Mobile Internet Plans - Maxis

MAXIS – Mobile Internet Packages: Terms and Conditions1. ServiceThe Service is a service provided by Maxis which allows you to connect to and access theInternet (both WEB and WAP services) via mobile or use your mobile device as a modem toconnect to the Internet at the rates prescribed below.To use, preview and/or subscribe for the Service, you will have to be a subscriber of Maxis‟postpaid or prepaid mobile service (Hotlink). Your use of the Service shall be subject to the termsand conditions set out here.Where applicable, access and usage of this Service shall also be subject to the General Terms andConditions at http://www.maxis.com.my/personal/general/tnc_main.asp (which include terms andconditions for Website Use, the Rules of Acceptable Use and the Privacy Statement).2. ChargesA. Rates for data packages as of 9 th January 2013POSTPAIDThe terms and conditions and rates for data packages as of 22 th October 2012 applicable toPostpaid data packages/passes shall cease to be applicable and shall be superseded by thefollowing.As of 9 th January 2013, the available Postpaid data packages and the applicable rates, which areall capped based on the time/usage (quota entitlement), are set out in the table as follows, namely,“Table I – Postpaid Mobile Internet rates”:

Table I - Postpaid Mobile Internet ratesQuotaEntitlementTypes of Postpaid datapackagePackagedurationPostpaid(in RM)priceCharges forcontinued use uponexceeding volumequotaAuto-RenewalGeneral pay-per-use N/A N/A Rate:10 sen/10kB1 Day pass 100MB 100MB 24 hours from RM 2the time ofactivation1 Day pass 500MB 500MB 24 hours fromthe time ofactivationRM 5N/AThe prevailingapplicable pay-peruserates (if you donot subscribe for amonthly pass or ifyou have exhaustedthe volume quota ofyour monthly pass)N/ANoNoMonthly pass 100MB 100MB 1 Calendar RM 18Pay-per-use rate of YesMonthRM0.30/1 MBMonthly pass 200MB 200MB 1 Calendar RM 28YesMonthMonthly pass 500MB 500MB 1 Calendar RM 38YesMonthMonthly pass 1GB 1.0GB 1 Calendar RM 48No charges YesMonthly pass 1.5GB* 1.5GBMonth1 Calendar RM 58(RM0.00) but speedwill be reduced. YesMonthMonthly pass 3GB 3.0GB 1 Calendar RM 68YesMonthMonthly pass 5GB* 5.0GB 1 Calendar RM 88YesMonthQuota Upgrade 50MB** 50MB From the time of RM 10The prevailing Noactivation untilapplicable pay-peruseQuota Upgrade 100MB** 100MB your bill cycle RM 18rates (if you do NoQuota Upgrade 200MB** 200MBdate.***RM 28not subscribe for amonthly pass or if NoQuota Upgrade 500MB** 500MB RM 38you have exhaustedthe volume quota ofyour monthly pass)NoQuota Upgrade 1.0GB** 1.0GB RM 48 NoNotes:* Not available for subscription.** Only available for customers who have subscribed for monthly passes.*** Quota upgrades will expire on your bill cycle date which is in effect at the point ofpurchase of the quota upgrades. For clarity, if you change your bill cycle date after yourpurchase of the quota upgrade, the quota upgrade will nevertheless expire on your billcycle date in effect prior to your change of the bill cycle date.

The rates outlined in Table I – Postpaid Mobile Internet rates above do not account for usageswhile on an overseas roaming network.Also, while the Postpaid customer is on data roaming, each data session is split evenly on boththe home network as well as the overseas roaming network. Therefore the Postpaid customer willincur data charges for both the local leg within the Maxis network and again for the same usageson the overseas roaming network.For ease of reference under this section on the rates for Postpaid data packages as of 9 th January2013 in this MAXIS - Mobile Internet Packages: Terms and Conditions:(i)(ii)The Postpaid 1 Day Pass 100MB and 1 Day Pass 500MB are categorised and referred toas “Postpaid Time Based Passes”The Postpaid Quota Upgrade of 50MB, 100MB, 200MB, 500MB and 1.0GB arecategorised and referred to as “Postpaid Quota Upgrade Passes”The Postpaid Quota Upgrade Passes are only available for customers who have subscribed formonthly passes. Customers who have subscribed for monthly passes may, at any one timepurchase (in addition to the monthly pass already subscribed for) Postpaid Time Based Passes andPostpaid Quota Upgrade Passes concurrently.Subject to the terms and conditions of the respective passes, customers may purchase any numberand/or combination of the Postpaid Time Based Passes, the Postpaid Quota Upgrade Passesand/or passes under the Facebook Internet Plans (please see the MAXIS – Facebook InternetPlans: Terms and Conditions) (“Facebook Passes”). However, if a customer wishes to purchaseanother of the same pass, the customer will only be able to do so after thirty (30) minutes havelapsed.The order of utilisation of the volume entitlement shall be as follows, the volume entitlement ofitem (i) being the first to be exhausted, followed by that of item (ii) and finally, that of item (iii):(i)(ii)(iii)(iv)Facebook Passes (If the customer has more than one (1) Facebook Pass, the FacebookPass which is first to expire shall have its volume entitlement exhausted first and if theFacebook Passes share the same expiry, the volume entitlement of the Facebook Passwhich is purchased earlier shall have its volume entitlement exhausted first);Postpaid Time Based Passes (If the customer has more than one (1) Postpaid Time BasedPass, the Postpaid Time Based Pass which is first to expire shall have its volumeentitlement exhausted first and if the Postpaid Time Based Passes share the same expiry,the volume entitlement of the Postpaid Time Based Pass which is purchased earlier shallhave its volume entitlement exhausted first);Postpaid Quota Upgrade Passes (If the customer has more than one (1) Postpaid QuotaUpgrade Pass, the Postpaid Quota Upgrade Pass which is first to expire shall have itsvolume entitlement exhausted first and if the Postpaid Quota Upgrade Passes share thesame expiry, the volume entitlement of the Postpaid Quota Upgrade Pass which ispurchased earlier shall have its volume entitlement exhausted first);Postpaid monthly passes/packages.If the customer does not have a plan (i.e. the customer is charged based on general pay-per-userates) and wishes to purchase a postpaid monthly pass plan, the charges and volume entitlement

