial justice, race/ethnicity, urban activismAmy Blank Wilson, PhD(University of Pennsylvania)Assistant Professor, Social WorkIndividuals with serious mental illness and co-occuring disorders, mental health servicesresearch, interconnections among the mental health and criminal justice systems, corrections andreentryhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 115

Zoe Breen Wood, MSW(Virginia Commonwealth University)Instructor, Social WorkAdoption, child welfare, policy and practice, social work methods, international travel and study,leadership, ability based learningEric A. Youngstrom, PhD(University of Delaware)Adjunct Associate Professor, Social WorkChild psychology pathology, bi-polar disorders in children and adolescents, evidence-basedapproaches to assessment, emotions and developmental psychopathologyhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 116

PLACES TO EAT ON/NEAR CAMPUSRestaurant/Contact Information Hours of Operation Miles to MSASSL’Albatross Brasserie & Bar (216-791-7880) M-W: 11:30AM-11:00PM 0.10 miles11401 Bellflower Road Th-Sa: 11:30AM-12:00AM University CircleFrench bistro, $$Algebra Tea House (216-421-9007) M-Su: 10:00AM-11:00PM 0.81 miles2136 Murray Hill Road Little ItalyTea/Coffee, Middle Eastern foodArabica Coffee House (216-791-0300) M-F: 7:00AM – 11:00PM 0.19 miles11300 Juniper Road Sat: 7:30AM-11:00PM University CircleCafé, Cash or CaseCard OnlySun: 7:30AM-10:00PMThe Barking Spider Tavern (216-421-2863) Call for hours 0.19 miles11310 Juniper Road University CircleTavern, Cash OnlyBlue Fig Hookah Café (216-229-4747) Call for hours 0.35 miles11621 Euclid Avenue University CircleHookah/drinksBlue Planet Café (216-231-4600) M-Sa: 11:30AM-2:00PM 0.36 milesCleveland Museum of Natural History Su: 12:00PM-2:00PM University Circle1 Wade Oval DriveBoarding House Deli (216-791-5005) M-F: 9:30AM-10:30PM 0.18 miles11313 Euclid Avenue University CircleConvenience Store/DeliBRB Cafeteria (216-368-1345) M-F: 7:30AM-3:00PM 0.60 miles2109 Adelbert Road (Biomedical Research Building) University CirclePizza, noodles, sandwiches, Cash onlyCase Club at Severance Hall 800-290-2809 M-F: 11:30AM-1:30PM 0.38 milesSeverance Hall, 11001 Euclid AvenueUniversity CircleSoup/Salad $$Chicago Deli (216-229-3354) M-F: 7:00AM-9:00PM 1.06 miles9601 Euclid Avenue Sat: 7:00AM-9:00PM ClevelandDeli sandwiches/saladsSun: 8:00AM- 9:00PMChopstick (216-791-7998) M-F: 9:00AM-11:00PM 0.17 miles11332 Euclid Avenue Sat: 9:00AM-10:00PM University CircleChinese carryoutSun: 12:00PM-10:00PMCleveland Museum of Art Café (216-421-7340) M: Closed 0.35 miles11150 East Boulevard T/Th/Sa: 10:00AM-4:00PM University CircleAmerican (Traditional)W/F: 10:00AM-9:00PMSu: 11:00AM-4:00PMhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 115

