Call Control Curriculum Path - Genband

Note: Please visit our training partner website at www.innovatia.net, or contact one of ourInnovatia Training Specialists at 1-888-466-6855. They will help you develop ageneral training path suited to your needs.0290A C15 System MaintenanceCourse Description:The C15 System Maintenance, 0290A, course is an instructor led classroom and lab course.Completion of this course provides the learner with the skills required to performmaintenance activities on the C15 system. Topics include the Core Controllers, IP SwitchingFabric, SIP Lines, SIP Trunks, CCS7, AIN, and LNP. The lab exercises equip the learner toconduct maintenance activities and perform troubleshooting procedures. Course 0290A isintended for anyone responsible for maintenance on the C15.Intended Audience:0290A is intended for those personnel who require the hands-on training required toperform maintenance activities on the C15 system.Objectives:Upon completion of this course the student will be able to:Use appropriate documentation and trouble-shooting techniques to clear faults in aC15 officeVerify the Ethernet physical layer connections between C15 components, includingcolor codingIdentify cables connecting from the Rear Transition Modules (RTMs) to TDMequipmentConfigure alarm points in a C15 office, which requires making configuration changesin the Net GuardianTroubleshoot problems with configuring VoIP lines and trunksUse Translations Verification (TRVR) to troubleshoot call processing troublesLocate and clear CCS7 faultsLocate and clear AIN / LNP faultsList the built-in Test Tools that are in the C15Use the PASS program to review previous input/outputDescribe the use of Operational Measurement printouts as a troubleshooting toolPerform an Update (UPDT), backup of recent data changesRegister by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx.For questions or comments regarding GENBAND Training, email training@genband.com or call 972-461-4134