Call Control Curriculum Path - Genband

UXLA37 C20 Universal TranslationsCourse Description:This course provides the students with the key skills to implement the datafill required tosupport a C20 Universal Translations scheme.The course is instructor led with a high degree of practical content and student activity.Intended Audience:Personnel responsible for the initial datafill and database management of C20 UniversalTranslations.Key Topics:Centrex Translations overviewTrunk group tablesRoute tablesUniversal Translations overviewUniversal Translations datafillCall Control and Universal Screening datafillObjectives:On successful completion the student will be able to: Explain the function of a customer group and datafill customer group tables Describe the function of trunk tables and datafill trunk groups Describe the function of the route tables and datafill route lists using appropriateselectors Describe the function of Universal Translations tables Apply Universal Translations to resolve - Line to Trunk - Trunk to Line -Line to Linecalls -Trunk to Trunk calls Describe screening of CLI’s in Universal Translations and the use of White v Blacklists. Datafill Tables to screen CLI’s in Universal Translations Datafill Tables to screen calls using Call Control and Universal Screening Use TRAVER and TRANSVER to verify correct call routing through translationsPrerequisite Skills:Knowledge and basic understanding of Centrex Translations is desirable.Prerequisite Courses:C2011 C20 - Solution FundamentalsCourse Length and Delivery Method:5 Days Leader LedRegister by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx.For questions or comments regarding GENBAND Training, email training@genband.com or call 972-461-4134