for the new plan will be pro-rated based on the remainder of the bill cycle commencing from theeffective date of the new plan.Please see Table II below which sets out the application of the pay-per-use charges in the eventthere is an excess of pay-per-use usage charges taking into consideration the combined volumeusage within a bill cycle (after pro-rating the volume entitlement of the new postpaid pass plan).For postpaid monthly pass plans, if the customer wishes to change its existing postpaid monthlypass plan to another postpaid monthly pass plan (upgrade or downgrade), both the charges andvolume entitlement will be pro-rated based on the number of days the existing monthly pass hadbeen in effect commencing from the beginning of the bill cycle up to and until the date before theeffective date of the new plan, and the charges and volume entitlement for the new plan will bepro-rated based on the remainder of the bill cycle commencing from the effective date of the newplan.Subsequently, if the customer wishes to further change the then existing postpaid monthly passplan during the same bill cycle to yet another postpaid monthly pass plan (upgrade ordowngrade), both the charges and volume entitlement will be pro-rated based on the number ofdays the then existing monthly pass had been in effect commencing from the effective date of thethen existing plan up to and until the date before the effective date of the new plan that thecustomer then wishes to change to, and the charges and volume entitlement for that new plan willbe pro-rated based on the remainder of the bill cycle commencing from the effective date of thatnew plan.Please see Table II below which sets out the application of the pay-per-use usage charges in theevent there is an excess of pay-per-use usage taking into consideration the combined volumeusage within a bill cycle (after pro-rating the volume entitlement of the existing postpaid passplan and new postpaid pass plan).Table II – Applicable excess pay-per-use usage charges in the event of a purchase of or change ofpostpaid monthly pass plans (upgrade or downgrade)Postpaid data packagechangesCombined volume usagewithin a bill cycle (afterpro-rating the volumeentitlement of theexisting postpaid passplan (if any) and thenew postpaid pass plan)Excess pay-per-use usagecharges1 From general pay-peruseto monthly passesbelow 1GB2 From general pay-peruseto monthly passes of1GB and aboveWithout excess pay-peruseusageWith excess pay-per-useusageWithout excess pay-peruseusageWith excess pay-per-useusageNoneRM0.30/MBNoneNone, if the excess usage isgenerated after the purchase ofthe monthly pass of 1GB andabove.RM0.30/MB, if the excess usagewas generated before the

3 From monthly passesbelow 1GB to monthlypasses of 1GB andabove4 From monthly passes of1GB and above tomonthly passes below1GBWithout excess pay-peruseusageWith excess pay-per-useusageWithout excess pay-peruseusageWith excess pay-per-useusagepurchase of the monthly pass of1GB and above (i.e. such excessusage was generated while thecustomer was still on pay-peruse).NoneRM0.30/MB, if the excess usagewas generated before thepurchase of the monthly pass of1GB and above (i.e. such excessusage was generated while thecustomer was still on monthlypasses below 1GB).NoneRM0.30/MB, if the excess usagewas generated after the purchaseof the monthly pass below 1GB(i.e. such excess usage isgenerated while the customer ison monthly passes below 1GB)PREPAIDThe terms and conditions and rates for data packages as of 7 th March 2012 applicable to Prepaiddata packages/passes shall cease to be applicable and shall be superseded by the following.As of 9 th January 2013, the available Prepaid data packages/passes and the applicable rates, whichare all capped based on the time/usage (quota entitlement), are set out in the table as follows,namely, “Table III – Prepaid Mobile Internet rates”:Table III – Prepaid Mobile Internet ratesTypes of Prepaid datapackageVolumeQuotaPackagedurationPrepaid user (inRM)Charges forcontinued use uponexceeding volumequotaAuto-RenewalGeneral pay-per-use N/A N/A Rate: 10 sen/10kB N/A N/A1 Day pass 100MB 100MB 24 hours from thetime of activation1 Day pass 500MB 500MB 24 hours from thetime of activation1 Week pass 5MB 5MB 7 x 24 hours fromthe time ofRM 2RM 5RM 3The prevailingapplicable pay-peruserates (if you donot subscribe for aPrepaid weekly pass100MB/ Prepaidweekly pass 250MB/Prepaid monthly pass3GB or if you haveNoNoNo

activationWeekly pass 100MB** 100MB 7 x 24 hours fromthe time ofactivationWeekly pass 250MB** 250MB 7 x 24 hours fromthe time ofactivationMonthly pass 3GB** 3GB 30 days from thetime of activationexhausted thevolume quota of suchPrepaid weekly ormonthly pass)RM 8 Pay per use rate of 5sen/10kBRM 12RM68YesYesYes3 Days‟ Quota Upgrade* 1GB 3 x 24 hours fromthe time ofactivationRM 10The prevailingapplicable pay-peruserates (if you donot subscribe for aPrepaid weekly pass100MB/ Prepaidweekly pass 250MB/Prepaid monthly pass3GB or if you haveexhausted thevolume quota of suchPrepaid weekly ormonthly pass)NoNotes:* Only available for customers who have subscribed for Prepaid weekly pass 100MB,Prepaid weekly pass 250MB or Prepaid monthly pass 3GB.** Not available for prepaid free iPhone 500MB x 12 months data package/iData 500MBPass customers.The rates outlined in Table III – Prepaid Mobile Internet rates above do not account for usageswhile on an overseas roaming network.For ease of reference under this section on the rates for Prepaid data packages as of 9 th January2013 in this MAXIS - Mobile Internet Packages: Terms and Conditions:(i)(ii)(iii)The Prepaid 1 Day pass 100MB, Prepaid 1 Day pass 500MB and Prepaid 1 Week pass5MB are categorised and referred to as “Prepaid Time Based Passes”The Prepaid 3 Days‟ Quota Upgrade is categorised and referred to as “Prepaid QuotaUpgrade Pass”Prepaid weekly pass 100MB, Prepaid weekly pass 250MB and Prepaid monthly pass3GB are categorised and referred to as “Prepaid Recurring Passes”

