Factors Influencing Office Building Occupation Decision by Tenants ...

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Yasmin Mohd Adnan, Md Nasir DaudThe top five important sub factorsidentified by the panel are rental rate,security and access control, responsiblemanagement and maintenance team, carpark provision/accessibility and buildingimage/identity. With the given responses,the results will then be used in the studyto determine the relative importance ofthe factors and sub-factors across thedifferent categories of office buildingstenants in Kuala Lumpur.As with other survey methods or anyDelphi type study, the findings reportedhere must be interpreted and generalisedwith care. The study provides broad andsubstantive views on factors affecting theoffice occupation decisions. The panel forinstance was not chosen randomly. Theywere chosen based on their experienceand knowledge regarding the topic beingsurveyed and willingness to participate.In the social sciences Delphi approachhas the potential for being used andmoulded in many varied ways. Based onthis view, this approach can be seen tohave more utilisation and creative uses.BibliographyAdler M, Ziglio E (1996), Grazing intothe oracle: The Delphi MethodologyApplication to Social Policy & PublicHealth. London : Jessica KingsleyPublishersA E Ahmad, Z M Isa, 2008, Performance OfKuala Lumpur Office Market After The1997 Asian Market Crisis, proceedings ofthe International Real Estate ResearchSymposium (IRERS) 2008Alexander (1979), Office Location and PublicPolicy, Longman, LondonAment R H (1970), Comparison of DelphiForecasting Studies in 1964 and 1969,Futures, MarchAngus McIntosh (1996), Richard Ellis, CityCentres: Do they have a future for propertyinvestment?, The Cutting Edge 1996, RICSResearchArcher, W.R (1981) Determinants of location forgeneral purpose office firms withinmedium size cities, AREUEA Journal, 9,pp 283-297Appel-Meulenbroek R. (2008), Managing“keep” factors of office tenants to raisesatisfaction and loyalty, PropertyManagement, Vol 26 No.1, 2008 pp 43-55Ashton R (1996) Combining the judgments ofexperts: How many and which one?Organisation and Human DecisionProcesses, 38(3) 405-415Babcock, R. R. (2003) The Tenant/WorkplaceEquation Part 1, Buildings, Jan 2003, 91.1,pp. 50-52.Beltina E, A. Labeckis (2006), Riga’s class A &B+ office space: An analysis of the mainfactors that determine consumer choice,Stockholm School of Economics (SSE)Riga Working PapersBollinger, R.C. Ihlandfeldt, K.R, Bowes, R.D.(1998), Spatial variation in office rentswithin Atlanta region, Urban Studies, 35:7,pp 1097-1118Clapp (1980), The Intra-metropolitan Locationof Office Activities, Journal of RegionalScience, 20(3), pp 387-399Dogge, P, Smeets (2004), In Search of customerloyalty – a research into relationshipbetween tenants satisfaction andcommitment, Revista de PsihologieAplicata, special issue, 18 th IAPSconference,Vol 6 Nos 3-4, pp 111-20Douglass M (2000), Mega-urban Regions andWorld City Formation: Globalisation, theEconomic Crisis and Urban Policy Issuesin Pacific Asia, Urban Studies, Vol. 37, No.12, 2315-2335 (2000)80
Factors Influencing Office Building Occupation Decision by Tenants in Kuala Lumpur city centre – a Delphi StudyDraft Kuala Lumpur Structure Plan 2020 KualaLumpur City Hall, Http: www.dbkl.gov.my(Accessed 25/12/ 2009)Dunse, N.A, Leishman, C, Watkins, C (2001),Classifying office submarkets, Journal ofProperty Investments & Finance, 19:3, pp236-250El-Haram, M.A and Horner, M.W (2002) Factorsaffecting housing maintenance cost,Journal of Quality in MaintenanceEngineering, 8(20, pp115-123Enzer, S., Boucher, W. 1. & Lazer, F. D. (1971).Futures research as an aid to governmentplanning in Canada: Four workshopdemonstrations. Middletown, CT: Institutefor the Future, 1971.Green A, Price I (2000), wither FM? A DelphiStudy of the profession and the industry,facilties, Vol 18. 7/8, pp 281-293Gordon T. J. (1971). Current methods of futuresresearch. Menlo Park, CA: Institute for theFuture.Higgins, D (2000), An Overview of the Causesand patterns of New Space Demand inAutralian Commercial Property Markets,proceeding of Pacific Rim Real EstateSociety (PRRES) Conference 2000,SydneyKleinberg, B. (1995) Urban America intransformation : perspectives on urbanpolicy and development, Thousand Oaks,Calif. : Sage.Krugman, P (1991), Geography and Trade,Cambridge MA:MIT PressLeishman C, Watkins C (2004), The decisionmaking behavior of office occupiers,Journal of Property Investment andFinance, Vol 22 No.4, 2004 pp 307-319Leishman C., N.A. Dunse, F.J.Warren, C.Watkins (2003), Office space requirements:Comparing occupiers’ preferences withagents’ perceptions, Journal of PropertyInvestment and Finance , Vol 21 No.1,2003 pp 45-60Linstone H, Turloff M (1975) The DelphiMethod : Techniques and Applications.London, UK: Addison-WesleyLouw E (1998), Accommodation as a LocationFactor for Office Organisations:Implication for Location TheoryMarshall, A (1961) principles of Economics,New York: The Macmillan CompanyNAPIC (2007) Property Market Report Quarter4 2007. NAPIC, Kuala Lumpur.NAPIC (2008) Property Market Report Quarter4 2008. NAPIC, Kuala Lumpur.NAPIC (2009) Property Market Report Quarter2 2009. NAPIC, Kuala Lumpur.Pallenbarg, P H, Wissen LJG, Dijk J van (2002),Firm Relocation: State of the Art andResearch Prospects, Research Report,University of Gronigen, Research InstituteSOM paper, The NetherlandsPen C J (1999), Improving the behaviourallocation theory: Preliminary results of awritten questionnaire about strategicdecision-making on firm relocations,proceedings of European RSA Congress,@3-27 August 1999, DublinRahim & Co (2006), Property Market ResearchReportRichardson, H.W (1978), Urban economics,Hinsdale, Illinois: The Dryden PressRICS (2005) RICS Tenant Satisfaction Index:Tune in to tenants. RICS, London.Ross S J (2003), The role of decision-makerpreferences in tenancy selection of CBDoffice accommodation-preliminaryliterature review, proceedings of PRRESConference 2003Rowe G, Wright G (1999), The Delphi techniqueas a forecasting tool: Issues and Analysis,Interantional Journal 7 Forecating, 15(4),353-37581
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