12 <strong>Wingspan</strong>opinion<strong>December</strong> 06, 2010wingspan.lccc.wy.eduAchieving success in online classesJeffrey PallakDeputy Online EditorIn preparationfor takingonline classes,an editor seeksadvice frominstructorsand designerson how to besuccessfulin the virtualclassroom.Online colleges and universities aregaining popularity as a flexible way toearn a degree in today’s educationalmarketplace.More and more institutions are offeringonline classes to meet the increase in demandfor continued education. Associate degrees,technical certifications, bachelor’s and graduatedegrees are all available on the Internet.Next semester, I will take my first onlineclass even though I tend to have some apprehensionsabout taking a class online. I amvery comfortable with the classroom environmentbecause it is what I’m used to.While I was in the military, I was livingwith a girlfriend who was enrolled in onlineclasses. She did not perform very well, so itwas a pretty bad experience for her scholasticallyand for me financially. My only otherexposure to online classes has been word ofmouth, much of which has been fairly negative.Of course, my girlfriend didn’t performvery well when she was enrolled in face-tofaceclasses either, and I find that sometimespeople are more likely to talk about the negativerather than the positive.So, keeping an open mind, I thought Iwould investigate the online college experienceby gaining insight from the professionals.I asked some of the instructors andinstructional designers at Laramie CountyCommunity College about the topic.What I found were important guidelinesand tips for a successful online educationalexperience.One of the biggest misconceptions aboutonline courses is they are easier than faceto-facecourses. This is usually not the casebecause they require large amounts of selfmotivationand study.Rob Van Cleave, a computer informationsystems instructor and instructional designerat LCCC, said: “Taking an online course offersstudents extreme flexibility and conveniencein some cases; however, it requires a highlevel of time management and perseverance.It is so easy to procrastinate and get behindin an online class. A vast majority of studentsthat I have in my online courses who don’t dowell, don’t do well because they put things offfor too long.”Students must account not only for thetime spent doing homework for each coursebut also for the time spent in class. Timelearning the material must be factoredinto the schedule when taking an onlinecourse.Les Balsiger, the director of LCCC’s Centerfor Learning Technology, said: “It takes morediscipline to do an online class than it doesface-to-face. If you aren’t disciplined withyour study habits and your time, then it’sgoing to be difficult for you, so it’s not foreverybody.”Communication in an online class ismuch different than in a face-to-face class; inmany cases, it is slower.“Students have to realize that gettingin touch with an instructor and getting ananswer to a question may involve 24 to 48hours,” Van Cleave said.“If an assignment is due on a Friday night,and you start that Friday afternoon, and yourun into problems, shooting your instructoran e-mail off late Friday afternoon probablywon’t get you an answer in time to get yourhomework in.”The guideline is for an instructor to answera student within 24 hours. “This can be a longtime if you are struggling,” Van Cleave said.This style of communication offers advantagesas well. When students collaborateby posting on the Web, they can do it whenthey have the time to articulate their thoughtsinstead of fitting conversation within theconstraints of a class period.Speaking about an online class she herselfhad taken, Trina Kilty, the lead instructionaldesigner for LCCC, said: “The level of participationwas so high that I really think I learneda lot out of it. And I don’t think I would havelearned as much in a face-to-face class. I don’tthink you have as rich of discussions as when“Taking an onlinecourse offers studentsextreme flexibility andconvenience in somecases; however, itrequires a high levelof time managementand perseverance.”Les BalsigerDirectorLCCC Center for Learning Technologyyou have them online, and people can postwhen they have some time.”Some students may find they communicateor learn better in the online format. Itreally depends on the person.“It’s not for everybody, but it’s a good optionto have,” Balsiger said.“Certainly, in the 21st century, it is a veryviable option. As technology increases, itmakes it more interesting and more robust. Ialways recommend taking one class and seehow you like it. If you don’t like it, it’s not foryou. Some people excel at it.”It is also important to communicate withinstructors regularly. Kilty explained: “I havehad students that don’t ask questions. Thenall of a sudden it is 10 weeks into the semester,and they are like, ‘I’ve been strugglingwith this.’ And I had no idea.”Kilty added: “You can’t help if you don’teven know that there is a problem. So communicationis huge with online classes.”Technology is the key to communicatingwith online instructors. It is importantthat students keep their computers reliablyrunning. After all, computers are how onlinestudents must attend class.