The Prepaid 3 Days‟ Quota Upgrade is only available for customers who have subscribed for aPrepaid Recurring Pass.Customers may buy or own any number of daily passes or passes under the Facebook InternetPlans (please see the MAXIS – Facebook Internet Plans: Terms and Conditions) (“FacebookPasses”) at the same time. However, customers may only own one (1) Prepaid Recurring Pass atany one time.The table below (Table IV – Prepaid Pass Combinations) illustrates the possible passcombinations which the customer may own concurrently:Table IV – Prepaid Pass CombinationsPass Type Prepaid TimeBased Passes1 Day pass(100MB)1 Day pass(500MB)1 Week pass(5MB)Facebook Passes2 Days‟ Pass(10MB)5 Days‟ Pass(25MB)10 Days‟ Pass(75MB)PrepaidRecurring Passes(Weekly Passes)Weekly pass(100MB)Weekly pass(500MB)PrepaidRecurring Pass(Monthly Pass)Monthly pass(3GB)and/orPrepaidQuotaUpgrade Pass3 Days‟ QuotaUpgrade(all FacebookPasses areinclusive of freeaccess to AllowedFree FacebookSites as defined inthe MAXIS –Facebook InternetPlans: Terms andConditions)Prepaid TimeBased Passes1 Day pass(100MB)1 Day pass(500MB)1 Week pass(5MB)and/orPrepaid QuotaUpgrade PassYes.Up to anynumber ofpassesYes.Up to any numberof passesYes.1x PrepaidRecurring Pass(Weekly Pass)and up to anynumber ofPrepaid TimeBased Passesand/or PrepaidQuota UpgradePassYes.1x PrepaidRecurring Pass(Monthly Pass)and up to anynumber ofPrepaid TimeBased Passesand/or PrepaidQuota UpgradePass

3 Days‟ QuotaUpgradeFacebook PassesYes.Yes.Yes.Yes.2 Days‟ Pass(10MB)5 Days‟ Pass(25MB)10 Days‟ Pass(75MB)Up to anynumber ofpassesUp to any numberof passes1x PrepaidRecurring Pass(Weekly Pass)and up to anynumber ofFacebook Passes1x PrepaidRecurring Pass(Monthly Pass)and up to anynumber ofFacebook Passes(all FacebookPasses areinclusive of freeaccess to AllowedFree FacebookSites as defined inthe MAXIS –Facebook InternetPlans: Terms andConditions)PrepaidRecurring Passes(Weekly Passes)Weekly pass(100MB)Weekly pass(500MB)Yes.1x PrepaidRecurring Pass(Weekly Pass)and up to anynumber ofPrepaid TimeBased Passesand/or PrepaidQuotaUpgrade PassYes.1x PrepaidRecurring Pass(Weekly Pass)and up to anynumber ofFacebook passesNo.Only 1x PrepaidRecurring Pass(Weekly Pass) atany given time.No.Either 1x PrepaidRecurring Pass(Weekly Pass) or1X PrepaidRecurring Pass(Monthly Pass)at any given time.PrepaidRecurring Pass(Monthly Pass)Monthly pass(3GB)Yes.1x PrepaidRecurring Pass(MonthlyPass) and up toany number ofPrepaid TimeBased Passesand/or PrepaidYes.1x PrepaidRecurring Pass(Monthly Pass)and up to anynumber ofFacebook passesNo.Either 1x PrepaidRecurring Passes(Weekly Pass) or1x PrepaidRecurring Pass(Monthly Pass)at any given time.No.Only 1x PrepaidRecurring Pass(Monthly Pass)at any given time.

QuotaUpgrade PassPrepaid TimeBased Passes,Prepaid QuotaUpgrade Passand/or FacebookPassesconcurrently- - Yes.1x PrepaidRecurring Pass(Weekly Pass)and up to anynumber ofPrepaid TimeBased Passes,Prepaid QuotaUpgrade Passand/or FacebookPassesYes.1x PrepaidRecurring Pass(Monthly Pass)and up to anynumber ofPrepaid TimeBased Passes,Prepaid QuotaUpgrade Passand/or FacebookPassesThe order of utilisation of the volume entitlement shall be as follows:(i)(ii)For Prepaid Time Based Passes, Prepaid Quota Upgrade Passes and Facebook Passes,whichever to expire first shall have its volume entitlement exhausted first;Prepaid Recurring Pass (which the customer has already subscribed for).The volume entitlement of item (i) shall be exhausted first, followed by that of item (ii).B. Rates for data packages as of 22 nd October 2012The terms and conditions and rates for data packages as of 7 th March 2012 applicable to Prepaiddata packages/passes, continue to be applicable to Prepaid data packages/passes.The terms and conditions and rates for data packages as of 4 th January 2012 applicable toPostpaid data packages/passes shall cease to be applicable and shall be superseded by thefollowing.The charges for the Service vary depending on the type of Postpaid data packages which youchoose. You can choose between time based passes/packages (eg. 1 Day pass 100MB and 1 Daypass 500MB) and monthly based packages. If you subscribe for postpaid monthly basedpackages, the postpaid price and quota entitlement (as set out in Table I – Postpaid MobileInternet rates below) will be pro-rated based on the bill cycle date, taking into account factorssuch as your activation date, deactivation date, any plan changes and bill cycle changes (i.e.changes to your bill cycle date).As of 22 nd October 2012, the available Postpaid data packages and the applicable rates, whichare all capped based on the time/usage (quota entitlement), are set out in the table as follows,namely, “Table I – Postpaid Mobile Internet rates”:Table I - Postpaid Mobile Internet ratesTypes of Postpaid data Quota Package Postpaid price Charges for Auto-

