Factors Influencing Office Building Occupation Decision by Tenants ...

Factors Influencing Office Building Occupation Decision by Tenants in Kuala Lumpur city centre – a Delphi StudyThe importance of factors: Economic/Monetary ConsiderationUnder the economic/monetaryconsideration, the top three factors are:rental rate, total occupancy cost and costof fit out. The responses given highlightthe economic consideration of thetenants’ business activities and thuswould be the deciding factor in theconsideration of which office space tochoose.Of the four factors, monetaryconsideration emerged as the mostimportant while building features,services and management lease featuresand location ranked as the second, thirdand fourth most important. In identifyingthe importance of sub factors, a summaryof their order of importance is shown inTable 3.ConclusionThe study was conceived in order toinvestigate and identify the importantfactors for office space occupationdecision in Kuala Lumpur city centre. Acomprehensive list of factors relevant inthe decision making process have beenidentified. A Delphi approach wasdeployed to capture and consolidateexperts’ knowledge and opinion. Theapproach provides a well-establishedmethodology for obtaining informationfrom a group of individuals who haverelevant knowledge and experience. Thefindings reflect opinions and views onoffice occupation selection factorsgenerally used by tenants in KualaLumpur. A ranking of the factors basedon average ratings have been reported.Table 3: The order of importance for the sub factorsOrder of Importance Sub factors1 Rental rate2 Security & Access ControlResponsible Management & Maintenance Team3 Building Image/IdentityCar Park & Accessibility4 Total Occupancy CostLength LeaseRenewal Terms5 Cost of Fit OutBranding/Image of LocationAccess to Amenities6 Accessibility to Public Transportation & TerminalTraffic ConditionModern IT & Communication System7 Level of CrimeSource: This study, 200979