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Sontay Return ProcedurePlease follow the following guidelines to return products.1. All items returned to us must have a valid returns form with a returns number, for example RMA xxx. The returnsform and number are available at www.sontay.com/returns or call Sales Support on +44 (0)1732 861200 for a returnsnumber to be used with the form below.2. If you believe your product to be faulty, please order parts for replacement on a separate order whilst the original partsare being returned and investigated. If the goods are found to be faulty, a credit will be raised to cover the cost of theoriginal goods and carriage.3. Goods ordered in error can be returned within 60 days of purchase for re-stocking in a re-saleable condition. There willbe a 25% restocking charge deducted for the credit issued. Special order products or products labelled with customerlogos cannot be returned for re-stocking.Returns FormReturns No. (must be added)Company NameAccount No.Contact NameContact NumberReason for Return:WarrantyRestockingProduct Part CodeDescription of Fault:Have replaced goods been ordered? Yes NoUK Tel. +44 (0) 1732 861200 · Int. Tel. +44 (0) 1732 861225 · UK Fax +44 (0) 1732 861201 · Int. Fax +44 (0) 1732 86122683