package Entitlement duration (in RM) continued use uponexceeding volumequotaRenewalGeneral pay-per-use N/A N/A Rate: 10sen/10kB1 Day pass 100MB 100MB 24 hours from RM 2the time ofactivation1 Day pass 500MB 500MB 24 hours fromthe time ofactivationRM 5N/AThe prevailingapplicable pay-peruserates (if you donot subscribe for amonthly pass or ifyou have exhaustedthe volume quota ofyour monthly pass)N/ANoNoMonthly pass 100MB 100MB 1 Calendar RM 18Pay per use rate of YesMonth30 sen/1MBMonthly pass 200MB 200MB 1 Calendar RM 28YesMonthMonthly pass 500MB 500MB 1 Calendar RM 38YesMonthMonthly pass 1GB 1.0GB 1 Calendar RM 48YesMonthMonthly pass 1.5GB* 1.5GB 1 Calendar RM 58YesMonthMonthly pass 3GB 3.0GB 1 Calendar RM 68YesMonthMonthly pass 5GB* 5.0GB 1 Calendar RM 88YesMonthQuota Upgrade 50MB** 50MB From the time of RM 10The prevailing Noactivation untilapplicable pay-peruseQuota Upgrade 100MB** 100MB rates (if you doyour bill cycle RM 18date.***not subscribe for aNoQuota Upgrade 200MB** 200MB RM 28monthly pass or ifyou have exhaustedNoQuota Upgrade 500MB** 500MB RM 38the volume quota ofyour monthly pass)NoQuota Upgrade 1.0GB** 1.0GB RM 48 NoNotes:* Not available for subscription.** Only available for customers who have subscribed for monthly passes.*** Quota upgrades will expire on your bill cycle date which is in effect at the point ofpurchase of the quota upgrades. For clarity, if you change your bill cycle date after yourpurchase of the quota upgrade, the quota upgrade will nevertheless expire on your billcycle date in effect prior to your change of the bill cycle date.For ease of reference under this section on the rates for Postpaid data packages as of 22 ndOctober 2012 in this MAXIS - Mobile Internet Packages: Terms and Conditions:

(i)(ii)The Postpaid 1 Day Pass 100MB and 1 Day Pass 500MB are categorised and referred toas “Postpaid Time Based Passes”The Postpaid Quota Upgrade of 50MB, 100MB, 200MB, 500MB and 1.0GB arecategorised and referred to as “Postpaid Quota Upgrade Passes”The Postpaid Quota Upgrade Passes are only available for customers who have subscribed formonthly passes. Customers who have subscribed for monthly passes may, at any one timepurchase (in addition to the monthly pass already subscribed for) a Postpaid Time Based Pass, aPostpaid Quota Upgrade Pass or both (concurrently).The order of utilisation of the volume entitlement shall be as follows, the volume entitlement ofitem (i) being the first to be exhausted, followed by that of item (ii) and finally, that of item (iii):(i)(ii)(iii)Postpaid Time Based Passes;Postpaid Quota Upgrade Passes;Postpaid monthly passes/packages.Notwithstanding the above, the pay-per-use charges for the continued use by postpaid subscribersof any of the above data packages exceeding the time/ volume quota as specified above, shall besubject to a maximum monthly cap of RM250.The rates outlined in the above table do not account for usages while on an overseas roamingnetwork.Also while the Postpaid customer is on data roaming, each data session is split evenly on both thehome network as well as the overseas roaming network. Therefore the Postpaid customer willincur data charges for both the local leg within the Maxis network and again for the same usageson the overseas roaming network.C. Rates for data packages as of 7 th March 2012The terms and conditions and rates for data packages as of 4 th January 2012 applicable toPostpaid data packages/passes, continue to be applicable to Postpaid data packages/passes.The terms and conditions and rates for data packages as of 5 th September 2011 applicable toPrepaid data packages/passes shall cease to be applicable and shall be superseded by thefollowing.As of 7 th March 2012, the available Prepaid data packages/passes and the applicable rates, whichare all capped based on the time/usage (quota entitlement), are set out in the table as follows,namely, “Table I – Prepaid Mobile Internet rates”:Table I – Prepaid Mobile Internet ratesTypes of Prepaid datapackageVolumeQuotaPackagedurationPrepaid user (inRM)Charges forcontinued use uponexceeding volumequotaAuto-RenewalGeneral pay-per-use N/A N/A Rate: 10 sen/10kB N/A N/A

