12.07.2015 Views

Frequently Asked Questions (FAQ) - Maxis

Frequently Asked Questions (FAQ) - Maxis

Frequently Asked Questions (FAQ) - Maxis

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1) What plans can I choose when I choose an iPhone 3GS?We have iValue Plans (iValue 1/2/3/4) that are specially tailored for theiPhone 3GS. You may also consider any of the following plans:a. Value Plans (Value Plan 50/80/150/250/500) with iData offersb. Value Plus Plans(Value Plus 50/80/ 150/ 250) with iData offersc. Family Plus Plan (Family Plus 30/50) with iData offersd. Family Plan (Family Plan 30/50) with iData offers2) What will happen if I terminate my iPhone 3GS contract before mycontract period is over?An early termination fee will be imposed. Customers will still need to pay forthe remaining months of their contract period. Other contract terms andconditions apply.3) Can I switch from one Value Plus Plan to another Value Plus Plan?Yes, you can switch. However should you have a contract in the previousplan, there will be an early termination penalty should you downgrade to alower Value Plus plan.4) If I use more data than what’s offered under the Value Plus Planpackages, is it cheaper to take an iValue plan?In comparison, the iValue plans provides value-for-money for data ascompared to taking up a Value Plus Plan package.Pick-Up1) When can I collect the iPhone 3GS?Your iPhone 3GS can be collected on 31 st July 2009 onwards from thedesignated <strong>Maxis</strong> centre or MEP outlet which you have paid the deposit to.2) Do I need to produce anything to collect my iPhone3G S?Yes. Please bring along your NRIC/Passport/Police/Military identification andprebooking deposit official receipt for collection of your iPhone 3GS.3) If I do not collect my unit during the appointed collection date, can Istill purchase one at a later date?Sir/madam, we will hold the stock for you for a duration of fourteen (14) daysfrom your appointed collection date. After which, stocks are subject toavailability.Pre-booking Deposit2

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