Fife Multi-Agency Adult Protection Guidance - Home Page

Appendix 4Social Work (Assessment and Care Management) Adult Protection Protocol. Effective 11/11/2010. Amended November 2011.To be read in conjunction with Fife’s Multi-Agency AP Procedures.Cause for ConcernReceived.Contact CentreRecordsCause for Concernon SWIFTContact CentreAlertsContact Centre SWImmediateActionNecessary?CCSWScreensCause for ConcernNOTESAll referrals should bedirected to the ContactCentre via the AdultProtection dedicated number(01383 602200)Partner Agencies shouldconfirm referral in writingusing the ‘Fife Adult Causefor Concern Form’Cause for concerns from anysource including anonymouscalls will be fully consideredNOTESContact Centre Staff recordpages 1 -2 SSA on SWIFTSWIFT – All Adult ProtectionCause for Concerns arerecorded as a contact reason‘Adult Protection’NOTESContact Centre Staff will createSWIFT workflow message toContact Centre Social Worker(CCSW)CCS W must accept referral.Where a referral is already opento assessment and caremanagement the CCSW can callthe allocated worker to progressthe actionIf the CCSW is unable to contactthe allocated worker the CCSWmust progress the actionNB if passed to allocated workerall subsequent actions headedCCSW relate to the allocatedworkerAny allegation concerningmember of Social Work staffmust be reported to appropriateService ManagerHarm within a regulated caresetting – CCSW to adviseprovider to report incident to theCare Inspectorate (formallySCSWIS) if provider has notalready done so.NOTESIf CCSW establishes that theAdult is in immediate dangercontact should be made withrelevant emergency service.If an offence is suspectedthen CCSW must contact thePolice Contact Centre (0845600 5702).If there are children withinthe household of the adult atrisk or the suspectedperpetrator is a child CCSWmust contact the appropriateChildren and Families DutyTeam.If the alleged perpetrator isknown to the Criminal JusticeService or CommunityProtection Team theallocated worker/teammanager must be informedNOTESInformation from SWIFT, SWISS,Case Files and contact withother relevant agencies to begathered.The CCSW should gathersufficient info to determinewhether the adult meets thethree criteria.Substance misuse and domesticabuse are types of harmhowever; the three criteriarequire to be met.It may be necessary to seekmedical advice to confirm thepresence of illness, mentaldisorder, disability or infirmitywhich makes the adult morevulnerable.CCSW must now discuss initialinformation with Senior/ TeamManager and recorddecision/outcomeWhere criteria met Informrelevant assessment/caremanagement team by calling andworkflow involvement requestTimescalesWithout delayAcknowledge referralwithin 24 hoursWithout delay48 HoursPaperworkCause for ConcernSignificant Occurrence formwithin 24hours if SW staffallegation.Hate Crime reporting form ifappropriate(Available on Fife Direct)SWIFTAll Adult ProtectionContact Reason“Adult Protection”Workflow“Pass to SW Team”Workflow involvementrequest53