College Station (216-791-1600) T-W: 10:30AM-12:00AM 0.69 miles2218 Murray Hill Road Th-F: 10:30AM-1:00AM Little ItalyTake OutSa: 11:00AM-3:00AMDenny’s All Nighter (216-368-0634) M-Th: 11:00AM-2:30AM 0.10 milesCorner of Bellflower and Juniper Fri: 11:00AM-3:00AM University CircleDinerSat: 4:00PM-3:00AMSun: 4:00PM-2:30AMEuclid Tavern (216-231-7066) Call for hours 0.35 miles11625 Euclid Avenue University CircleBar/American foodFalafel Café (216-229-9540) M-Sa: 10:00AM-10:00PM 0.16 miles11365 Euclid Avenue University CircleMiddle EasternGarden Café (216-721-1600) M: CLOSED 0.15 milesCleveland Botanical Gardens T-Sa: 11:00AM-5:00PM University Circle11030 East Boulevard Su: 12:00PM-5:00PMSoups/sandwichesJolly Scholar (216-368-0090) M-F: 11:00AM-12:00AM 0.25 miles10900 Euclid Avenue, Thwing Center Sa/Su: 12:00PM-12:00AM University CircleBar/TavernMama Santa Restaurant & Pizzeria (216-231-9567) M-Th: 11:00AM-10:00PM 0.57 miles12305 Mayfield Road F-Sa: 11:00AM-11:00PM Little ItalySicilian-style pizza and pastaSu: CLOSEDMi Pueblo (216-791-8226) M-Th: 11:30AM-10:30PM 0.34 miles11611 Euclid Avenue F-Sa: 11:30AM-2:30AM University CircleMexican foodSu: CLOSEDMunch: A Simple Kitchen (216-231-0922) M-Th: 7:30AM-6:30PM 0.03 milesLaw School, Upper Level F: 7:30AM-4:00PM University Circle11075 East BoulevardWraps, melts, soups, saladsPresti’s Bakery (216-421-3060) M-Th: 6:00AM-9:00PM 0.52 miles12101 Mayfield Road F-Sa: 6:00AM-10:00PM Little ItalyItalian CaféSu: 6:00AM-6:00PMQdoba Mexican Grill (216-229-8233) M-Su: 7:00AM-11:00PM 0.18 miles11324 Euclid Avenue University CircleBurritosQuiznos Subs (216-721-3636) M-Su: 7:00AM-11:00PM 0.18 miles11322 Euclid Avenue University CircleToasted subs/saladsRascal House Pizza (216-791-4444) M-Sa: 8:00AM-2:30AM 0.18 miles11316 Euclid Avenue Su: 10:00AM-1:00AM University CirclePizza, wings/Deliveryhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 116

Sergio’s in University Circle (216-231-1234) W-F: 11:30AM-2:30PM/5PM-9:30PM 0.02 miles1903 Ford Drive F/Sa: 5:00PM-11:00PM University CircleSeafood/Eclectic $$Su: CLOSEDSeverance Restaurant (216-231-7373) Call for hours 0.38 miles11001 Euclid Avenue University CircleContemporary American cuisine $$Starbucks at the Village M-F: 7:30AM-3:30PM 0.15 milesJuniper/Bellflower/East 115 th St. Sa/Su: 9:00AM-3:00PM University CircleCaféStarbucks on Euclid Avenue (216-229-0749) M-F: 6:00AM-10:00PM 0.18 miles11302 Euclid Avenue Sa/Su: 7:00AM-10:00PM University CircleCaféTea House Noodles (216-229-8599) M-Sa: 11:00AM-9:00PM 0.69 miles2218 Murray Hill Road Su: CLOSED Little ItalyHealthy noodles & rice dishesTomlinson Marketplace (216-368-3917) M-F: 8:30AM-2:00PM 0.45 milesTomlinson Hall, Bottom levelUniversity Circle10900 Euclid Avenue (Subway, soup, salads, grill, sushi)Trattoria on the Hill (216-421-2700) M: 11:30AM-8:30PM 0.55 miles12207 Mayfield Road T-Su: 11:30AM-10:00PM Little ItalyNorthern Italian $$UH Cafeteria & Atrium Stalls (216-844-1000) M-F: 6:30AM-2:00AM 0.45 miles11100 Euclid Avenue (University Hospital) Sa-Su: 6:30AM-7:00PM University CircleCafeteria style, Cash onlyUptowne Grille (216-229-9711) M-F: 11:00AM-1:30AM 0.18 miles11312 Euclid Avenue Sa-Su: 4:00PM-1:30AM University CircleMoroccan/American Cuisine/BarGrocery Stores/PharmaciesCleveland Food Co-op (216-791-3890) M-Sa: 9:00AM-8:00PM 0.39 miles11702 Euclid Avenue Su: 10:00AM-6:00PM University CircleGrocery/natural foods store, Must purchase a membership to shopCVS /pharmacy (216-721-4000) M-F: 7:00AM-10:00PM 1.94 miles7965 Euclid Avenue Sa: 8:00AM-10:00PM ClevelandPharmacySu: 9:00AM-10:00PMDave’s Markets – Cedar Hill (216-229-2620) M-Sa: 7:00AM-10:00PM 1.60 miles12438 Cedar Road Su: 7:00AM-9:00PM Cedar/FairmountGrocery storeDave’s Markets – Severance (216-291-2300) M-Sa: 7:00AM-10:00PM 3.23 miles3628 Mayfield Road Su: 7:00AM-9:00PM Cleveland HeightsGrocery store/pharmacyhttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 117