1 Day pass 100MB 100MB 24 hours from thetime of activation1 Day pass 500MB 500MB 24 hours from thetime of activation1 Week pass 5MB 5MB 7 x 24 hours fromthe time ofactivationRM 2RM 5RM 3The prevailingapplicable pay-peruserates (if you donot subscribe for aPrepaid weekly pass100MB/ Prepaidweekly pass 250MBor if you haveexhausted thevolume quota of suchPrepaid weekly pass)NoNoNoWeekly pass 100MB** 100MB 7 x 24 hours fromthe time ofactivationWeekly pass 250MB** 250MB 7 x 24 hours fromthe time ofactivation3 Days‟ Quota Upgrade* 1GB 3 x 24 hours fromthe time ofactivationRM 8 Pay per use rate of 5sen/10kBRM 12RM 10The prevailingapplicable pay-peruserates (if you donot subscribe for aPrepaid weekly pass100MB/ Prepaidweekly pass 250MBor if you haveexhausted thevolume quota of suchPrepaid weekly pass)YesYesNoNotes:* Only available for customers who have subscribed for Prepaid weekly pass 100MB orPrepaid weekly pass 250MB.** Not available for prepaid free iPhone 500MB x 12 months data package/iData 500MBPass customers.For ease of reference under this section on the rates for Prepaid data packages as of 7 th March2012 in this MAXIS - Mobile Internet Packages: Terms and Conditions:(i)(ii)The Prepaid 1 Day pass 100MB, Prepaid 1 Day pass 500MB and Prepaid 1 Week pass5MB are categorised and referred to as “Prepaid Time Based Passes”The Prepaid 3 Days‟ Quota Upgrade is categorised and referred to as “Prepaid QuotaUpgrade Pass”The Prepaid 3 Days‟ Quota Upgrade is only available for customers who have subscribed for aPrepaid weekly pass 100MB or Prepaid weekly pass 250MB. Customers who have subscribed fora Prepaid weekly pass 100MB or Prepaid weekly pass 250MB may, at any one time purchase (inaddition to the Prepaid weekly pass 100MB or Prepaid weekly pass 250MB already subscribedfor), either a Prepaid Time Based Pass or a Prepaid Quota Upgrade Pass.

The order of utilisation of the volume entitlement shall be as follows, the volume entitlement ofitem (i) being the first to be exhausted, followed by that of item (ii):(i)(ii)Prepaid Time Based Passes or Prepaid Quota Upgrade Pass (as the case may be);Prepaid weekly pass 100MB or Prepaid weekly pass 250MB (which the customer hasalready subscribed for).The rates outlined in the above table do not account for usages while on an overseas roamingnetwork.D. Rates for data packages as of 4 th January 2012The terms and conditions and rates for data packages as of 5 th September 2011 applicable toPrepaid data packages/passes, continue to be applicable to Prepaid data packages/passes.The terms and conditions and rates for data packages as of 5 th September 2011 and 1 st December2011 applicable to Postpaid data packages/passes shall cease to be applicable and shall besuperseded by the following.The charges for the Service vary depending on the type of Postpaid data packages which youchoose. You can choose between time based passes/packages (eg. 1Hour pass and 1Day pass) andmonthly based packages. If you subscribe for postpaid monthly based packages, the postpaidprice and quota entitlement (as set out in Table I – Postpaid Mobile Internet rates below) will bepro-rated based on the bill cycle date, taking into account factors such as your activation date,deactivation date, any plan changes and bill cycle changes (i.e. changes to your bill cycle date).As of 4 th January 2012, the available Postpaid data packages and the applicable rates, which areall capped based on the time/usage (quota entitlement), are set out in the table as follows, namely,“Table I – Postpaid Mobile Internet rates”:Table I - Postpaid Mobile Internet ratesQuotaEntitlementTypes of Postpaid datapackagePackagedurationPostpaid(in RM)priceCharges forcontinued use uponexceeding volumequotaAuto-RenewalGeneral pay-per-use N/A N/A Rate: 10sen/10kB1 Hour pass 100MB 60 minutes from RM 2the time ofactivation1 Day pass 500MB 24 hours fromthe time ofactivationRM 8N/AThe prevailingapplicable pay-peruserates (if you donot subscribe for amonthly pass or ifyou have exhaustedthe volume quota ofyour monthly pass)N/ANoNoMonthly pass 100MB 100MB 1 CalendarMonthMonthly pass 200MB 200MB 1 CalendarMonthRM 18RM 28Pay per use rate of30 sen/1MBYesYes

Monthly pass 500MB 500MB 1 Calendar RM 38YesMonthMonthly pass 1GB 1.0GB 1 Calendar RM 48YesMonthMonthly pass 1.5GB* 1.5GB 1 Calendar RM 58YesMonthMonthly pass 3GB 3.0GB 1 Calendar RM 68YesMonthMonthly pass 5GB* 5.0GB 1 Calendar RM 88YesMonthQuota Upgrade 50MB** 50MB From the time of RM 10The prevailing Noactivation untilapplicable pay-peruseQuota Upgrade 100MB** 100MB rates (if you doyour bill cycle RM 18date.***not subscribe for aNoQuota Upgrade 200MB** 200MB RM 28monthly pass or ifyou have exhaustedNoQuota Upgrade 500MB** 500MB RM 38the volume quota ofyour monthly pass)NoQuota Upgrade 1.0GB** 1.0GB RM 48 NoNotes:* Not available for subscription.** Only available for customers who have subscribed for monthly passes.*** Quota upgrades will expire on your bill cycle date which is in effect at the point ofpurchase of the quota upgrades. For clarity, if you change your bill cycle date after yourpurchase of the quota upgrade, the quota upgrade will nevertheless expire on your billcycle date in effect prior to your change of the bill cycle date.For ease of reference under this section on the rates for Postpaid data packages as of 4 th January2012 in this MAXIS - Mobile Internet Packages: Terms and Conditions:(i)(ii)The Postpaid 1Hour Pass and 1Day Pass are categorised and referred to as “PostpaidTime Based Passes”The Postpaid Quota Upgrade of 50MB, 100MB, 200MB, 500MB and 1.0GB arecategorised and referred to as “Postpaid Quota Upgrade Passes”The Postpaid Quota Upgrade Passes are only available for customers who have subscribed formonthly passes. Customers who have subscribed for monthly passes may, at any one timepurchase (in addition to the monthly pass already subscribed for) a Postpaid Time Based Pass, aPostpaid Quota Upgrade Pass or both (concurrently).The order of utilisation of the volume entitlement shall be as follows, the volume entitlement ofitem (i) being the first to be exhausted, followed by that of item (ii) and finally, that of item (iii):(i)(ii)(iii)Postpaid Time Based Passes;Postpaid Quota Upgrade Passes;Postpaid monthly passes/packages.

