Comments - Regional Airline Association

IATA Common Use Kiosk Working Group InformationIt is likely that an airline would have to re-write the application completely – thisis likely to cost in the region of USD$ 1M per application not including testing,certification and implementation costs, which could be additional USD $ 2-3 Mdollars per application.Specific functionality should be offered to solicit an agent for help or assistance,even though this is not a specific regulatory requirementWe recommend an airline have a completely separate “accessible application”that has vastly simplifies flow and screens.Include an audio accommodation for the Pipeline and Hazardous MaterialsSafety Administration passenger hazardous materials information requirementsand a method for the passenger to acknowledge they understand the hazmatinformation presented that takes effect on January 1, 2013. See 49 CFR175.25(c)(1).D. General items / questions Will there be a review body to certify application/platform. Who decides what isdeveloped meets the requirement? Additional time and cost of a certificationprocess would have to be added.o What proportion of new kiosks deployed must be accessible?o Must airlines applications offer every feature in their application topassengers with a disability, or is restricted functionality, whereappropriate, sufficient e.g. restricted seat for safety issues (emergencyexits). Is there a need to harmonize with other federal regulations such as Section 508? Define required events, codes, characteristics and interfaces within CUSS-TS forproposed hardware requirements Agree on Text To Speech control interfaces using existing TTS industry standards(individual platforms free to choose implementation of their choice) Define common, accepted behavior for Common Launch Application running onan Accessible Kiosks Document CUSS-TS changes as Addendum to existing version, or as an updatespecification release Validate new interfaces with CUSS test applications/harness4