Marc’s Coventry (216-320-1000) M-Sa: 9:00AM-9:00PM 1.67 miles1833 Coventry Road Su: 9:00AM-8:00PM CoventryGrocery/pharmacy, Cash/Check/Discover Card OnlyWalgreen’s – Cleveland Heights (216-932-4759) M-Su: 7:00AM-12:00AM 1.96 miles3020 Mayfield Road Cleveland HeightsPharmacy/Drug StoreCedar and Fairmount Area Restaurants, Bars and Cafes (Cleveland Heights):Aladdin’s EateryJillian’s Billiard Club12447 Cedar Road12459 Cedar Road216-932-4333216-397-0900Starbucks12405 Cedar Road216-229-5531Bruegger’s Bagel Bakery12443 Cedar Road216-321-1201Fairmount Martini & Wine Bar2448 Fairmount Blvd.216-229-9463The Mad Greek2466 Fairmount Blvd.216-421-333Nighttown12383 Cedar Road216-795-0550Subway2458 Fairmount Blvd.216-229-7975Coventry Area Restaurants, Bars and Cafes (Cleveland Heights):BD’s Mongolian Barbeque1854 Coventry Road216-932-1185Bodega1854 Coventry Road216-932-3060La Cave du Vin2785 Euclid Heights Blvd.216-932-6411Chipotle Mexican Grill2783 Euclid Heights Blvd.216-320-0280Coventry Phoenix Café1854-A Coventry Road216-932-5282Gepetto’s Pizza and Ribs2781 Euclid Heights Blvd.216-320-1800Grum’s Sub Shoppe1776 Coventry Road216-321-4781Hunan Coventry1800 Coventry Road216-371-0777Inn on Coventry2785 Euclid Heights Blvd.216-371-1811McNulty’s Pub1765 Coventry Road216-932-9996Mint Cafe1791 Coventry Road216-320-9915Tommy’s1824 Coventry Road216-321-7757http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 118

HOTELS ON/NEAR CAMPUSEstimated Costs per DayFacility/Distance to MSASS Single* Double*Glidden House (216-231-8900) $1451901 FORD DRIVE (ON CAMPUS) CLEVELAND OH 44106-3923 [0.12 miles](Special Rate – Ask for Case/CWRU discount)Summer Guest Housing on Campus 216-368-3780 / guesthousing@case.eduNORTH RESIDENTIAL VILLAGE [0.25 miles]http://studentaffairs.case.edu/living/housing/guest$22 & Up(2009 Rate)University Circle Bed & Breakfast (216-721-8968 / 866-735-5960)$95 (Includes breakfast)1575 E. 108 TH ST, CLEVELAND OH 44106-1746 [0.52 miles] (2009 Rate)**The Residence Center at the Cleveland Sight Center $35 $45(Ask for Lynn Bevington at 216-791-8118 X326)1909 EAST 101 ST ST, CLEVELAND OH 44106 [0.92 miles](Cash or check only, subject to availability)**Cleveland InterContinental Hotel/Cleveland Clinic Guesthouse$89 & Up9801 CARNEGIE AVE, CLEVELAND OH 44106 [1.24 miles] (2009 Rate)(Special Rate – Ask for the Mandel School/MSASS discount)**Cleveland Inter-Continental/Suites Hotel Cleveland$99 & Up(216-707-4300 / 877-707-5999) (2009 Rate)8800 EUCLID AVE, CLEVELAND OH 44106-2038 [1.52 miles](Special Rate – Ask for Mandel School/MSASS discount)Days Inn (216-226-4800 / 800-DAYSINN) $6912019 LAKE AVE, CLEVELAND OH 44107-1805 [3.57 miles]Comfort Inn (216-861-0001 / 800-228-5150)1800 EUCLID AVE, CLEVELAND OH 44115-2209 [4.31 miles](Special Rate – Ask for Case/CWRU discount)$62 & UpWyndham Cleveland Hotel at Playhouse Square$99 & Up(216-615-7500 / 800-WINDHAM)1260 EUCLID AVE, CLEVELAND OH 44115-1802 [4.58 miles] (Special Rate – Ask for Case/CWRU discount)Embassy Suites Hotel – Downtown (216-523-8000 / 800-EMBASSY)$109 & Up (Sept-May)1701 E 12 TH ST, CLEVELAND OH 44114 [4.62 miles] $129 & Up (June-Aug)Hilton Garden Inn Cleveland Gateway (216-658-6400 / 800-HILTON)1100 CARNEGIE AVE, CLEVELAND OH 44115-2806 [4.66 miles]$99 & UpHampton Inn - Downtown (216-241-660 / 800-426-7866)$59 (Includes breakfast)1460 E. 9 TH ST, CLEVELAND OH 44114-1708 [4.75 miles] (2009 Rate)(Special Rate – Ask for Case/CWRU discount)Holiday Inn EXPRESS – Downtown (216-443-1000 / 800-465-4329)629 EUCLID AVE, CLEVELAND OH 44114 [4.82 miles]$90 & Uphttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 119