Notwithstanding the above, the pay-per-use charges for the continued use by postpaid subscribersof any of the above data packages exceeding the time/ volume quota as specified above, shall besubject to a maximum monthly cap of RM250.The rates outlined in the above table do not account for usages while on an overseas roamingnetwork.Also while the Postpaid customer is on data roaming, each data session is split evenly on both thehome network as well as the overseas roaming network. Therefore the Postpaid customer willincur data charges for both the local leg within the Maxis network and again for the same usageson the overseas roaming network.E. Rates for data packages as of 1 st December 2011The terms and conditions and rates for data packages as of 5 th September 2011 remain the sameexcept the charges for continued use upon exceeding volume quota for the 100MB, 250MB,500MB, 1.5GB and 3.0GB postpaid monthly passes, which shall be superseded by the following:Table I - Postpaid Mobile Internet ratesTypes of Postpaid datapackageVolumeQuotaPackagedurationPostpaid(in RM)priceCharges forcontinued use uponexceeding volumequotaAuto-RenewalMonthly pass 100MB 100MB 1 Calendar Month RM 18 Pay per use rate of Yes30 sen/MBMonthly pass 250MB** 250MB 1 Calendar Month RM 38 YesMonthly pass 500MB 500MB 1 Calendar Month RM 58 YesMonthly pass 1.5GB 1.5GB 1 Calendar Month RM 78 YesMonthly pass 3GB 3.0GB 1 Calendar Month RM 88 YesNote:** Availability is subject to Maxis’s discretion and such terms and conditions as Maxis shalldetermine from time to time.F. Rates for data packages as of 5 th September 2011The charges for the Service vary depending on the type of data packages which you choose. Youcan choose between time based passes/packages (eg. 1Hour, 1Day and the like) and monthlybased packages. Also the rates for these packages also differ based on whether you are a prepaidor postpaid user. Further, if you subscribe for postpaid monthly based packages, the postpaidprice and volume quota (as set out in Table II – Postpaid Mobile Internet rates below) will be proratedbased on the bill cycle date, taking into account factors such as your activation date,deactivation date, any plan changes and bill cycle changes (i.e. changes to your bill cycle date).The present applicable rates, which are all capped based on the time/usage (volume quota), are setout in the 2 tables below, one for Prepaid packages (Table I – Prepaid Mobile Internet rates) andone for Postpaid (Table II – Postpaid Mobile Internet rates) as follows:

Table I – Prepaid Mobile Internet ratesTypes of Prepaid datapackageVolumeQuotaPackagedurationPrepaid user (inRM)Charges forcontinued use uponexceeding volumequotaAuto-RenewalhGeneral pay-per-use N/A N/A Rate: 10 sen/10kB N/A N/A1 Hour pass 100MB 60 minutes fromthe time ofactivation1 Day pass 500MB 24 hours from thetime of activation1 Week pass 5MB 7 x 24 hours fromthe time ofactivationRM 2RM 8RM 3The prevailingapplicable pay-peruserates (if you donot subscribe for amonthly pass or ifyou have exhaustedthe volume quota ofyour monthly pass)NoNoNo2 Weeks‟ pass 100MB 14 x 24 hoursfrom the time ofactivationRM 18NoMonthly pass 500MB** 500MB 1 Calendar Month RM 68 Pay per use rate of 5 Yessen/10kBMonthly pass 1.5GB** 1.5GB 1 Calendar Month RM 88 YesMonthly pass 3GB 3.0GB 1 Calendar Month RM 98 Yes3 Days‟ Quota Upgrade* 1GB 3 x 24 hours fromthe time ofactivation1 Week Quota Upgrade* 1.5GB 7 x 24 hours fromthe time ofactivationRM 10RM 25The prevailingapplicable pay-peruserates (if you donot subscribe for amonthly pass or ifyou have exhaustedthe volume quota ofyour monthly pass)NoNoNotes:* Only available for customers who have subscribed for monthly passes.** Not available for prepaid free iPhone 500MB x 12 months data package/iData 500MBPass customers.Table II - Postpaid Mobile Internet ratesTypes of Postpaid datapackageVolumeQuotaPackagedurationPostpaid(in RM)priceCharges forcontinued use uponexceeding volumequotaAuto-RenewalGeneral pay-per-use N/A N/A Rate: 10 sen/10kB N/A N/A

1 Hour pass 100MB 60 minutes fromthe time ofactivation1 Day pass 500MB 24 hours from thetime of activationRM 2RM 8The prevailingapplicable pay-peruserates (if you donot subscribe for amonthly pass or ifyou have exhaustedthe volume quota ofyour monthly pass)NoNoMonthly pass 100MB 100MB 1 Calendar Month RM 18 Pay per use rate of Yes10 sen/10kBMonthly pass 250MB** 250MB 1 Calendar Month RM 38 YesMonthly pass 500MB 500MB 1 Calendar Month RM 58 Pay per use rate of 5 Yessen/10kBMonthly pass 1.5GB 1.5GB 1 Calendar Month RM 78 YesMonthly pass 3GB 3.0GB 1 Calendar Month RM 88 Yes3 Days‟ Quota Upgrade* 1GB 3 x 24 hours fromthe time ofactivation1 Week Quota Upgrade* 1.5GB 7 x 24 hours fromthe time ofactivationRM 10RM 25The prevailingapplicable pay-peruserates (if you donot subscribe for amonthly pass or ifyou have exhaustedthe volume quota ofyour monthly pass)NoNoNotes:* Only available for customers who have subscribed for monthly passes.** Availability is subject to Maxis’s discretion and such terms and conditions as Maxis shalldetermine from time to time.For ease of reference under this section on the rates for data packages as of 5 th September 2011 inthis MAXIS - Mobile Internet Packages: Terms and Conditions:(i)(ii)The 1Hour Pass, 1Day Pass, 1Week Pass and 2Weeks‟ Pass are categorised and referredto as “Time Based Passes/Packages”The 3Days‟ Quota Upgrade and 1Week Quota Upgrade are categorised and referred to as“Quota Upgrades”The Quota Upgrades are only available for customers who have subscribed for monthly passes.Customers who have subscribed for monthly passes may, at any one time purchase (in addition tothe monthly pass already subscribed for) either a Time Based Pass/Package or a Quota Upgradefor use only until the earlier of either:(i)such time the volume quota of the Time Based Pass/Package or the Quota Upgrade, asthe case may be, is exhausted; or