<strong>December</strong> 6, 2010wingspan.lccc.wy.eduopinion<strong>Wingspan</strong>13“If your computer goes down for a week, you’vemissed a week of class,” Van Cleave said. “Ask yourself:What would happen if my home computer and or Internetconnection were lost? What’s my backup plan?”Alternate means of accessing the course site shouldbe considered. Whether it is a neighbor, friend, relativeor a public library, there should be a backup for Internetconnectivity. Also, just because a student is takingclasses online, doesn’t mean hecannot come to campus anduse one of the many computersavailable.Students also should beaware that some online classesmay require them to attendsome functions on campus.Some examples of this type ofsituation are classes with labsinvolving expensive equipmentthat would be infeasible for thestudent to purchase or clinicalhours required for nursingstudents.As more and more classes areblending online and face-tofaceinstruction, some institutionshave started listing such classes as “hybrid” classes.Currently, LCCC is considering adopting this practice.Van Cleave said, “We are currently in the process ofdefining what a hybrid course is.”The college could begin offering hybrid classes asearly as the fall semester of 2012. These classes wouldbeused not only to give online students more face-to-facetime but also to give traditional classes an online aspect.Balsiger said: “The college is growing fairly rapidly,and we are running out of classroom space. You couldhave some classes that meet partially face to face, then“Ask yourself: Whatwould happen if my homecomputer and or Internetconnection were lost?What’s my backup plan?”the rest online. You could convert an existing face-tofaceclass into a hybrid class for space needs if the classlends itself to that.”Students should also be aware that those takingonline classes have access to all the student servicesavailable to on-campus students such as financial aidservices and tutoring. Even if a student cannot cometo campus, a tutor can be arranged via the Internet if astudent needs extra help on hiscourses.What about finding the rightschool?There are a lot of onlineschools to choose from.Thousands, in fact. So how dostudents know what collegesare worth the time and money?Choosing the right onlineschool can be a daunting task.There are a lot of greatonline programs out there, butthere are also some schools thatgive credits that are unlikely totransfer to other institutions orgive a degree that an employerwill not respect or accept.One of the most important points to consider whenchoosing an online institution is its accreditation. A collegeshould always be accredited by a regional accreditationagency.According to Balsiger, the regional accreditationis the gold standard students seek. Colleges in mostMidwest and Rocky Mountain states are accredited bythe Higher Learning Commission (HLC), which is partof the North Central Association (NCA). Students shouldbe aware of schools that are accredited only by state orother agencies.Rob Van CleaveLCCC Computer InformationSystems Instructor,Instructional Designer“Most universities and colleges in the area will notaccept credits from a college that isn’t regionally accredited,”Van Cleave said.Some examples of online schools accredited by theHLC and NCA are the University of Phoenix and CapellaUniversity as well as all seven of the community collegesin Wyoming and the University of Wyoming. Someexamples of schools not accredited by the HLC are IBMCand College America.The U.S. Department of Education has a database ofaccredited schools at http://ope.ed.gov/accreditation/Certain programs may also require special accreditationfor a specific field such as medical and law degrees.Students should avoid schools that promise a degreein just a few months. An education takes time andcommitment. The fact that a student is able to dedicatehimself to the educational process shows an employerthe student could have the same dedication to thebusiness. An employer most likely doesn’t want to hiresomeone who takes shortcuts, and a degree from suchan institution is a declaration of just that. Like mostthings in life, if it sounds too good to be true, it probablyisn’t.Another point a prospective online student mustconsider is the availability of a campus. Even though thestudent is taking courses online, it is still good to able tomeet with instructors and other students in person if theneed arises. Choosing an online college with a physicalcampus nearby is probably a good idea.After talking with these members of the LCCC faculty,I found online classes seem like a lot of work. Well, that’swhat college is about, isn’t it? If getting a degree wereeasy, everyone would have one, and they would all beworthless.As for myself, I am encouraged by knowing what toexpect ahead of time so I can be better prepared for successin my upcoming online class.WINGSPAN<strong>Wingspan</strong>Online:Your bestsource forlate-breakingon-campusnews.wingspan.lccc.wy.edu
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