Review of services for people living with HIV in New Zealand
Review of services for people living with HIV in New Zealand
Review of services for people living with HIV in New Zealand
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Modes and frequency <strong>of</strong> communication <strong>with</strong> service users, members, constituentsProcesses <strong>of</strong> PLHA <strong>in</strong>put to the design and operation <strong>of</strong> the serviceChallenges to service delivery7. WHAT OBSTACLES – IF ANY – EXIST FOR POTENTIAL SERVICE USERS?Times, geography, culture, <strong>in</strong><strong>for</strong>mation, language, ideology8. HOW IS THE SERVICE WORKING ON AN ADMINISTRATIVE LEVEL?Adm<strong>in</strong>istrative capacity (staff numbers)Adm<strong>in</strong>istrative needsAdm<strong>in</strong>istrative strengths and weaknesses – how burdens affect outputs9. HOW IS IMPACT, EFFECTIVENESS AND VALUE ASSESSED, AND WHAT HAVE THOSEASSESSMENTS INDICATED TO DATE?Criteria employedFrequency and modes <strong>of</strong> assessmentsEvidence <strong>of</strong> data <strong>for</strong> policy10. ARE THERE ANY GAPS IN SERVICE COVERAGE THAT NEED FUTURE INVESTMENT?11. ARE THERE PLANS FOR SERVICE DEVELOPMENT OR EVOLUTION?REVIEW OF SERVICES FOR PLHA 47