(ii)the expiry of the validity period of the Time Based Pass/Package or the Quota Upgrade,as the case may be.Notwithstanding the above, the pay-per-use charges for the continued use by postpaid subscribersof any of the above data packages exceeding the time/ volume quota as specified above, shall besubject to a maximum monthly cap of RM250.The rates outlined in the above table do not account for usages while on an overseas roamingnetwork.Also while the Postpaid customer is on data roaming, each data session is split evenly on both thehome network as well as the overseas roaming network. Therefore the Postpaid customer willincur data charges for both the local leg within the Maxis network and again for the same usageson the overseas roaming network.G. Rates for data packages as of 22 nd November 2010The base charging packages or Pay-per-use was the only package subject changes in this round ofamendments. The rates remain the same; however „Off Peak‟ is no long offered from theaforementioned date onwards.Affected data packageVolumeCapPrice (Postpaid) Price (Prepaid) Auto-RenewalPay-per-use(base charging package)N/ARM0.10/10kB (all daysingle rate)RM0.10/10kB (all daysingle rate)N/AH. Rates for data packages as of 16 th August 2010The charges for the Service vary depending on the type of data packages which you choose. Youcan choose between 1Hour, 1Day, 1Week, 2weeks and Monthly packages. The rates for thesepackages also differ based on whether you are a prepaid or postpaid user.The present applicable rates, which are all capped based on the time/usage (MB/GB) as set outbelow, are as follows:Types of data packageVolumeCapPrice (Postpaid) Price (Prepaid) Auto-RenewalPay-per-use(base charging package)N/APeak: RM0.10/10kBOff Peak: RM0.05/10kBPeak: RM0.10/10kBOff Peak: RM0.05/10kBN/A1 Hour pass#(60 minutes from the timeof activation)#1 Day pass#(24 hours from the timeof activation)100MB RM 2 RM 2 No500MB RM 8 RM 8 No1 Week pass 5MB# 5MB N/A RM 3 No

(7 x 24 hours from thetime of activation)2 Weeks‟ pass 100MB#(14 x 24 hours from thetime of activation)Monthly pass 100MB**(Calendar Month)Monthly pass 500MB*(Calendar Month)Monthly pass 1.5GB*(Calendar Month)Monthly pass 3GB*(Calendar Month)100MB N/A RM 18 No100MB RM 18 N/A Yes500MB RM 58 RM 68 Yes1.5GB RM 78 RM 88 Yes3.0GB RM 88 RM 98 YesNotes:# The charges for continued use after exceeding the time stipulated or the volume cap forthe Time based pass (without your renewal of the subscription of the package) would bebased on pay per use rate or any applicable existing incumbent package* The charges for any use exceeding the usage volume caps for the respective packageswould be at the rate of RM 0.05/10kB.** The charges for any use exceeding the usage volume caps (MB/GB) for the respectivepackages would be at the rate of RM0.10 /10kB.Notwithstanding the above, the continued use by postpaid subscribers of any of the above datapackages exceeding the time/ size as specified above, shall be subject to a maximum monthly capof RM250.I. Rates for data packages as of 10 th March 2010The base charging packages or Pay-per-use was the only package subject changes in this round ofamendments. The rates remain the same; however the time frames for „Peak‟ and „Off Peak‟ werealtered. The new times are:Time Frame Start Time End TimePeak time frame 07:00 am 02:00 amOff Peak time frame 02:00 am 07:00 amThe affected packages are displayed below:Affected data packageVolumeCapPrice (Postpaid) Price (Prepaid) Auto-RenewalPay-per-use(base charging package)N/APeak: RM 0.10/10kBOff Peak: RM 0.05/10kBPeak: RM 0.10/10kBOff Peak: RM 0.05/10kBN/AJ. Rates for data packages prior to 24 th August 2009

The legacy data packages (data packages which were in place prior to 24 August 2009) willcontinue to be supported based on the applicable rates as set out below. However, these packageswill not be available for any new subscribers beginning 24 August 2009. The rates for the legacypackages are as follows:Legacy Data packages (Notoffered to new users from24/08/2009 onwards)Postpaid userAuto-RenewalPrepaid userPay-per-usePeak: 1 sen/kBOff Peak: 0.5 sen/kBN/APeak: 1 sen/kBOff Peak: 0.5 sen/kB1MB Package RM 5RM 0.005 /kB for usagesabove 1 MB.5 MB Package RM 8RM 0.005 /kB for usagesabove 5 MB.YesYesNo Data packages onlyPay-per-use rates.Unlimited plan RM 99 YesK. Responsibility for charges under the ServicePlease note that you will be charged for all applicable charges relating to or in connection withthe Services as set out above even if the charges were incurred by a third party using your mobilephone/ device and/or the sim card registered to you. If the mobile phone/ device does not belongto you or if someone else if paying the mobile phone bill, please obtain that person‟s consentprior to accessing and using the Service.3. Status of usage of ServicesAs a customer who subscribed for data packages, the following methods enable you to beinformed of the status of usage of the Services.A. SMS NotificationsYou will receive a SMS notification from Maxis to inform you that your usage (as at the time setout in the SMS notification (“Time Stamp”), not the time of your receipt of the SMSnotification):(i)(ii)has reached 80% of the volume quota for the data package which you have subscribed for(“80% Notification”); and/orhas exhausted the entire volume quota for the data package which you have subscribedfor (“100% Notification”).If you have exhausted the entire volume quota for the data package which you have subscribedfor before your receipt of the 80% Notification, you will only receive the 100% Notification.