Radisson Hotel at Gateway – Downtown (216-377-9000 / 800-333-3333) $109651 HURON RD E, CLEVELAND OH 44115 [ 4.93 miles](Special Rate – Ask for Case/CWRU discount)Residence Inn, Cleveland Downtown (216-443-9043) $79527 PROSPECT AVE EAST, CLEVELAND OH 44115 [4.96 miles] $10 (MSASS parking rate)(Special Rate – Ask for the “Case Student at the Mandel School” discount)(2009 Rate)Holiday Inn – City Center (216-241-5100 / 800-465-4329)1111 LAKESIDE AVE E, CLEVELAND OH 44114 [5.07 miles](Special Rate – Ask for Case/CWRU discount)$79 & UpCleveland Marriott Downtown at Key Center (216-696-9200 / 800-228-9290) $129 & Up127 PUBLIC SQ, CLEVELAND OH 44114 [5.10 miles](Online Discount Code: C0M; Phone: Ask for Case discount)Hyatt Regency Cleveland at the Arcade (216-575-1234 / 800-233-1234)420 E SUPERIOR AVE, CLEVELAND OH 44114 [5.16 miles]Renaissance Cleveland Hotel (216-696-5600 / 800-468-3571)24 PUBLIC SQUARE, CLEVELAND, OH 44113-2213 [5.23 miles](Online Discount Code: C0M; Phone: Ask for Case discount)Clarion Beachwood (216-831-5150 / 800-272-6232)26300 CHAGRIN BLVD, CLEVELAND OH 44122-4229 [8.84 miles](Special Rate – Ask for Case/CWRU discount)$119 & Up$149 & Up$72 & UpCleveland Hilton – E Beachwood (216-464-5950 / 877-865-5324) $129 $1293663 PARK EAST DR, CLEVELAND OH 44122-4326 [9.04 miles](Special Rate – Ask for Case/CWRU discount)Super 8 (216-831-7200 / 800-865-5324) $60 $703795 ORANGE PL, CLEVELAND OH 44122-4403 [9.58 miles](I-271, Exit Chagrin Blvd) (Special Rate – Ask for Case/CWRU discount)Clarion Hotel (440-585-2750 / 800-4CHOICE) $69 $698500 EUCLID AVE, WICKLIFFE OH 44092-2592 [11.41 miles]Hampton Inn – Wickliffe (440-944-7400 / 800-426-7866) $72 $7228611 EUCLID AVE STE 2, WICKLIFFE OH 44092-2589 [11.55 miles](Special Rate – Ask for Case/CWRU discount) (Exit 186 off I-90)Courtyard by Marriott – 6 Area Locations (216-901-9988) $75-$89 (includes breakfast)5051 WEST CREEK RD, INDEPENDENCE OH 44131 [11.66 miles] Stay 5 nights, 1 night free(Special Rate – Mandel Council/Cleveland Courtyard College Club)(2009 Rate)Travelodge (216-221-9000 / 800-578-7878)$69 (Fri & Sat)11837 EDGEWATER DR, LAKEWOOD OH 44107-1708 [12.04 miles] $59 (Sun-Thurs)Holiday Inn – Cleveland Airport (216-252-7700 / 800-465-4329)4181 W 150 TH ST, CLEVELAND OH 44135 [13.82 miles](Located at Red Line Rapid/West 150 th stop; I-71 West/150 th St. Exit)$75 & UpMarriott Cleveland Airport (216-252-5333 / 800-228-9290) $159-$1744277 W 150 TH ST, CLEVELAND OH 44135 [13.95 miles]http://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 120

Sheraton Inn Airport (216-267-1500 / 800-325-3535)1500 RIVERSIDE DR, CLEVELAND OH 44135 [14.55 miles]Cross Country Inn – Westlake (440-871-3993 or 800-621-1429)25200 SPERRY DR, WESTLAKE OH 44145-1566 [17.58 miles](I-90/Columbia Rd. exit)$84 & Up$54 & UpRed Roof Inn (440-243-2441 / 800-733-7663) $43-$4917555 BAGLEY RD, MIDDLEBURG HTS OH 44130 [18.79 miles]Holiday Inn – West (440-871-6000 / 800-465-4329)1100 CROCKER RD, WESTLAKE OH 44145 [22.78 miles]$69 & Uphttp://msass.case.edu/downloads/academic/Student_Handbook.pdf Page 121