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Comments - Regional Airline Association

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78. Is it reasonable to require that all new kiosk ordersinitiated after the effective date of the rule be foraccessible models?79. Should there be a delay in the effective date of thisprovision?80. If so, what is a reasonable amount of time to delay theeffective date of this provision?81. Should the effective date for carriers to enter into andimplement agreements with airport operators concerningthe provision and maintenance of accessible shared-useautomated airport kiosks be more than 60 days after thefinal rule’s effective date?82. If so, what is a reasonable time to enter into suchagreements and commence implementation?Alternatives - Kiosks83. Should less than 100% of new automated airport kiosksordered after the effective date of the rule be required tobe accessible?84. If so, what is a reasonable percentage to be accessible ateach airport location?85. If only some kiosks are accessible at each location, howwould carriers ensure that the accessible kiosks areavailable to passengers with disabilities when needed?86. Would a phasing in period over 10 years, graduallyincreasing the percentage of automated airport kiosksrequired to be accessible, meaningfully reduce the costsof implementing this requirement (e.g., 25% of newperiod will not provide enough time to develop a kiosk and incorporate thekiosks into the procurement process.48 No, not every kiosk needs to be accessible, a 10% order requirement or oneaccessible kiosk per airline check in station where kiosks are present wouldprovide enough kiosks for passengers with a disability to choose to use anaccessible kiosk.48 Yes, in addition to the normal 30-day delay between a final rulepublication in the Federal Register and the effective date, the Departmentshould provide an additional 36 months so manufacturers can build aprototype kiosk, manufacture it in sufficient quantity, meet carrier orderdemand and carriers can build software, order, install, and test the kiosk.48 At least 36 months.48 Yes, this provision should also be delayed at least 24 months so airportsand carriers will be familiar with a prototype kiosk and better understandthe additional features and ongoing maintenance requirements beforeentering into an agreement.48 At least 24 months.48 Yes, one of the options we encourage the Department to consider is that nomore than 10% of kiosk orders should include accessible kiosks beginning36 months after the effective date of the rule. The other option is torequire one accessible kiosk per check in station starting 36 months afterthe effective date of the final rule.48 The Department should require 10% of kiosk orders or one kiosk per checkin location, both timeframes should be delayed to begin 36 months afterthe final rule is published.48 Carriers would distribute kiosks throughout U.S. airports as they arereceived from manufacturers.48 No, it is not in the passengers’ best interest to require that all kiosks mustbe accessible. Other accommodations do not require 100% accessibility,like mass transit seating, parking spaces, or public bathrooms; kiosksshould be treated no differently.

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