As of 9 th January 2013, you will also receive a SMS notification from Maxis up to five (5) timesat the following intervals to inform you that your Prepaid pay-per-use usage (as at the TimeStamp, not the time of your receipt of the SMS notification) has reached:(i)(ii)(iii)(iv)(v)100KB;500KB;1MB;2MB; and/or3MB.Without limitation to any disclaimers set out in this MAXIS - Mobile Internet Packages: Termsand Conditions, you acknowledge and agree that:(i)(ii)(iii)(iv)the SMS notification is for your convenience only;the SMS notification received from Maxis may be delayedThe information in the SMS notification is system generated, based on the records as atthe Time Stamp, not the time of your receipt of the SMS notification and the informationmay not as such be up to date by the time you received the SMS notification.Maxis is not responsible for any error or omission of information in the SMS notificationor non-receipt of the SMS notification and Maxis shall not be liable to you for anyamounts, damages, loss, expenses, claims, demands or cost of any kind arising from suchcircumstances.B. Check Status FunctionYou may also check your usage of the volume quota for the data package which you havesubscribed for by selecting the „Check Status‟ option in the Mobile Internet menu (“CheckStatus Function”).Without limitation to any disclaimers set out in this MAXIS - Mobile Internet Packages: Termsand Conditions, you acknowledge and agree that:(i)(ii)(iii)(iv)the Check Status Function is for your convenience only;the receipt of the information using the Check Status Function may be delayedthe information you received using the Check Status Function is system generated, basedon the records as at the Time Stamp, not the time of your receipt of the said informationand it may not as such be up to date by the time you received it.Maxis is not responsible for any error or omission of information from your use of theCheck Status Function or non-receipt of information using the Check Status Function andMaxis shall not be liable to you for any amounts, damages, loss, expenses, claims,demands or cost of any kind arising from such circumstances.4. PaymentYou hereby agree to promptly pay all amounts due to Maxis as reflected in your official monthlybill statement and for all charges whatsoever occasioned by or in connection with the use of theService irrespective of whether such charges were authorised by you or has arisen from any othercauses whatsoever.5. Equipment

This Service can be used on all browsing enabled devices.You shall remain solely responsible to ensure that the mobile phone equipment or device used byyou is compatible to use the Service. You shall continue to be liable for any and all chargesincurred in connection with the Service even if you are unable to use or view the Servicepurchased or subscribed to in accordance with these terms.If you are unsure whether your mobile phone is compatible for use of the Service, please consultyour mobile phone handbook or check with the maker of your mobile phone. Maxis shall not beliable and/ or responsible should you be unable to use the Service as a result of the make or modelor functionality limitations of your mobile phone.6. Delivery of ServiceYou can subscribe for the Service via the following means:(i)(ii)(iii)USSD (UMB),WAP Portal, andby calling in to customer service (123) (applicable to postpaid customers only).Once you have chosen your desired data plan and subscribed for the Service, you will have towait for an SMS confirming the activation of the Service before proceeding to use the Service.7. Termination and SuspensionMaxis reserves the right to cancel, withdraw, terminate or suspend the Service for any reasonwhatsoever at its sole discretion without notice to you. You agree that Maxis shall not be liable toyou or to any other party for such cancellation, withdrawal, termination or suspension.8. Restrictions and ProhibitionsYou shall abide by all conditions, restrictions and notifications issued by Maxis in relation to thisService. If Maxis is of the view that there has been a contravention of these terms and conditions,Maxis reserves the right to terminate and/or suspend your access and use of the Service.To prevent network congestion, traffic from peer-to-peer software/ applications (such asBitTorrent, eDonkey, Gnutella) or file sharing software (such as Limewire) are blocked from thehours of 6am to 12am (Midnight) everyday.9. DisclaimerThe Service is provided on an "AS IS" basis without any representation or warranties of any kindwhether express or implied. Maxis, its related and affiliated corporations disclaim and exclude allwarranties relating to or in connection with the Service including but not limited to, all warrantiesof merchantability, fitness for a particular purpose, title, non-infringement, compatibility, securityand accuracy.Maxis, its related and affiliated corporations do not warrant that the Service will be uninterruptedor error free, that defects will be corrected, or that the website or the server, third party or

otherwise, that makes it available are free of viruses or bugs or represents the full functionality,accuracy, reliability of the materials.In no event shall Maxis, its related and affiliated corporations be liable to you or anyone else forany loss or injury or any direct, indirect, special, exemplary, consequential damages, or anydamages whatsoever including but not limited to loss of use, data, revenue or profits, whether inaction of contract, negligence or other tortious action, arising out of or in connection with youraccess, use of, or your inability to access or use the Service.10. IndemnityYou agree to indemnity and hold Maxis, its related and affiliated corporations harmless againstany costs, claims, demands, actions, proceedings, judgements, expenses, losses and liabilities ofwhatsoever nature incurred or suffered by, or brought, made or recovered against Maxis, itsrelated and affiliated corporations arising out of or in connection with your (a) use of the Service;and/or (b) breach of these terms and conditions by you.11. Governing Law and JurisdictionThese terms and conditions are subject to interpretation in accordance with the laws of Malaysia.Any dispute in relation to the use of the Service shall be subject to the jurisdiction of Malaysiancourts.